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Clean, Economical, Great Location, Great Staff, Free Train Ticket to Berlin Downtown, New Zero cost wifi option was truly on the slow side
Very nice, new hotel with good interior design. Easy and effective temperature control in the room, sufficient culinary offer late in the evening. Excellent location for those taking very early flights Car Parking is too expensive. I propose to establish two prices - for guests of the hotel and for all others willing to use this facility.
The room was very nice and quiet. Hotel is brand new. Walking distance to the airport. Google maps show the hotel address in a wrong place (the other side of motorway).
Incredibly rude and non service focused staff . Bill has to be settled on arrival and have been chased at breakfast to pre pay . Terrible experience !
excellent location for early flight. Excellent added extra of a daily travel ticket, lovely, very varied breakfast. No
5 minutes from the train station stop, and 10 minutes from the airport. Quiet rooms for having a good rest. Very new and clean. I would have prefered a bit more comunicative staff.
There was some hairs on the bed
Walking distance to the terminal
The room was very nice but i dont think it had been serviced since the last occupier. The bed was very comfortable and the shower was probably the best i have used in a hotel for years. The staff were very good and very helpful. The free travel tickets were brilliant. the hotel is very new as is the staff, they did a very good job considering we were all suffering volcanoitis. I dont think the room had been serviced since the last occupier. there was some rotting strawberries on the dresssing table and a half empty bottle of water in the mini bar. The mini bar was virtually empty when we arrived but was replenished the next day. The food was pretty average. A very good breakfast menu but didnt live up to expectations and the same with the evening meal. But as time goes on I am sure it will improve.
Would stay at this hotel eney time 10/10
one of the best airport hotels i've stayed in. very clean and comfortable. also the free travel pass into the city was a welcome touch-the rain station was only 200 yards from hotel. the dinner menu was very limited
Very nice Hotel, right opposite the airport. Good but a bit expensive breakfast. Nice dinner. Very clean. Safe area - hence there are no people within 5km radius :) Very friendly staff. Just 30min with Airport express to the heart of Berlin. Internet is not free and very expensive, though super fast with low latency! If you plan to ask for an ironing board expect to get it in at least 1,5H (happened twice to me)!! Hope you get some more ironing boards guys before I come there again soon!
Clean with good facilities in room. Shuttle (free) to Schonefeld airport. Surcharge of Eu 10.00 for a smoking room even though there is no mention of it when booking online either on hotel website or booking.com
Quiet night sliping and comform place. It was noisy night, the pillows were missing , not frandly staff. We pay over money for the breakfast.
Excellent hotel as expected from the brand. Located about 3 km from main airport terminal. Excellent 24 hour shuttle bus service (we had to be at airport for 5am) which serviced airport terminal and train station regularly.
The rooms were comfortable and clean. Good pillows. Staff was friendly and went out of their way to help us. Especially thanks to the driver who drove us to the airport to buy toothpaste. :)
Connection (shuttle bus) between airport and the hotel; possibility for (very) early breakfast.
The room smells like shit. The personnel is very very slow even they smile all the time.
The shuttle service is a great idea. Not enough vegetarian options. Also,we couldn't get any pain killers from the reception.
Good a/p transfer and close to a/p The bar was empty no atmosphere to wind-down in.
very good value for money. well connected to the airport. not well connected to Berlin center.had to go the airport to and take atrain from there.
Recentlly built, very clean, new furniture. We found all we needed for a short stay waiting for the early morning flight. Perfect shuttle service -kostenlos. We had paid the room before we arrived in Germany, still they reserved 100 Euro for one week after our departure. Worrying!
The environment of the hotel is very calm. The hotel itself is nice and clean.
Food, Sauna, Solarium
Good lakeside location. Professional attentive Barchef. Good cooking. Wide choice of wines. Attentive service in restaurant. Good 4-star hotel. Everything professionally run. Recommended. No clear procedure to book a room with lakeside view if booing online. Not easy to get information from reception about seminar rooms.
Comfortable and quiet room. Excellent buffet breakfast. Some of the staff encountered were not able to understand English very well. Wireless internet did not function for us during the duration of our stay making it difficult to make onward bookings.
20 mint by car rom Tropicl islands(aqua park),near Berlin.sweet hotel near buatiful lake,nice,big clean rooms,good servis,food was super in restorant by evening,very romantic athmosfere,nice pool. all was super,price ok too.
Friendly staff, excelent restorant No Internet access in the room, very poor selection of TV channels
The hotel personel is great and extremelly friendly. They'll book and/or solve sutff for you, in case you can't. They are really and sincerelly great! The only downside of the room was the television; it's too small and no flat screen. My laptop 15'4 screen is bigger than the TV's one. The only international channel in English was CNN; no movie channels or paid TV in English. One other comment is that the internet access is too expensive; EUR 8,00 per hour. It should be free, considering the price paid for a category III room.
