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very accommodating staff - traveling with a very large group and the staff did a great job with our needs. when did hotels stop putting clocks in the rooms? and no way to read the one on the TV without turning on the TV. Other than that everything was fine.
Almost everything The restaurant is overpriced. The ambience in the restaurant is very nice, the restaurant staff is polite and obliging, however, the taste of the food is boring.
Good staff&Good sauna No WiFi&No rental sport wear
Ett snyggt och trevligt hotell till rimligt pris, fin utsikt från flera terasser, trevlig personal. Saknade luftkonditionering
Hotel Schloss Durnstein was a wonderful treat! We had 15 year old daughter with us and she felt like a princess. The hotel restaurant was excellent. Our eyes rolled when they brought out the chocolate cherry dessert. Elegant display and service. Another favorite was the spa. It was beautiful and we had the entire pool to ourselves. Daughter loved the tanning solarium
We love this place. A gorgeous quiet hotel that puts work way out of your mind. Great place to relax and unwind.
Romantic atmosphere, perfect service and cuisine, stuff was very helpful
We had a truly lovely time, from the beginning to the end. We carried huge luggage but they gave us a lift from the pier to the hotel entrance, (we will remember the kindness and patience of the driver who went all through the crowded road) the room was upgraded and superb, the staff helpful and meals delicious. We regret we only stayed one night. I would change the curtains, though there were sun screens so not a real problem. But it would be nicer if they were practical as well, not just decorations.
This is a great hotel with wonderful history. It is a great place to begin exploring the wine area and medieval towns along the Danube. The town is adorable and there are cool ruins a short walk up the hill.
Atmosphere and staff service
Food, Danube terrace, Swimming Pool, Hotel atmosphere, Lack of aircondition, reservation system was not up to date, no internet access at the room, too much German speaking TV channels,
Everything, great room, impeccable service, excellent food. Our first experience with Booking.com was exceptional! None
Situated directly on the Danube in a gorgeous region of Austria, the Hotel Schloss Durnstein is a wonderful hotel -- great rooms with fantastic views and a very pleasant and helpful staff. Breakfast on the terrace above the Danube was a highlight of our trip.
We loved the hotel. It was air conditioned, had internet access, the staff was friendly and it was convenient to the train station and the boat ramp.
cold rooms, no atmosphere
Pleasant and comfortable. Good restaurant. Good breakfast. Very convenient for the Danube University. None
With the US Dollar being so weak, it was nice to have a hotel in Krems that was so reasonably priced. The nearness to the old town, while still having free parking was a plus. Yes, that the bar closed down at 21:00 hours.
free internet and free parking on site. Good location but not central.
Friendly and helpful staff.
Toured the old town and rode bikes along the Danube River. Considered taking a book ride on the Danube to the Melk Abbey but did not have enough time. No.
Located on the side of town opposite the river. . . but only 200 meters from the old city.
The best breakfast we had in Austria, convenient parking, close to the historic center.
picked me up from Boat dock and dropped me at station. Daighter speaks good english. fantastic breakfast array. large room and bathroom. lift to some floors
Good quiet location with parking. Brilliant breakfast
Location is very good. The hotel was clean and comfortable. Owners are friendly and helpfull. Breakfast is fantastic. Everything was great.
ein hervorragendes frühstücksbufett mit sehr guten frischen mehlspeisen, frischen leckeren marillen, ein sehr gemütlicher,kleiner frühstücksgastgarten, freundliches personal
the staff was very kind the food (evening ) was excellent the rooms were big clean and comfort hard to find the entarance from the road
Nice room. Nicely appointed. Very energetic, friendly and helpful staff. Outside of town. Too far to walk, certainly in hot weather, but parking in town is easy.
The hotel was clean It6 was too far to walk into durnstein.Right on the road but not too noisy at night Drinks very expensive for own vinyard No
Very friendly and accommodating staff. Not easy to find. Street address listed does not exist so our GPS could not find hotel.
Very friendly staff, lovely rooms (suites really) and super food. Thoroughly recommended - beautiful location.
Breakfast was excellent, hotel very clean, splendid view. The hotel is quite hard to find, it is a little too far from the town. The bed had a radio placed at the top of the bed on the middle, very annoying for was because our child slept with us and he kept hurting his head.
We liked the relaxing atmosphere of the hotel, and the restaurant was excellent. We had a lot of difficulty in finding the way in. It turned out to be a very sharp turn through a hole in the wall under the railway line - off a very busy road.
staff pleasant and helpful; good food Great selection at brkf. There was construction going on in the front remodeling garden and pool. It was noisy and by the restaurant when we were trying to eat dinner. They worked until late, about 7pm and started again early at about 730am which is early if you are on a vacation and may want to sleep in.
the region it is in. difficult to get to if not in a car
Architectural quality of the building. Easy to find location, if a little out of the way. Plenty of parking. Shower/WC facilities were good. Great one night stop in something unusual. TV and internet did not seem to function properly. Size of room, although adequate, was smaller than expected. Distance from town centre was quite a walk but worth it. (Follow the footpath adjacent to the river to the South of the hotel.)
