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located near train station hotel is located in a neighbourhood where too many drunks hangout during night. hotel management would if possible take necessary action to least avoid having drunks / junkies in vicinity of hotel (500 sq.m around hotel). Hotel room interior is good but not well maintained, the room we stayed had a missing lamp shade, water was leaking from shower outlet. The swipe cards we received for room didn't work on first attempt, corridors do not have intercom, hence I had to leave luggage at door of room & go all the way to reception to have the swipe cards fixed.
reception very good. big room. clean and good location
rooms are clean , fresh and large in size the unavialablity of airconditioning..and it was little hot..hotel staff did supply us with fans ..that was nice from thier side
room size & facilities Breakfast buffet excellent only 1 small pillow provided on beds swimming pool not very warm
location is great Hotel Staff + service are not good
good price, good place to visit the city between business trip price for WLan too expensive. Nowadays, it should be free in such hotels category
I like to stay at this hotel when I come to visit friends. It is convenient for transport links and is only a short walk to the city centre. It is comfortable and the staff have always been helpful and pleasant.
Convient to town center and transportation The bed pillow was poor.
good breakfast buffet, very nice staff, very helpful with answering of questions, location is great to get to a lot of areas in town.
location is excellent ovar all is good hotell
It was clean and comfortable, ok for one night stay. Hard to find and had almost no English service, or choice of English tv programming. Not much to do in that area.
The staff was extremly helpful and polite at all times. The rooms are very big and nicely decorated. It is a very peaceful hotel and the beds were very comfy :). Breakfast buffet is excellent. The room was clean and the staff was ever so helpful nothing was too much to ask. The location is great too, we didn't spend too much time in the hotel during the day but everything was so quiet. We had a brilliant time and would definitely recommend it to all our friends.
Location is good, facilities are clean and modern, restaurant and the food served there is good. When we arrived back to hotel in the evening, the parking lot outside was full. Maybe a little bit too small.
big room.breakfast. no safety-deposit box. no elevator .wireless internet was very expensive.
Good hotel, quiet, nice surrounding, only 15 min from highway
Although you need to get precise directions as it is quite hard to find, when you get there it has a pleasant restaurant and a very rural setting overlooking a corn field. We stayed in a "Comfort Double room" we thought that it was worthwhile to pay a few extra Euros, so we can't comment on the lower grade rooms, but ours was good. The usual difficulty with hard beds, but that is expected in central and eastern Europe. No aircon., too, so it could be a problem in high summer. The usual difficulty with hard beds, but that is expected in central and eastern Europe. No aircon., too, so it could be a problem in high summer.
First class at reasonable rate. Dining room excellent, food great, service the best in our 6 week trip. Breakfast more than generous.
it was quiet and very nice to leave the balcony window open at night to sleep in the country side not enought local directions. Thank God for my GPS system
Very helpful and courteous staff. Extremely generous size of room, with the added bonus of a large balcony. Although we were on a leisure trip this hotel's facilities were very good for corporate hospitality/seminars etc.
the rooms are enormous; the restaurant is quite good; excellent breakfast; nice garden; plenty of parking space mosquitoes
Very nice room. Reception understaffed.
We stayed here because we were going to Europa Park and we booked late and this was the best deal at the last minute. This hotel is 30 minutes away from the park if there is no traffic on the autobahn, but we did enjoy it and breakfast was good. Plus it was very nice. They only speak a little English, but are very friendly and clean.
It is much better inside than it looks from the outside. The rooms were spacious and, despite the proximity to the railway line, the soundproofing worked well. The staff were very helpful and accommodating, especially for us who speak English and a bit of German. External appearance during the late afternoon in Autumn wasn't very attractive.
We liked the art and paintings of the hotel.
Great location in centre of town, just down street from the Munster. Car parking beneath (extra). Expensive i'net. Room a bit cramped for 3 adults in a triple.
Great desk staff were very helpful. Didn't have tea and coffee facilities.
Hotel's location was convenient. It was within walking distance to all the shops. Parking was ample. And the breakfast buffet was excellent.
Very good location. Although has no private parking, has a direct lift to the Hotel and also special price. Variable breakfast also for a vegan.
