staff, breakfast, character of building's architecture wish parking was closer and hotel-owned and free, but in center city that is not always possible. Not a major issue tho.
Minerva has the best breakfast that I've found during my vocations in Germany (Münster, Köln, Heidelberg, Freiburg and München) and Italy (Venice, Firenze and Rome)
Cosy hotel, located in a quiet side street, less than a 2 minutu walk from the main station. Great breakfast buffet, and free wifi.
Very convenient. Close to railway station. Quiet
clean, comfortable, good location
The ambiance of the establishment was superb, combined wih the friendliness of the staff and the breakfasts, we could fault nothing.
Quiet and convenient location. Good breakfast buffet.
the breakfast is very good, and the people at the front desk are very nice and helpful!
Good position. Very helpful and pleasant staff with excellent English. Breakfast fantastic.
The hotel was very central and the room was very clean, well-appointed and comfortable. Excellent for a three-star hotel. The staff spoke English and went out of their way to be helpful and welcoming.
The signage outside is very small and poor. As you cannot see the hotel as it is set back and hidden behind a sports hall it is difficult to find.
The staff was very kind and willing to help. The room was clean and big even though I've seen better arranged rooms. The place is absolutely quiet, until someone starts playing tennis in the morning on the nearby courts which is, however, a very faint sound. Mind that the streets nearby are poorly lit, if you ever want to have a walk after sunset. It's somewhat far from the city center so you'll have to take your car or the bus to go there.
The return value for money was good enought. It was`clean, located around the center in car values ,( about 1.5 km ) . The breakfast was just excellent. The rooms are very small and poor designed. Curtain's width did not fit the width of the windows, and a shower room din't have a door but only a curtain.
good price. I booked a single bedroom and they gave me a double. At least I have two duvet at the night. Otherwise it would be too cold. The resturant's food (Dinner) is average, but compared to British food, it's amazing. I didn't have breakfast because I think the price was too high. It makes me remember my university accommodation in a 30 year's old building. It took me a while to find the entrance. Didn't see any sign in English. Water is not very warm.
The staff was very forthcoming. There were many children taking part in the sports activities outside, so the athmosphere was nice. The neighbourhood is very safe, even pretty. Good connections to the town's tramway. Smoker friendly. Coffee was good. It is really a sports complex, not a hotel and the rooms are just a rather poorly managed sidekick. The booking hadn't registered when I arrived, first they gave me a room that hadn't been cleaned up even if they gave me another quite soon. The breakfast was godawful.
The hotel was extremely gracious and the pool was clean and refreshing. Amenities and attractions are nearby and fascinating. I would like to organize a retreat for our staff at Warner Barracks (Bamberg) sometime
economic hotel in a reasonable standard, rooms with balcony, restaurant in the same building (low prices) + heating in October
The ole fashin styled furnitures, breakfast and the environment of the hotel . The reception of the hotel was the different place from rooms.
Staff were extremely helpful, especially in walking with me to my car and guiding me to the hotel, as it is very difficult to reach by car, especially when the Munsterplatz is full of market stalls and shoppers. The room (#53) was large and overlooked the Munsterplatz.
The breakfast and the dinner were excellent. The staff was very pleasant and helpful, the room in the corner was clean. There is the garage, but it’s better to reserve it in advance Describe in booking.com how to reach the hotel by car, when there is the market in the square. Was very difficult.
Staff were really friendly and location by the church was perfect. Room was also very comforable and loved the huge bed.
the beakfast was excelent not accessible by car and distant from the parking place
Great location by the old church plaza. There can be some city noise at night.
hotel staff and the help for everything that we received
location is perfect, on the Catedral square; the building is charming; food is very good; personnel very kind; room was excellent for 2 adults and 2 children.
The old world ambience and location, and the friendly attitude of the staff were my favorite points. I was very disappointed with the poor functioning of the internet connection from my room.
