Elna Hotels

The restaurant was excellent.

The hotel was quiet and in a good location (as long as you have a car). The restaurant and breakfast were very good. The hotel is looking a bit "tired" these days and is in need of refurbishment. Our shower leaked badly, but obviously the hotel knows this and left lots of hand towels for mopping up. A pet peeve of mine: paying money to stay in a hotel, then having to clean up after each shower. Staff friendly and helpful. Cleaning floors! See above.

top restaurant and perfect service

The people at the hotel were the best part of this. Very receptive (at reception!) and nice. This hotel is really in need of a makeover of various kinds. The decor, the services "not" provided (no gym, spotty wifi, ancient elevator). The shower was awful (the bathtub was great) and the air conditioning had been turned off for the "year," even though it was quite sultry. We slept with the door open and were bitten by bugs.

The rooms were well appointed with safe, mini bar, aircon, good bed and nice bathroom. Our suite was a good size with a nice view. The location was good with secure parking. There is a Michelin star resaurant as part of the hotel which we really wanted to try but we couldn't find any prices advertised which made us think it was probably very expensive and we didn't eat here as a result. I'm no penny pincher but 54 euros for a glass of Cognac at the bar made us think the restaurant was probably a little steep too.

Calibre of hotel building, cleanliness, quality of continental breakfast. Charming setting on island in lagoon, with boats galore nearby. Restaurant, bar and room service all closed for the two days we were there. No notification of this closure. Unhelpfulness of staff in helping us find alternative eating place - sent us to a restaurant that was also closed! The road to reach the hotel was unmade and in poor condition.

the location is beautiful no

Location, close to Collioure No

The view from the room Too old

We enjoyed the stay , very nice breakfast. The images of the facilities on the web-site were slightly exaggerated- it was not as deluxe as it appeared.There was a shortage of toilet roll.

Beautifully located, good breakfast, nice garden No

my widows faced the indoor pool, that was packed with kids from 9am to 11 pm.

Hotel is outdated.Appears to have been a smaller hotel that they added two buildings to,resulting in what used to be an outdoor pool becoming an indoor,and seemingly open to the public based on how many people left the hotel lot after the pool closed.B'fast is only meal restaurant serves,so kids eat free is out the window after 11.No fridges in room,broken ice machines everywhere.Not what they show themselves to be in their info,I will not be back.

HOUSEKEEPING: Lack of towels-No dusting/sweeping-Lack of Amedities. Door left ajar a couple of times after maid service. No HBO schedule for July.SERVICES: Elevator works only 5 of 7 days-Lobby's complimentary coffee only get filled once in the morning!-One ice machine of three works 30% of the time. One room got flooded and ran into the indoor pool (where did the water come from?

Checked in at 10PM and ate at Ledo. Went to room and young people all over-hanging out and running around. Cleaning staff all over-talking. Room dirty. Went to bed @11PM and pounding on door next to us and couple screaming and fighting and child crying. After 15 minutes of this, we pack up and go to desk. Wait 20 minutes and nobody comes. Go back to room and leave first thing in AM.

The Holiday Inn in Downtown Wilmington should be ashamed of itself. First of all, the hotel was completely misrepresented on the internet. The lobby, the halls, and the room were drab and not clean. The cleaning staff's equipment was present in the halls all throughout the day and night of our stay, but I do not think they were utilized on the rooms. The pool and hot tub were not heated. The staff was unprofessional and not courteous. The only positive thing I can write about this hotel is its proximity to Colonial Williamsburg and Busch Gardens.

Well, when we got there the staff where nice. But the carpets to the rooms where very stained. It smelt like someting was damp and when i opend the room door, it stank. It smelt like mold or somthing had been left wet in there for days. My hubbie had to get a different room. It was much better but i would not stay there again with my family. Sorry to say as the staff where nice but it was just not kept up. I know it in an old town but if your offering a service, make it a good one. Thanks

We were very disappointed. The hotel needs major updates. The lobby, pool and other areas were very run down.

Very little, the room and bathroom were clean. There is a restaurant which is an enormous part of this hotel, it is run for the benefit of local business people but is the only on-site source of food for the hotel. Room service is only available when they say it is. The managerial staff at the restaurant clearly do not enjoy guests from the hotel eating there and expect the worst tables and cold service. The restaurant tables surround the pool on three sides, which is not shown in the pictures and you are not allowed to swim in the pool before 9am or after 7pm. If you swim between 12 and 3pm, expect an audience of local businessmen to watch and comment. The gardens shown also host functions, during lunch and in the evening. Basically, holiday guests are suffered but not really welcome

location and the excellent restaurant refurbishment of the room is a bit outdated

The food was at a very high standard

Food in restaurant was very good. Overall very nice room and hotel in general was quite nice.

Excellent Restaurant Very good Ambiance