In expensive, clean room etc. Did not get a wake up call as requested and did not get a separate taxi booked as expected which meant I was nearly late for mt meeting.
it was close to the airport we have been charged for the shuttle, and nothing was advertise about it normally the shuttle comes free. on top of that the driver was late in the morning
Excellent that it had parking included and a shuttle service in the early hours of the morning. Much less hassle than waiting for a taxi. The room was clean and was more than adequate for our overnight stay. The fact that self-service breakfast was waiting from 4am meant we could have a quick bite to eat before leaving for the airport at 5am. No real bad points. Some hooks and a towel rail in the en-suite bathroom would have been nice as there was no-where to hang a towel or night clothes. No shelves either for toiletries. A hair dryer in the room would have been an advantage, but not essential.
Staff was very kind and helpful. The park in the back looked awful and needed care.
Proximity to Stansted Airport. Nothing. It's basically a comfortable room for a night.
Staff were friendly airport transfer very good Was moved to a different hotel in teh same chain (De Salis) as the first hotel was not 'ready'.. This other hotel was difficult to find
Great, cheap and located near the airport !
early breakfast, transport to airport very prompt Even though on the main road, directions to hotel very limited
Setting of hotel, cleanliness, impressive entrance of hotel, has a smart chic style Shower curtains bit tacky and cheap looking compared to rest of hotel, slightly grubby
Convenient for airport, comfortable and clean.
The hotel is located close to Stansted airport BUT... DO NOT STAY AT THIS HOTEL or DeSalis. I have given fair (good) reviews to most of the hotels where I have stayed in the past. My reviews can be seen in Agoda, Booking, Kayak and I am a Platinum member with Marriott hotels. What did I not like about this hotel? I encountered the rudest and most disrespectful staff I've ever dealt with. As soon as I walked in the guy at the front desk yelled at my girlfriend and I for leaving the car parked (momentarily) in the only area available (we did this to confirm that we had a room before unloading our suitcases) If you're driving, bear in mind that the hotel has two decent parking spots, otherwise you'll end up leaving your car in the back of the building which seems dark and unsafe. The guy then said that he didn't see our reservation and sent us to a DIFFERENT HOTEL without even apologizing for the ordeal. The new hotel was called DeSalis and it was OK at first sight but we were given a nasty and old room in the back of the building. The room smelled like and old and humid warehouse. The bed was uncomfortable and you had to hold the shower with one hand as it wasn't attached to the wall. Further, we were told the restaurant closed at 11pm but we showed up at 10.35pm and they said that the kitchen was closed. Bear in mind that the closest restaurant is 15 minutes away from DeSalis. Outcome? We ate chips and drank cheap wine at 11.30pm in our nasty and uncomfortable room after driving 4 hours from Manchester. Overall, this was the worst experience I've ever had not with one but two hotels. I am sure other people have enjoyed their stays but I hope you guys keep in mind my comments if you want to avoid being THAT couple that doesn't their last night in such a lovely country! I want to leave on a good note so I will once again mention that both hotels are less than 8 minutes away from the aiport.
The staff were very nice. The hotel is very basic which is not a criticism just a fact and this is reflected in the budget price.
Very friendly atmosphere. Perfect breakfast. Very convenient location.
very friendly ,typical english guest house,not hotel. no.
Peter and Paulette were great.
amicable hosts, very accommodating, feel like you're at home. sweet pet cats in the garden. room was very comfortable. lots of different interesting art.
elegant, very confortable, very kind owners, good breakfast, very easy to reach
Close to Stansted and nearby Cambridge, it's perfect for those who are flying to or from London but who prefer to escape London's busy atmosphere. The couple who runs it are nice and although I would have preferred a bigger English breakfast, they did offer more toast and cereals to fill you up. the pack breakfast they made us on our last day was a bit stingy and we would have liked to have the check in a bit earlier than 3pm.
breakfast and hospitality of the personnel, roof-top windows
Beautiful home, warm, friendly welcome. The availabilty of an evening meal on our arrival was a great help. Comfortable beds . Very nice stay.
