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Situation. Friendliness and helpfulness of staff. Decor and facilities. Breakfasts. Parking arrangements. Musak in public areas. Suggest economies in use of linen particularly towels and to save resources.
Frindliness of staff incredibly good. Real nice with our baby as well. Spa nice/new/airy. We felt truely comfortable! Heating didnt work properly - rooms were a little cold.
Words cannot describe the amazing experience we had at the Cambrian, the place is great, clean, peaceful, with lots and lots of entertainment activities along with the great spa, pools and the mountain spectacular views..the staff are very friendly and helpful they make you feel at home..I can say it is one of the best hotels I've ever stayed at The parking area
Great place to relax after sight seeing the Alps! Excellent place to relax. The location is more suited for winter skiing. Out of season the rest of the town is mainly closed. It is a little bit far out if the way if you are interested in seeing the sights of Switzerland. Saying that, it's a great place to go and relax and get away from it all.
Location, decor, spa Parking is a problem. I scratched my car in the very narrow car park (Coop). Be careful.
Great location, wonderful spa. The hillside rooms are a bit loud when there is traffic outside, but fortunately the traffic is quite low.
Comfortable hotel with nice panorama parking is too small
Stayed for a weekend - fabulous location - Great hotel with excellent furniture and equipments.
The facilities The parking lote
Superb hotel, fantastic staff, excellent rooms, very clean, fantastic view, everything was perfect
The Wellness & Spa very nice and the room with the balcony with the beautiful vieuw also. We also had a very nice dinner and the breakfast buffet was great! The people which served the dinner meal was not so friendly .
Wellness/Spa area was magnificent and so was the location. Dinner was great and breakfast was good. The ambiance in and around the hotel was calm and peacefull. A lot of free activities. The Niederhorn room is a very small room. The facilities in the room were poor. Only 15 TV-channels which were mostly in German, all other TV+internet services had to be paid.
The Hotel staff are very polite and responsivness. The food is great and the Spa services are fantastic 1) No Air Conditions in room 2) Mosquitos from the lake 3) The Area is so dead after 7:00 pm
Excellent location and quietness. The room originally assigned did not meet our expections (too small, matrimonial bed, no balcony); by far too expensive for the value. Following our complains we got a higher standard room that was ok.
Location on river. The continuous river noise, complained about by some other reviewers, was definitely noticeable in my room, but to me it was "white noise" very similar to an air conditioner, and I didn't mind it. In fact, it probably helped to drown out other, more irregular noises that I would have been bothered by.
Excellent central location. Nice rooms, modern design, elegant. The bathroom being almost see-through. It looks fantastic but its not very practical. I'm sure this is fine for married couples, but for the non-married, or if you are friends sharing a room there is a privacy barrier that is missing.
Location and uniqueness of design of rooms. Friendliness of staff. Relaxd atmosphere. Improvement in garden area. Opportunity for cooked breakfast. More efficient air conditioning.
Possibiliy to eat breakfast outside along the riverfront. Location of hotel is great. we had a room with a "Grandlit". Room a bit too small for two people.
Location, as I was using it for business I believe wireless interconnection should be free and part of the service
reserved a superior double room, got the suite 218 with approx. 60 sqm! 4 stars is maybe overrated: few personal, no mini-bar in bedroom...
Very good situation on the river in the city center Small rooms with the nearly transparent (!) bathroom occupying 1/3 of the room, small beds (called "Queensize"?!), no minibar, no place for the luggage and clothes, parody of the closet, no place to hang towels in the bathroom. Uncomfortable underground parking having no access to the hotel. "Fourstar hotel with twostar equipment and services."
Striking, central riverside location - noise of rushing water far better than that from the Saturday night crowds which were a safe distance away. The single room had too much furniture and was a bit bleak with the basic 60s-retro design. More self-service at Sunday breakfast, including drinks, than I would have expected in a four-star hotel.
breakfast and the view
Our stay at the Dorint at Beatenberg was our best location and accommodation in Europe. The staff could not have been better and our stay has left a very positive impression of Switzerland.