Every Thing........WOW This is the perfect hotel Nothing
Helpful hotel staffs. Whenever I asked some questions to him, he always tried to answer and response. When I asked a recommendable restraunt for dinner, he suggested me 3 restraunts and one of them I chose was excellent!
modern and clean
centrale ligging, goede parkeer mogelijkheid internet 9 euro per dag
The hotel is very pleasant and clean
Staff was really nice. My request had been taken into account (quiet room). Room confortable Breakfast was really expensive (15 euros); I am not sure but I think TV was not free also.
Staff was very friendly and helpful. Breakfast was very rich and good. The room was a bit old. The holtel is facing a building site.
Fresh rooms and good service. Nice people at reception. Hotel is four star but lacks air-conditioning, hairschampoo, hair conditioner and movie channel on TV.
Rooms were very spacious, good breakfast and friendly staff
kind staff; rooms are very comfortable, the hotel is quiet and very nice. the bus stop for the city center is just in fron of the hotel
Room was clean. No shampoo and soap with small area for keeping things in the bathroom, the nearness of the car-repair workshop, difficult shutting the blinds (behind the TV, so you have to move the chair every time)
How friendly and helpful the staff were. The location does not allow much walking into Freiburg itself. The town centre is about 3Km away and without knowing the town I would not wan tto drive in.
The room was clean with all the required anmeties. Staff were helpfull and professional. You have to pay 8 Euros for parking, even though it is in the hotel Carpark
Room was a good size. It's a long way from the station - good 25 minute walk.
Friendly staff - very cooperative No pool or hot tub.
it was near of center and some of parks and man places. the ac was not
Everything No airconditioner
Wonderful hotel, we had a lovely meal and a nice breakfast. The thermal baths were great (although they are undergoing renovation at the moment). We especially liked the special touches for children (small gown and slipper, teddy bear on the bed). The room was a little bit small. And the children's menu was in German.
Just 8 kms from Freiburg,the hotel is ideally situated for exploring and enjoying the countryside and the local city.It has a "get away from it all" feel, with comfortable, well equipped rooms, bar, restaurant and spa/pool facilities. Staff were very helpful with directions. Parking plentiful and at no additional cost.After a good night out in Freiburg,coffee and brandy back at the hotel, listening outside to foxes and night birds calling, it was very relaxing and enjoyable. Breakfast was at extra cost at 15 Euros per person. No handy alternative, other than to drive into Freiburg. Shame it wasnt included in the deal.
This was our 3rd visit to Dorint Freiburg and always a pleasure to go back, as this is very central to Black Forest, Switzerland and Alsace wine region as well. Breakfast is always fresh and well prepared but menu has not changed during the last 3 years!
Almost all, The first day dinner, we had to wait more than an hour to eat.
Nice hotel with good facilities, including swimming area, sauna, etc. Small room at top floor, did not completely meet expectations. No airconditioning.
Swimming pools Slow service small portions in lagre plates in the restaurant
I like the stuff the servises the facilities for rest the nature around The information was only in german we wanted to have information in englich
Very comfortable,good service, sky sports in the room, the spa next door was excellent tea and coffee facilities in the room would have been nice
The staff were really excellent and friendly, took time from their work to talk and answer questions and gave the feeling that they were doing it because they wanted to, not that it was part of their duties. The location, whilst close to Freiburg, was quiet, but near to local transport and other facilities. The fabric of the hotel was in good condition and was spotlessly clean. If you like good quality, a choice of restaurants, friendly staff, this hotel is to be recommended. We were unable to fully appreciate the balcony, due to the poor weather!!!
Very helpful and polite personnel. Room, restaurant and breakfast very good. Impure pool. Big apartment house beside of the pool. Reservation of parking place is needed.
Friendly staff, great breakfast, nice rooms! WiFi Internet access didn't work for me ... nobody seemed to know why.
Very clean hotel, with nice bright decor. As a stop over, or base from which to explore the region, good. Convenient, free parking under the hotel. Free WiFi. Too far from the city center to walk. A tram runs every 15 minutes, but the stop is still a 500 m walk from the hotel (on a safe, suburban street). All told 20-30 minutes to get into town or back.
Wellness, car parking, bathroom, breakfast.
