Good location. Noise as room beside the road & so soft bed.
location, price, environment
I am staying at the hotel at least 3 times a year and believe that the hotel staff is the best any hotel could have I found the cleanliness of the hotel less good. Curtains and toilet in my room and an offensive smell in the elevator which I remember from at least 2 former visits and should really be dealt with.
Great hotel, great location, great facilities.
Clean and spacious with polite very efficient and responsive English speaking (for the most part) staff and value for money. Well located for our purpose in a pleasant area with delightful gardens and surroundings. all in all a very good experience There was nothing we didn't like. Everything was fine.
This is a 4-star luxury spa hotel with massage and pool in the suburbs of Dusseldorf. It is also within walking distance on a good day (about 5 blocks) from the Hauptbahnhof and was probably one of the top hotels we've stayed in during the past 2 years in Germany. The hotel is situated in a large park with many large trees and a few historic buildings. We used Booking.com to get us a rate of 60 Euros/night, which made our stay even more enjoyable! The bar is well-stocked and the beer garden cool/shady. It was a convenient taxi ride to our concert at Warsteiner Hockey Field, adjacent to the new Football/Soccer Stadium. The hotel staff was friendly with exceptional English skills. We definitely would enjoy being guests here again soon!
The hotel is located in a beautiful nature. Rooms are large and spacious. Very easy to reach Dusseldorf central station. Everything was perfect, no complains. The only problem which might not be the hotel fault, is that my I-pad did not connect to the wi-fi net, it happened also in another hotel. One hour per day free of charge use of their computer in the lobby.
Big rooms for price that is more than fair Too hot, and odour around carpets, could be the odour of disinfection stuff, do not know
Spa facilities pool and close to the shops Rooms needed updating no air conditioning
Easy access to town, good spa and great breakfast.
Parking right outside the hotel Smell of cigarette smoke in the room
The staff was very welcoming and helpful, breakfasts were fabulous including both hot and cold items. Rooms were large, comfortable, nicely appointed and all areas of hotel were very clean. As advertised, only a short walk from the train station. The free wi-fi internet is accessible only in the public areas and first floor rooms (second level). Signal does not reach to upper floors, but staff was very accomodating, providing space for use of netbook in the public areas.
good value, great breakfast, good location for station.
Quiet hotel Breakfast selection not very inspiring, no internet connection
friendly and helpful staff. the rooms are large and the breakfast buffet is good. the wi-fi internet doesn't work in all rooms if any. the TV offer is quite poor for english travellers.
location price lack of social facilities
Room size was generous. Bed was very comfortable. Lots of wardrobe space. Only slight issue was curtains a little difficult to close fully.
the staff were very freindly.Room was very clean breakfast very expensive so did not have it.rooms ok but expected it to be better as was paying 80 euros a night
Restaurant meals, Hotel Staff.
Extremely clean and fresh in all areas. Towelling robes provided. English speaking staff who were friendly & helpful. Very quiet & peaceful excellent restaurant with 10% discount for residents
Clean and expansive rooms. Excellent customer service at front desk. Little bit off the main track, but not enough to cause concern
The hotel it self was very nice, the staff were all very friendly and helpful.
The location was great , based close to family. I dont speak german ,so the receptionist was wonderful and very helpful . I had german family members joining our group for breakfast and wanted to pay for them I'd made all the arrangements with the receptionist . However the breakfast staff had not been advised so they asked my Aunt to pay the bill , which is not what I wanted to happen. My Aunt was able to explain in german to the staff member ... however the " treat" was spoilt...... Also the rooms were very dated
Very clean & tidy hotel. Very corporate, ideal for business travellers. Absolutely nothing else for miles apart from houses. Stuck in the middle of an estate so you are confined to your hotel unless you get a taxi.
Very nice staff; nice location in residential area very calm - price all inclusive (mini bar, internet,...). Quite good restaurant offering interesting dishes - a bit expensive (starter+dish+ a glass of wine 40 eur ca.) Breakfast expensive (15 eur) ; including breakfast price per night was 80 eur which is pretty good
We have stayed at this Hotel on many occasions, it is easy accessable to all the places that we needed to reach
The Hotel is a comfortable, family run and friendly small hotel-the rooms are well furnished and equipped and the food served in the restaurant is excellent. We had a very pleasant stay both times we stayed there.
lovely hotel in a small town with very nice staff. Pretty countryside nearby but hard to get around without a car. We were very well looked after.
clean room, perfect service and good breakfast
Food was outstanding, staff were very friendly and spoke very good English. Nothing
The welcome from the owner was friendly and efficient. The rooms were spacious and very comfortable - as was the bed! The shower in the bathroom was very good - plenty of hot water with excellent water pressure.