The location of the hotel, the helpful staff, and the very comfortable rooms. Difficulty getting to the hotel which is in the pedestrian zone. Even with GPS and hotel's instructions as to how to get to the hotel, it was not easy to find. In the older parts of cities with pedestrian zones, the streets can be very confusing. However, that would not prevent me from either recommending the hotel or in staying there again. Just a cautionary note.
It was OK. Good restaurant It is a little far of the center of the city
Close parking. Older hotel. Not friendly.
Handy location with easy public transport access. Helpful and friendly staff. Breakfast was ok. Room was of acceptable size. Given teh cold winter, we appreciated the warm room with plentiful hot water. Window curtains do not block light from the room. This would be a problem in summer. Road access can be tricky the first time; it is easy to end up in a road tunnel on the b31 instead of the guesthouse.
Friendly and helpful staff
Very kind staff,good location,excelent restaurant and beer,nice and clean room and good transport to the city center. All was excelent.
Good location, friendly staff, able to enjoy food and drink either in the Biergarten or bar. n/a
It was a very charming hotel with an excellent standing. Good food, and with a yong staff, who is very kind and try hard to hide, when they are stressed in busy situations. I kan give this place my best recommendation, and I will prefer it to a place in the old town.
Very good location (10 min from city centre), clean and warm room, excellent restaurant (suitable even for children), calm, no extra charges for children, renovated bathroom, very nice staff, good breakfast buffé Some food smell from the restaurant in the room, no ventilation
Staff was great, room clean large comfortable, restaurant good, beer very good. A bit noisy till midnight.
the staff were very accommodating and pleasant the restaurant was excellent and busy with many local people dining ,the position of the hotel is great for exploring the city ,the car park is a safe public one near by and you have to walk approx 300 meters to the hotel
All the old part of the city was on your doorstep. The travel was free so we ust left the car in the car park and enjoyed the scenery.
Ideal location. The hotel also provides you with a travel pass for use on the tram and bus system. Very convenient.
Beautiful building, beautiful location, very nice and helpful staff...the hotel is family owned and operated and it shows, lots of character and charm. It was a 2 minute walk to the entrance to beautiful forest walking trails beergarten and all. All guests get a free public transportation card (bus-metro-tram) which is really nice and pretty rare. I would stay here again in a heartbeat and highly reccomend it to everyone.
The breakfast was excellent.The rooms were beautiful.Excellent location.
Location is fantastic. Short walk to the public car-park and the downtown pedestrian area with shopping and restaurants. Very clean room. The exterior and the lobby looks charming but that doesn't translate into the style of the rooms which just looks dated. Staff could have been more friendly and welcoming but they were by no means offensive.
the clealiness, the serenity
Excellent location to centre of town and parking No air conditioning required windows to be open on noisy street
nice atmosphere and good hospitality
Location, convenience and service. Lack of a refrigerator in he room.
We had a lovely, very spacious room at the back of the hotel overlooking the little river with not one, but two balconies! The breakfast buffet was very good and the hotel was an old, very attractive, Black Forest style building. Unfortunately, we were very disappointed with the location. We had thought that we would be staying in a peaceful village in the Black Forest. Yes, it was a type of village but a very, very long one, stretching along the road for quite a way so that there didn't seem to be a real centre. Worse, the road going through (which the hotel was on) was very busy in the mornings and evenings which meant it was quite noisy. German friends of ours who stayed a night at the hotel had a bedroom at the front and said they found it difficult to sleep due to the traffic noise. Obviously this isn't the fault of the hotel but it does mean that we won't be going back again.
Peaceful setting....perfect for discovering 'The Black Forest Area'. The room (No1) was very comfortable and spacious and very good value for money. We were only passing through but a few more nights would have been very nice. Breakfast was superb and our hostess was delightful I'm unsure whether or not the Hotel Restaurant was open or not, so we ate at a superb hotel just up the road (albeit very expensive)
This is a very pleasant hotel, nice location. Especially noteworthy is the breakfast, which consists of a wonderful display of very tasty items.
