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The minibar was stocked
Spacious room and comfortable bed. Walking distance from the airport.
The hotel's position close to the airport terminal.The comfortable room. One of the eating places ('Paella' or the like) was advertised in the room and in the lifts, but was closed "for the season".
The location, a short walk from the airport terminal. Very convenient. The room, the quiet. The staff was very helpful. The swimming pool closing at 07.30 PM. also, the hotel was a bit pricey.
The room was great. Mattress was super comfortable. Location was also great as we were staying because of a layover. Breakfast buffet was also the best I have ever had. Food prices at restaurant were a little pricey for what was offered. Room smelled a little of smoke. Suggestion: perhaps offer complimentary water bottles in rooms?
Proximity to airport was very useful and check out as well as car collection service were both good The carpet in room and corridor were not as clean as they could have been. Check-in was very slow!
Friendly staff, clean room, just next to terminal building (2 min walk), quick check-in and check-out.
the location as it serves the airport very well. The rooms are comfortable and the staff very helpful. The cost of drinks and meals. I with many others leave the hotel and eat and socialise in the airport. If the food and drink bill was less then people would be more likely to stay and eat on the premises. I even know people who avoid the hotel because of the cost
Easy access to the airport... Price.
The hotel is new and very clean and has all the necessary facilities for a pleasant stay. There was no family room and so I had to take two rooms with a connecting door for a family of four.
I had only one night at the Radisson Blu but it was great. Dinner at the Italian restaurant was memorable - unusual, creative dishes. My room was, for me, very spacious and luxurious. The breakfast buffet was outstanding and had a wonderful assortment including fresh fruit salad, which is a rarity indeed. I had time to use the heated swimming pool.and enjoyed it very much. Then a quick but tasty lunch in the bar before departure. All the staff were excellent - friendly and helpful. I especially appreciated a late check out as well as a concierge facility that allowed me to leave a large suitcase both at no additional charge. I didn't mind paying for the excellent facilities and service. Well worth it.
Reasonably sized room. Comfortable bed. Clean with one noteable exception. Airport accessible via covered walkway - 2 or 3 minutes at most. Broken glass on bathroom floor. Food and drinks a little pricey. Compulsory service charge for waiter service in main bar area.
It was convenient The check-in clerk was surly and offhand, and was ignorant. She also vaguely pointed in the wrong direction for the elevator/lift. A later desk clerk who entered my Priority Club number was very helpful.
The room was great, very confortable and tidy. Breakfast could've had more variety.
Bed comfortable Room far too warm when i arrived and in order to cool down the airconditioning had to be left on all night and it was noisy therefore could not sleep.
Surprised that they did not offer early morning breakfast pack in the room especailly as they are at an airport. Cheaper hotels do. Also what happened to the travel bag hooks at reception?
Pretty good value for the price, the hotel is very clean and quiet, the location for connecting flights is perfect, the transfer to the airport is well-organized. The price for the transfer was quite high
bar staff - really caring and giving a chocolate bar to our baby girl whihc was a nice gesture the food served in thehotel restaurant - the dinner - the food was cold and a siz e of portion misearble
everything I would like somebody to speak other languages. spanish for exemple
relative close location to STN n.a.
nice facilities, room on good condition, staff are very helpful there should be wireless connection available inside the room, so that we dont't have to come down at the lobby for longer period (very cold)
The hotel is very near to Stansted airport. There is a hotel shuttle at the airport. After 13 hours of long flight and reached UK at 8pm, it is very convenient to stay at the nearest hotel as it is only 5 minutes from the airport with comfortable and clean room.
Express check in was easy. Room was very clean, loved the extra pillows and helpful sleeping tips. Perfect for short stay. Also loved the shampoo installed in bathroom so I didn't have to unpack my stuff! Bathroom was a little like a hospital but that's also to say it was very clean, not really a problem. Also dialed down to reception and didn't get an answer, at 1am, but note says 24 hour reception.