This hotel is fabulous!! It surpassed our expectations! We actually stayed an additional 2 days. The rooms are lovely, clean and very comfortable. The restaurants -there are 2 - are very, very good. This hotel is located in Lehen, which is a residential area on the out skirts of Frieburg. There is trolley service into the city a few blocks away from the hotel. Driving into the city is easy too. I highly recommend this hotel. Hope you enjoy it as much as we did!
staff did everything for making my stay as good as possible. The food was exquisite
clean nice room. nice area.
The hotel was great and the staff were excellent they were very helpful and the food was great specially the breakfast. At the hotel you feel like home and it's warm to stay there.
The hotel is only 3 years old and all facilities are new and everything functions as expected. Underground secure parking was excellent as well. The attached restaurants were of a high standard with extensive wine list. The wireless internet connection was week in my room, management need to install another access point for stronger signal.
Convenient location, good room rate, v friendly and helpful staff, excellent breakfast.
rooms so tiny also the bathroom
Central place,Room was good.
Hotel staff very friendly, rooms are nice, breakfast is good
It was reasonable price and quite central just walking distance to munster area.comforatble nice hotel none
Breakfast staff were attentive and reception staff helpful The rooms are a little smaller than we would have liked. Some noise transmission in the night from neighbouring room
The hotel staff is very friendly and helpful. Location is excellent and room is large Room design is old-fashioned, there is no A/C and being on the 1st floor with open window all night long does not feel safe.
It was cosy and comfortable
Very central, located just off the main Kaiser Joseph Strasse, literally 2 mins from the main thoroughfare. Walking distance 10 mins from Hauptbahnhof. Rooms were excellent, especially for the price, and staff were friendly to people who hit the town running and didn't get in until 5am. Nothing
All the staff were pleasant and helpful at all times. The breakfast room was well presented and there was a good choice of buffet. Bedroom was comfortable and the decor well considered. We like this being an independent hotel; it is free of international corporate identity. Whilst the location is both central and relatively quiet, the immediate street setting is not particularly attractive in a very attractive town.The room could be a bit stuffy, even though the window was openable. The room was a little small, if our stay was to be longer than a couple of days.
Housekeeping was fabulous. She was very warm and did a thorough job. I stayed at a five star hotel in Munich and the housekeeping in that luxury hotel could not hold a candle next to hotel am rathus'. Location was also perfet. Bed was very comfortable. I found the lack of curtains a bit of a put off. The shower stall was in the bedroom and the window faces other rooms (yes... I could see the occupants in the room). The room curtains were the sheer type that are completely see through if you turn on the lights in the room. So showering at night was quite the experience
Room was very comfortable and staff very friendly. Also, had free coffee and tea in reception area
Hotel is right down town... great location! Very hard to find.
Very centrally located, reduced parking rates, DVDs available at reception free of charge Breakfast selection was not very big (but sufficient).
The staff were extremely helpful and friendly. Breakfast was good. They have DVD players in the rooms with a great selection of movies at no charge. A great idea as it was a Sunday, cold and raining when we were there. Everything is closed on Sundays. They also offer free internet, which every hotel should have. We give this hotel a 10 out of 10. The only down side is that it is fairly hard to find as it is in the pedestrian section of town but very handy to everything and totally worth while.
Excellent location (although surprising how noisy a pedestrian street can be at night), comfortable bed, good breakfast, very helpful staff.
This hotel is in a lovely part of town - very central. Rooms were extremely well kept and clean and a good size. Breakfast was enjoyable and quite substatial. We had no view from our room. We looked onto a tiny court yard and straight into someones office window.
It's proximity to attractions in the city and to the station
friendly staff, wonderful food, very clean hotel, perfect location bed too hard, could use more pillows in room, extra blankets in the room, many other hotels have extras in the cabinets.
Very comfortable spot, centrally located in Freiburg, excellent breakfast, pleasant staff, enjoyed use of computer in lobby, music and movie availability, tea and coffee and treats throughout the day. nothing!!
Location, close to the station, and the underground parking facility.
