The Hotel staff were wonderful. They were incredibly helpful, and answered all our questions kindly and accurately! NO !!
The room was clean and simplistic
Great, cheap, v clean place to crash during the Benicassim festival. right in mid of town on main st. They initially put us into a single room instead of a twin room that we'd booked but they worked hard to sort this out and the rest of the stay was excellent. It was just wat we wanted and wil stay again. great staff and 24hr reception and cheap beers for 1 euro!!!
The hotel staff was very friendly and helpfull 24 hrs. I wouldn't choose this hotel if I were looking for luxurious or romantic accomodation but for a long weekend on the beach it was just perfect. Well, maybe the shower courtain wasn't waterproof at all and I splashed all over the bathroom but that's not my problem...
The only good thing is that it's Central The noise from the road was very loud - kept thinking the window was open when it wasn't. The sound proofing was very bad. The colour of the bedroom walls is ghastly - green sick colour - made me feel ill !!!
It was very close to the sea. The breakfast room was very pleasant and the food good.
The location was perfect for what we wanted, being only a 15-20 minute journey to the Campo de Mediteraeno Golf Club. The staff were pleasant and the hotel facilities were fine. I booked 2 rooms for 1 night at the Hotel Azur, which the Inter Group changed to the Hotel Orange a few weeks before we travelled. I was informed the change was because the Azur was being closed, due to lack of bookings. We agreed to the change and later decided to alter our booking to 2 nights. The hotel was occupied by 60+ British teenagers, on a regular sporting event, who made us ashamed of our nationality with their rowdiness and eating habits. I had never before seen someone eat a fried egg with their fingers, enough said. The Inter Group must decide if they are running a Hotel, or a Youth Hostel. In fairness the hotel did not charge us for our evening meals and drinks after we complained, such a shame.
manager was absolutely fantasic, he was extremely helpful when we had a problem and did everyhting he could to make sure we were happy. excellent service! a little bit old and shabby around the edges but very clean
excellent room (301) in an excellent position Presentation and quality of HOT food not appealing
Good position to the beach, but in the info. it would have been useful to know that it was quite a distance to the town. Could do with a face lift on the outside although this could be scheduled for this year, as the inside had been reformed. The Spa was only available for short period each day.
only the garden areas the evening buffet was very expensive for what it was. Hotel noisy at night
I stayed at this hotel after the fib festival in Benicassim and the location was ideal... The rooms were quite old fashioned but still nice, comfortable and clean. Bathroom was good. The best thing about this hotel is the big pool area which was perfect.
the staff were excellent as was the room and the breakfast. Great location
Clean. Good breakfast. Great proximity to beaches etc Air conditioning did not work well in one room making it hard to sleep Difficult to park
Great position and the gardens.
Nice room, excellent buffet breakfast, lovely gardens, easy to reach from highway ... even our dogs liked this hotel and our dogs are very fussy! No negatives.
It was simply an overnight stop en rouye for Andalucia No
Was very close to the beach and had good restaurants in the neighbourhood The food was terrible even at Mac Donalds you get better service and better quality
1) Surrounding conditions E.G. green field and trees; 2) nice room; 3) dilicious breakfast and coffee. Internet was not available at the first day I stayed. Note that the map shown in the internet is not the same as real location.
Good comfortable hotel with very helpful staff. Close to the sea and restaurants
The pool ambience once all the British campers (from FIB) were kicked out. On occasion the staff was straight out rude. Would expect more from a **** hotel. Would also expect the "extra mile" during the festival time, with offering a shuttle service to/from the train station. Especially considering Intur has several hotels in the area. Also, a somewhat foul smell of toilet in the room even with the bathroom door closed. Check the cooling circuits?
The Broadband facilities were only limited to the ground floor, I was on the first floor but unable to pick up a connection. I spent much time in the lobby area to enable me work.
Excellent Hotel Facility, looks like villa, very good restaurant, friendly stuff, good small park and swimming pool, located very calmly and in the same time close to the beach, very nice reception hall Room furniture rather old, not so classy in the bathroom, you notice that the hotel is renovated but not everywhere, my washbowl was almost stopped
Great value, quiet room, good location Parking sometimes difficult find a space, no laundry facilities
I loved the location and the friendly staff at the reception. Also the breakfast was good and bar staff was nice. The views from the room were nice and it was a good atmosphere The hotel rooms were not cleaned properly, the floor was really dirty in the room and on th balcony. We had our 1 year old son with us and we couldnt allow him to go on the floor after he shower becasue it was so dusty. Hair from the previous visitors or the cleaner was left on the floor and in the bath, also on the toilet
Fully met our expectations
24 hrs open receptiondesk
Hotel next to the beach. The room was nice and clean. The hotel staff was very friendly and helpful.
