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The staff were friendly and helpful. The bed linen was fresh and clean and the breakfast was good. Limited parking. We stayed on a Saturday and it's definately a stag/hen party hotel and this was reflected in the decor. If it's a peaceful nights sleep you want I wouldn't recomend the weekends.
Breakfast 10 out of 10. Great location, got night club downstairs and lovely restrauant!! Would go back if visiting again. Small rooms!!
Handy location for whereI I needed to be. Basic, window roller blinds not a good substitute for proper curtains.As a business traveler I was dissapointed not to have a desk or any flat surface in the room to work at. Parking is very limited.
Location was okay if you want to have a fun weekend, but not for a family Was awful - leaking ceiling & mattresses stained with blood!! They have policies in place where they charge you if you soil the bedding etc, etc...yet this is the state of the room in the first place! Breakfast was ok on day 1, but terrible on day 2.
Clean, friendly staff. Not allowed to eat food in the rooms, charging extra for 'lady friends'.
Good location Food selection was not very inconvenience
My wife and I like both its location for both a nights relaxation before flying and for a city break.
location .warm.should think about a smokers shelter
The staff was friendly and helpful The main dining area had only a buffet and the bar area did not have enough seating. We ended up ordering room service but would have liked a choice from the menu in teh main dining area
Staff were very polite and helpful. Breakfast was very good and worth the money. I thought the room could have been warmer and also that the carpet looked as if it needed cleaned. This is not a complaint.
breakfasts! The complete lack of hot water on our first day, the situation improved after complaining, but only on day 2!
Friendly, helpful staff reasonable price and reasonable rooms no
convenience to airport There is no longer a courtesy bus and the paths from airport to hotel were totally uncleared of snow. We abandoned trolley in snow and then I fell trying to drag cases through deep snow in the dark. Nearby Premier Inn had clear pathways.Have used Brittannia hotel many times but not again
Staff were excellant, plenty of parking and walking distance to the airport The hotels decor is perhaps a bit tired looking and could do with an update
Very comfortable and excellent people - Highly recommended
The location, views, the castle in front of you, very interesting vilage & shops, great for walks, River & Coast. We loved it and will go again. Could add a small lounge for residents with TV.
Great location overlooking Warkworth castle and the lovely village. This was a return visit to this hotel for us! There's nothing to dislike. If pushed for a comment, it might benefit with some updating of decor, but that's all - it's an old hotel!
The bedroom was light and airy with 2 different fantastic views, and the bed was extremely comfortable, giving a very good night's sleep.
The breakfast - excellent the mouldly dirty room - the tiny bath - no room service - no food available in place of room service - small bed - placed in the highest part of the building with two other guests. No one else was staying there? £170 nfor two nights in a sub standard hotel etc etc
The staff were very nice The room was also lovely with a view of the castle from the bedroom window. Breakfast - I opted for full breakfast and my adult son opted for continental the breakfast he received was huge with freshly sliced ham, cheese and croisants. We are non smokers so did not like the smoke in the bar.
Very nice hotel in beautiful location. Very friendly staff. Could do with some updating of the decor. Breakfast good, however, main meals could be improved.
parking facility dining room in use was not very cosy; kitchen was not so good
Very friendly and helpful staff, quiet rooms, good parking bedroom lighting could be improved
The service was very good for the price. No.
The rooms were well-thought out and very comfortable. When we first arrived we had trouble getting in as the staff were working elsewhere and the door is kept locked. Once inside (thanks to a guest) we were able to contact the staff via the system they have in place with no problem.
The hotel was in an excellent location. The staff were friendly, extremely helpful and very welcoming. The room was lovely, clean and spacious.
convenience to town centre
Excellent bedroom. We had a microwave,fridge and also crockery and cutlery, for our use. Well decorated and comfortable hotel. An excellent visit. Can't think of any!
It was clean and the staff were friendly. We loved the place and would definatley stay there again. very clean and very friendly. would recommend a stay there. very central.