This is a different hotel than the others which I have ever been seen. You are try to applied the cyber hotel such a cyber game ha..ha.. verry good...I am realy satisfy..
Exactly as I expected - clean functional room at a good price. Convenient location for a driving holiday. The location was in a bit of an industrial area, a few km from the city centre. Not a problem if you're driving, but it would be a bit of a long walk.
Good price, clean room. Free parking place and ulimited free internet. If you check in late, no way to pay cash, and not all credit cards are accepted (i.e. no AmEx). In the room the only disadvange was the light of toilet. To be on you have to be moving, that means that if you take a shower covered by curtain, light will be off...
This hotel is basically a stacked motel or, as my fellow traveler described it, a chicken coop. The corridors are outside, running around the building, with cheap chain link fencing for a facade. The rooms do not have windows, save the one in the door and a transom window above the door. Ventilation is poor. The toilet is not in the same room as the sink and shower. The wireless internet didn't work. Guests should be warned that if they arrive to check in after 8:00pm, as we did, they will need a confirmation number from the hotel (not the booking service) to check in using the automated card dispenser - which only dispensed one card for the lock, even though the room was booked for two. Only stay here if you have no other options.
visit the region of Wachau no excellent run for the money
basic, simple, decent hotel
I have had no idea about tho whole concept of the hotel, but we have been very very positively surprised: the access was clearly indicated on the road, staff is excellent, the hotel room offers everything what is realy necessery for short stay and sport reason of the hotel visit (cycling in Wachau). Breakfast was generous for such category of hotel and relatively good restaurant is accesible on foot distance (50 m). So we do not more regret that other hotels have been overbooked in this time there :-). Any !
The hotel was close to the old town of Krems and the staff were friendly. The room was clean, comfortable and bright. The breakfast had a good choice of food and drinks and the breakfast room was large and cool. There was no air-conditioning/fan or fridge and as we were very lucky with the weather being 28-32C, it would have been nice to have these facilities. However this did not detract from our stay.
Very nice room, very smart, good location within walking distance of Krems city centre. Easy parking. Breakfast poor - buffet nothing special, extremely undercooked eggs. Pillows in bedroom thin-to-non-existant. Internet access €4 per hour. Elegant hotel and room but no service to speak of and certainly not value for money.
Omfortable & clean with differently decorated rooms. The city style rooms lack of wakling space, where as the country style rooms are spacious. The location is excellent! walking distance to everything.
Nice, family run hotel with friendly staff. Well located near the pedestrian area in Krems. WiFi access a little expensive.
The staff are very kind and friendly. The room where we stayed was small but reasonable for the service.
The hotel had characture and was well located for bthe city
Large room with bathroom separate from toilet. Underfloor heating in bathroom. Table & chairs.Very comfortable.
Clean. Good breakfast. Everybody speaking English.
The room, closeness to centre of Krems, the staff. You might consider providing a slightly more detailed description of the surroundings of a hotel, E.G. fronts on to a busy road - in fact any perculiar feature commented on by guests.
Very attentive and friendly staff. The breakfast was wonderful, the hotel is lovely and well located to the Old Town.
The staff was friendly and helpful. The rooms were nice and very lean. It was a great location in a great little town
The quality of the food (fresness, taste,......).
Charming small hotel in excellent location. Very nice restaurant. Rooms are comfortable but aging.
location is excellent, right in town centre and easy walk from the river terminus. Also a good choice of fresh food for breakfast bed was practical rather than luxurious and internet facilities were limited
The staff was wonderful
The restaurant was quite good and hotel staff was very kind.
the difficult to carry our luggage until our room at the end of the building
This hotel was in an excellent location and the staff tried to be helpful. There was a restaurant in the hotel which was a bonus. Two light bulbs did not work which was annoying
Family owned. They were friendly and helpful. Nice room. Good food. Convienient to the Abbey and the river cruise.
Breakfast - both layout and the restaurant ambiance. Somewhat noisy at night.
There were no problems,it was a very delightful stay. None
The hotel and staff supported my need for a late checkout. Also, my wife and I appreciated that the bed mattress was one single piece for a double bed. The ofter European approach to having a "double" bed with two mattresses is very often not comfortable.
Friendliness and breakfast
nice to finally have a decent sized single room !
Excellent choice for a short stay in St Pölten, great location, near city center, restaurants, shops. we stayed in a double room, 2 adults and 2 children and we had enough space, we only had an extra baby bed. Helping staff, perfectly clean rooms, very good breakfast. I would definetely recommend this hotel. Everything was just fine, I have no complaints whatsoever.
Size of the room The portable extra baby bed was broken
Great hotel, very clean, in the center, excellent breakfast, highly recommended.
Extremely pleasant stay, staff friendly, very clean rooms, good value for money on weekends. We were given two rooms instead of one, as we mentioned that we will arrive with a child, and all at a very competitive price. Close to the city center.
easy to find, very close to town centre had to pay extra for underground parking directly under the hotel
Clean, comfortable room, excellent bathroom, fabulous restaurant - 5 stars
The bathroom was spacious I thought the serving staff could have been friendlier
the terrace and dining areas, and the friendliness of the staff
the hotel was very nice, clean, excellent.... no, everything was excellent.
