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The friendliness and extreme helpfulness of the staff that we requested a room for 2 and only had one (large) bed. we would have preferred separate beds
The staff were very helpful and welcoming. We had problems with a rental car we had booked but they helped us get it all sorted out.The hotel is in an excellent location and the room and bathroom were both a good size. Good breakfast as well.
The hotel staff has been very nice, they gave us all the information we nedeed.Breakfast was great.We has a great experience! We liked everything.
Helpful reception, Clean comfortable rooms, excellent location, secure parking. Lack of restaurant, but plenty outside. Not organised in time for self serve breakfast.
I liked the tasteful interior decor and the choice of music in the lobby, staff was very friendly and helpful, rooms were clean and comfortable, breakfast fresh and tasty.
The reception staff is very friendly and professional
Nice old hotel Lack of heating, bare essentialsn no food available.
We got a wonderful room. Very big with a great atmosphere. Free secure parking available. The hotel staff was great! The breakfast could have been better. Otherwise, the hotel was fantastic.
Location, friendly staff, welcome cocktail, free internet
The staff were very helpful and the location very central
Spacious comfortable modern hotel, good breakfast No english speaking TV channels or coffee making facility in room
staff was first class , the food good,i will return to the cristal hotel
It was very nice to get to borrow a bicycle from the hotel Environment was too dull
Free WiFi, big TV with hundrets of programs, balcony, big parking, large rooms, air conditioning, nice hotel staff. old carpets
free and fast wire internet connection available in the room
we loved the ambiance,the relaxing friendly surroundings and the staff
the staff, food and location the parking was very difficult - they needed a camera to see if someone was waiting to get in the parking garage!!!
Location in the historical part of the city - Very kind staff -
Very comfortable room. No
excellent hotel - in a great location in the middle of town - hotel has character and style and was very comfortable. Very good value for money
service and food
We choose this hotel because of its location & history. We found the staff--especially Jessica & Stefania, to be extremely helpful & friendly. In fact, everyone there went out of their way to insure the guests were taken care of in the best way possible. the food in the adjoining restaurant was excellent. We really felt well taken care of & everyone was very polite. We would recommend this hotel to anyone.
the location in the center of Cuneo Our room, which was described as a suite was old and dusty. It appeared not to have been used for a while. The bathroom was minimal. The showerhead could not be attached so you had to hold it all the time, and there was no shower curtain so you could not shower without flooding the bathroom. Certainly not worth the standing described and the money paid.
We arrived late but enjoyed an excellent meal in the restaurant with good attentive service. Thank you
Excellent front office help. Special thank you to Evelina for arranging a coat sent from Florence. Fantastic effort.Dining room for dinner was very good, great selection of wines. No.
Walk around the old town. Walk around the colonades. Walk along the river and around the viaduct. Beautiful lunch at the restaurant recommended by the hotel staff. Wanted to stay extra days to see a show in the old theatre and cycle around the area.
The location is as good as one can hope for and all the staff were so friendly and helpful. n/a
Great staff, lacking resturant but plenty in surrounding square, great town a must visit.
The location of the hotel in the square and easy reach of shops bars etc. Never enough pillows in hotel bedrooms always have to ask for more (2 per person)
Beautifull room, competance of personal, looks great, breakfast ok did not gave us the choice 2 single or double bed.. we got wrong room first instance, so we got in the "mess" of other hotelmembers
Excellent English speaking manager. Nothing was to much trouble. He changed our room, carried our cases, Introduced us to Grappa. Breakfast super with a waiter who brought us three different coffees, to teach us what to order in Italian. And valet parking. Next to town centre
very good restaurant with excelent food and service
A splendid location in the very genuine village/town of Limone (CN),waiters and reception staff where very friendly and most assisting,a place to reccomend to friend.The season just starting in a few weekt and I´m sure you can enjoy the place.Our lunch (outdoor) in early october was perface as well as value for money. In all fairness the place was clean but if you are "dust allegic" you might have problems ofc you can cure with "antihistamin".
The in-house spa facilities are excelent and also the Hotel's location within the village is ideal as we did not need transport during our stay. The Hotel advertises "No animals in the interest of hygene and peace" this was a great inconvenience to us as we travel with a small dog. On arrival we were met in reception by a cat and later during our evening meal we saw that the cat had free access to food preperation and service areas.(not very hygenic) Also during our meal we were constantly annoyed by flies with at least 6 landing in my wine. When brought to management's attention we were told "well it is September" and the flies removed with a spoon.
To walk through the spa to reach your apartment is not exactly convenient