The fridge and microwave in the room was very useful. I would prefer duvets to blankets.
absolute comfort during our stay
Friendly staff and comfortable room Nothing
Home from Home, rooms excellent, staff very friendly and welcoming. this hotel is a must for business traveller, and i shall be going back. Thanks Micheal.
The staff were really friendly and the breakfasts were amazing. The double bed was too small for two people.
Very welcoming staff, beautiful and spacious room, excellent facilities. Hotel needs to get its act together when heavy snow falls. It is in an isolated position and road access is difficult. It doesn't help though when even the access drive and car park are not cleared of snow. Full marks though to the 2 ladies on duty when I left who called in a local farmer with a tractor!
The room was very large and spacious although pillows could have been more comfortable, staff were excellent. There was no vegetarian option on the menu for the restaurant until we asked if there was one available. We then decided to eat in the bar area and when we asked for nibbles like the other guests were told by the waiter "the nibbles are for restaurant guests only" - We were actually stunned!
I found Doxford hall to be one of the best hotels i have ever stayed in pure luxury,friendly staff and beautiful surroundings
Doxford Hall Hotel was excellent in all respects. The decor of the hotel was very tastefully designed, very much in character with the building and to a very high standard. Staff were all very helpful and pleasant. Restaurant was high-side price but worth it as the food was superbly cooked and presented. All hotel facilities were excellent. None !!
Bath and bed - fantastic Room was a great size with a lovely view the garden will be super in the summer beautifully restored building Fixed menu was expensive and there were no other options to choose from
Recently renovated. Owner takes a personal interest. Super chef and meal worth the money for a special occasion. Wine reasonable. Dinner menu not publicised as well as the room service menu.
The food, the service and the quietness of the hotel. There wasa nothing that i did not like.
Quality hotel. Very helpful staff. Large bedroom and bathroom. A bit short staffed at breakfast time, the 2 waitresses were rushed off their feet. Possibly due to the fact it was the Easter weekend.
The staff were very friendly and welcoming. We had our 1 year old daughter with us and they did everything possible to accommodate.
Accomodation excellent, food good Restaurant staff were slightly less friendly - a little off hand.
good value for money, ideal place to from which to explore the coast from berwick tynemouth car parking very restricted
Everything was first class. Wonderful hotel. Really enjoyed our stay.
It was clean and comfortable, well located and our room was quiet. The breakfast (especially in these days of room only bookings) was a pleasure and greatly added to our sense of having got value for money.
From the moment we arrived, we were made to feel very welcome. Room & Food? Excellent That we were forced to leave a day early due to deteriorating weather conditions...Can't wait to go back. The town was magical with its very thick blanket of snow
Quality breakfast, couldn't be faulted and beautiful dining room. Bathroom fittings unfinished. Couldn't open window of bathroom, painted shut and no extractor fan Fittings all loose and some falling off wall.
Very convenient position in town, and for local touring, comfortable bedroom, very pleasant staff. The dining room in the hotel and the Bistro were both really chilly.
location, dining room association with the olympic ship, ease of parking
location, decor with the old liner dining room felt the cooked breakfast was poor and would be better to be self service buffet style
center of Alnwick easy to find the bistro restaurant not very good
The second time I have stayed here and this time it was tryng to be something it is not, and in the process fails to project what a unique, fabulous and unique place this is - ancient coaching inn + part of the interior of an opulent Edwardian ocean liner! The 'anywhere' boutique hotel interior & litter of sweeties, mags, cushions, throws etc. cluttered our relatively small room did not equal luxury. Worse, the restaurant food was mediocre, very limited in choice and not cheap - imagine our surprise that the chef was featured in the regional gourmet mag in our bedroom stating his reverance for local food. Why did he not use the excellent family butchers across the street?? Apart from some senior waiting staff who were trying hard, the younger members of staff appeared under trained and unaware that their prime focus should be the guests, not chattering to each other.