Nice house, exceptionally welcoming and helpful owners, comfortable bed, good value. Nothing
The hotel's position close to the airport terminal.The comfortable room. One of the eating places ('Paella' or the like) was advertised in the room and in the lifts, but was closed "for the season".
the location as it serves the airport very well. The rooms are comfortable and the staff very helpful. The cost of drinks and meals. I with many others leave the hotel and eat and socialise in the airport. If the food and drink bill was less then people would be more likely to stay and eat on the premises. I even know people who avoid the hotel because of the cost
Friendly staff, clean room, just next to terminal building (2 min walk), quick check-in and check-out.
Spacious room and comfortable bed. Walking distance from the airport.
easy for airport long black head hair in bath
I had only one night at the Radisson Blu but it was great. Dinner at the Italian restaurant was memorable - unusual, creative dishes. My room was, for me, very spacious and luxurious. The breakfast buffet was outstanding and had a wonderful assortment including fresh fruit salad, which is a rarity indeed. I had time to use the heated swimming pool.and enjoyed it very much. Then a quick but tasty lunch in the bar before departure. All the staff were excellent - friendly and helpful. I especially appreciated a late check out as well as a concierge facility that allowed me to leave a large suitcase both at no additional charge. I didn't mind paying for the excellent facilities and service. Well worth it.
The location, a short walk from the airport terminal. Very convenient. The room, the quiet. The staff was very helpful. The swimming pool closing at 07.30 PM. also, the hotel was a bit pricey.
Easy access to the airport... Price.
Reasonably sized room. Comfortable bed. Clean with one noteable exception. Airport accessible via covered walkway - 2 or 3 minutes at most. Broken glass on bathroom floor. Food and drinks a little pricey. Compulsory service charge for waiter service in main bar area.
Easy access to terminal
The hotel is new and very clean and has all the necessary facilities for a pleasant stay. There was no family room and so I had to take two rooms with a connecting door for a family of four.
Proximity to airport was very useful and check out as well as car collection service were both good The carpet in room and corridor were not as clean as they could have been. Check-in was very slow!
the pick up service from the airport was exellent and v nice owners the hotel was in a pleasant leafy area and the room was comfortable with tv and very hot water and kettle etc. the downside was the terrible aircraft noise & no double glazing - planes every hour all night long and every 15 minutes from 6 am& a very hard bed indeed - rock hard.A strange breakfast affair with all manner of sweet goods still in packets and wrappers in a breakfast room with self service and kettle and crockery
Nice Indian food. New-painted. Close to airport. Big room and bathroom. Not long waiting for pick-up in the airport. The waiter seemed impatient when we asked for some advice for food and drink - and we got the wrong menucard - we could not choose from all menues. Nothing to read. Not many TV-stations. No possibility for pastime/shopping. Transfer to airport not free (and when I phoned from the airport, the lady was impatient because it was difficult to understand her in the telephone). Early breakfast very boring - only one sort of marmelade and toast. Too much noice from the area outside the door when people pass.
Rooms were large and clean and the staff was great. On site restaruant served a variety of good food.
Location,easy accsess to rooms,transport to stanstead airport mould in the kettle,driver not coming to work to pick us from the airport,had to take taxi,beds uncomfortable,tv channels poor,tv too small
the driving to the airport was very nice offer.even if the plains were neare,one could not hear them so much.
Carpet in room slightly dirty however the carpet was White so a few marks to be expected
We stayed as a party of 10 in 4 rooms, cochroaches were found in 2 of the rooms and the hotel smelt and the rooms were dirty. I would not recommend this hotel
quiet location, comfortable room, friendly helpful staff the room was not clean. Rubbish from former inhabitant, stains, dust. (room 23)
standard of rooms, food, car parking and airport transfer. no.
my room was really big and comfortable the shuttle price is GBP 3,50 so each time you want to leave the hotel you have to use the shuttle as it is a bit far from the airport and any town,in 2 days i spent GBP 14,00 on the shuttle.a bit too expensive
The staff were freindly and polite.