A wonderful hotel, everything was very very good!!! Very nice room, very clean, comfortable and furnished in a so pretty style. Good and fresh breakfast, friendly staff. The hotel is also located in a idilliac small town, near to Freiburg, in the Black Forest, ideal to visit them. Fantastic! Dankeshoen! I will come back again surely. Nothing, everything was very very good.
Wonderful setting and beautiful room with balcony. Dining terrace beside the stream, quiet and peaceful. Food delicious. No restaurant facility on Wednesday evening but good meal to be enjoyed in nearby hotel.
Comfortable rooms and a delicious breakfast each day. The restauraunt was also very good. The staff was very accomodating. It helped that some could speak English. The mattresses were hard and a little uncomfortable.
Nice quiet room at the back of the hotel, excellent breakfast and friendly staff.
We ate in the hotel in the evening and the food was excellent as was the breakfast. Helpful staff. Probably an unfair comment but we stayed in a heatwave (36C) and our large attic room was very hot.
Clean and big room even such a low price.
Located in a quiet village just a few kilometres from Freiburg, Hotel Schlossmühle is an ideal place for a stopover if you don't want the hassle of Freiburg itself. Reasonably priced, the room was spacious, with a large balcony overlooking a babbling brook, and the food was excellent. Parking and internet access were free.
Friendly service, home-like atmosphere, and historical building. Nothing really negative but there ought to me more carpets in the room since the floor was made out of white tiles.
friendly and very helpful
Room and Hotel were clean. Breakfast Buffet was acceptable but nothing special. Service was poor. No reception. Mini-Bar was defect. Restaurant and bar were both closed at 21:30 Uhr.
Good breakfast. Attentive manager.
A very good breakfast, clean rooms. It was good! It was a very hot week and the windows did not all open for better ventilation.Disappointed that someone was not available when we arrived to direct us to what there was to do in Freiburg. Even brochures available would be better.
Kind personnel and very good food ! Poor bed quality
Location in centre of Freiburg No cleaning service in room, Very very old furniture, terrible condition of Bathroom, Breakfast was served in very small portions and all extra should be asked for. Every morning workers started very loud construction work at 100 mtrs from hotel (be warned for the next couple of weeks!!!)
The location and staff were helpful. It looks tired and is overpriced for what you actually get. I was expecting more in terms of facilities and luxary.
The staff was very helpful. Our unit was large and lovely. Wonderful breakfasts were served to us with hot and cold choices. There was also fresh fruit and water in the room. It was somewhat noisy at night because our room was on the front of the hotel. So if you need quiet, a room at the back may be better.
Friendly very central hotel in the best part of the city.
The hotel is very centrally located and has a municipal carpark only yards away. This is helpful in a caity where most hotels donot have car parks. The room was rather basic but still attractive. Breakfast was basic.
The location in Freiburg is super! It was barely more than the equivalent of staying in someone's spare room. Not particularly welcoming or comfortable.
I liked the location.Being the hotel in the Altstadt, you are inmediately downtown and can walk around the Altstadt. The bed and the smell in the corridor and elevator.
The food served was excellent. The staff were competent and generally helpful. Overall it was a pleasant experience.
The room is large, clean and comfortable enough. The selection of TV channels could be larger, though. The price/performance ratio is good. We arrived at 11:30 PM, and the hotel was closed shut. There was no one at the reception desk to let us in. We had to scream our way in, only to be informed that "we should not arrive so late" - where was that stated? After all, this claims to be a *tourism hotel*! After we explained that there was *no mention* in the booking system of any need to call if one is arriving later than a certain time, the lady at the reception desk apologized and tried to make amends - and she was honest about it. It was, nevertheless, a really frustrating experience.
Breakfasts were very good. Bathroom, bath was incredibly small and only hand held shower
Friendly and warm atmosphere.
Very peaceful No information in English, so could not successfully navigate round the room service menu or understand what the hotel had to offer. No information on excursions.
