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Stayed in Room 10 overlooking the Rhine, with small balcony. Very large room, but small bathroom. Very clean and comfortable. Hotel is directly opposite the KD line stop. Did not eat in the hotel apart from breakfast, which consisted of smoked salmon, boiled eggs, salami, cold meats, cheeses, rolls, juices and cereals. The owner was a very pleasant man. Very convenient for train also. No.
There was a wonderful view of the Rhine and a castle from the balcony. Nice variety offered at breakfast. Friendly, helpful management. The KD cruise line docks directly across the street and the train station is a few minute walk. Great location!
Great location overlooking the Rhine right near the KD ferry pier. Really large room, well furnished, good place to stay in St Goar.
Very big room with wonderful view on the Rhein Bit old furnitures in the room. Unpleasant smell in the stairwell, but fortunately not in the room.
The owner couldn't be more helpful. He seemed to take a personal interest in every guest. The situation of the Hotel is perfect with beautiful views over the Rhine. A balcony room in the summer would be perfect. Ideally situated for hiking.
The quiet location No id request from the staff, we booked in without showing any identity at all.
Friendly staff, and for once a hotel has figured out traveler's need more than one electrical outlet in their room. The rooms with balconies overlooking the Rhine are extrememely nice, and despite being at the center of town the hotel was quiet.
Excellent location, spacious room with a pleasant view, very friendly and helpful proprietor. In-room mini-bar would be nice.
This hotel is located in a very good spot in the town. Right in front of the KD boat tour pier of the Rhein river. The cat castle is in a window view. The hotel manager is always asking if there is any problem in your stay.
Excellent location with superb views, ok dining room with average service.
The Breakfast was excellent The room was far too hot - should have had air conditioning. No information in English, we did ask but none was produced. The hotel was very overpriced
They offered a nice food.
We enjoyed everything about our visit and will tell all of our friends Our timing was bad because the castle tour wasn't open yet!
Excellent Location. Clean comfortable rooms. Friendly staff
We liked the convenience of having the castle to explore, a restaurant with views, and our room in close proximity. The free parking was also an added bonus. The view from our room was beautiful! The king bed is actually two twins pushed together. Not to mention, the bed/s were not very comfortable unless you like a hard bed. You are definitely paying for the castle aspect because the rooms were average.
The guest room was clean. The guest room was far from reception. There was no porter. There was no explanation about the location of guest room from reception staff when I check-in. That's why I misunderstood that the guest room location is near by reception. After I checked-in, I carried 3 heavy buggage to the in front of reception which locate at the 1st floor. At that time they explained to me about the location of guest room. So that I had to carry our buggage to downstair again. I reserved the restaurant at 8:30, but the restaurant couldn't prepare the table for us on time. After they provided for us a very small table which located close to reception without any tablecloth! The table was too small to put all meals and noisy location. I was disappointed.
Convient, historic Buildring going on outside room area, when at 9pm an tired the hotel staff explained they would be working onther hour! Disapointed in guest relations.
Breathtaking location, nice wellness area, average service, average dining room Hot room, no aircon, tired dated bathroom, no hotel information in the room in any language, overpriced
We appreciated every part of our stay, beginning with our arrival. Although we arrived well before the regular check-in time, the staff found us a room that we could have immediately. We were first afraid that this new room in the villa would be less desirable than the room we reserved, but we were pleasantly surprised. The view of the Rhine from our balcony was superb. The view from the dining room with its wide windows was also great. We reserved a table for dinner and were surprised when the hostess led us away from the window area. However, we were given a table in a lovely private alcove which also had a view. Generally we found our experience to be better than we expected from the guest reviews we read.
Superbly clean, family run hotel. We felt welcomed and appreciated. Room had balcony where we enjoyed watching boats on the Rhine below. Relaxing supper in hotel's restaurant--good, hearty food. Small thing, but the pillows were a bit stiff and thick for my liking.
Owner very friendly. Breakfast was very good. There was nothing to do or any where to go in the evening. Trafic noise outside.
Truly charming hotel. The hotel is in a lovely village, right on the bank of the river Rhine. The rooms are well designed, new furniture, of course all very clean, very nice bedding, super bathroom etc etc. But what is really the winning point is their manager. The lady manager/owner has made our stay very special. It started with her waiting for us in front of the hotel when we were little lost, then giving us a lot of advice about the local events and thanks to her we witnessed a wonderful local festival and firework. The way she treats her guests is of course very professional but at the same time so warm that she makes the stay in this lovely lovely hotel even more special. We definitely recommend it.
Spa area, Staff, dinner in the restaurant. We stay in an appartment. The bed is very unconfortable. Service in the restaurant is slow.