No hot water in bathroom for 2 days. Unable to use jacuzzi Organised 2 wake up calls - one late, one never received
Good room very clean & well equipped with nice decor Luke warm breakfast food, no chef when cooked eggs required as per menu suggestion, long wait until he appeared, no spare knives available without request again a delay in staff appearance no marmelade, a normal breakfast requirement in England
Convenient location, very pleasant staff nice swimming pool. Breakfast, very mediocre.
Staff attitude Room was a little basic, no tea/coffee making facilities and no minibar
Room was comfortable and pleasant, we had a choice of locations in the hotel also so were able to choose a suitable room with our young son. The staff were friendly and helpful, especially reception. Our needs were seen to, ie an extra sheet for our son's travel cot. Breakfast was good and pool facilities pleasant. We did not have a cot in the room and this was listed on the booking summary at time of booking. We had our own so not a problem. The menu card in our room was completed by a previous guest and nuts from the bar were in a bowl that had been used for olives for another guest and not cleaned properly. The oil from the olives was in the bottom of the bowl. These missing attention to detail was disappointing.
the bed and shower is amazing. the pool steam and sauna is brill to, the staff are very friendly and happy to help the resturant food is overpriced for what quality the food that they served. wouldnt recomend eating in the resturant other then for breakfast
This is my third stay at this hotel. Front desk staff were very helpful. Attended an evening function at the hotel which was handled very professionally.
Very resonable price, good food served in the restaurant, the hotel clean and comfortable with friendly staff
clean and spacious nothing
Leisure club was great, bar area great, staff great,bed great Mixed up room bookings - twice, check out very slow
The staff is very friendly, the food and accomodation is excellent and the surroundings are beautiful.
Good location for Stansted and still quiet at night.
The very relaxed atmosphere and the good service Bar prices are over priced even by central London standards where I live
We liked the history of the hotel and the extreme confort of the hotel, it was a wonderful break feeling like we were in our own bubble for the weekend. We thought the wedding exhibition on in the morning made things a little hectic and the wedding guests in the restuarant also detracted from our relaxed morning.
Grounds and building are beautiful, very peaceful. The perfect weekend retreat. Some of the furnishings looked a little worn
The bed in the room was of a very high class. It enabled us to sleep soundly for a refreshing start to the following day. Downs Hall is a period hotel with some astounding features. Visitors still require modern bathroom/shower facilities in their rooms. Downs Hall was lacking in this department.
Very nice hotel for some one stay overnight in Stansted Airport area and want to have a sniff of the English Landlord era.A walk through the hotel and garden is already relaxing before having a drink in the comfortable bar. Helpfull staff . Taxi from Stansted 21 gbp
Too far away from anything
Comfortable room and dinner was good There is no lift to the 2nd floor (or certainly not that I was told about or directed to); the stair carpet between floors 1 and 2 is v worn; it was rather warm/stuffy in corridors; there is no quick route to car park, guests must walk out of the front and round the Hall to the back for the car park.
Very professional, courteous staff, nothing was too much trouble. The food was excellent. The room was clean and comfortable, room service was very good. Wonderful location. There was no lift to our room - but on a positive note the staff were happy to carry our bags up and down the stairs.
Quirky ! Extremely well done! Lack of Digital TV (Free View) and Wireless broadband
Very quirky hotel, loved the kitchen/diner, my husband and 11 year old grandson loved the sportscars, None
The generous size of the room. The theme/decor was fantastic. The justly proud, friendly and casual yet reassuring style of the management was welcoming. The self help, excellent choice and well presented food/style for breakfast was above expectations.The diner, (as well as our room), is stunning.
We liked everything at the Pit Stop. Good, off street parking. Very good hosts. Excellent accommodation and very good Breakfast food. The Pit Stop deserves to be included in anyone's holiday itinerary. It is more than a B&B and it is of a very high standard. The American DIner is wonderful and don't let the self service breakfast put you off from staying here Melvyn and Sindy have everything you need in their diner to feed hungry guests. Not only do you get to stay in luxury accommodation for a reasonable cost you also get to look around the beautiful cars stored there. The Pit Stop B&B is near enough London and next to Standsted Airport. Car enthusiasts should make sure to stay here and even if you do not have a passion for cars, like my w
Melvyn greeted me and spent time showing me around - it is fantastic!. We loved the 'diner' based on Ace Cafe - loved the details, great that we could help ourselves to breakfast - loved the flexibility - the fact we could bring our own food and cook. We loved looking around the cars. We will be back to try out another room and hire a car for the day. It was perfect! There is nothing we didn't like about our stay - we had the place to ourselves (which was perfect) but wondered how it might have worked out if it had been full.