Comfortable rooms, some with balcony. Breakfast quite satisfactory.
the place was beutiful
Good breakfast Reasturant seemed expensive, did not try.
It was a perfect choice. We really like family hotels and this one is perfect.
the room was very clean,nice breakfast room, and nice breakfast, centre of town old fashioned style, very, very hot room
The receptionist was very kind and helpful. I also appreciate the free internet access. It was a pity that there was no mini bar in the room. Especially since I arrived late (22.30) there was nothing to eat and only water to drink.
close to the station everything else
Nice staff, clean and reasonably priced. Very good breakfast included in price. Reasonable restaurant.
Value for money for short activities in the region, be it business (meeting rooms available) or leisure (biking, ...). Remote location - feeling of loneliness intensified by low season occupancy.
Nice country hotel, loads of facilities. Avoid on weekends, noisy discotheque in house.
Not alot. No sorry leaving. The location on the website stated in an industrial area which we accepted. We registered and as we left my husband asked if we were okay where we parked as it was roped off. The Receptionist informed us that there was a Beach Party that day and the next. It turned out to be at 9pm until 12 which was okay, but it was the noise from the Custom Car Rally that kept us awake until 4am for 2 days. The rooms are tired and dated.
Location. The friendly staff in the and resturant. Noise from other guests
The breakfast, the quiet, the relaxing atmosphere WiFi not free of charge.
it was a bit outside the centre but walking distance from football stadium which is what we wanted
the swimming pool and the emplacement, very quiet
Its quiet location even though it was within 500 metres of autobahn, and the food and service of its restaurant
typical gasthaus, lost in the middle of nowhere, but still decent and without real flaws no elevator
Close to the train station Duesseldorf and Koenigsallee main shopping street No outgoing telephone access in room
Everything, this was the first time we had taken my wife's parents abroad and they were absolutely delighted with the hotel. Thank you.
inviting and freindly
The Hotel was so clean and tidy,my wife and myself enjoyed ourselves so much that we are staying in the hotel over easter,plus we will be staying in the hotel in May. No nothing
Peaceful location and good food
The comfort of yhe hotel
It was clean and nice and quiet. It was a little cold in the room.It was too far out of the way for a stranger to the town.
Professionalism of the staff order and cleanliness of the hotel
the location i booked a double bed and got 2single joined it was uncomfortable for me especially with the small sheets.
Cold Room. Poor check in facility.
Funky decor, easy parking and very clean. A bit too basic for the price
The Lady in the resturant in the evening was very attentive, helpful & friendly. The food was good. The hotel was clean and attractive. Breakfast was limited. Some staff were a little unhelpful. Hard floors looked good but created a noisy sound box. Not convienient for the city centre if you didnt have transport. No fire instructions or emergency procedures in our room. No guides or info for local area. The staff didnt know about german wine, and were limited in their knowledge of the locality. ( Hotel set up around Italian themes.)
Poor check in facility and the rooms were extremely cold
Staff were very helpful and polite. Breakfast was very nice. Nice relaxed sort of place to stay. I did not ask if there was a hotel bar open in the evenings or whether food was available at times other than breakfast - perhaps this information could be put on the website or advertised more prominently in the hotel.
good bed and good shower and good breakfast design hotel ? ???? to expensive and to small rooms, strange environment...
No, card facilities, especially when you are from the uk and you have to get cash, which would not have been a problem if we had been aware of this prior to going.
The staff has been very friendly. The look of the lobby has been very modern and stylish. Clean room Ash tray in the room has not been emptied, the shower gel has not been replaced after empty
Friendly staff Only that I was late arriving and there is no food available. However, there was good tapas bar close by which I enjoyed
The location was good and the hotel was well presented with friendly staff.
Decoration and comfort. There is no fitness.
Excellent white wine and good beer For our purpose it is a little far away. (45min drive)
The staff were very friendly and very helpful. We were made to feel very welcome. The only thing I felt that could be improved was fresh towels daily. I had to ask for fresh towels. people do wash more than once during their stay and damp towels are not good to use.
Nice, clean, modern furnished room, reasonably priced. Dogs were welcomed, with no extra charge. Hotel located in the center of town with free and ample, public parking, at least on Sundays. Asked for an extra pillow which was never placed in the room. Breakfast buffet doesn't seem to be replenished. We came to breakfast at 9 o'clock and there was almost nothing left. Staff proceeded to clear tables ignoring the fact, felt rushed to finish breakfast.
good staff, good location, easy to find
Very central location, nice breakfast selection.
