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The staff were very pleasant and forthcoming,I especially liked the restaurant,the variety for the breakfast buffet was good and the staff again were very helpful. I think that it was a bit over the top to be asking for payment for the Sky T.v that was available in the hotel.
Excellent location right near the city centre. Having to pay separately for parking. Previously when I used this hotel parking was free.
Room was very nice, staff was very helpful. Pool was not heated so it was a little cold
The staff were very friendly and accomodating
Silence of the room at nights Internet was charged and expensive
Big room, restaurants and shops in walking distance! <5 min walk no coffee maker available at the room
The staff where very freindly and helpful No Complaints, I will be back in Hamm in Sept and I look forward to staying at your hotel, I will also bring others along.
everything reception should have been better informed regarding tv in rooms as we wanted to watch the football, we tried to find somewhere outside the hotel to watch it with no luck on returning to the hotel by chance we discovered the game on the premiere channel this is not a complaint just for future british guests who love football !
friendliness of staff, reception area spacious and welcoming. bedrooms and corridors very smokey, this reflected in the curtains and decor, a great pity, otherwise we would stay again, if we would recommend we would point this out.
friendly staff, terrific breakfast, very spacious rooms, great sauna and pool facilities. Also convenient and central location. The bathroom decor - a 1980's brown - starts to look a bit dated now.
Hotel and Restaurant Staff most friendly ! The room (design, but also cleanliness), peace and quiet. Excellent sauna facilities. Food in restaurant not the same high standard as hotel. Difficult to get to using car GPS, but we were warned.
Very quiet location, beautiful rooms with good beds, trendy bar and restaurant. nice wellness area. There was a gym, but the number of machines was limited
The food was excellent and service friendly. Very relaxing hotel. All very clean and tidy. No way of plugging the sink when a wet shave required....other than with a bit of paper.
Good friendly staff in all areas, made effort to make you welcome.Room was very clean and comfortable. Eating in the bar area was social and whilst food was good the menu was limited. Limited number of parking spaces means using public parking within 50mtrs. Sat-nav could not pinpoint location, pick a street address near hotel other than postal address.
A very comfortable room with modern facilities.Dining was excellent..staff most attentive. Nicely located in Town Centre.
The staff were excellent and very friendly and helpful. The resturant was very good both for breakfast and evening meal with excellent food and choice and the sun deck was a pleasant place to while away a couple of hours in the evening. The gym and spa facilities are adequate. I have stayed in a number of hotels in nearby towns which are not as good as this hotel despite costing 3 times as much as the Konig. Wi Fi in the rooms but I can live with that.
The Hotel is a traditional German hotel, with friendly efficent staff, clean room and a lovely courtyard bar to sit in in the evening. Food is good whilst not adventurous. Good if restricted selection of wine. Exellent treatment of our 2 boys. We took our 2 dogs to our room and everyone was fine about that. The town is a beautiful old walled town and lovely to spend time in. The lift got stuck (with us in it before dinner) and the wine list was constrained to wine by the glass the evening we dined - without explanation. Strange particularly in view of the wine outlet which we discovered was owned by the Hotel the next morning.
Very good hotel, exelent rooms, good food, helpful staff.
Well suited for elderly German couples, who enjoy good wine, and do not mind much else. In certain need of renovation. Ask for an advertised swimming pool and you will see a concrete covered whole located in a dark basement - a positive horror movie experience. If you come from a city of mid-quality restaurants, the famed Engel menu will not enchant, while the terrible smell from the kitchen will accompany your stay. There are much nicer restaurants in the village for a quarter of the price. An extra soft bed is an interesting addition to all people with back pain.
The room is spacious for our family (2 adults and 2 kids). There are ants in the room.
We arrived , ate and slept after a business meeting! NO
Very helpful frontdesk staff. Excellent spa and relaxation facilities.
Quiet, clean, good facilities and excellent breakfast. None.
The room was slightly small and not very luxurious as advertised.
Well organised traditional German hotel. None.
The setting, the food and the staff Bedroom was small and bathroom was very basic
The breakfast was lovely and the staff were helpful and spoke very good English.
nothing Th room didnt have any windows only sky arks in the roof, No welcolming pack room service only available after 6pm.Staff unhelpful asked for an extension to check out time willing to pay as our flight wasnt till 7 pm got a rude no booking out by 10am
Location Noisy room, my room was above the kitchens and my parents room was above a wedding reception that didnt finish until 4am. Neither rooms had Air Con.
Large comfortable room, good breakfast. Very friendly and helpful, even though non-English speaking, staff.
bright clean rooms with reasonable facilities for the type of hotel, good continetal breakfast
The room was a decent size with a comfortable bed, and everything was very clean. The breakfast was excellent, with a wide variety of meats and cheeses, as well as cereal and fruit. A small kitchen was available for those wishing to cater for themselves. Unfortunately we did not have a peaceful night's sleep, due to noisy youths gathering close to the hotel for a prolonged period well after midnight.
Quiet with free secure parking. Out of city (Munster) but with good public transport; bus outside of guest house. Spacious room with mini kitchen. Very good breakfast. Owner very friendly and helpful. Supermarket and bank beside the hotel. Nothing I didn't like about the hotel itself but directions could be clearer. We followed directions to Telgte but hotel was not in this town, it was in nearby Westbevern. Note too that the adjoining restaurant closes on Wednesdays.
Extremely helpful and friendly staff, free parking, free internet access in room, free laundry, kitchenette, hearty buffet breakfast. no, very nice.
Very nice and made very welcome. Windows did not have mosquito nets ( fly screens) consequently my wife and I were bit very severely bitten.
The restaurant ; it far outweighs the rest of the hotel. The food and service in the restaurant were every bit as good as thirty years ago! The room, although comfortable and spacious, was not very good value for money.
Final room allocation was excellent. Prompt and attentive staff. Excellent location. Initial room allocated was below standard expected in terms of size and facilities. However quickly re-allocated when matter raised with staff.
I did a little family research, relaxed after some work elsewhere, and purchased a few gifts for family. I found the hotel was a great place to return to as the staff were very warm and welcoming. No.
Friendly, attentive staff
The food was excellent and the service even more so. The staff were very attentive and very well trained.
the cosy and romantic german authentic side. hotel with spirit.the igh quality of the "rote Grütze" at breakfast.
Very comfortable and clean room with a huge bath. Modern design of the room. Kind people. Service according standards. The situation of the hotel in a cute German village is really appreciated. Proximity with the motorway (E30) for itinerant travelers. fridge was out of order in the room....
Great building real nice room. Breakfast perfect.
Exquisite decoration, ample room, great big, clean and confortable double bath. Great for relaxation. One single problem - no elevator, and if you have heaby luggage...but someone will help
The room was spotless, staff friendly
The food was great, super bar and restaraunt downstairs and the staff are very friendly. Very clean rooms all in all a super hotel.
Staff and facilities are really good and will definatley be staying at the hotel again, food was superb - the best we have ever had at a hotel
Staff very friendly and helpful. No tea making facilities and no toast available at breakfast
Main house full of character and charm, modern decoration, very quiet, more personal than a chain hotel. Restaurant good value and popular. Service excellent. Church clock next door chimes every half hour: ear plugs recommended although you do get used to it.