The view from the room is great, the breakfast excellent. The staff was very friendly and helpful (charming ladies)
very small washroom,
Nice hotel with lovely views
Comfortable room, with clean bathroom. Stayed at this hotel before, but this time room was looking a bit run down and tired. Recommend some renovation. Everything cost extra WIFI, breakfast, etc...
The service and the view of Freiburg! The room is a little bit small.
Everything! the staff, food , facilities, room, view The walk up the hill!
A couple of kms from Europa park. Great local food, with good starter salad and a variety of schnitzel. We got a bottle of wine when we left, after 3 nights. :-) Staff could not speak English so well.
We stayed 2 nights to visit Europa park: 2 adults and 2 children. The family room was large and very comfortable. The staff is very helpfull and available. Although we reached the hotel late around 1AM, they were there waiting for us, took time to show us the room and to explain all details. Breakfast was excellent (continental). Only German TV channels available
Very efficiently run hotel. The hotel wasn't full while we were there but was somewhat disappointed with our rooms because the balcony had the roof of the function room/kitchen in front of it. Would have preferred a room with an unobstructed view.
The staff are very friendly, patient and helpful. The food in its restaurant is so far the best we have during our entire 3 weeks holiday in Germany.
The peace and quiet, and the extremely courteous and efficient service.
Extremely helpful staff; comfortable accommodation; lovely food; excellent location; appreciated the tourist card which allowed us to travel on the train. we will be going back !
The location of the hotel is right on the edge of the Black Forest, which made a hike quite easy to do. The staff were extremely friendly and helpful. The hotel was perfectly located for our visit - Europa Park, Triberg, and Felburg.
very nice hotel and friendly people.
friendly, helpful and considerate staff, a lovely stay and an excellent dinner. n/a
Friendly staff and management and exellent quality of the food We missed a kettle in the room to make our own coffee and or tea
Everything was excellent. I like it so much. Next time, I will stay at it.
Early check-in was useful and the location was quite good. Reception were friendly and helpful. Room was clean. Quality of the "Comfort" room was poor for the price (especially considering the hotel group running it). Bathroom very old and cramped. The hotel itself was a typical Schwarzwald hotel style but although balconies had flower troughs there were no plants in them (mid-summer) yet all houses and hotels in the vicinity did. Slow service in bar/restuarant. Dinner menu and breakfast choice a bit limited/poor. Hotel rating didn't match reality. Website did not mention trainline runs past hotel.
I actually stayed here for work and though it was a long drive to where I worked I love the hotel the staff were very helpful if they could be and the rooms was huge........the only thing I would want to think about as a visitor is that whilst the reception staff do speak english very well the rest of the staff have a little, for me this was ok my german is passable enough to cope, oh and the menu for food is only in german so brush up folks....if you get past that littel problem you will love it and the food is simply fantastic in the evenings!
Very nice nature, quiet place, comfort rooms, swimming pool
Rooms were in separate buildings...I had ordered 2 rooms so expected them to be nearby.The hotel did not answer my question on booking.com about how to get there. It took us an hour of walking up and down hills to find it.
excellent location for a relaxing holiday the only disadvantage is that it is not easy to reach as we where visiting a fair in basel.
Helpful hotel staffs. Whenever I asked some questions to him, he always tried to answer and response. When I asked a recommendable restraunt for dinner, he suggested me 3 restraunts and one of them I chose was excellent!
Every Thing........WOW This is the perfect hotel Nothing
Staff was really nice. My request had been taken into account (quiet room). Room confortable Breakfast was really expensive (15 euros); I am not sure but I think TV was not free also.
Great desk staff were very helpful. Didn't have tea and coffee facilities.
modern and clean
Hotel's location was convenient. It was within walking distance to all the shops. Parking was ample. And the breakfast buffet was excellent.
Great location in centre of town, just down street from the Munster. Car parking beneath (extra). Expensive i'net. Room a bit cramped for 3 adults in a triple.