I liked the fact the hotel was located very near to the beach front. 1.Before arriving I emailed the hotel with several questions regarding my stay. Even though me email was written in Spanish I did not receive a reply from the hotel. 2.On checking-in and entering my hotel room I found the floor to be very dirty! 3.My room was on the 5th floor and the balcony railings were frighteningly low. I would not recommend families with children to stay on this floor. 4.The day staff at the hotel were not very friendly. We were not greeted warmly on arrival and even when checking-out they did not thank us for staying, nor asked us for our experience of staying with them. And they all spoke English very well. However, the night staff on duty was more accommodating and he took time to talk to us and made us feel more we
The view, the staff was nice, the breakfast great
Wonderful location - next to the beach with a pool and poolside bar. Every comfort.
24 hrs reception,central position
Excellent location; very helful staff, good room.
most pleasant no in room tea/coffee making facilities
the rooms were very contemporary and luxurious and generally superior to what I had expected though efficient, the staff were not always entirely polite
the rooms were a decent size and the bathrooms recently refurbished with excellent facilities the, food was poor - it was very mass-produced - even the orange juice was squash; it is next to the Marina D'or complex which has 3/4 and 5 star accommodation and the local restaurants seem to mirror this though the 3 star was again very poor for food.
very poor customer service and staff did not speak good English.
the room was good no room service...no bar...no coffee and tea facilities in bedroom...no mini bar ..
Unfortunately I did not like anything about this hotel. Large hotel, no character, desk staff gave impression that they had no time to serve clients and got rid of client as quickly as possible. Dining room staff very pleasant. Bathroom shower stall had mold in base. Hotel and breakfast poor quality for price paid.
The one redeeming factor was the only friendly barman, other than that it was a pretty disappointing stay. The staff were pretty unhelpful, the rules changed daily especially if you were British, there were some unruly people around the pool, but felt we were penalised for others bad behaviour! beds were really uncomfortable & unless you got a bed by the pool at 10am there wasn't enough to go round.
Good facilities and attentive to cleanliness. Food has much improved since the year before. If going benicasim music festival then this is a good choice
the housekeepers were fantastic, the room was immaculate and cleaned everyday and fresh towels and bedding everyday also. The receptionists were helpful too and the location is great. I think the pool area was too small for the size of the hotel, we only found a space by the pool once, late afternoon. As the beach is so beautiful and close this is not a huge problem but could affect families.
Hotel staff extremely friendly and helpful. Beds are not the most comfortable.
location of the hotel food and staff ...very helpful no !!
Exellent staff, excellent food!! Less than 5 min walk to beach, seaside restaurants, bars and shops. No English TV Channels. Is beside a busy road.
excellent value for good facilities
A very clean well run hotel, good value for money in a good location Internet service should be free as in many hotels in europe now. For me personally this affects where i stay.
It is a family run concern and i was made to feel welcome and loved as i was on my own.The standard was far above any English 2 star. I shall return.I chose this one because of the guest comments too
Very helpful & friendly staff. Clean rooms. Excellent food. Close to beach. No.
Very friendly, excellent food, helpful features eg bike rental, clean and comfortable, great and convenient location
Excellent food quality and very large choices at all meal times.Nice clean and comfortable rooms.Good clean well maintained hotel close to the beach. Not enough sunbeds around the rather small pool located next to a busy road.
Very clean and friendly noise transfer from room to room
The staff were helpful and wi-fi (when it works) is free throughout the hotel. A great central location and about 10 mins walk to the beach. They don't trust you with the remote controls! €10 deposit for the tv remote, and they won't even rent you the air conditioning remote, so it's 22 degrees or off.
Service was excellant and hotel met all of our needs superbly. Would be very happy to return.
very convenient for town not really
The staff were very friendly and willing to help. The breakfast was filling, air conditioning welcome and facilities clean. We enjoyed catching up with CNN in English and found the pool a secluded and peaceful place to spend a morning. The hotel was very close to the shops, bars and restaurants and a short walk to the beach.
Staff were very helpful. The hotel was convenient for the town and cafes. Swimming pool very nice. We had a very pleasent stay.
Very friendly staff, helpful in recommending local places for dinner. None really; breakfast didn't start until 9am, which was a bit later than we would have liked.
We stayed on route to southern Spain after flying into Girona - having stayed in Benicassim previously we were disappointed with the location of the hotela nd the facilities.