The location of the hotel is spectacular; the room was clean and spacious, with a balcony view overlooking the lake and mountains. The staff was very friendly and professional. The food was delicious.
First of all we had a breathtaking view of the mountains and the lake. The room was very spacious - on 2 floors - and comfortable. The breakfast was good and the food at dinner was excellent and not too expensive. There is also a large swimming pool. The hotel is very convenient for the funicular and the chair lift to go to Niederhorn and toboganing. We had a very comfortable and relaxed stay.
I enjoyed the views from this hotel and the all the activities it offered
The location and view to the lake is amazing. The room was very poor with too old furniture for 4*.
comfortable room, lovely balcony, incredible view Kitchenette was locked and unusable
The place made me feel like I was at my home, with the small pantry and balcony. The views are priceless and breathtaking. The staff were superb they smiled all the time and offered their help. The Internet and parking is big thing to me, they were available at all time. Taking the bags from car to the room was a nightmare. There is no bell captain to help you. Neither do they have at least a trolley to be able to make your trip easier.
Excellent location (stunning surroundings), very nice pool, great breakfast. No roomservice and no minibar.
The only thing they need is Air Conditioning but that's rare in Europe It was over 90 but we had brought fans so wasn't terrible
There was no mini bar, and no double bedroom available
Pool was tooooooo cold and wellness area not very nice.
The staff was very friendly and the room is really nice. I enjoyed and felt nearly like home..... The bed was very confortable... Not really the hotel, but I slept on a Friday night and got waken up at 7am by the people preparing the market just outside my room... was kind of annoying, since I went to bed at around 2.
Location and exterior Missing tea-making equipment in the room
the hotel is good in general and centrally located. The environment is noisy at night.
Excellent hotel, with probably the best value for money for amenities I have come across for a while. Staff were very pleasant and helpful.
Good service, very clean, superb location in city centre, right next to the river and many cafes and restaurants. Very close to the train station. Only one pillow and far too soft.
Good location, friendly & efficient staff air conditioning would be good
Location was good, near the center of town. Unfortunately, some of the rooms face directly to one of the towns courtyards, which is very noisy late into the evening and early morning.
Central location in nicer, old area of the town. Room overlooked the town hall square.
pleasant staff....good food ...clean room std double room bit on small side but good
the staff was very helpful. bent over backwards to help us out. can't say enough about their service. very clean. comfortable. unlimited, multi computer, internet use. great food. an excellent hotel. a bit pricey, but that price is pretty standard in that town.
Only the staff mare so friendly Room size are very small and it is not good for two person at the room
excellent views,spa and hot spring pool,very good restaurants,very good facilities,well maintained,excellent service,very friendly and helpfull staff. Very good position for day trip trecking,nearby mountain trails.
General hotel facilities were very nice and the pool, saunas and spar were all included. Nice little extra as you arrive as well as the mini bar being included. The room we had was out of date and didn't fit the rest of the hotel as afr as style is concerned. No tea & coffee facilities in the room.
Quiet location, spa facilities. No welcome aperitif.
The Lenkerhof is one of the world's best. The service is outstanding and the resort and surrounding area are absolutely spectacular. A must-stay for luxury in the Alps.
Extremely beautiful hotel, and amazing sauna/spa, and hot outdoor pool. We had a beautiful morning view of the mountains and trees that surrounded the hotel. Words cannot describe the beauty of the panoramic views here. The morning breakfast buffet was very good, and had many choices that you can chose from. Very romantic place! The restaurant and bar was very nice, and classy. But it was a bit over prices for what your got to eat, but we were told that is normal in Switzerland.
It's a beautiful hotel and we stayed in a very big and comfortable room with a great view. The staff is very friendly and professional, breakfast was delicious and plentiful and the spa area very modern. We appreciated mindful things such a free drinks in the mini bar and fruit baskets on the hotel floors. There a two fancy restaurants in the hotel, in addition we would have liked a more informal place with traditional Swiss fare.
