Comfortable relaxed bar area serving good food
helpful and friendly hotel staff
The excellent service and the friendly staff. Good food and nice breakfast. Off road parking.
Receptionist was extremely helpful
The staff were very pleasant and we were made most welcome. The bed was comfortable and I slept like a log. The cooked breakfast the next morning was excellent, great start to my day.
It is a well run small hotel that gives you a personal service and great food.
A very pleasant hotel in a lovely location with very friendly attentive staff.
The friendly staff and good English Breakfast
Very friendly and helpful staff The room was on the small side, but adequate
Friendly welcome and friendly staff
Nice quiet hotel for the area it is in the heater did not work, a tad cold in the room
Easy to find, Clean and comfy rooms, lovely position on the sea front with good outlook from premier room. Good position for night life which was our only reason for making the trip due to attending a hen party, however not right in the middle of all the noise 2 mins walk away from the main street brilliant location for what we wanted. No bar however not a problem plenty 2 mins away which are open til all hours of morning. Only regret didnt get to sample the breakfast, which was included, due to late one (or should I say early). Another good point check out time 1100 and not 1000am like most other places. n/a
beautifull location with sea views , freshly decorated room , spacious and bright,clean , huge king size bed
Friendliness of the staff Location of the hotel, overlooking the sea with a good variety of restaurants within easy walking distance.
staff were very friendly and help full we have a 18 month old baby so a big room was nice
Room Great and good location. A bit noisy if on front as lots of Pubs/Clubs oposite. Staff and owners fantastic nothing too much trouble. Would definatley stay again
The staff were so friendly and made you feel welcome
The staff were really friendly and a great help. Parking was difficult at times as the hotel does not have allocated parking spaces.
Close to local shops, seafront, and metro. The rooms looked a little dated, very cramped especially the bathrooms. Noisy guests coming back at 3.00 in the morning laughing and talking loudly in corridors. No soap or toiletries provided at all and no hand towels, just bathtowels which was a bit strange.
Very friendly considerate helpful staff (Paula). Good breakfasts. Excellent value for money. Could do with some redecoration/sprucing up.
The staff were very friendly and helpful Our bathroom hadn't been cleaned properly, there was faeces on the outside of our toilet which was very off putting
Position of hotel. Disco on both nights in ballroom which went on until 1am.
Excellent service and friendlieness No bad points
the hotel had been subject to a facelift which has made it more comfortable for visitors The buffet type breakfast had run out of food, we were told more was being cooked, but when it came there was still not enough food for the amount of people waiting, we ended up with half a breakfast.
simply there ovrnight waiting for cruise the toilet seat(plastic was cracked(had been for some time) luckily I had a role of adhesive which held it together overnight
Location was good with nice sea view! Shower not functioning, tv reception poor, temperature of hotel too hot.., Breakfast, no choice poorly functioning toaster
Hotel had no record of conformed online booking upon arrival. Hotel rooms and general condition was shabby to say the least. Windows were painted in place, unable to open. Light shades were missing or broken, furniture old and abused.
Helpfull and friendly staff. Easy access and parking. Was given a quiet room with a stunning sea view. Public areas have been nicely refurbished but corridors and rooms in main hotel need a lot of work to come up to the same standard.
The location, which was overlooking the sea, and also the closeness to the town centre. The decor was poor and the two rooms I booked had a very noisy boiler type room in between which woke us up several times during the night.
Whole experience excellent None
A very high standard of accommodation - and very helpful service. A very exceptional B&B
Great welcome, Super service and lovely room - breakfast was marvellous! Paul and Michelle are a great couple and really looked after us. We wished we could have stayed longer! Just a minor point but the TV was a little small for size of room and viewing from the Bed was not easy.
Facilities and the Quiet location.
From entering the hotel we felt relaxed and made to feel very welcome. nothing was too much trouble for Michelle our host. Our room was spotless with comfortable leather sofa. water, wine and fresh milk in the fridge was also a lovely touch. Well placed for visiting the local area a superb relaxin stay.
Quiet,luxurious, very friendly and helpful staff and fabulous breakfast No
An excellent place, well worthy of its 5-star rating
The hotel was in a superb setting with excellent views. The proprietor was very welcoming and friendly. The rooms were beautifully presented and the standard of accomodation overall was faultless. None
Very high standard of accommodation spaciouus had character lovely garden extremely restful all requests promptyly met very welcoming host great breakfast Might be regarded by some as a bit far from other facilities
Friendly easy atmosphere
Very friendly welcome and offers of advice on locality "where to find"
The staff were friendly and the place was very comfortable and clean. We felt welcomed and at home
The homely atmosphere and attention to detail was fantastic.
Close to all facilities including seafront and restaurants.
The room was very clean. The staff were polite. The breakfast was excellent I had an attic room. It was quiet but the ceiling was very low. I bumped my head twice
what didn't I like ? all round excellence towels a bit on the small, thin side but this is a very minor thing
Spotlessly clean and very friendly hotel in a great location. friendly helpful staff - great wireless internet - great breakfast.