Very good location, near the city center and the railway station. The upper level rooms are calm and have a nice view. You get a free bus/tram ticket during the period of your stay, which can be very handy. I would mainly recommend this hotel for business trips and not for touristic stays. The parking and the breakfast are not free of charge, the room rates seemed quite high (a late reservation was made). The hotel building and the rooms might need some refreshment. The business double room is quite small, but otherwise satisfactory.
Room was new and comfortable. Price was too high and the front desk refused to negotiate. I had to book online while standing in the hotel...they wouldn't even lower it to match.
Conveniently placed near the station and close to centre. Very good breakfast
Being right over the city train tracks, it's too noisy to have the window open, which kept it too hot....
Right by the train, bus and tram. Shuttle to Basel airport 25 m away. Comfortable and spacious rooms. The free city ticket for transportation is a plus. Slow Wi-Fi.if want better WiFi 8€/day. Lower category hotels offer free high speed Wi-Fi.
another nice stay...
Courtesy of staff. Quality of breakfast.
nearness to transport links and the town itself.
The proximity to the railway station. To allow early checkin. I was allowed to go to the room only at 3PM.
Location was great - used hotel for our base to travel through the Black Forest. Breakfast included in hotel rate. Most of our encounters with staff were positive, however, limited as we were away from hotel touring. Delicious breakfast. Charming small town. Hotel located on main road, easy to find. Sufficient parking. Room comfortable. Beautiful view from our bedroom balcony/deck. No complaints.
Same people didn't speak englich
Very friendly staff Did not sleep very well because bed was rather small and squeaky
Lovely staff and breakfast
The view from our balcony was terrific! Staff does not speak english, except for one employee who by the way was very nice. The pool closes too early.
very good room, spacious, with my balcony overlooking the river/forest. a bit out of the way, but a travel pass is provided, and I think on the whole worth the extra bit of travel out of Freiburg to have the beautiful surroundings.
Two nigths stay-over on our return trip to DK, excellent restaurant and reasonable prices at the restaurant
Staff very kind, good location
We used the hotel as a base for day trips throughout southern Germany and Switzerland. The hotel was convenient to many wonderful places and a great place to come back to after a long day. The staff was "extremely" helpful and accommodating.
The hotel was easy to find, and in a lovely little village - central to many Black Forest excursions. Breakfast was wonderful! Our kids enjoyed the indoor pool as well. For a family with younger children, we found the hotel's restaurant to be on the pricey side (but this was true of all the restaurants in the village) - got the impression that it's not really a family hotel, though the staff were very friendly and accommodating.
Everything was excellent. I like it so much. Next time, I will stay at it.
The peace and quiet, and the extremely courteous and efficient service.
Early check-in was useful and the location was quite good. Reception were friendly and helpful. Room was clean. Quality of the "Comfort" room was poor for the price (especially considering the hotel group running it). Bathroom very old and cramped. The hotel itself was a typical Schwarzwald hotel style but although balconies had flower troughs there were no plants in them (mid-summer) yet all houses and hotels in the vicinity did. Slow service in bar/restuarant. Dinner menu and breakfast choice a bit limited/poor. Hotel rating didn't match reality. Website did not mention trainline runs past hotel.
Very efficiently run hotel. The hotel wasn't full while we were there but was somewhat disappointed with our rooms because the balcony had the roof of the function room/kitchen in front of it. Would have preferred a room with an unobstructed view.
friendly, helpful and considerate staff, a lovely stay and an excellent dinner. n/a
The location of the hotel is right on the edge of the Black Forest, which made a hike quite easy to do. The staff were extremely friendly and helpful. The hotel was perfectly located for our visit - Europa Park, Triberg, and Felburg.
very nice hotel and friendly people.
Friendly staff and management and exellent quality of the food We missed a kettle in the room to make our own coffee and or tea
The staff are very friendly, patient and helpful. The food in its restaurant is so far the best we have during our entire 3 weeks holiday in Germany.
Extremely helpful staff; comfortable accommodation; lovely food; excellent location; appreciated the tourist card which allowed us to travel on the train. we will be going back !