All was just excellent!!!!
friendly staff and very elegant rooms I wish if they had a better gym
I liked the professionalism and kindness of the staff. They were very efficient. I think the room charges are ^very high compared to some other hotels with similar specifications.
lovely hotel. staff, room, garden, pool and location all great.
Great hotel! Beautiful surroundings and great views of them from the hotel. The food was very good and the staff very friendly and helpful.
The hotel is modern, clean, excellent food and welcoming staff. Great views of the Alps from the balcony. The name. Dont be fooled by the name "Single". If you are not single, its ok to stay here! Initially I was put off booking this hotel for my wife and I holiday in the Alps, for fear of the hotel being full of singles, like a Singles bar, or club or something a little weird. However, this hotel is terrific! It was quiet, clean, very modern, and great facilities. I would stay there again!
It was very spacious comfortable with friendly staff but a little formal for our liking. The toilets cubicle in our room was screened with opaque material and it was possible to see verything that was happening in there because there were no walls separating the cubicle from the room.
Everything. It's also a great place to have dinner The swimming pool and wellness center is only open until 22:00. This is a pity, since it has glass windows with a beatiful view and would be great for swimming at night.
The amazing view out of the dining room while having breakfast. Very friendly staff!
Restaurant, buffet breakfast, pool, wellness area, size of room
Excellent views from the balcony of our room. Modern, comfortable facilities. Good restaurant. Location in the middle of a real village is a plus. The managers -- the people with whom we interacted at the reception desk -- were remarkably unfriendly, unwelcoming, distracted. Checking out took far too long. The other staff people in the hotel and restaurant were pleasant and helpful.
everything about our stay was excellent and we would have no hesitation in recommending it to others
Warm welcome, personal service, very nice restaurant with excellent food and good selection of wines.
We thought that the people were very nice. We did not arrive until late because of the very crowded trains due to the volcanic ash problem. They made us feel at home and we enjoyed our stay. We probably would have stayed longer if we had had a car. It seemed rather far away from public transportation.
The Hotel and surroundings, stunning
Cosy atmosphere, nice SPA and the excellent restaurant!
Very helpful staff. Breakfast menu very acceptable. Rooms overly heated. Windows were able to be opened, but bedroom had only a small window permitting little cross-ventilation. Doona that was provided with bed would have been fine in cold weather, but did not serve any purpose in the heat. A light sheet would have helped. But this is a very minor concern. Overall, the place was excellent.
Old and worldy hotel - great view of Lake from LakeView bedroom - Staff were very helpful Hotel is a little older than expected - rooms could do with renovation - Dinner was expensive!
excellent and very friendly staff; excellent facilities and thermal centre, definitively the place to go to relax and enjoy excellent Swiss atmosphere
friendly welcome the free drink was restrictive
The personnel was friendly and helpful in advising about various excursion possibilities Some signs of inflexibility of one of the persons among the hotel personnel
Good location, nice room with balcony and an excellent view
Beatiful hotel in a very nice location
great location beside cable car station, got free pass from hotel which was a big bonus! good restaurants nearby. walking also very good.
The wonderful views from the bedroom window, the food, dinner and breakfast, friendly receptionists. I could not get on to the internet....but it was not urgent. Very little was written in English,which would make it easier for some. eg, menus.
The staff was very friendly and went out of their way to speak English to me and make sure that I was able to understand what they were saying. I would definitely stay at this hotel again. The food, both dinner and breakfast was very good.
Very nice hotel, and a nice room. The food is delicious with local products, the staff very very nice and friendly. We had a beautiful room with a very nice view on the lake. Parking in front of the hotel. The hotel is newly refreshed, very nicely done. We will come back during summer time to dine on the terrace in front of the lake. Nothing, very nice stay
The view from room 102 and the space on the balcony. I would have liked the two rooms I booked to be next to each other.
Superb location overlooking the lake Poor breakfast and renovation work in progress
Location on lakeside of Lake Thun is wonderful with most rooms having a marvellous view of the mountains,lake and marina.The rooms are very well furnished, of a good size and mostly with balconys, the two rooms we had the bathrooms were rather small . The staff are all very friendly and very sociable.