Very warm welcome from Melvin, fantastic design in the rooms ans the kitchen. If you go in the vicinity, don't miss it! Be aware the Stansted airport is nearby. If you're looking for the perfect silence, it might be a problem
Splendid! Splendid! Splendid! This is the most fascinating place to stay at! If you love beautiful surroundings, comfort, extraordinary attention to detail in everything and fabulous cars then this is the place for you! Would my husband and I stay here again? Like a shot we would! Thank you Pit-Stop! Absolutely no complaints!
Friendly welcome and the rich serve-your-self breakfast
Cleanliness and location Cold water supply seemed to be supplied by outdoor tank, the temprature being subject to whatever the weather at the time, as it was 30c the nice cool shower I was looking forward to after a very hot day was a little disapointing.
Very comfortable, wonderful landlady, will certainly use again.
The staff were very welcoming. very clean and beautiful scenery. Felt very relaxed.
very comfortable, owners friendly and helpful. Family of 5 able to fit in one room which is very rare. Excellent idea for self service buffet breakfast especially when you have early flight. No except hard to find in the dark.
The attention to detail was impeccable. A lot of thought had gone into providing the "little things" that make a big difference.
Friendly welcome, including a pot of tea! Spotless accomodation, with thoughtfully decorated rooms. Delicious breakfast...just wish I could have tasted more of those home made jams and marmalades!! Would stay again!
loved the oldness of it all and inc village and friendliness of hosts no
Very friendly and comfortable. Home from Home. Excellent location in a typical English village with good pubs and restaurants very close to Stansted airport and the M11 - but very quiet
A delightful visit hosted by a wonderful couple with an opportunity to explore a small village north of london near Stansted Airport. easy train ride to Estate at Audley End & Cambridge.
Friendly and helpful owners, warm welcome with some very nice touches (including chocolate biscuits!) The guests lounge was clean and pleasant , but lacked a focus(i.e Tv ,real fire etc). Room rate seemed a little high for a guest house ,,,,albeit a top quality guest house.
Charming, extremely well-kept hotel. Excellent English breakfast, with other choices also. Very fresh fruit salad. The kind and helpful owners use fair trade food sources whenever possible and also organic (bio) foods. Good choice for Stansted Airport stopover. No.
very english style
Very nice and clean room. Easy to find a place to eat. Located nearby Stansted Airport. No
warm welcome and friendliness of owners. v comfortable lounge and good selection of magazines. Excellent breakfast with range of homemade jams and marmalades. no
Quiet,quaint village for being so close to Stansted airport. Wide range of eating and drinking establishments and shops all within walking distance of this homely and lovely hotel, wish we could have stayed longer than overnight.
Value for money. Good food Hotel is "tired" - rooms need refurbishment. Restaurant staff need training!
food was excellent
Pleasant, medieval ambiance in the main hotel, but modern, comfortable rooms.
The staff were very friendly and extremely helpful. The room was very clean.
The Bathroom could have been cleaner.
Helpful, friendly staff. Good food.
functional shower didn't work properly
Rooms were big and clean. Pillows particularly comfortable. I suffer from neck problems but had none next morning. Where do you buy them? Bar and pub were a bit of a disappointment and not the historic building I was expecting. Also, bar food only available until 9pm and restaurant shut.
separation of bar and restaurant from the bedrooms
I really liked the place, a quite, out of polution town. everything was ok
Cleanliness of the room
The room was perfect for my overnight stay and early morning flight. The foodcourt next door was very very handy. The bus service was fab and the bus driver was lovely.