Nice hotel looking like a big "chalet". Good rooms and good service. The road next to the hotel is a bit noisy although it does not have a high traffic.
lovely dining room - proximity to Freiberg no
Courteous professional staff in a family run hotel who made us feel extremely welcome. Excellent food. No.
the family, the location everithing was excellent; I only need a refrigerator
good location , clean , good breakfast No air conditioning - not easy in hot days
Everyhing The food at the restaurant is not good enough
The hotel is quiet and pleasant. The rooms need fans in the warmer season--AC is not necessary, but a fan would have made our stay more comfortable. The staff is very friendly, the hotel is clean and the restaurant is quite nice. No fans in the room, but that's it.
Incredibly good food, can strongly be recommended. Very nice staff. Large comforable rooms with view of the hills in the Black Forest. Near great sigh seeings.
Very nice room with balcony. The food was exelent. Surroundings nice as well.
Nice hotel with parking facility and very good breakfast, wifi-internet access, very nice room
Nicer than three stars!! A completely enjoyable stay!
Central locatation,pleasant staff,good breakfast,free internet. The lighting in the room could have been brighter and better placed.
good central location. staff very helpful.room clean and of good size. breakfast choice limited
clean room, exellent staff, good breakfast
This place is very good. The room was very spacious and clean. The best shower I had (water pressure). The breakfast was ok.
The staff were polite, patient and warm and very helpful giving information about facilities in the city. The breakfast buffet was delicious.
The free Internet in my room was the deciding factor for me. But it turned out that everything is good about the hotel except for the bad view.
Excellent location with good parking. Staff very helpful
Staff was very helpful with directions, parking procedure, and overall checking in/out. The parking facility was very convenient. The included breakfast was very nice. The location at the edge of the walking area in Freiburg was perfect.
Very good hotel, in the city centre. Quiet very comfortable spacious room and bathroom. Breakfast was excellent. The recepton staff were very friendly and helpful.
very small washroom,
The view from the room is great, the breakfast excellent. The staff was very friendly and helpful (charming ladies)
Comfortable room, with clean bathroom. Stayed at this hotel before, but this time room was looking a bit run down and tired. Recommend some renovation. Everything cost extra WIFI, breakfast, etc...
The service and the view of Freiburg! The room is a little bit small.
Very peaceful No information in English, so could not successfully navigate round the room service menu or understand what the hotel had to offer. No information on excursions.
Everything! the staff, food , facilities, room, view The walk up the hill!
Nice hotel with lovely views
the breakfast, even if it costs 10 euros was abundant. the photo shown in the booking website is not the room they give you. we were disappointed with the room and asked the front office about this. she asked for a copy of our confirmation and she said the bath tub was not included in the room we reserved. please correct your website photos...it is misleading.
Good looking Workmen started screwing, gitting, hammering at 8:30 AM without any previous hotel notification. Bye bye relax!
Wlan is accessable from lobby. Front desk told me wrong password so I spend 2h to fix this issue. Please remember to use all "small letters" for password!
I stayed in a single bed room. The room is clean and comfortable. Free unlimited Internet access is available in the room and the desk is large enough that you can comfortably do some works.シングルルームに泊まったが、部屋の内装は非常にシンプルだが、清潔で快適です。デスクが広く、無料WIFIもあり、ちょっとした仕事ができる。旧市街に近いから、観光に便利。大聖堂の鐘が朝6時に鳴るので、目覚しい時計は不要。電気ケットルやスリッパなどは備わっていない。酒店在舊城區的旁邊，從車站徒步也不遠，因為非常接近大教堂，觀光很方便，酒店房間一點不豪華，但很清潔舒服，可以免費上網，問前臺服務員領取WIFI密碼。
The hotel has a very nice location, right next to the city centre and a short walk to Siegesdenkmal bus station. The Schlossberg mountain is also 2 minutes away. The staff were professional and spoke good English. The restaurant was good and affordable. I was given a room at the top floor and it can get quite hot. My visit was in the middle of summer. The hotel like many in its class in Germany do not have air conditioning. This made some nights uncomfortable
good downtown location super breakfast buffet gated parking
Excellent service, relaxed, they took care of everything. Easy parking, location near center & baanhof. Nice rooms. Good feeling, very personal. Sporadic net connection in room, but strong at bar.
Helpful friendly staff and cleanliness of room. Good shower Nothing
Close to the city center.
location is at the centre of the city yet the price is very reasonable the bathroom is rather too small