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The Restaurant, the view over the lake. The staff kindly and professionel. We observed, that the nonsmoking policy was "absence", when someone smoked!!(perhaps just one) in the gourmet restaurant.
The beautiful surroundings, lovely views. Staff very attentive and helpful. When we said we were going to a local concert, they advised best to take a taxi and even arranged for a taxi share with other guests to halve the cost! Nice to be met at the door and welcomed in, regardless of the time of day/night. Breakfast room/restaurant with lovely views and a terrace. Enjoyed a walk round the grounds, love the sculptures. Difficult to find but well worth finding!
Surroundings, view at the lake, nice room, excellent breakfast, perfect no
A stunning location - so much wildlife - beautiful views across the lake, nice clean rooms. Staff were superb - very friendly and helpful and keen to assist. Both restaurants are simply superb. Will definitely be going back. The only minor criticism is the rooms don't have much lighting so it's a bit dark.
excellent, elegant atmosphere, hotel, room, food and the view, really comfort and price worth place to stay the night, rest for body and mind rainy day/ days had caused the room very high humidity?
The atmosphere, great overall staff service, breakfast, dog friendly and of course the lake.
We did get superior service from all the staff of the hotel - and the location for holidaymakers is excellent - the canal just outside the windows with all the ships passing.
The location was excellent. But a room with view over the canal is a "must".
Excellent Hotel in a quiet but interesting location. Very good service and very high standard throughout.
Clean rooms, good breakfast and a reasonably central location. No Bar
Clean efficient hotel with free wi fi, good staff, easy parking and reasonable food.
First class facility, excellent food and service, friendly courteous bi-lingual staff, unique location.
Conveniant place to stay overnight during a business trip to the northern Germany
Quiet and relaxing location in a pleasant town, good breakfast, friendly staff.
Good location - we enjoyed looking at the passing ships in the canal from our table in the restaurant. Comfortable room and bathroom. Good restaurant.
it is a good hotel for 3 stars , not four, and it should have been priced accordingly.
Large rooms and balcony. I think a hotel of this standard should have a proper restaurant with a better selection of menu.
Hotel was comfortable with generous sized rooms and friendly staff, close to local shops, restaurants etc. Relaxing surroundings and easy to find right off autobahn. Was unhappy that spa and health facilities were closed for duration of our stay and this was not advised. Wi-fi would have been an advantage.
Staff is excellent No
We ordered a suite. We got a suite! Huge bedroom, Huge bathroom Huge living and kitchen!!! A suite that lacked everything imaginable for the extra money spent. Nothing in the suite to make you comfortable. Beds were rock hard, no amenities in the bathroom (body shampoo in a tear open bag). Old ragged towels on the hangers. Living area with a love seat from Ikea and one chair. We had a kitchen without even a coffee maker no utensils etc absolutely empty. We ordered dinner in the bar and got frozen pizza (still frozen). Probably purchased from Aldi! !!!
Quiet location and good connection to highway. Poor breakfast
A newly opened hotel (July 2010) which did not seem to be even quite finished when we visited. Modern rooms with design furniture. Beautiful cornfield view at least from our window, partial view to the Nordostsee Kanal. At least a shaving mirror in the bathroom would be nice since the lights seem to be a bit dim. No WiFi in the rooms. The staff lacking some professional touch which might improve as the months pass by.
Local people's friendliness. Finding the place
Hotel is small and family run. Relaxing and ideal for a get away from it all few days. Service was a bit slow for business people, but probably fine for those wanting to relax. Only a shower, no bath. A bit over priced.
i enjoyed a lot the location, staff and all the environment!!!
Modern accomodation quite comfortable Breakfast adequate people friendly. Enterpricing and friendly owner. Accomodation a bit cabin-like and slightly cramped.No garden or outdoor seating arrangements. Evening meal allright but not memorable. Noicy restaurant attached to local bar.
We enjoyed our stay at Karten's. The breakfasts were wonderful, the entire property was immaculatly taken care of. The rooms very clean & comfortable. The staff was accommodating and they are easily accessable on the main road thru town. We will stay there again and would encourage anyone traveling close by the area to spend their nights at this establishment. Thank you for the memories!
Friendly, attentive staff. Good food
Excellent breakfast buffet, comfortable rooms, multilingual staff.
Most information in the hotel is in German even folders in the room. There should be more folders and information in eanglish and other languages.
Nice large room in a nearby building, convenient parking, good food, friendly staff, pet friendly.
Lovely location. Excellent restaurant and breakfast. Very nice room.
Friendly, helpful staff. The comfort in the room. Lovely surrooundings - ideal for walking and biking