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The room was exactly as described. The breakfast, while not included in our room rate, was excellent. We had requested a children's bed and it was waiting in the room for us with a small activity book for our daughter and some children's toiletries. Finally, we were in Erfurt during some unseasonably warm weather, so we were very pleased that the hotel had air conditioning!
very attentive staff who handled every request efficiently and in friendly manner.
great location; superb facilities
comfortable bed, excellent service
space, style, location, breakfast spa was not functional
the location was not central but great with wonderful views. the staff were very friendly and helpful with tourist information.
Breakfast was excellent. Dinner was not cheap, but quite good. Nice decoration and good location. Not very easy to find.
5-star hotel but still friendly and relaxed, great restaurant and bar
Exellent brekfast, the best we have ever had ! Fantastic dinner, very serviceminded and plesent staff. A very nice hotell, with alot of confort, space, lighten and with a very good site in the city. The lift capacitiy should be better.
spaciousness of hotel, calm and relaxing atmosphere, wonderful breakfast!
The room was very nice and very spacious. The towel warmer was a nice touch. Everything was extremely clean. A frig would have been a nice addition.
The Hotel Am Kaisersaal is well situated in the city for seeing all the historical sites, shopping, eating, relaxing, and near public transportation. I'd go back in a heart-beat.
The hotel was central to the sights in Erfurt, the on-site car parking facility was excellent and a must in town which has such complex oneway traffic systems and pedestrian streets.
Excellent location, friendly staff with great sense of humour, very versatile breakfast.
Convenience to old section of Dresden, excellent breakfast room, pleasant ambience.
Clean and spacious rooms, nice abundant breakfast, receptionists kind and helpful.
Very helpful personnel, interesting surroundings, close to the shops and the Center of the City. Pleasant rooms. Calm and quiet.
on site parking very near heart of the old town. good english speaking restaurant doing local food next door.
The breakfast buffet was amazing, including help-yourself sekt and a waffle-iron to make waffles, as well as everything else you would expect in abundance. The room was comfortable and the staff were friendly. We had a quiet room looking into the courtyard as requested. We would happily stay there again.
Front person were all excellent. It is a little bit difficult to find a perking lot.
I really appreciated their flexible services when my child was ill suddenly.
Very good service breakfast very good
Great location, easy parking, overall a very good hotel. Have a very fine restaurant if you're looking for haute cuisine. Breakfast too expensive, otherwise would have got excellent for value too.
A very comfortable hotel in a beautiful city.It is in a good location a short walk from the station and the city centre.The breakfast in the hotel is too expensive but there are plenty of good cafe's on Anger that offer breakfast for about 4 euros
very freindly and helpful staff did not take breakfast, at €15 each it is to expensive,near station for 3 people it was €17.55.
Location to the city centre so my wife could go shoppong while I was in a business meeting. Not easy to find using a map only. The rental car GPS took us right to the front door, however the street is narrow and parking garage is tight to enter and exit.
Small but very cosy hotel, with extremely helpful staff
professionalism and kindness of service staff; location close to pedestriasn zone downtown with parking garage
Location and friendly staff. Not really.
Very good service in reception. Nice location. ....
I was given a comfortable and spacious room. It even had two doors, with a cute little ante room in between, which eliminated any noise coming from the hallway. Nice bathroom. The hotel staff were great. The breakfast was good. Ideally it would have nice to have free W-LAN in my room. I was however able to access my email by using the computer available for guests, which was located in the lobby.
Very good situation, one can visit the city center on foot.
central location the room, the bathroom and the shower were all rather small and cramped with little space to move around. OK for somewhere to crash for the night - but not ideal for a longer stay.
Location is great, decent room, clean room, price is right, they have parking (must pay). Would definitely stay here again €11,00 for not so great continental breakfast, no refrigerator in room. Would stay here again
We liked the location and the family that ran the hotel were nice. Walking distance to most things. Quiet and nice place.
Breakfast was good. Location was excellent. Small unlit step going into reception. My wife tripped and broke her hand because of that step. No hotel staff on site at that time (21:00).
Convenient for the city and its sights. Good free parking at the rear of the hotel. We arrived at 1630 and there was nobody there, only a otice to go to a cafe 50 meters down the road where we got the room key.
Lokation is very nice, from mainstation easy to access with Tram. Wireless Lan can be used only rooms face to the mainstreet (= something noisy) and breakfast room.