Good Breakfast and friendly Host and Hostess
The warm welcome i got from the staff was brilliant. they looked after every moment of my stay. From the minute i parked up outside to my check out .
The staff were pleasant and I was left to come and go as was suitable for me, however the shower in my room was stuck on one temperature which was scalding hot! and staff were difficult to find to request a room change - in fact the only time I saw staff was when I checked in and when I checked out. A nice place to stay if you are on a budget.
Breakfasts were really nice and staff nice and friendly. Hotel nicely situated and roomreally comfortable. Shower in room 1 was not very warm
Really friendly, plenty to eat at breakfast which was well presented. Took the dog as they are animal friendly, which was great. Did not mind us bring a chippy in for tea.
Family run and friendly. I have stayed at this hotel a number of times in the last 12 months. It was a good find.
Friendly couple that ran the hotel, comfy bed, nice breakfast
The single bed in the room was a bit "tired". Matress had seen better days
Exactly what you would expect of a b&b for 30 quid a night None
I found it comfortable but unexceptional I would not recommend this hotel for weekend stays. A number of drunken and unruly guests
The room was large, clean and on the whole acceptable.
friendly - family run no shampoo in shower
Handy location for whereI I needed to be. Basic, window roller blinds not a good substitute for proper curtains.As a business traveler I was dissapointed not to have a desk or any flat surface in the room to work at. Parking is very limited.
The staff were friendly and helpful. The bed linen was fresh and clean and the breakfast was good. Limited parking. We stayed on a Saturday and it's definately a stag/hen party hotel and this was reflected in the decor. If it's a peaceful nights sleep you want I wouldn't recomend the weekends.
Clean, friendly staff. Not allowed to eat food in the rooms, charging extra for 'lady friends'.
Breakfast 10 out of 10. Great location, got night club downstairs and lovely restrauant!! Would go back if visiting again. Small rooms!!
Location was okay if you want to have a fun weekend, but not for a family Was awful - leaking ceiling & mattresses stained with blood!! They have policies in place where they charge you if you soil the bedding etc, etc...yet this is the state of the room in the first place! Breakfast was ok on day 1, but terrible on day 2.
Lovely hotel, friendly helpful staff, clean rooms and excellent breakfast a definite 10/10
Staff very helpful and friendly. Good breakfast. None
Friendly welcome, clean and tidy. Close to the seafront. Good value.
the staff on arrival were excellent. very friendly and could not do enough for you. It was very warm and the breakfast was lovely. The staff were very sweet with my daughter and gave her a lollipop. So she was won over!! Felt it was very much a contractors hotel due to the clientele and the nature of the room set up. But it was last minute so was perfectly serviceable.
near the sea
The friendliness of all staff, nothing is a problem for them, lovely clean rooms, and great breakfast. After staying in many other hotels in this area would only ever go back there!
Near the seaside Noisy floor, filthy carpets, windows didn't open entirely, neighbourhood looks like a ghost city
Friendly, helpful, and efficient staff. Clean hotel. Great breakfast. Noise from club downstairs and surrounding pubs. Area popular for stag and hen parties. Nothing against this but I was running the Great North Run the next day. To be fair however, we were grateful to get a room in the area having left it late to book. So we knew what we were letting ourselves in for. If hadn't been running, might have even joined the fun!
An elegant building in beautiful well-tended grounds. The imaginative dinner cuisine was matched by an excellent breakfast, with friendly and attentive service.
we found the hotel to be very relaxing - just what we needed.
The breakfast. Room was very dark - little natural light.
Room was a little tight and the bathroom also The floor boards in the room above creaked all the time and been woken at 5.30am was not what we wanted on a restful break.
Beautiful setting, very friendly and helpful staff excellent breakfast
The staff were extremely helpful and friendly They did not serve green tea at breakfast
comfort and helpfulness of the staff
Lovely accommodation and food within a comfortable and attractive surrounding.
Fabtastic service and helpful staff - wonderful food and great scenery. Not many, and only minor.
My husband and I found the hotel to be nice. Very near the beach which was a nice surprise. Breafast was very good, lovely to have fresh fruit in the morning. The only bad point that we could find was the bath when you pulled the plug out the water came up the shower plug and it smelt awful for quite a while.
We were received in a very friendly & helpful way, 7 the hotel was everything we expected & needed.
the hotel was fine though rather small . over priced larger hotels in the area are cheaper and have better facilities
Excellent rooms Landlady lacking in social skills
The Hotel was warm and clean and close to the centre of the town and the main night life. Everyone was nice and nothing was too much bother.The breakfast was well presented and served with a smile. Nothing
Location was good, near all shops, and pubs. Also next to the sea front. Everything was in walking distance. Room was small and outdated, no hot running water for the bath or sink.
