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Staff were efficient the public areas were light airy and comfortable. My TV remote didn't work and took some time to be fixed There was nothing I didn't like
excellent reception,efficient, polite and helpful staff, good dining room with excellent food and service available late in the evening. The dining room is a bit too noisy with a full room and music a bit too loud.
Old commercial building perfectly restored. Cosy and confortable. Reasonable prices. A must if you have to stay in this area.
Wonderful modern hotel with excellent services and amenities. Bar was an excellent choice for dinner. The area doesn't offer much to tourists other than a stopping point for the night.
Restaurant was good - but operated separately from hotel as a franchise. No-one at reception for 20 minutes,booked 2 single rooms, given duplex room instead but charged for single rooms,no wastebins, no bed headboards, some lamps not working, key jammed in door lock every time, heating not working. Disused fittings with sharp edges left in shower.
The staff were very friendly and cooperative. The rooms tasteful and comfortable. The food attractively presented and very good. The location is ideal for getting in and out of Verviers easily to other local interesting places. The cars actually park on sandy gravel in the car park which, when wet (which is often!), can splash over your shoes and is carried onto the carpets in the car. A lot to ask, but could the car stands not be asphalted?
A nice modern hotel, large bedrroom with very comfortable bed. Free parking and wifi big plus. Strange chap at reception when we arrive, he just kept pointing to his right mumbling something. Until finally someone came to check us in. Bedroom very dark no light where the office is situated hard to see the keyboard.
Fantastic! Much more luxury for the price than I expected. Good position for getting around and a short walk to the town centre.
The hotel has excellent rooms, especially if you choose a presidential suite with a jacuzzi for a good price. The hotel is new and the rooms are equiped with nice furniture and very clean. There is a swimming pool outside and free parking lots. We didn't try the restaurant.
Close to destination, easy to get to, quiet and perfect for an overnight stay
Very friendly and hospitable. Great breakfast buffet. The rooms were clean, spacious, and charming. All the charm of a B&B but with the facilities and services of a hotel.
The owner of the hotel is a really nice guy trying to make your stay as good as possible.
Very comfortable and quiet. Probably the best breakfast we have enjoyed in Belgium.
The dinners were exceptional and the environment of the highest quaity.
We had the suite and it was a large room with colorful decorations. The dining rooms and the grounds are very pleasant. The owner was very helpful and courteous. The hotel is directly opposite a distribution center with semi trucks entering throughout the day and evening. The bathroom in the suite was very large but had a slight odor as though dampness may be causing mildew.
Nice small hotel with friendly staff and good restaurant. We booked two rooms, who were different but both nicely decorated and comfortable. The curtains don't block all the light from entering the room.
Food was excellent and measured pace of service made for a very enjoyable evening. Room was well appointed and clean.
It is a very beautiful hotel, the rooms are decorated to an exceptionally high standard. We stayed in Belle de Nuit and it was simply lovely. Very spacious, large bathroom with a raised, deep bath and very good separate shower. The restaurant is exceptional, original and delicious food. Wonderful!
Excellent room. Excellent breakfast with very good choice Evening meal was pricey. Did not appear to be other restaurants in the area in fact the hotel is on the edge of an industrial area. Even so, for us, if the evening meal was lower in price this would be a good choice for an overnight stay.
Watching indoor tennis whilst eating dinner. Good breakfast buffet. Free wi-fi. Some construction and decorating work detracted from the ambiance. Limited menu.
I like the natur (mountan and a town. No
A slightly quirky almost "industrial building" thats not quite finished. inside though an aladins cave of facility ;indoor tennis courts /badminton and golf.Friendly staff, small cosy bar area and also clean restaurant, with simple menu. Rooms were clean and comfortable
Closeness to countryside to walk my dog, food excellent, room very comfortable and staff very friendly not really - found the sports facilities within the complex a bit noisy
nice prices and ok rooms. poor location.
The staff which was very friendly. Also the room was very comfortable and I also had free internet connection what was important for me. The staff agreed to prolong my staying for 2 additional hours for free so I am very appreciate to them.
Staff were very friendly and helpful
Convenient, efficient service, quiet, quite complete breakfast buffet Overall external aspect of the building not very charming, but once inside, OK.
polite and interested staff. slightly 'off beat' establishment (in a good way)
Staff and owner very pleasent, food good. Hotel could be good if one or two things were sorted out. The Hotel closes at sunday lunch and reopens monday, which were not told. You have to use the night key to get in and out and there was no food or drink available. A problem when the tap water was brown and undrinkable. The owner showed us to a resteraunt in Verviers but overall this was disappointing. Health & Safety issues with doors and stairs and our room door was left open by staff.
We were priviledged to stay in a very special suite with sauna, jacuzzi, wide-screen tv, computer, and everything you could want (including a fabulous frog collection!) The view from the back was charming and unexpected. None
nice room More a general remark for all hotels in this area, that they only speak french
Probably the best food during our trip in Belgium. Rooms are reasonable and clean. Proprietor was charming and extremely personable. Lovely place with an exterior covered pool. A nice location and impeccable service. We arrived with 3 motorcycles looking like down troden wet beasts and were offered the use of the locked garage. A wonderful unexpected service
Very friendly staff, comfort and clean facilities. Great value for money in an excellent location
A friendly welcome and a very good choice of "gourmet" dishes for dinner Booking-in time of 1800 hrs is very early if one has travelled any distance
Cleanliness, friendly and helpful, great food.
i could not fault it on any account coffee and tea in the room
The room and the swimming pool were bigger than expected. I could see the owner cares a lot about cleaness for the entire hotel. Diner was also excellent.
Big comfortable room, free internet access Room on top floor overlooking main street was noisy very early in the morning
Very friendly lovely rooms
The restaurant and friendly owners
Superb evening meal and breakfast, room very well appointed, staff very helpful and friendly. Do not take plastic for the room - I missed that detail on the hotel information and had to make an extra trip to the hole in the wall when another hotel also did that trick!
Staff was friendly and room was clean and comfortable.
Good bathroom, comfortable bed, spacious room. Street is noisy during the day, but at night very quiet. The restaurant is really good. The staff, although nice, speaks exclusively French (we speak Portuguese, English, Spanish and Dutch and had to communicate by gestures). Cable Internet didn't work and no wifi signal on our room (1st floor). Ceiling light fell off during the night. Breakfast is tasty, but extremely simple.
Clean, quiet Restaurant a little expensive
Free Parking, internet access, room is spacious and clean. Hearty breakfast and good service.
Breakfast is delicious. The bedroom and en suite bathroom are enough space and comfortable. It's a little bit difficult to find the entrance of the hotel.