Fantastic setting with a mock castle built in the 1930s and modern buildings, very comfortable Diffficult to find as the street did not show on gps and a lack of directions, but found it pretty easily from the centre of the town. It had an old fashioned air of somewhat snooty staff, of the type one would expect in a hotel frequented by the rich elderly. Not a problem, not what is expected.
If we were given a refurbished room we would be absolutly happy with our staying in this nice hotel. Very beautifull surrounding. Room was very very simple like 2 star hotel.
Kindness and efficiency of staff and management. Nothing.
From the arrival till depart, everything was very well looked after. The personel was very friendly and super correct. I feld welcome and will come back.
Friendly staff and great nature environment. Barman was great and have great drink options. Gardens and all-around facilities are picture perfect! The Golf course is easy play and excellent for beginners. But, as an experienced player, the 9 hole course is a bit boring to be played all week long. The rooms have all you need, but needs more modern facilities. The TV is an old fashioned type, old (clean) carpet on the floor and very hot when summer comes. The rooms are smoking ones and that could be smelly and dangerous, due to all the wood around. Because it's a rural area and not so easy to go out for a coffee, a coffee/tea machine in the room would make a pleasant difference.
Courtesy of Staff, Quiet place, Fine room
Everything went really well, despite the fact that the wellness center and nobody informed us in advance. The wellness center was the key reason why we chose the hotel, so we were quite disappointed to discover it was closed on the second day. see above
Our stay was short wish we had stayed longer.
As always the spa is comfortable, the staffs are kind, and the food was fantastic. The location is also ideal, about an hour from the city center of Zurich.
rooms are very modern and clean.
Helpful staff, very clean and it was relatively quiet despite being close to a major road Some of the staff only spoke German.
rooms are new and very modern decorated no fitness center
Close to rail station (10 minute walk), close to downtown & walking trails, beautiful setting, excellent food & wine Dinner was very expensive, though was excellent service & taste. At check in we were given no information, just our keys, so it was a little confusing when breakfast was or what to do about ironing or getting services like internet
Good breakfast, WLAN free of charge
Very friendly and efficent Bells and no aircon
The location is quite good and silent, but the rooms are stuffy, no air conditioning.
Very spacious, well-decorated room, feels like cosy home. Really enjoyed the stay! none
Large, nicely decorated room, with good facilities. Welcoming staff and owners. Good variety for breakfast.
It is located in a convenient place, and is cozy and clean and reasonable price. I would come back if I come to the same area.
friendly Staff, simple and clean, and lots of space in Rooms compared to the price. The Chirchbell in the early morning was loud enough to wake up my Girlfriend, she was annoyed about the duration of the ringing. Off course this is not really a problem of the Hotel.
very friendly atmosphere, good breakfast buffet, good location close to the centre and the thermal complex, good size balcony with sun beds, coffee and tea making facilities in the room bath room is a little dated
Health oriented breakfast selection, very clean and wonderful location. Directions from the station were not provided and there was a promiss to pick us up but obviously no intention. We easily could walk and did not mind but simple direction should have been emailed as requested - it is easy once you know - 7-10 min straight walk until a sign on the left, etc.
very quiet hotel with a lot of old-world charm would prefer an option for a hot breakfast
A lovely big, clean room, with beautiful view from balcony. A good and fresh breakfast buffet.
loud train noise during the night
Willingness of the staff to try and accomodate although there was a laguage 'barrier'.
i am stayed one night and all it o.k.
Kindness of the hotel staff and comfort of the accomodation
It is a small town, very quiet at night. The room is big and very clean. We are satisfied with the dinner here. It is expensive, but it is reasonable price for a 4-star hotel. The hotel is close to the Spa (I highly recommend you to spend several hours there). The hotel is a little bit older and the rate for the room is higher.
Gorgeous - food, bedroom, staff, town. Can't wait to go back
Excellent location in city center, helpful staff, excellent food for dinner and children friendly, nice mountain view from room Heating was not adequate, could add bacon and ham for breakfast - which was otherways OK
Reception staff was outstanding! Restaurant food is quite good, but evening staff spent too much time talking to each other, and not enough time attending to customers.
Very easy check in. Great location. No iron or kettle/tea coffee making facilities in kitchen of Suite which I would have expected.
the hotel was a great base for skiing and wellness
Location Large suite
It was convenient to the thermal baths and had a family room that slept four
Great value for money - no frills but very cheap for Switzerland, perfect for an overnight stay. Free WiFi n/a
Location in Bad Ragaz was central and close to Tamina Therme and Tamina Gorge. The proprietor was helpful in allowing an early breakfast so we could easily catch our train to Chur and Lugarno. It was an old and rather tired hotel. It didn't appear to be at three star level. The room was reasonably comfortable but the bathroom could have enjoyed some major renovation. At might be expected of a small and elderly hotel, breakfast was OK but limited relative to other 3 star breakfasts we experienced in Switzerland.
Good location, good breakfast.
This is a very cute romantic Switzerland Hotel. It was everything we were looking for and the location is perfect. Right in the middle of all the activity. Easy to find
Both restaurants were good. We had a junior suite which was delightful. Staff were outstandingly helpful.
Very good hotel, easy reachable from the station (about 7 min walk). Hotel is kept with great accuracy and I'd say love. It's very cosy, in all details. Restaurant quite expensive but very good, the food is excellent, you'll never regret.
Tje food was fabulous.I have stayed here before and that is why I returned.
We wanted to enjoy the region, staying in a comfortable, family run hotel Would not like to stay in a room facing the square during high season, due to noise
Appenzell is a typical Swiss town. Ideal for a romantic quiet stay. Lots of Swiss shopping.
Very charming location.