The room was very comfortable also the beds. The breakfast was wonderful, if we stayed any longer would definitly had to refuse and had much smaller portions.
The landlady was very friendly It was very dark, had a musty smell and the shower was terrible - did not work.
Very welcoming experience Unable to get hot water and could not plug any devices into television such as playstation or dvd player.
When I booked the hotel on the website, I gave my credit card details for gurantee only as it is clearly written. The hotel people took the money without any words when the guests were supposed to pay either on the arrival or check-out. I can't believe their irresponsible and rude gesture, what if I booked the hotel for some people, and they wouldn't pay me back? Would the hotel take a responsibility? They certainly should change their payment system, or at least ask the guest how they would like to pay if it would be okay to take the money from credit card booking, etc.?
Staff were excellant, plenty of parking and walking distance to the airport The hotels decor is perhaps a bit tired looking and could do with an update
convenience to airport There is no longer a courtesy bus and the paths from airport to hotel were totally uncleared of snow. We abandoned trolley in snow and then I fell trying to drag cases through deep snow in the dark. Nearby Premier Inn had clear pathways.Have used Brittannia hotel many times but not again
Good location Food selection was not very inconvenience
Staff were very polite and helpful. Breakfast was very good and worth the money. I thought the room could have been warmer and also that the carpet looked as if it needed cleaned. This is not a complaint.
Friendly, helpful staff reasonable price and reasonable rooms no
location .warm.should think about a smokers shelter
breakfasts! The complete lack of hot water on our first day, the situation improved after complaining, but only on day 2!
The staff was friendly and helpful The main dining area had only a buffet and the bar area did not have enough seating. We ended up ordering room service but would have liked a choice from the menu in teh main dining area
My wife and I like both its location for both a nights relaxation before flying and for a city break.
Accomodation excellent, food good Restaurant staff were slightly less friendly - a little off hand.
The room was very large and spacious although pillows could have been more comfortable, staff were excellent. There was no vegetarian option on the menu for the restaurant until we asked if there was one available. We then decided to eat in the bar area and when we asked for nibbles like the other guests were told by the waiter "the nibbles are for restaurant guests only" - We were actually stunned!
The staff were very friendly and welcoming. We had our 1 year old daughter with us and they did everything possible to accommodate.
Doxford Hall Hotel was excellent in all respects. The decor of the hotel was very tastefully designed, very much in character with the building and to a very high standard. Staff were all very helpful and pleasant. Restaurant was high-side price but worth it as the food was superbly cooked and presented. All hotel facilities were excellent. None !!
Recently renovated. Owner takes a personal interest. Super chef and meal worth the money for a special occasion. Wine reasonable. Dinner menu not publicised as well as the room service menu.
I found Doxford hall to be one of the best hotels i have ever stayed in pure luxury,friendly staff and beautiful surroundings
The food, the service and the quietness of the hotel. There wasa nothing that i did not like.
Bath and bed - fantastic Room was a great size with a lovely view the garden will be super in the summer beautifully restored building Fixed menu was expensive and there were no other options to choose from
Very welcoming staff, beautiful and spacious room, excellent facilities. Hotel needs to get its act together when heavy snow falls. It is in an isolated position and road access is difficult. It doesn't help though when even the access drive and car park are not cleared of snow. Full marks though to the 2 ladies on duty when I left who called in a local farmer with a tractor!
Quality hotel. Very helpful staff. Large bedroom and bathroom. A bit short staffed at breakfast time, the 2 waitresses were rushed off their feet. Possibly due to the fact it was the Easter weekend.
The staff were very nice The room was also lovely with a view of the castle from the bedroom window. Breakfast - I opted for full breakfast and my adult son opted for continental the breakfast he received was huge with freshly sliced ham, cheese and croisants. We are non smokers so did not like the smoke in the bar.
Very friendly and helpful staff, quiet rooms, good parking bedroom lighting could be improved
Very nice hotel in beautiful location. Very friendly staff. Could do with some updating of the decor. Breakfast good, however, main meals could be improved.
The location, views, the castle in front of you, very interesting vilage & shops, great for walks, River & Coast. We loved it and will go again. Could add a small lounge for residents with TV.
The bedroom was light and airy with 2 different fantastic views, and the bed was extremely comfortable, giving a very good night's sleep.
Great location overlooking Warkworth castle and the lovely village. This was a return visit to this hotel for us! There's nothing to dislike. If pushed for a comment, it might benefit with some updating of decor, but that's all - it's an old hotel!
The service was very good for the price. No.
The breakfast - excellent the mouldly dirty room - the tiny bath - no room service - no food available in place of room service - small bed - placed in the highest part of the building with two other guests. No one else was staying there? £170 nfor two nights in a sub standard hotel etc etc
Very comfortable and excellent people - Highly recommended
parking facility dining room in use was not very cosy; kitchen was not so good