The hotel was excellent, good service, comfortable, central, good parking with very pleasant staff nothing
Not very far from Vallencia breakfast starts too late, during Cevisama (int. fair) it was not possible to have it if one wanted to avoid traffic jam in Vallencia,
It was a clean, quiet, spacious room with a good sized bathroom (full sized bath and hair dryer. Towels changed every day) The bar, dining room could be improved with some additional curtains, paintings and a few comfortabe chairs. The fact the tv in our room only had one channel in English, cbn.
close to benicassim town centre, close to the beach and relatively close to the festival. staff were very friendly however a little slow a checking in a safe and a fridge in the room would be a massive bonus, the walk shower/wet room leaked into the bedroom
Very nice staff, nice room and very quiet. The location was great for walking around the city and going to the beach.
Situation is 5 star Food also excellent
on sea front - good view - good restaurant rooms were very old - no air con - very basic - could hear everything in next room
Excellent friendly staff. The cleanliness in what is a very sandy/dusty setting is top of the range. The WiFi is good. Plumbing starting to show its age.
location,staff attention nothing
Nice scenery if room with sea view ; very decent restaurant attached rooms could need some refurbishment ; parking at times can be a hassle
Fantastic location and the friendliness of the staff
The location was good, able to walk straight on to the beach. The resort is quite small and not over developed. The hotel was well cared for, nice terrace and rooms. The restaurant was not available one evening due to a private function. We had to use the Cafe downstairs with a very limited menu.
everything was just exellent
Very nice location, friendly staff. I was traveling with 2 dogs and hotel suited this very well. Nice room and balcony by the sea.
The staff, food and hotel position are excellent.
breakfast buffet rooms are old
the pool, room, location (near beach and waterpark). Buffet breakfast, close to restaurants.Staff were friendly and put on various activities during the day & night. No english speaking channels on tv.
Buffet meals, near to beach, pool and patio Separation of 'regular' guests and the bus tour groups for meals - don't know why they did this on the second day
When the children left on Sunday The noise was terrible
the location, closness of tennis courts and the beach, nice swimming pool area the beds not comfortable, the floor was not cleaned under the beds for 3 nights, the cocoroach in the lobby at night
I like everything
Excellent location for Benicassim music festival. 15 min walk from festival and 15 min walk from beach. Swimming pool and bar excellent. Wifi was terrible and AC in room was good but broke one night which meant sleeping was impossible. Tried breakfast a couple of times and it was poor. Hot food was cold and bread stale.
Only the location Thae pool coses at 8:00 pm, Hello!! It's summer!!. The family room is a regular room with 4 beds together (barracs), the ac needs an up-grade, to small for the rooms. The room decoration and furniture nedds to be changed. Breakfast buffe, you better go out to town. not a four star hotel, maybe two.
overall easy access to swimming pools and beaches. The hotel could possibly do with more elevators, as you can wait a considerate amount of time when it gets busy.
Location Value for money. Breakfast was poor
A fairly basic hotel, helpful staff, good location for both beach and town. An enjoyable short break.
The hotel is in a very advantageos position being very near the beach, but is showing its age reminding me of the hotels we used to use in the 50's, and gave an over all feeling of being clean but very tired, also no a/c, only ceiling fans the hotel was old and tired ,and showed it
A good quality budget hotel, with nice staff, ideally situated for the town and best beach.
El servicio es familiar y muy atento. Os tenéis que traer vosotros el shampoo y gel de baño.
staff are really helpful No air con
friendly & helpful staff, affordable, close to beach and shops, comfortable cupboards. Fan could of worked better in the room, no counter space in the bedroom to unpack toiletries etc.
Hotel Zapata is right next to Oropesa del Mar's excellent beach, Playa La Concha. It has free internet in the lobby, which is great as it's not that easily accessible elsewhere in the town. It has a nice swimming pool, again great as other nearby hotels don't always have pools, and this makes a nice alternative to the beach. We stayed in the height of summer, and the absence of air conditioning made the room stiflingly hot and humid. The lady at the front desk suggested we prop the door open and leave the balcony windows open, which we weren't willing to do as we had valuables, so we checked out after one night and moved to a nearby hotel with aircon. Otherwise the Hotel Zapata was great, this was our only issue, but it did mean a sleepless night in the summer heat, so it was with regret that we left.
Location in the resort was really good. Secure parking for the Harley's was a bonus. Very spartan rooms. No air conditioning. The beds and decor were very tired and worn. The buffet breakfast was very poor; stale toasted bread, pre-packed croissant and tasteless jam. Not what I would call a buffet!
None No one could speak English it was very difficult to organise anything with the staff.
All the staff were very friendly including a couple of 'real characters'. The air-conditioning wasn't working in our room but to be fair we didn't even mention it to the staff, I'm sure they would of rectifed it.
The restaurant and the pool. The furniture is very old. The perssonel doesn't know english.
when i arrived to my room, it was terrible smell in a bathroom and I asked about any other room. It was very difficult to explain to the member of staff what the problem, because nobody speak english there, but anyway i received other room. Nobody can not speak english.