Very nice and cozy atmosphere, friendly and kind staff, no problem with speaking english, good location for walking around the town.
Nice and confortable hotel but a little bit old fashion.According to the standing of the hotel some add ons or updatse would be welcome : fitness centre, real free wifi, meals less old fashion style, reception more dynamic and more helpfull.
This was my 3rd stay at the hotel. Obviously I like it very much. I love the warm reception, the friendly staff, the beautiful antiques, the large, comfortable, clean rooms, the Danube views, the excellent cuisine, the extensive list of superior Wachau wines and sitting on the terrace for meals. The management clearly cares about maintaining and consistently imoroving the hotel. George M.
Domestic kitchen, fantastic wine, quiet place
We were disappointed of the hotel. The staff was not very friendly (zigarettes in the hand when we brought back the bicicle and so on). For a 4 Star hotel no mini bar!!!! we never have seen this!!
warm medieval atmosphere, great dining, beautiful setting and view of the river Danube, fabulous location in old city of Durnstein n/a
I liked the help given by the staff at reception and the duvets and bathroom and other amenities provided inthe room. Although luxuries were provided in the room it was very inconvenient--- not enough space to lay things in bathroom,No drawers for storage, the shelves which might have been used were taken up by blankets. robes, pool towels, and safe leaving only 2 empty shelves at a low and inconvenient level. The surface space in the room was minimal and further reduced by brochures etc.In view of the fact that I booked very early I should have been given a room with a view of the water.
The location was terrific. The bed was a rock. Staff was not great,just ok.
The room had a nice view facing the park with a lot of rose flowers.
Quiet location for relaxing stay. Good facilities and food.
Being wonderfully located on the Danube bank, the hotel offers a high quality service and personal, cosy atmosphere. The manager is outstandingly helpful, the rooms are nice and quiet, and the breakfast is plentiful.
At first impression quite ordinary (for the Wachau, which has quite a hight standard), but the service is extraordinarily good because of the manager, who takes a very personal interest. The location is great, the amenities are all sufficient, and the breakfast is bountiful. no.
Staff were wonderful - very friendly, breakfast was the best we had in Europe. Great location.
The friendliness of the staff, the fact that it's basically touching the Danube, the beautiful village, the surroundings, the beauty of the scenery and the friendliness of the staff. Breakfast was good, varied and plentiful. It also accepts pets at no extra charge. It's also tastefully decorated. No.
The very kind, personal attention of this family-run hotel. Moreover, the excellent breakfast.
Just about everything, especially the warmth of the personnel, the comfort and the location.
good service, family run business, nicely decorated country rooms, excellent breakfast unfotunat;y no garden access to relax in this beautiful surroundings, just a small terrace
Wonderful family atmosphere. Excellent, friendly service in wonderful surroundings.
Super-friendly staff, warmly welcoming us and our dog. Very charming room, in a historical building, where the atmosphere of the olden days is well preserved. Beautiful surroundings with vineyards and easy walking trails.
The hotel staff was very kind and helpful and the restaurant served excellent food of very generous portions. The outdoor tables were lovely. The town is in a very picturesque location near the Danube and it is surrounded by vineyards. The rooms were ample and nice. The shower water temperature control did not function very smoothly. Found some pebbles on the carpet of our room, we don't know why.
Hotel staff is very kind and are willing to make you feel comfortable in their hotel.
Unusual rooms blending old and new leading into intimate courtyard of medieval building. Friedly helpful staff. N/a
Everything was fine - friendly, pleasant, well-located, excellent breakfast. Would stay there again if in the area.
Central location, nice and friendly staff
Good location, parking, nice renovated rooms. There is not a lift in the house. There was no reception and we had to check in at the bar. The breakfast was for the price we paid very poor.
reasonably convenient for my purpose large room-plenty of space Cooked breakfast was overdone, restaurant was a walk away outside which was OK as the weathwer was fine but if it had been wet or very cold would have been unpleasant. We were expecting a restaurant within the hotel.
Simpathy of the staff; location of the hotel very close to downtown; confortable room and good breakfast
The room was on the corner and was huge. The value for our money is one of the best ever.
Please note that we were put in the 3 star Hotel when I had booked the 4 star hotel, when I commented on this we were moved into the 4 star section of the Hotel, I had originally booked the 4 star section of the Hotel. Also, when we transferred we had to take our own luggage up to the new room. There was no service at all in reception, no mini bar in the room, no night porter, the lift was closed at night, service was appalling, in the restaurant we waited for more that 1/2 an hour for the menu, once we finally got the menu and some wine we were then told that the restaurant was closing. The staff was most unhelpful throughout our stay. On the morning we left we had a long trip and requested the bill and were told to wait..... We were not impressed by this Hotel and would certainly NOT recommend this to anybody.I have always been impressed by the Hotels I have booked through Booking.com, but unfortunately not this time!