Convenient but quiet central location, with bars opening late into the evening. Good English spoken by all staff and 24 hour front desk. Wifi (wireless LAN) internet seemed expensive to me at 12.50 Euros for 24 hours. I didn't use it.
excellent service, cleanliness, comfort,and people
very good price comparing to the comfort
excellent hotel for such price nice staff
It is value for money The kitchen can improve.
really nice place, garage, clean rooms
very clean and comfortable, friendly and helpful english speaking staff all round exellence.
Everything was just perfect Nothing
I liked the selection of food both for breakfast and evening meals. I told you about it above and I might add that I wanted to stay until 14:00 hours in my room just watching television. It was flatly refused so I went to the airport waiting there for 3-4 hours instead. At two o'clock the cleaning personnel had not even started on my room ???
Excellent breakfast, good location, quiet, plain but comfortable single room
They tried to charge 32 euro extra for preparing the room. It is just unfair, since it was not mentioned in the initial offer. It is a huge difference between 49 euro or 81 euro per night. 10 euro per cat is also a bit too much, but it was not hidden, so it's acceptable
The staff in the reception were very welcoming and professional. And very serviceminded. Saturday evening we had a very bad experience in the restaurant.The waiter was very rude and absolutly not serviceminded!!!
good location for berlin area. Very near s bahn. pleasant staff, good facilities. Excellent hotel
Hotel very well placed for access to Berlin by train, station 5 mins walk. Good local restauraunts within 5 - 10 minutes walk. Staff very friendly and helpfull.
That the hotel is in really good place.. i mean than, there are train and bus station.. there are many different restaurants... very nice reception and excellent breakfast :)
Very polite staff. Smel of dog in the reception.
staff wasvery friendly. Breakfast was very god
Nice staff, excellent breakfast Dogs, everybody smokes...
The staff were friendly and helpful.The room was very confortable and clean.Very good breakfast buffet.Good location-quite near from the highway.
Family run, very helpful and pleasant
The absence of city noise. The very easy going nature of the staff who were very helpful. Nothing
Clean rooms, friendly staff, good breakfast. Quiet, free parking, close to train station (1 mile).
The location is very good. Right in the heart of the city near the main train station, stores and restaurants. The room was terrible, incredibly small. The bathroom was out on the Hall and this was not claerly informed when I made the reservation.
Very pleasant walks around the river banks - interesting wildlife on view
Location. Staff, Quality of Hotel No
Very large clean rooms with wonderful view overlooking the park and the river Spree. The staff were friendly and helpful and the area quiet, relaxing and with nice walks along the river close bye. Food in the restaurant was good for the price. The beds were a little hard so perhaps a top matress would have been good. Otherwise couldn't fault anything else.
Location is on our four-to-five-a-year road. There we found a better value for money than we used to have in Ramada close by. River view, breakfast, calmness.
Fine location by river Spree. Very silent place. City centre is just 10 minutes walk. Double room was perfect (big room area, view to the river, nice bathroom). Good and helpfull staff. In hotel is elevator, well restorant. Free parking for a car. We can tell only warm words about this hotel.
It is very quiet location and the breakfast was very good It is too far off the center of Berlin, however there is a nearby train which has many problems.
It was close to the s bahn, breakfast was good, they were very helpful in accommendating us with our late arrival There were no guest reviews
Very friendly staff. Quiet surrounding. Room very clean and tidy. If you are looking for an hotel to escape the fuzz of the city, this is the right place. Close to the railway station and some restaurants in Eichwalde, it has all kinds of facilities close by. Whilst in a quiet surrounding outside Berlin, the hotel is not fitting for people who do not wish to travel a lot. It's a good 40 minutes travel from the hotel to the heart of Berlin by S-bahn. Wasn't a problem for us, but one should take this in mind.
The Hotel is very close to the airport, and also 5 min walk from S line train station, it takes only 30-45 min to get to the center of Berlin The owner of the hotel is a lovely woman, she is very helpfull, especially with knowledge of German and English, she also will drive you to the airport.
It was comfortable clean and warm. The breakfast was also good and the staff were very pleasant I arrived at quite late in the evening on a sunday and was quite tried. I really would have liked to get some dinner and something to drink but the hotel was quite isolated and there was nothing available at the hotel either.
Very good value for money and very hospitable landlady.
Clean, comfortable, quiet, convenient for airport
We arrived at the airport quite late in the evening our host came to pick us up and was extremely helpful.
lovely no elevator
Very good overall, friendlyand helpfull staff, good location when travelling via Schoenefeld airport.
friendly staff .Quiet atmosphere
Very nice & gentle personnel, I was collected from the station.
Very Cheerful staff & Owner