Excellent restaurant, nice accommodations very close to shopping area, staff very helpful Stating that you were only 10 min from railroad station was not accurate for anyone with luggage--I wish you had told us how to call you to meet us at the railroad station--lady at kiosk didn't speak English
The staff was great - Room was very clean had plenty of room and had avery adequate bathroom - staff was great and ease of walking to the action spots was great - the hotel has a history of excellence - Can't beat the value for the price- We had a drink in the lower dining room and noticed an abundance of flies - the hotel definitely needs to address this issue
Very romantic bulding. That I had to live the hotel.
Tamina Therme spa
This one of the best I haver been in ,I do reconend the as one of the seven star hotel No
Understated luxury throughout (as good as it gets).
The Spa facility is beautiful and the warm pool was the best relaxation. Rooms are beautiful and food is evcellent.
calmeness, not too crowded, cleanliness,both indoor and outdoor swimming pool. Dogs not accepted in the various resturants of the hotel.
Excellent, professional, friendly service without being obtrusive. Attention to the smallest details throughout. Very good food.
Friendly staff. Breakfast was pretty good. Kids room was old and depressing. Like all of Switzerland, it is very expensive
The Hotel mamager and employee's could not have been more helpful; truely wonderful service and attention to detail. The rooms were clean, comfortable and welcoming. It was the best evening meal I have had in 4 years in Switzerland. Great facilities and I look forward to returning again soon!!! Thanks so much Anne-Marie Connor :-)
The Availability and willingless of manager and staff to assist you in every possible way even on matters beyond their duty and obligation
Very good hotel for relaxing ,nice location and very frindly staff
We could not have picked a better place to stay for our first night in Europe. Staff, facitlities, location were all a 10+++ . I have already recommended Hotel Santis to friends. We will stay again. Auf Deutsch, Alles war ausgezeichnet. Ich würde hier wieder ohne Zögern bleiben!
The location of the hotel, the staff was outstanding and very helpful, the restaurant was excellent and the amenities were very useful
THe hotel is like a ski lodge, so rooms and bathrooms are spacious. Rooms are clean and the hotel has a nice restaurant. The ski area and hiking trails are within walking distance. Very beautiful area.
Nice veiw, nera the road but quite, nice and clean rooms.
The hotel staff and management were very caring and efficient and the food was excellant.
Good location with beautiful scenery Card machine was out of order. so we have to pay as a cash and the man in the front gave us a bad currency exchange rate of Euro 1:1.4 CHF, which is 0.1 lower than nomal rate.
24-Hour Front Desk with coded access to key, cleanliness, close to highway, fair price, free parking -
its quiet and the room looks modern. being away from the city, the air was good and great views from the room the glass door of the toilet, basically its not covered up enough. you can still see the shower area and the whoever's on sittin on the WC.
Compact but excellent layout in room with free internet and multi- channel tv complete with bbc and cnn! Compact breakfast area was not a hinderance to a very good breakfast with free choice of coffee/tea from 6 - 11:00. Breakfast time until 10:00 A.M. daily and 11:00 on weekends was also a plus. Late check in with keypad makes late arrival convenient. Pull the door with the light! Second time here, second room in this new hotel, but same soft beds! Desk has problems with Am. credit cards - their machine is not set up for same. Am. Express never worked either time here. Check out is at 12:00 P.M., but clerks leave at 11:30! That doesn't make Am. sense. They tell you how to open the room doors, but not how to lock them - small irritation.
Pleasant, Independent, comfortable
Beautiful hotel, beautiful location, great food close by, good breakfast, nice staff. Would definitely recommend and come again. This place is perfect!
Internet conection, satelit cz station,
Despite with minimal "personal" contact, the system ran very well. No hassle at all in getting into the room at night and then checking out in the next morning. The room was truly clean, spacious with new designs. The location was perfect for me as I simply stayed overnight for a drive into Germany the next morning. None.
Modern, stylish, and clean, the paint was still drying when we stayed at this chic, countryside hotel. Everything was brand-new and the management was working hard to ensure a perfect stay. A clean, new baby cot was arranged and ready in our room for our 18 month old, our advance request for two rooms adjacent was met, and the management was helpful and polite when we called and spoke in English. The breakfast was beautiful- we could not believe our good fortune. Took about 5 mins to figure out how to open the lock to the room (since we tried to "intuit" it rather than decipher the German instructions). Room was also so new that it smelled faintly like paint (but hey, the patio door opens so as long as the mosquitoes aren't biting). Also breakfast was supposed to be from 8-11am on Sat. but the food was removed at 10am (probably since everyone had already been over to eat). Finally, we had to call the hotel directly to book a second room for the same night since only one room was available through booking.com. In the face of the great room/ breakfast/ service and reasonable rate though, these seem to be petty grievances.
Great motel in great place !!
Clean, well-run hotel, friendly helpful staff, decent breakfast. It's right in the middle of the absurdly pretty town of Appenzell a few minutes' walk from the station. With superb Swiss public transport, it would be a good base to explore the area.
In general, a good hotel in the old style of Switzerland, with nice rooms, recently refurbished, lovely bathroom, nice flat tv and good breakfast. Staff was really nice too. Free parking not really close to hotel and no free internet.
The room was very clean, and breakfast was not bad There is no reception. When we got to the hotel, there was nobody to do the check in. Once we found someone, they did not speak English. They said you had to pay for the wifi, but it was supposed to be free.
Proximity to Paracelsus Clinic and trains to St. Gallen and Appenzel. Not many healthy breakfast options for vegan vegetarians. No sugar added rice milk would have been great.
Nice Hotel. Spacioius room. Reasonable restaurant. Close to the mountain tram.
Beautiful view of the mountains and very nice in summer. Also easy to find! Two small beds pushed together is not a double bed. Seemed very expensive for what we got.
Beautiful place No swimming pools as advertised.