I've never been served such a large Full English Breakfast in my life and it tasted great. Rooms need a little tlc and can be a little noisy.
I thought the staff was really excellent and tried to do everything they could to make my stay comfterable
Very kind staffs Some parts of the room were not cleaned properly. Shower wasn't working properly. Breakfast served so slowly, and even the food was so poor.
I really liked the very friendly welcome and customer service. It was a cut above what would normally be expected.
I was staying at the Hunters Meet for a friends wedding as the reception was held at the hotel. The staff were very friendly and the food was great. We had a small problem with our room on check in but it was sorted out right away with no bother and the room was well presented and clean. I would recommend this hotel to family and friends.
The Hunters Meet Hotel offered friendly and welcoming staff with good facilities. The four poster room we had was large and well equipped, and the pool area was relaxing.
Fantastic Hotel! Brilliant Food, Superb Friendly Staff, Everything was perfect from the moment I arrived, with a warm welcome, My room was Excellent, And right next to a Beautiful Lesiure centre. This is deffinatley My first choice! Great Value for money! Having To Leave :(
A Friend of mine recomended this hotel to me, And It was everything I wanted! Really friendly & Helpful, With a superb Gym & swimming Pool. And They even managed to fit me in for a sports massage after hours. This Is my Number 1 choice for the area! Fantastic Hotel!
The food was excellent, the staff were very helpul and friendly and the room was very confortable. Loved the pool and gym and overall a very enjoyable stay and will definately be back at some point. Nothing
The friendly staff and the location.
The room was perfect for my overnight stay and early morning flight. The foodcourt next door was very very handy. The bus service was fab and the bus driver was lovely.
Everything from start to finish was excellent No bad points room was great clean and beyond our expectations thanks very much for the great service you provided us
Good speedy check in, room small but clean and tidy, plenty of tv channels, a good tea and coffee tray provided, close to the airport its quite noisy with lorries etcI am not a fan of eating at the services!
Excellent value for money. Very very quiet. Friendly staff.
The proximity to Stansted Airport - perfect for my frequent trips between Europe and the UK
Cleanliness and comfort, Staff attitude. None to speak of
the bed was lumpy with springs coming through and uncomfertable
close to the Airport (10min), free parking, cheap, clean & quiet but basic room, fast food & shops next to the hotel.
Cleanliness of the room
Cleanliness, renovated rooms Far from public transport
The very relaxed atmosphere and the good service Bar prices are over priced even by central London standards where I live
Comfortable room and dinner was good There is no lift to the 2nd floor (or certainly not that I was told about or directed to); the stair carpet between floors 1 and 2 is v worn; it was rather warm/stuffy in corridors; there is no quick route to car park, guests must walk out of the front and round the Hall to the back for the car park.
We liked the history of the hotel and the extreme confort of the hotel, it was a wonderful break feeling like we were in our own bubble for the weekend. We thought the wedding exhibition on in the morning made things a little hectic and the wedding guests in the restuarant also detracted from our relaxed morning.
Very nice hotel for some one stay overnight in Stansted Airport area and want to have a sniff of the English Landlord era.A walk through the hotel and garden is already relaxing before having a drink in the comfortable bar. Helpfull staff . Taxi from Stansted 21 gbp
Grounds and building are beautiful, very peaceful. The perfect weekend retreat. Some of the furnishings looked a little worn
The staff is very friendly, the food and accomodation is excellent and the surroundings are beautiful.
Very professional, courteous staff, nothing was too much trouble. The food was excellent. The room was clean and comfortable, room service was very good. Wonderful location. There was no lift to our room - but on a positive note the staff were happy to carry our bags up and down the stairs.
Good location for Stansted and still quiet at night.
The bed in the room was of a very high class. It enabled us to sleep soundly for a refreshing start to the following day. Downs Hall is a period hotel with some astounding features. Visitors still require modern bathroom/shower facilities in their rooms. Downs Hall was lacking in this department.