The room was very noisy.
The staff has been really kind and available to satisfy every need we got. The hotel is confortable
Friendly staff, very clean facilities and convenient location
Sleep, mail, shower, wash and eat breackfast no
Easy to reach, cosy atmosphere. Good for business-stay during several days. No problems.
The staff is really kind and available to satisfy all requests. The restaurant offers a high variety of choices, all very good none
nice hotel, between holand and the dusseldorf area.
They were very helpful above and beyond to English speaking people in Germany. No
The staff members were very helpful and pleasantg I really did not think this was a 4 star hotel; it was clean and comfortable and it it had been billed as 2 or 3 stars I would have been satisfied but had greater expectations therefore was more disappointed!
Hotel was very clean and staff welcoming and friendly. Food was excellent. There was nothing to dislike.
Friendly personnel In the Bar it is allowed to smoke. Room next to the church, with banging clocks every 30 minutes, no wifiinternet in the room (second floor)
Internet connection is free of charge but very week one that I could not use it in my room. This hotel is located in a very small village that nothing to kill time except walking and in addition TV was out of order that I could only enjoy sleeping.
Good food , good breakfast , quiet hotel A bit lost in the countryside , ideal for holidays ( bikers ). But even for business trips remain a good choice , Roermond ( Netherlands ) 12 kms far only.
Clean & friendly hotel. No
Nice rooms and a very good restaurant. Very friendly staff. a very quiet, relaxing situation in a village with lots of walks and cycle routes from the door. Not much - sound of the minibar?
Especially liked the staff who were very helpful and went out of their way to ensure a good stay for us. Location was great and in a lovely small village.
I loved the location - good for mg centre and perfect to watch Borussia mg. Good parking, lovely rooms - modern and very comfortable. Breakfast wasn't laid out on a buffet as I expected; a plate was brought to the table with cheese, ham and rolls - would have preferred to 'pick my own' but can understand this can cause waste. Good selection of coffee though.
Fantastic meal at hotel restaurant. Only 1/2hr drive from Dusseldorf Too far out of town to walk. Expensive considering location but prices were inflated due to drupa exhibition in Dusseldorf.
very nice hotel in an old building
very nice place, well appointed with very nice room. shame i only was there to sleep for 6 hours, then leave.
The quality of the room and facilities was excellent and at a very reasonable price. The staff were friendly and helpful towards me and my family. I would recommend a stay here.
the friendliness, quality of the kitchen and willingness to help you
good breakfast, large room
Excellent comfortable Hotel - ask for Room 101 its great!
Top notch hotel. Excellent food and service. Staff were very accommodating. Large room with free Internet access for my laptop.
Welcoming hotel set in ideal location. Freindly and helpfull staff.
I liked the staff, the room, and the restaurant
Location quite near motorway & the price
I liked the relaxed atmosphere, quirky design and location! The room temperature was too warm, I needed a fan for comfort and it was provided. I would not like to stay during mid summer.
Helpfull friendly staff and the hotels location close to the town centre within easy walking distance.
It was a pleasant stay, Staff was friendly and helpful, and the hotel is very near the inner city good for shopping.
I liked the comfort of the rooms where i got an exellent sleep the dark curtains were great at keeping daylight out in morning and everything about the stay was faultless
The staff were very helpful. It was pleasing to see that a 10.00hrs finish for breakfast meant that the staff didn't start clearing the dining room until 1000hrs. Unlike some hotels where a 10.00 finsh means that they start clearing away the food at 0900hrs. It is very much a late 60's/early 70's concrete structure with little external elegance.
use of the simming pool and sauna inflexibility of check out time
Good location, excellent price for the room, although breakfast was too pricy.
was on business, very central and peacefull nothing
I do like to keep my bicycle in the room with me. I also like the view in front of the window. We did not took the breakfast in the hotel because of high price. The nearest cafe gives food 3-4 times cheaper
The location of the hotel is excellent, its within walking distance to the lively town centre. No need for taxi'S.
Large room with plenty of space and light. The hotel takes dogs which was ideal for us.The staff were friendly and spoke excellent English.
The people, the atmosphere, the pool, the superb restaurant, and the friendly service. I was a little disappointed that the bedroom was not like the photographs on the website.
The superior room was spacious and clean. The evening meal and breakfast were both very nice. It was very quiet, the bar was closed, the location was poor, and the beams in the room were a health hazzard.