Elna Hotels

top restaurant and perfect service

The hotel was quiet and in a good location (as long as you have a car). The restaurant and breakfast were very good. The hotel is looking a bit "tired" these days and is in need of refurbishment. Our shower leaked badly, but obviously the hotel knows this and left lots of hand towels for mopping up. A pet peeve of mine: paying money to stay in a hotel, then having to clean up after each shower. Staff friendly and helpful. Cleaning floors! See above.

The people at the hotel were the best part of this. Very receptive (at reception!) and nice. This hotel is really in need of a makeover of various kinds. The decor, the services "not" provided (no gym, spotty wifi, ancient elevator). The shower was awful (the bathtub was great) and the air conditioning had been turned off for the "year," even though it was quite sultry. We slept with the door open and were bitten by bugs.

Nice, quiet, relaxing location. Helpful staff.

The rooms were well appointed with safe, mini bar, aircon, good bed and nice bathroom. Our suite was a good size with a nice view. The location was good with secure parking. There is a Michelin star resaurant as part of the hotel which we really wanted to try but we couldn't find any prices advertised which made us think it was probably very expensive and we didn't eat here as a result. I'm no penny pincher but 54 euros for a glass of Cognac at the bar made us think the restaurant was probably a little steep too.

Calibre of hotel building, cleanliness, quality of continental breakfast. Charming setting on island in lagoon, with boats galore nearby. Restaurant, bar and room service all closed for the two days we were there. No notification of this closure. Unhelpfulness of staff in helping us find alternative eating place - sent us to a restaurant that was also closed! The road to reach the hotel was unmade and in poor condition.

Location, close to Collioure No

The view, breakfasts and the pool. The staff were also very helpful. We asked for a double but got two singles put together which is not the best. I liked the view in the room so I did not want to risk another room with a lesser view.

The view from the room Too old

We enjoyed the stay , very nice breakfast. The images of the facilities on the web-site were slightly exaggerated- it was not as deluxe as it appeared.There was a shortage of toilet roll.

HOUSEKEEPING: Lack of towels-No dusting/sweeping-Lack of Amedities. Door left ajar a couple of times after maid service. No HBO schedule for July.SERVICES: Elevator works only 5 of 7 days-Lobby's complimentary coffee only get filled once in the morning!-One ice machine of three works 30% of the time. One room got flooded and ran into the indoor pool (where did the water come from?

The Holiday Inn in Downtown Wilmington should be ashamed of itself. First of all, the hotel was completely misrepresented on the internet. The lobby, the halls, and the room were drab and not clean. The cleaning staff's equipment was present in the halls all throughout the day and night of our stay, but I do not think they were utilized on the rooms. The pool and hot tub were not heated. The staff was unprofessional and not courteous. The only positive thing I can write about this hotel is its proximity to Colonial Williamsburg and Busch Gardens.

This is the nastiest Holiday Inn we have ever stayed in! The red tile floors and many sections of carpet were absolutely filthy! The pool water was cloudy and puddles of dirty water surrounded the pool. The carpet in the room and the elevator looked like they hadn't been vaccumned in weeks. The bathtub had hair in it and there was mold on the shower curtain. I wouldn't stay at this hotel if it was free! We spoke with the manager soon after arrival, but saw no chnge in the 2 days we were there.

I don't know where to begin. Staff was below average. The pool was very dirty, the water was green,cloudy and it smelled. The building is in serious need of repairs. On the upper floors their are stairs in the hall making moving your luggage quit a choir. We could not find a luggage cart. Some of the rooms side on the indoor pool and can be very loud. The windows did not close all the way in the room. House cleaning were cleaning rooms all hour of the night and day. Just don't stay there.

Hotel is outdated.Appears to have been a smaller hotel that they added two buildings to,resulting in what used to be an outdoor pool becoming an indoor,and seemingly open to the public based on how many people left the hotel lot after the pool closed.B'fast is only meal restaurant serves,so kids eat free is out the window after 11.No fridges in room,broken ice machines everywhere.Not what they show themselves to be in their info,I will not be back.

Checked in at 10PM and ate at Ledo. Went to room and young people all over-hanging out and running around. Cleaning staff all over-talking. Room dirty. Went to bed @11PM and pounding on door next to us and couple screaming and fighting and child crying. After 15 minutes of this, we pack up and go to desk. Wait 20 minutes and nobody comes. Go back to room and leave first thing in AM.

my widows faced the indoor pool, that was packed with kids from 9am to 11 pm.

Well, when we got there the staff where nice. But the carpets to the rooms where very stained. It smelt like someting was damp and when i opend the room door, it stank. It smelt like mold or somthing had been left wet in there for days. My hubbie had to get a different room. It was much better but i would not stay there again with my family. Sorry to say as the staff where nice but it was just not kept up. I know it in an old town but if your offering a service, make it a good one. Thanks

Food in restaurant was very good. Overall very nice room and hotel in general was quite nice.

location and the excellent restaurant refurbishment of the room is a bit outdated

The food was at a very high standard