Too far away from anything
Near the Airport Had to pay for the shuttle bus to and from the airport, should be free service. Rooms not as nice as other Hilton hotels.
Checked in 2a.m. left 6a.m Very disappointed to get a room with two twin beds. To late in the night to argue. Price for the room was very hig versus accomidation.
Very friendly staff. Comfortable and clean room. Good price. Convenient for Stansted Airport.
very comfortable bed
The courteous, efficient, competent staff-- "service- oriented," how refreshing!! Very professional staff. Not a thing! Look forward to my next visit. Best place to stay for London Stansted!
We only stayed for one night. Left early in the morning! The bed was ok!
The staff was amazing! Very accomidating to our every need!
Good bed and linnen was probably the best feature of the hotel. The hotel is in need of deep renovation. Especially the bathroom was in a bad condition and only 2 star.
The gym, the bar
no Sky Sports in room, infrequent transfers
Rooms - too small Breakfast - too expensive for the quality
the larghe bathroom!!
Only there for very short time - accessability to the airport good.
Very comfortable, easy to arrange transport to/from airport Front desk staff not very friendly, restaurants on site limited to fast food like KFC.
Good location - buses from the airport stop there, my room was upgraded to executive, very comfortable. Noise from nearby motorway, but would be expected, no information whether there is an airport shuttle or not, so had to take taxi from the late flight
location near to airport and easy parking.Room is to Days Inn usual high standard and also had free wifi which is excellent. I was a little confused with directions. There are 2 Days Inn's at the service station
Very Friendly Staff
Good location if you have to fly out of Stansted the following morning, girl on front desk very helpful and pleasent. No eating facilites, ate in the Ramada next door which was very poor, very much a one night necessity stay hotel.
Friendly staff, convenient Very noisy, terrible bed
It was easy to locate
Very close to Stansted airport. The corridor outside our room had a smell of mould.
Functional and perfect location for airport. No issues
Very comfortable, very clean, breakfast was excellent cooked to order.Service excellent.
Nice deep bath - comfotable bed
Cleanliness and atmosphere of pub Water pressure & Showers ineffective. Tired decor
Very comfortable bed,& quiet room, with excellent cooked breakfast included in the price. Early breakfast times, 7-8.30am on weekdays.
Friendly helpful staff, clean bright spacious room, modern annex to a what is obviously a traditional old country pub. Much better than portrayed on the website. I found the website misleading whether breakfast was included as it said it was then stated that you had to pay. The fact was it was included. No
Only real negative was the bed quilt - very stained and off putting..
very friendly staff and exelent food. everything was perfect. will be staying again very soon
Price was reasonable and beer good Dinner choice was poor and expensive for what you good. The quality of our meals was very poor
value for money
A little expensive for the size and type of room.
Comfortable bed, pleasant staff, breakfast available from 3.30 am, close to Stansted Airport, free wi-fi available. Taxi driver from Stansted Airport knew where to find it easily although I read in reviews on the website that it was hard to find. Shower and basin were blocked up but we were able to have a shower in another room. We arrived about 9 pm and rang the front door bell but no- one came. We rang it another two times and then someone came and said the door is unlocked you are supposed to just walk in. But there should be a sign to say that. Room was quite small and bathroom really tiny.
Very pretty guest house near the airport. (with the car 10 minutes), Very clean. Nice receptionist, very kind and helpful. The breakfast room is ready in the morning so you can help yourself with what you wish to eat. Room and bathroom big size. I'll go again. Paola
Nothing Poor state of repair, Buffet B/Fast was crawling with Bugs !!
staff and room were excellent - very friendly and clean place. i was unable to sleep due to noises from other guests, using their bathrooms and my room was close to front door, which slammed all night. I guess if people don't have to catch an early flight and can stay out late, its a great place to stay.
very helpful manager, lovely breakfast, great value for money
Hotel's internet wasnt working so they went to the extent of lending me their usb internet stick which was greatly appreciated
Very close to airport,
Staff went out of their way to help us. Bit of a walk (in the cold) to eatery, but then again, an experience in itself.