This is a very nice hotel in a beautiful location.
the rooms overlooking the marina are a must. The rooms at the rear of the hotel look out onto the roadway. It is worth paying a bit extra for the front rooms which look out onto the lake. Not a thing. Payment can be authorised by the reception staff in most currencieseven using your credit card.
We loved the view of the Thunersee, mountains and Spiez city. The restaurant food was delicious and the waitress we had for both dinner and breakfast was so pleasant! We loved the peace and serenity of the hotel, our balcony, plus enjoyed walking to the Castle and the town. Yes, a friend had emailed us about getting together after we left Spiez and asked the hotel to give us the email. She even telephoned to the hotel from Zurich asking them to be sure to give us the printed email. They did print it and left it in our room box at the front desk. We noticed the paper in the box at checkout the next day, but no one even mentioned the message to us nor gave us the message that day or the day before. If we hadn't looked up and noticed it, we would have left the hotel without the information we needed. They saw us continually at breakfast and in the lobby, but didn't leave us a note or say anything about our having received a message.
The back side of the hotel (#220) received full visability from the outdoor bar tables (noise until well after midnight) and second hand smoke into our room nearly all day and until mid night from bar customers, hotel guests, and hotel employees who smoke nearly all day on the back side of the hotel. Would never stay on the back side again!!
location hotel staff not very friendly. I didn't see any of them smiling. One waiter even argued with us on a mistake that his colleague made during our ordering for food. The next day his colleague apologized to us. Parking place too little and very busy. a lot of guests, not enough staff.
Very well equipped room for a 3-star hotel. The hotel was full and so there was quite a lot of extraneous noise - loud conversations in the corridor late at night. This is frequently experienced in hotels in German Switzerland. The very busy restaurant serves fine meals but I regret the absence of the Bircher meusli at breakfast time.
The service was excellent as usual, and the restaurant is first class. On a sunny morning the mountain view is spectacular
The view from our room and the lovely terrace.
I liked location and the atmosphere in the hotel. The price in my opinion is excessive.
Excellent service and quality decor. Also friendly staff No. Everything was perfect.
location , view , cozy , staff are very nice and helpfull they care like a 5 star hotel internet is expensive , the only hot choice in breakfast is boiled eggs and ban cake in sunday but generaly it is good they could use toaster to worm the bread . rooms need fridge . rooms need AC or fan although the weather is great but some times it gets too hot inside the room location of the hotel is far from bus station if you want to enjoy your stay in this hotel or any other hotels in interlaken or thun ,it's better to rent a car and discover the area
The excellent views, helpfulness of the staff and the cleanliness of the hotel and room.
the lake view is very beautiful and it's the prominent point of this hotel. most of hotel's staffs work by routine,no kindly service mind. it locates on the hill so it's not easy to go up with the large luggage by foot,no private car.
The view and the room. the location is okay.
Very good room for the price. Views from the lakeside rooms is superb. Very good restaurant, but also very pricey. No free wi-fi. If you have no transport, there are very few alternatives to the restaurant.
The rooms are spacious, beautiful views, large modern bathroom with full shower, in room coffee/tea. Staff very helpful with local information and assistance as needed. The hotel restaurant dinners were the best on our three week journey; Michelin star quality. Exceptional breakfast included. Free on-site parking. Definitely a repeat for us.
Views, privacy, food, friendly staff. Easy access to public transport if required
It is a really good hotel. It is out of the touristic circuit of Interlaken, but still, it's close to everything. Staff is very helpfull. The best part is the restaurant. It is a really good restaurant, recommended by the guide-bleu. The chef does an amazing job!
Nice, quiet hotel and location. Excellent breakfast buffet. Did not mention there was a 10 nimute uphill walk from public transportation drop off. No Shuttle service was available.
The hotel was calm, you had there all you needed. The personnel was really customer friendly and took care of us well. The hotel was located outside the village, we realised it only when arriving and walked with our luggage there. When leaving, there was a transport, but it would have been nice to have the transport already when coming. Maybe more information about it on the website?