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Location, restaurants, general setting. Room was a bit old fashioned and a bit damaged (e.g. doors), room for storing luggage was very dirty.
The location,good services/facilities and the feeling to live in luxery. no
Beautiful design room for 15 euro extra, excellent restaurant. Room was not made upon arrival, and it took them quite a while to fix this. An apology-drink would have been nice!
the beautiful palce hotel situated no
The garden and decorations outside of the hotel are beautiful. Breakfast buffet was nice. Located far from other resturants and shopping. Diner option at hotel was expensive.
restaurants good - surroundings perfect
The entrance and the price.
The kitchen was being redone and it was a mess downstair. It was not mentionned on the hotel description.
quitness a concert in the evening in the garden so we could not sleep
kind staff, fancy atmosfere
Nice setting in a wood, the environment invites you to walking or biking During of our visit, high temperature not appropriate airco and ventilation. Hotel is not any more "state of the art"
I really liked the enviremont with nature around the hotel,its quiet and peacefull like am a bad sleeper in general but not at the fletcher hotel,slept like a rose .Had a good stay and the price rate is very good compare for what you get . I would say the dark halway to the rooms upstairsfelt a bit unconfortable,like there was only one light that switched on in the whole corridor.
A wonderful old house ( the white) but in very poor condition, a shame.Too expensive. Restaurant too expensive and a very short meny, but the food was nice.
They had expensive and not very expensive rooms available, for me the room was exceptional value for money while still being very comfortable. The staff were very helpful and their english easily understood. Due to the heat, the mosquitoes woke me up at night and there was no bug spray in the room.
The location is perfect. Due to a wedding downstairs it was rather noisy
The hotel was very nice, nice nature, very calm...
Good, will stay there again.
Room was OK, Breakfast was OK busy regional road in front of the hotel (noisy)
Large and clean rooms and a restaurant serving top-class food with extremely helpful staff shortage of parking places i busy periods
Very calm and peaceful location with easy access to transport links.
Excellent breakfast buffet. The temperature of the room was too warm; there wasn't any way to control the temp except by opening the door!
Great service in the hotel restaurant and knowlegeable staff. Pillows could be improved, very flat
Good service and flexible staf. Amazing suroundings and I can't understand that other guest complain about the noise!
the swimming pool
The late evening employee(10 PM to 8 AM) was terrific and very nice. The employee that checked us in acted as if we were an inconvenience, and when I mentioned we ordered 2 cots, he did nothing to get the cots in the rooms.
Large and comfortable room with balcony, excellent breakfast, friendly staff, quiet location Fee for Internet connection
Always a good bed and pillow - excellent shower. Use of powdered egg for scrambled eggs at breakfast buffet.
Location and hotel beautiful. Staff very friendly and polite. Good restaurant Bathroom was quite modest. Shower in bathtub. Cleanliness of room. We found hairpin on the floor from someone else and the bathroom wasn't very clean
Great location, quiet, large and luxurious rooms, great breakfast buffet, good price quality ratio.
You know how they say the Dutch aren't known for their customer service? This place proves them all wrong. The staff were warm, hospitable, full of initative, and the service is simply impeccable. No
dinner, breakfast & scenery
The bed was one of the best we have experienced in any hotel, anywhere, regardless of price. The bedroom curtains closed properly ensuring a dark room at night even in the summer, and there was virtually no room-to-room noise. The staff in the lounge were excellent. Good car parking facilities. No.
Much better roadsigns are needed in the vicinity in order to find the hotel at night
our breakfast in the serre. There was no swimmingpool or any indoor sportactivities
excellent base for exploring historic area - quiwt and very tasteful food was good but not excellent - prices far too close to those of New York without the quality to justify them
At the annex, called Linden, the rooms are a bit quaint but cozy, and the facilities are small but good. The tiny "town" of Bronkhorst has a lot of charm, as does the ferry to Brummel. There is also a direct road to Zutphen. There is an ok restaurant, but the one next door is really good (closed on Wednesdays).
The room was comfortable. The breakfast was good. The village was extremely beautiful.
Pleasant staff. Very clean, attractive accommodation. Good restaurant and bar. Very convenient in the centre of the village. It was difficult to have a shower in the bath under the slope of the roof.
It was quite lovely and individual a breath of fresh air after the many chain hotels nothing would love to visit again and try all the other rooms they are all furnished and decorated individually its 500years old
The setting ( tiny, elegant village of Bronkhorst) was idyllic! The hotel and room decor were extremely charming. Ultra-modern bathroom. The village was like a movie set for a Jane Austen novel. The Dickens museum across the street was fascinating. Every Christmas the village does a re-enactment of Dickens' A Christmas Carol. No.
Friendly but ineffecient staff. Beautiful location and surrounding countryside. Good food, well presented. Little if anything has been changed (I.E. decorated )since my last stay 5 yrs ago. Ineffecient systems of recording items charged to your room. Lack of response to problems with room facilities.
Excellent dinner, nice & romantic atmosphere
Tastfully decorated, pleasant atmosphere, staff very service oriented, beautiful surroundings nothing
The hotel is right in the middle of the charming, storybook-like town of Bronkhorst. It is a tiny town, but there are lots of things to see, and many artisans' shops. The rooms at the hotel are decorated in a cozy, old-fashioned way. But they are clean and comfortable. The bed (old-fashioned style) was excellent.
The ambience and location we're great! Loved the suite
really nice area and clean room with very quiet..
Chatting with the local people who were very friendly. The room was pretty small and quite a walk with luggage.
Friendly staff, quietness, nice shower and good price value
The room is clean, comfortable and quiet. It has wireless Internet and a refrigerator. The breakfast is good. All in all the room is good value for the money. There is no phone in the room.
The accomadation was great very comfortable,the staff very friendly,
Senseo, tea kettle and dvd with flat screen tv, plus very nice surroundings...
The wood cabins were very cozy and everything was set for self service (coffee machine, small fridge, water heater, coffee & tea bags). Very close to the Hoge Velowe, great for seeing a forest upclose and getting back in touch with nature. It would be nice if they had a bike-taxi or regular taxi pickup from the station, otherwise it's a 15 min walk.
Very clean, great breakfast, wonderful and helpful staff.
Friendly staff, room was a quiet newer cabin. Good value, comfortable bed. Wireless internet was a little spotty, but worked. I would stay here again.
A small hotel with a familiar atmosphere and good service No - only that we from the information at the internet have had a expectation that there was a restuaration in the hotel - but not a large problem because of restaurants in the neighbourhood.
Not a thing Had to wait until 17-30 to get my room due to over booking.
The owners and their family were extremely helpful and friendly. The room was bright, clean and a good size. It has a beautiful garden and the surrounding countryside is good for hiking and biking. Mattress on the bed was too soft for me. There was no tourist information in English but this was true of the whole region not the motel.
The staff was really nice and we felt welcome. The breakfast was a little poor.
nice staff, big and clean room, free parking wi-fi is not working
VERY friendly people!! Nothing
Location is very good, people who run this hotel are great!
Personnell was very helpful and friendly
Welcome by the owner of the hotel Privacy of the room