Clean, near to stansted airport, flexitime of breakfast and check-in No phone into the rooms
The people where very nice and helpfull
good location close to airport, nice room, good transfer service to airport
Excellent. The staffs are very friendly and always ready to pick you up from and to the airport which is very close to the Guest House. They also speak very clear and not to fast, easy to understand if you are not English. Very clean, very beautiful and very comfortable.
No WiFi connection.
Everything was provided - hairdryer, iron etc. Location was peaceful. We arrived late in the evening and it was difficult to see the hotel sign from the road in the dark (we drove past it twice).Could have done with the sign illuminated. Neighbours friendly and directed us.
We used The Willows for overnight accommodation before a flight from Stansted. Despite the proximity to the airport it was very peaceful. The surroundings were beautifully kept with attractive floral displays enhancing the thatched cottage. Transport to and from the airport plus storage of our car were efficient.
People are very friendly and nice, the room is warmly decorated and very neat and tidy. The bathroom is nice too, it has a good shower. they only make transfers from the guest house to the stansted airport, but not the other way round, so it costs about 7 pounds to get from stansted airport to there.
A little sanctuary close to the airport. Attention to detail...
Very near to Stansted Airport. No aircraft noise and quiet location. Continental breakfast more than adequate. Unfortunately there was a water main burst in close proximatey to The Willows which had the obvious outcome - no water!! (Not the fault of the owners!)
good service, clean room, easy transport to the airport
The attention to detail was impeccable. A lot of thought had gone into providing the "little things" that make a big difference.
very comfortable, owners friendly and helpful. Family of 5 able to fit in one room which is very rare. Excellent idea for self service buffet breakfast especially when you have early flight. No except hard to find in the dark.
Cleanliness and location Cold water supply seemed to be supplied by outdoor tank, the temprature being subject to whatever the weather at the time, as it was 30c the nice cool shower I was looking forward to after a very hot day was a little disapointing.
Very comfortable, wonderful landlady, will certainly use again.
Friendly welcome and the rich serve-your-self breakfast
The staff were very welcoming. very clean and beautiful scenery. Felt very relaxed.
It was convenient and the people helped to promptly get me to the airport. Paola and her husband were very kind. P.S.-They have a lovely Labrador dog named Blaze!!
good location, nice rooms, nice place and very friendly hostess
Nice rooms in a very quiet location (except from the planes from Stansted airport, but we knew about that). Would be great for hiking, but we just stayed for one night. Very nice pub in 10 min walk. Perhaps a bit long from the nearest city if you stay longer.
The owners were teriffic. Will stay there again.
We were made to feel welcome from the start, the cleanliness, the facilities , the location and the helpfullness of the owners contributed to a very enjoyable break. We were recommended to try the local pub for our evening meal, this is a must if you stay here, you will not be disappointed, the meals are huge. We would not hesitate to book again when we are next in the area.
It was too far away from the central part of town for lack of transportation.
Very convenient for Stanstead Airport yet quiet. Particularly liked the availability of breakfast at any hour of the morning. Didn't understand King Twin. Would have preferred normal queen size bed, but not very important.
Very clean. Felt cozy. Landlady very nice and chatty, very helpful too. Great breakfast! B&B offers a free shuttle service, only TO the airport though. Mattress with springs (and you can feel them) and distance from the Airport (18£ ish by taxi).
Very nice people and very friendly atmosphera. I will always stay there whenever I'm in the neighbourhood. Thanks
Having arrived at Latchmead after a 14-hour flight from Kuala Lumpur, I found it just perfect in terms of both thoughtful reception and the chic room I was given. Situated very close to the airport, Latchmead definitely makes you feed at home, as all your needs are more than taken care of but really, anticipated and attended to at the highest level. Hope you enjoy your experience there as much as I did!