Very good location. Although has no private parking, has a direct lift to the Hotel and also special price. Variable breakfast also for a vegan.
centrale ligging, goede parkeer mogelijkheid internet 9 euro per dag
The hotel is very pleasant and clean
It was very close to the town centre Matresses were strange foam and a bit uncomfortable, overall a bit pricey
Very quiet, yet near to the centre of Freiburg Just a small niggle- I never know why hotels of of this kind cannot supply bigger bath towels. we stayed at a b&b in France on the way back and they had lovely big towesl. Obviously it costs more to wash bigger towels but I do think it is stingy.
room, hotel staff
Close to the city center, friendly staff and a nice atmosphere at the hotel and the bar/ breakfast room. Sure, you have to pay 12.50 euro per person for breakfast, but it was the best breakfast buffet we had seen in long time.
The hotel is very new (we stayed at august 2009). Restrooms very clean and new and the room was very modern-design. Breakfast a little expensive (12.5€/each) but quite good. Very near the city center (5 min. walking). To park in the surroundings at the street you have to pay from 9 to 19: 0.40€/15min with a maximum of 8 euros/day.
This was a really well-designed modern hotel -- spacious, comfortable, smart without being suffocating. Great outside bar-lounge under shelter. And it's an easy short walk (5 mins) to the Muensterplatz and its daily morning market (which is fantastic) and the heart of this lovely, lovely small city. The hotel parking was a problem. Despite having reserved a place, the gates were stuck, and there was a palava. In the end, we parked on the street in front of the hotel which is cheaper (8€ per day) and perfectly safe.
Very attentive staff
Mooi klein hotel, vlak bij het centrum, comfortabele kamers
The location was very nice, and the decoration was interesting. The spaghetti dish was very bad. The spaghetti must have been cooked from days before.
Very good value for money. Excellent breakfast and dinner.
The beautiful, unique decorations in the room and throughout the hotel. The breakfast was wonderful, the service as well. Not a thing!
The hotel is in a quiet location with very pleasant surroundings and has free covered parking adjoining [public].The room size is noticably larger than average
The only food available in the restaurant was thai food
spotlessly clean hotel. Very handy for the autobahn heading down to Basle- lirelly 3 minutes way from the junction- easy to find. very freindly staff and excellent thai restaurant ( a huge surprise for a german hotel)
Very helpful and welcoming staff - Thai restaurant very high standard and excellent quality. Would definately stay again. We thought this was a real gem - unfortunately we were on route to another destination and only stayed one night.
We liked the art and paintings of the hotel.
It is much better inside than it looks from the outside. The rooms were spacious and, despite the proximity to the railway line, the soundproofing worked well. The staff were very helpful and accommodating, especially for us who speak English and a bit of German. External appearance during the late afternoon in Autumn wasn't very attractive.
good price, good place to visit the city between business trip price for WLan too expensive. Nowadays, it should be free in such hotels category
rooms are clean , fresh and large in size the unavialablity of airconditioning..and it was little hot..hotel staff did supply us with fans ..that was nice from thier side
room size & facilities Breakfast buffet excellent only 1 small pillow provided on beds swimming pool not very warm
reception very good. big room. clean and good location
location is excellent ovar all is good hotell
I like to stay at this hotel when I come to visit friends. It is convenient for transport links and is only a short walk to the city centre. It is comfortable and the staff have always been helpful and pleasant.
location is great Hotel Staff + service are not good
good breakfast buffet, very nice staff, very helpful with answering of questions, location is great to get to a lot of areas in town.
Convient to town center and transportation The bed pillow was poor.
located near train station hotel is located in a neighbourhood where too many drunks hangout during night. hotel management would if possible take necessary action to least avoid having drunks / junkies in vicinity of hotel (500 sq.m around hotel). Hotel room interior is good but not well maintained, the room we stayed had a missing lamp shade, water was leaking from shower outlet. The swipe cards we received for room didn't work on first attempt, corridors do not have intercom, hence I had to leave luggage at door of room & go all the way to reception to have the swipe cards fixed.