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The staff were helpful. I booked two rroms for two nights for my family and another. Both room rates were the same. However, the room which my family stayed in is much smaller than the other room. The other room has a sofa and a huge bathroom.
Parking not a problem Easy to find - on route from San Sebastian Beds were very uncomfortable. Only 1 pillow. Room very small - for a 4* Hotel
If there had not been a coach party in on the Sunday night there would not have been any food available!!! Very poor for a 4 **** hotel.
Helpful reception staff. Good-sized room. We arrived on a Sunday and were told that the restaurant does not open on Sundays. The hotel is in an out-of-town commercial centre and the only place to get a cooked meal was the burger bar in the bowling alley!
As usual very high standards. This is our 3 year of staying on our way back to England and then back to Spain.
Very good value T V did not work.
Rooms had good WiFi and were clean Was a little difficult to find as it is in a retail park. Not a place with much charm but practicle and plenty of parking.
Good practical hotel for an overnight stay. Clean, tidy rooms, good facilities in the area and overall good value for money. No fridge in the room and only one chair in a double room ?
We were just on our trip to England so just a stopover We were in room 310 and the air conditioning was
it was clean and the staff was great and very helpful it's location was terrible and they never advertised that they were not in Lorgroño. because of the location I would not reccomend this hotel.
Friendly staff and the big parking area Nothing
Wonderfull gardens very well maintainrd.Free Wi Fi. Modern plumbing.Typical Spanish Hotel.
The green gardens. The menu of the hotel Lack in choices.
The room was spacious, clean and comfortable. It was in its own grounds and had plenty space to walk our dogs. Very easy to find. We arrived on a sunday after a 7 hour drive only to find out that there was no food or drink on site at weekends........something booking .com forgot to mention in their write up. There was only one member of staff that we saw. Breakfast was basic and the waitress never smiled or spoke to us. We cancelled our booking for our return journey.
The location outside the city of Logrono.
This hotel was a convenient stop-over between Barcelona and Santander.We arrived in the evening one day and left after breakfast the next.The bedroom was fine and so was the breakfast.The evening meal was moderate.
Very accessible, quite secure, very clean, helpful staff. Although breakfast was very good, it is a pity that the restaurant was not open at weekend, and that we do not appear to have had prior notice of this. We also understand that when open the menu is very limited, which is not good.
comfortable elegant hotel, sadly lacking a bar or restaurant
The friendliness of the staff & their willingness to answer all questions. Whilst not in the village it was just a short & pleasant stroll to the village. The shower was marvellous & there was a bath. The bathroom & bedroom were both spacious & well equipped. Fridge & free safe, fluffy large towels & hairdryer. Breakfast was very tasty with an option of cooked too & plentyful supplies of all types of breakfast. Very quiet too & free internet access & no need to worry about parking car. Would certainly return as great for Rioja bodega visits & less than 2 hours from ferry on good roads, but watch for updates on extending road network if tom tom/sat nav not current.
Nice comfortable room. Good value for money as a breakfast was inlcuded. No food or drinks available in evening - unfortunately Sunday is not a good night for this in this hotel or many others in Spain. Had to walk into Navarette to obtain a meal in the evening. Reception staff not the most helpful - very matter of fact.
Hotel is well located on Camino walk trail.Only street parking.When we steyed it was festival time August so expect lots of loud music and very little sleep.Hotel under staffed and very busy with locals.Great location if you have a car for touring around Rioja wine region Need more staff
Nothing. I was in Spain for 3 weeks and this was, by far, the worst hotel experience I had. We checked in around 7pm. I had emailed the hotel about 1.5 weeks earlier asking for recommendations for bodegas for wine tours and tasting. I got no response. Then, when we checked into the hotel, the front desk lady refused to call any of the bodegas to make reservations, despite my requests to do so. She said she would do it in the morning the next day. Well, the next day, no one came to work at the hotel. Literally. All day long, all the lights were turned off, there was no one at the front desk, ever. I just wandered around the hotel and it was a ghost town. Not a single person there to answer any questions or provide any help. A sorry, sorry excuse for a hotel operation. Incredibly disappointing and unprofessional.
Quit and clean. Hotel restaurant open until 22 and cheaper. It is diffucult to arrive at the hotel by car. Public parking at 200m.