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Breakfast was very good, staff were friendly and the room was nice and clean the room was a bit tight having to squeeze between the end of the bed and the wall to get to one side.
I had a small room and could not sit at the desk/dressing table to work on my computer.
An absolute pleasure. Staff were really help and even managed to provide an extra bed. Would definitely stay again.
A good welcome ,a clean room,a good breakfast and good value The bathroom smelt damp but was ok if window was left open.
Location to ferry port and the fantastic Breakfast good modern and very clean quiet room.
english breakfast was excellent fan in shower was noisy, could hear next door's too
Staff very helpful and frendley nice people It rained at some point on all three days but nthen this England
Lovely setting, well maintained, great breakfast and a spacious room - you can tell why it's got four AA stars but it's good value for money too.
warm friendly staff, good clean room and excellent food
Loveley atmosphere. Great breakfast. no
facilities offered at hotel and room itself was exceptional value for money a little too quiet perhaps
The staff were pleasent and helpful, The room was comfy and big. The food was delightful with an excellent choice of wines. although only a one night stay, you were made to feel special
very nice and cool place,we love it!!!
the shower the carpet
The location. Room was very dusty and dirty (Not vacuumed properly). It was a luxury triple!!!
We had a lovely room, and an excellent meal and we really enjoyed the leisure facilities. We enjoed the whole experience.
Nice location, good food, health club very good.
Really super, great value, great situation. the wet room was not correctly designed and we permanently had a wet bathroom floor. very poor selection of sky programmes only news and sport and only 4 terestrial channels not even channel 5!
quality of room was very good, the breakfast was better than most hotels i have stayed in,very handy location to get on with your journey the cost of dinner
Wow, we had such an amazing stay at The Bear, with all the staff being so friendly and helpful. The food was sensational and our bedroom and facilities were excellent.
only the food at night and breakfast no heating and no tv also the bed sloped down hill
too many stairs and doors with no offer of help to get to room. rooms decor was very shabby as was the mould round the bath and bath mat
I'm deaf/blind with a guide dog and the staff were fantastic
It was close to other forms of transport eg trains busses Heating turned of at 11pm
friendly staff single room was very small
food was of a good standard and reasonably priced Lack of heating in main bar,and breakfast ended too early...10 o'clock would be more appropraite
Food Brusque staff, tatty rooms.
Staff were friendly and helpful. No one was too busy to stay hello or ask how my day was, very refreshing and welcoming
The staff are friendly, helpful and efficient and the breakfast is excellent! This is a lovely old hotel, ideal for a comfortable and relaxing stay. There was nothing to disliike; the rather old-fashioned decor is part of the charm. There are a lot of stairs which might be difficult for someone not 100% mobile.
very pleasant stay, polite staff, very clean hotel, would highly recommend it
Friendly helpful staff.Very clean, all things requested supplied promptly. Would have liked to know prior to booking with you that the bar lounge area was being refurbished Hotel had temporary bar, but new one will be finished soon and will be great when done. bottlebank below window. Smashing of bottles in room heard.
Good room facilities, pretty good bathroom, helpful staff. There was not really anything to dislike. However some might find the rooms a little dark and the layout/decor more business like than intimate.
Location for purpose; comfort cleanliness and value for money. All excellent. The staff were especially friendly.
Courtious staff, the room we had was spacious & possibly used for specail occasssions Great stay
Peace and quiet in comfortable surroundings. Noisy guests coming back to their rooms late at night.
Clean. Tidy. Warm. Good facilities. Beds a bit hard, lumpy.
Good location.NIce large room, quiet. Desk clerk very helpful. Room good value Breakfst rather uninspiring, poor value
The staff were very good. The room was lovely and quiet. Could have done with a light over the desk to read better by. The bed was a double for just me which was great.I will stay there again with my husband. I would ring them in advance to book the type of room that would suit me and I am sure they would accomodate me if possible. The arrangements for the evening meal could have been spelled out a bit more clearly and the menu printed up in reception. But I enjoyed my stay.
Very friendly staff, the room was very clean (recently re-furbed) and spacious, a nice experience. Brookie has travelled to two other hotels already. :-)
Such a well run operation. Made to feel very welcome and at home. No complaints at all
the rooom was a good size with nice decor, freeview television and a power shower. only one hairdryer to share between the rooms.
Friendliness and cleanliness
Hospitality and cleanliness
Friendly owner who went out of his way to make us welcome and very comfortable room.
The couple knew a lot about the area and were always on hand for any questions
Friendly people and a good breakfast Afraid to open our bottle of wine in our room in case we spilt anything on the light carpet/bedding
the friendly atmosphere, and the cleanliness of the accomodation.. Also, the choise of breakfast menus was a bonus Very busy road it was on, but adequate parking available,and advised by owners of lovely walks within easy reach of the hotel.
Very friendly staff The room I stayed in had a very pink theme, and did not like the fact that smoking was allowed in the shared living room.
Caring and efficient staff. Good food.
Really airy and pleasant room, spotlessly clean with a comfy bed and quality furniture. Great shower and nice toiletries. Staff were very helpful.
The hotel was of a good standard throughout the bnar was pleasant and the hotel had a nice garden the rooms were quite small and the shower temperature was difficult to get right
The location was ideal for what I needed, ie. to get to Hayling Golf Club by 8.30. I was very satisfied generally.
Good food.polititness of staff I was given room 6 when I came in May. I mentioned to the receptionist that the room was very hot despite opening windows. I believe that the room is located above kitchen. When I arrived this week, I was given room 6 again, I explained the situation and was moved to room 20 which I was awaken early due to the delivery vans delivering goods. My window was open because of the heat and perhaps I wouldn't have heard it. So next time time I book I don't want roomns 6 and 20
Well & newly decorated. Food good. Tried to book on the internet. When telephoned to confirm, was told they did not do internet booking,so booked again. Then found we had booked 2 rooms! Not a problem.
Polite and friendly staff, clean and comfortable room, and good breakfast in the morning. Very convenient for the Goodwood revival, which i visit every year. I will return next year.
Staff were extremely friendly.. Great breakfast.. Nice clean warm room too.. No wardobe in the single room but they did say they were getting one made..
Good parking. As a business venue / functions good but for a quiet , peaceful stay not ideal. 4 poster bedroom above the bar was noisy until closing time. Regular chef was absent the night we ate there and I am afraid the experience was very poor . Vegetables inedible and one meal sent back , also inedible. Waitress in the evening was very nice and a pleasant distraction to a bad experience. Breakfast however was good .....different chef!
Loved it. Great food, great service, great staff.
We stayed for 3 nights in room 15 in the annex. The room was very nice and clean and was serviced every day. The breakfast was very good with a wide selection to chose from.
Everything a great little hotel
Nice room, very comfy bed. Lovely power shower for waking you up after a heavy night!!
Good breakfast included
V friendly staff. Nice room, good value, and nice breakfast. Couldn't fault it.
Very basic but very clean Nothing
Friendly and attentive service, very comfortable and welcoming room, good food and drink. Only slight inconvenience was gents' toilets being out of service at the time.
FOOD and Drink Bed was U shaped painfull on back
Stayed at the Ship & Bell on 2 consecutive week-ends. Excellent staff, comfortable room & bed, wonderful breakfast.Unfortunately we didn't manage to eat any other meals there, but the menu looked delicious. Definitely will stay again and recommended. Suitable for business & pleasure stays.
Clean room with proper bedding and bath sheets The room was smaller than we have been used to.