Everything from start to finish was excellent No bad points room was great clean and beyond our expectations thanks very much for the great service you provided us
close to the Airport (10min), free parking, cheap, clean & quiet but basic room, fast food & shops next to the hotel.
Excellent value for money. Very very quiet. Friendly staff.
Good speedy check in, room small but clean and tidy, plenty of tv channels, a good tea and coffee tray provided, close to the airport its quite noisy with lorries etcI am not a fan of eating at the services!
Cleanliness and comfort, Staff attitude. None to speak of
the bed was lumpy with springs coming through and uncomfertable
Cleanliness, renovated rooms Far from public transport
The proximity to Stansted Airport - perfect for my frequent trips between Europe and the UK
Very large bedroom at the top of the main building. Staff were very welcoming and helpful. This is a small friendly and comfortable country house hotel which avoids the stuffiness of some of the larger establishments. We would definitely go back. Food was excellent with good sized portions.
Very helpful reception Noise from the macerator in my bathroom & others. Flickering lights throughout - felt like supply from a diesel generator out the back.
We liked the extra sitting space provided in the garden rooms. Its about time they invested in new pillows, I ended up using cushions in the pillowcase instead.
Lovely location and helpful staff Breakfast room could be better organised.
Quiet and relaxing,friendly staff. Excellent food and service. My only complaint was the shower in my room was not very effective.
Friendly staff,good food No lift , shower room was tired needed modenising
Location, clean, polite staff,food good, nice gardens. Some traffic noise.
Lovely Georgian Country House with period furniture. Large room and bathroom for a single. Pleasant conservatory restuarant and good quality food served. Helpful staff. None
The rooms where lovely and the staff where fantastic throughout my stay.Helping me with my luggage after having a very long day at work
Lovely grounds; relaxing and peaceful period property with ambience and charm. Nice clean bathroom (often tricky in period properties). Very comfortable bed There isn't anything bad, although it wouldn't suit families with young children or younger guests looking for a lively bar.
Everything was provided - hairdryer, iron etc. Location was peaceful. We arrived late in the evening and it was difficult to see the hotel sign from the road in the dark (we drove past it twice).Could have done with the sign illuminated. Neighbours friendly and directed us.
People are very friendly and nice, the room is warmly decorated and very neat and tidy. The bathroom is nice too, it has a good shower. they only make transfers from the guest house to the stansted airport, but not the other way round, so it costs about 7 pounds to get from stansted airport to there.
A little sanctuary close to the airport. Attention to detail...
Very near to Stansted Airport. No aircraft noise and quiet location. Continental breakfast more than adequate. Unfortunately there was a water main burst in close proximatey to The Willows which had the obvious outcome - no water!! (Not the fault of the owners!)
We used The Willows for overnight accommodation before a flight from Stansted. Despite the proximity to the airport it was very peaceful. The surroundings were beautifully kept with attractive floral displays enhancing the thatched cottage. Transport to and from the airport plus storage of our car were efficient.
good service, clean room, easy transport to the airport
Excellent. The staffs are very friendly and always ready to pick you up from and to the airport which is very close to the Guest House. They also speak very clear and not to fast, easy to understand if you are not English. Very clean, very beautiful and very comfortable.
The people where very nice and helpfull
good location close to airport, nice room, good transfer service to airport
No WiFi connection.
Price was reasonable and beer good Dinner choice was poor and expensive for what you good. The quality of our meals was very poor
very friendly staff and exelent food. everything was perfect. will be staying again very soon
Very comfortable bed,& quiet room, with excellent cooked breakfast included in the price. Early breakfast times, 7-8.30am on weekdays.
Very comfortable, very clean, breakfast was excellent cooked to order.Service excellent.
value for money
Nice deep bath - comfotable bed
Only real negative was the bed quilt - very stained and off putting..
Cleanliness and atmosphere of pub Water pressure & Showers ineffective. Tired decor
Friendly helpful staff, clean bright spacious room, modern annex to a what is obviously a traditional old country pub. Much better than portrayed on the website. I found the website misleading whether breakfast was included as it said it was then stated that you had to pay. The fact was it was included. No
A little expensive for the size and type of room.