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Helpful and efficient staff, cleanliness of room, excellent breakfast with wide selection. Restaurant only offered very limited choice on Sundays, however I am unused to travelling in Germany and this may be the normal occurence.
Pleasant and good service No
It's a good place with reasonable price, the worker there is friendly, but not every one there can speak English. Anyway, if you would like to escape from the city, it's a good choice to be there.
I was there for the fifth time - everything just perfect, as usual.
It was very good for the money paid.Very friendly and helpful staff. Nice rooms.
It was a perfect match with price, features and location. I looked for a hotel to be the base for day trips to Hamburg and its outskirts.
As always, comfort, cleaness, atmosphere, and the last but not the least - price.
Everything was perfect, as always. Although it was + 33 C outside, in my room it was quite cool and comfortable.
As usually, the best friendly personnel, clean and comfortable rooms, best pricing, unlimited hotel parking, warm and cosy atmosphere.
I stayed in this hotel more than 5 times, and as earlier, this time everything was perfect - atmosphere, friendliness of the personnel, universal charging devices for the guests,countryside air, and beautiful price/quality relation.
Food was excellent Check out time of 10:00 is too early
The setting of this hotel, beside the lake is very pleasent , and the carp fishing must be wonderful, if you like carp fishing! All the floors have plastic "wood" covering which is noisy and makes the place feel like a hospital.Restaurant nicely decorated but the food was very dissappointing. We wouldn't go back.
Good breakfast and the normal rooms (that we got one) was OK. I ordered two rooms, however, at check-in we found out that due to their mistake they had only one room. Finally they found me a very very very small room with small and poor facilities and very small and poor bathroom. Need to mention that the hotel staff tried to solve this situation and I paid for this room 50% of the price of a normal room.
Very quiet peaceful place beside the lake. Not very varied breakfast, sometimes the hot items were in fact cold
The room was very comfortable and clean. Everyone was pleasant and helpful. A simple question. Why do you put the non-smoking rooms at the end of the hall as far from the stairs as possible. If a smoker falls asleep with a cigarette, he has a better chance of getting out than the non-smoker at the end of the hall. Silly, but you are not the only hotel that has done that. Maybe there is a reason.
Friendly staff Anounced is in your recommendation " internet via modem is available in the rooms and free of charge" this is not the case, you must log inn to the hot spot and pay € 8,00 for 1 hour internet, this info is not correct and I don't go back to this hotel next time.
Very comfortable, clean room, good breakfast, good food in restaurant Could be a bit tough to find without a GPS.
poor breakfast, no parking and expensive internet
We booked a suite, very priceworthy and much bigger than their regular rooms. Breakfast was okay, again considering it's low pricing very worthwhile and great to enjoy at their patio overlooking the roses and water. We had to shorten our stay to one night which turned out to be good in this case, as there is no airconditioning.. Usually no problem at all, but we were unlucky to be there while it was 34 degrees which made it hard to stay.
friendly service .Very helpful,the breakfast was good .A very good ideais the brunch till 1400h. This is not a real complaint,but because of the heat the room was even in the night very hot.The staf help us with a fan but not enough .Mobilairco would be an option.
Nice people, good food. Room was modern and clean. Nice location. Noise in early morning from nearby distribution depot was a bit annoying.
Quality service, good food A bit noisy from corridors
Cleanliness, friendliness of the staff to allow for change in stay length. There was no elevator to second floor and there were few restaurants close by open late.
The hotel is very clean. The stuff very polite and professional. The hotel is about 30 min with train from Hamburg Central Train Station (Hbf) and the ticket cost 4.40 euro. The only available internet is through T-Mobile wireless hotspot. A little bit expensive in my opinion.
The breakfast in the (small but nice) garden. Friendly staff. No toilet in the room. Location a bit away from the city center. Price/quality not achieved.
It was a clean, neat, and comfortable two star hotel (which is O.K.). however, it had an almost 4 star price, so did not represent value for money. Also, the dog barked and growled at customers. Not a great way of impressing guests!
It was a quiet place with parking and the heating was good. Also the breakfast was good.
Restaurant food was very good. Internet is good. Breakfast is rather poor. In general lines is rather expensive for the quality.
Der var en rolig og afslappet atmosfære på hotellet. Personalet var venlige og ikke anmasende. Alt i alt et udmærket ophold. nej
Very friendly staff. Well priced varied restaurant menu. Good buffet breakfast. No tea making facilities in the room
The Family staff were great.Helped in all my disabilities.Great place. no
Room was available at short notice, and it was fairly quiet. Room smelt of smoke even though we specifically requested non-smoker. Breakfast was just ok.
the girl at the front desk spoke very good english. All the staff was very service minded, and they even allowed me to bring my bicycle to my room, and once they discovered that it was too big, they offered me a garage, but I was too tired to unlock it and move it again. I was looking for Kohlmarkt 37-39, but it is also known as 38? The street seems to have both even and uneven numbers in both sides of the street, was confusing.