It satisfied the basic needs. Aparment was plain Jane and dated yet clean. Hotel restaurant and rooms overlooked the Rhine while our apartment was several blocks away. Nice restaurant. Just that furniture while clean and in good condition was cheap. We thought we would have a river view as the web page indicated.
the restaurant served excellent food. the view over the river rhein the restaurant menus were not translated to english
Extremely poor location with freight noise 24 hours. On offer was only Italian food and wines at high prices - no local fare available
The staff were very helpful and friendly
Very friendly staff and good Italian food! The family room's bathroom was not great at all. Due to the fact it didn't had any window and the fan was probably not enough, it was very humid and already strong signs of mould on the wall and shower curtain.
Balcony view of the Rhine Poor lighting in the coridors
The breakfast was pretty good and the breakfast lady was nice. Front desk customer service. They did not swipe my credit card when checking out and had me sign an authorization form for the card I had given online 8 months prior instead. However, I had lost the card that they had on file and canceled it weeks before our trip. So they did not get paid and tracked me down at another hotel to get my new card number. I gladly gave my new credit card number and feel like all of this could have been avoided if they had asked me for my credit card and swiped it at check out like everyone else.
great room, Patio overlooks Rheine, bathroom has shower and bathThe view over the rheine and river traffic was interesting no
The dining at the hotel was very goos We did not have hot water in the family suit and when I sought help at 6:30 in the morning, no one was on duty at the desk. It was not fixed during my stay
Standard Double Room without view of Rhine River. We were given room 9 which had a side view of the Rhine. Good, modern bathroom. Enjoyed a good but reasonably expensive dinner in hotel restaurant. Room was very small and really a single room with a pull out under bed to make the double which was right up against the wall. Room window when open allowed foul smells to enter from toilet/bathroom ceiling outlet in roof below. Very noisy from traffic & trains all night. Don't expect any sleep. An expensive rip-off compared to other hotel experiences in Germany.
It was all fine
Very friendely staff, good food, exceptional cleanliness and views of the Rhine river Train and car traffic too noissy, especiall disturbing at sleep time
Friendly staff, absolutely excellent location (next to Rhein river with view to castle), excellently appointed room (facilities, space, view, lighting, etc.), free onsite parking, great breakfast. Nothing. Sorry we didn't stay longer.
Excellent food and great views of the Rhine
Food Staff service very poor, I had to go into the restaurant and ask for a drink which came 20 minutes later, no repeat table service. The three waitresses were inside the restaurant just talking to each other, I strongly felt they were talking about me negatively and laughing at me as I walked past them, this was in German which I do not understand. I am a middle aged man with grey hair and I am not very slim, they obviously found this humerous. I found this most offensive - it ruined my stay at the Hotel. I would strongly advise people not to stay here, otherwise you may experience the same offensive attitude from the staff.
This hotel is ideally situated to visit some of the most wonderful scenery of the Rhein region. The room was clean and the facilities, although limited were adequate for our short stay. The food was excellent in the hotel's restaurant, with the evening meal a particular pleasure.
The staff was very kind! Nothing was a problem.
I liked everything. The scenery is amazing. The hotel is excellent and the owner is incredible nice and helpful. I completely recommend this hotel!
Beautifully situated overlooking the Rhine. Close to ferry and landing places. Satisfying breakfast. Help with heavy case willingly given. Noise from the street (and a siren!) made it difficult to get to sleep - but that is no criticism of the hotel.
excellent service and extremely clean! Great tour advice very central nil.
Very friendly staff
I like laying on the bed ank watching TV during my stay at hotel
Very friendly owner couple/ staff; nice location. Good beds and a clean room. Excellent value for money No
owner very frendly ,spoke some english, free drink on arival,very good bikers place to stay
The owners made us feel at home. It was the most relaxing stop on our trip.
nothing special there was no hairdryer an phone in the room
nice family owned and the food they had was very good!!! the shower is a little small but thats how Europe is
Restaurant with excellent cooking
Excellent Hotel with friendly and helpful staff who took very good care of the guests. The hotel owner made me a special cup of tea when I was feeling a little unwell with a cold. Brilliant! The Bett & Bike bicycle servicing kit was also very helpful for our bikes. We liked everything about this hotel, it was the best we stayed in on our cycle tour.
The beds were comfortable!!! The service was not only good it was warm and friendly. The people who work in the hotel are really proud of the place and seem happy to help you enjoy your stay. The
Excellent meal and comfortable room.
The staff were very friendly and helpful. They didn't speak much english but were patient with our limited german. The atmosphere was very relaxing and the food good.
bed an shower ok, nice atmosphere, nice and quiet village at rhine border, most suitable for a weekend out everything ok
Hospitable and helpful with attention to detail. Rustic decor theme and tastefully decorated for Easter in a beautiful location 100 yards from the Rhine.
This was the exact type of hotel we always look for, to experience the best in German hospitality. The restaurant was filled with locals and their families eating dinner... what better recommendation could you have. Frau Rudell made the whole dining experience superb! the food and her dedicted attention to everyones service and especially ours in English was more than we ever hoped to receive. To say the food was excellent is an understatement and at a very reasonable price. We will return as often as we can. We can not honestly find a thing we did not like.