Quick and friendly pick up from and to the airport, friendly staff, great family room and clean None
Close to Stansted Airport. They picked us up for free at Elsenham train station and took us to Stansted Airport early next morning. The room was big and clean. The kitchen is free to guests' use and there is some complimentary breakfast food in the refrigerator. The double bad was a bit small, but it's ok with british standards...
service of the staff and cleanliness of the hotel
Hostesses very friendly
free pick up from railway station or Stansted airport, and return to same.Staff are very helpful and friendly. Ideal for those with early or late flights from Stansted airport pub and Indian take away not serving food on sunday evening
good location, near to airpot too small rooms
it is quiet clean B & B. Breakfast is home style, open the fridge, serve yourself and put back in fridge. They advertise transfer from the airport. while booking I requested transfer. Nobody waited for me and finally I had to take a cab with the price of shuttle to London which I tried to save..
Only there one night so not much time to be able to comment, the transfer to and from the airport was great, and the distance to the pub was excellant. No complaints about breakfast.
Very close to airport 5 mins by car.The owners pick you up and drop you off.10\10 Nothing wrong about this place.Just like begin at home. Nothing
Excellent place, helpful staff, very tidy and clean. None
convenient parking no
Staff great - room basic but very good. Wi-fi, bottles of water and coffee all complimentary. Nothing seemed too much trouble for them. Would stay again.
Very welcoming staff good value for money next to a pub comfortable beds. Very handy to stay coming back from Stanstead on a late flight The puzzling one way road system to find the hotel
how close it was to h2os nightclub!! was a little bit of road noise in the morning
i am transiting at stansted airport. so looking for something reasonable and clean close to many local restaurants and train station ( one station to stansted airport) the host lady was very friendly. took the trouble to explain to me in detail where the transport are and how things works. good bathroom and clean too close to the road. and if you open the windows someone can climb in
The room was warm which in view of the cold weather was very welcome. The staff were helpful. The only problem we had (although we did not seek assistance) was we could not get the TV to work.
It was near town centre room was on main road
All you need for an overnight stay Door lock did not work
Staff was great. Associated pub is very charming.
The lady drove us to the train station and was very friendly and helpful, food was great, room was nice enough Bathroom needs a renovation (but there was a worker there working on another room while we were there so I think they're on it). Location is not ideal unless you have a car - Taxi cost 17gbp.
The easy access to the airport and the inclusive free shuttle service, which was tailored by the hotel manager to meet the needs of all guests the evening before departure. As a US resident I am used to having toiletry items (soap, shampoo, conditioner) etc. supplied by the hotel. They were not supplied at this location. However, this minor inconvenience did not detract from the overall enjoyment of our stay.
We had a very enjoyable experience at Bonnington's. The owners were warm and accomodating and the room was charming, comfortable, and unique. Beautiful area away from the hustle and bustle of the nearby airport.
The owner was very pleasant and courteous and went out of her way to help us feel at home. Also the airport runs were on time and not expensive.
My room was adorable, although it had two beds (a double and a day bed). They taped a note on the door giving me instructions about my room and breakfast the next day because I wasn't going to be getting in until late. I thought this was great! In the morning, I attempted to check out, but no one was there. I was stranded with no way of calling a taxi, and was a twenty minute drive from the airport. I ended up having to flag down a random passerby and ask them to call a cab for me.
Fantastic, warm welcome!
Separate accomodation to main house with own front door! Very cosy cottagey fee and friendly accomodating owner The quietness in the breakfast room and lack of non wheat based breakfast options.
Adequate room, warm, cosy & very clean - plenty of hot water! Breakfast was ample. Location to airport was good. Onsite parking. Airport drop-off/pick-up. Local access was closed. A nighmare to all. Beyond owners' control. They were great and even drove ahead to direct me back to main road upon departure. A* for that!
I am a frequent traveller and thought that this was the best B&B that I have stayed in around Stansted airport. Breakfast was even available at 04:30 and although only continental there was a very good selection. The B&B is very convenient for the airport and there is a pub directly opposite. My room was excellent it had a full ensuite bathroom with a power shower. I will certainly recommend to my business colleagues.
Really nice service (incl pick-up from airport); high quality and comfortable room; good breakfast; nice location (beautiful nature around). Very good place for a short stay.