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It was clean. Recepionist sold us an * euro breakfast ob check-in and said there was bacon and eggs etc. In the morning, no sign of bacon, eggs or the guy that sold us the breakfast. The staff on in the morning denied that he would have told us that. 8 Euros is a con for the breakfast you get. Don't buy it!
Location is ideal for us We've been visiting this hotel more than 3 years on route between Holland and Portugal and in this time not much maintenance seems to have been done, the rooms could use a lick of paint, and a loose metal strip under the bathroom door was potentially dangerous
The hotel was at a price that was competitive. The staff were friendly and helpful. It was relatively close to the city, maybe 20 minutes, by car. There was no air-conditioning, so the room was hot and stuffy. It's a good hotel, but it's too hot to stay here during the summer. The shower and toilet didnt work great.
Free internet connection,however the period of use allowed was short.Close to motorway,allowing quick access to all routes. Room smelt of tobacco smoke,Parking was not secure.
On arrival at this hotel the receptionist was very good and very helpful. She spoke far amount of english. She went abouve and beyond her duties. The best part. She help my disabled partner with great ferness. Room was not disabled friendly. There was a massive step to get in the bathroom and no room for the wheel chair to go in the room. My partner had to get on her hands and knees to access the room. This was not as we were told on booking any of our hotel bookings.
friendly staff no free plug in the room (for instance to recharge a mobile phone)
Nice hotel, easy to find When arrived couldn`t find my reservation after much searching the receptionist found out that when I had booked with active hotels it was a different server, but I got a room anyway,
Friendly, clean, good value, good breakfast Slightly tatty, rooms cramped
Tranquil and very scenic location and nearby excellent restaurant- le Cyprien makes up for fact no diner served.
Location superb, Nicole the administrator was first class - nothing was too much trouble. Room was exceptional Would have been nice to have a bar facility - we did drink superb wine but a regualr bar facility would have been a nice addition
Nice clean spatious room, good breakfast No staff avialable anymore after 7pm, no mini-bar in the room
The view out the large windows was beautiful - rows and rows of vineyards bursting with luscious grapes! The staff was somewhat aloof and they lost my credit card transaction.
Beautiful surroundings,and beautiful hotel. The room(suite) was very clean, spotless! Very big and relaxing bathtub. Easy access to the town of Sauternes, and Bordeaux. It would be a little more helpful if detailed direction to the hotel was provided. The hotel was not too easy to locate. It would be a little more convenient if a restaurant was available onsite.
Location perfect for a short stay, staff superb, very comfortable clean rooms a very enjoyable experience.
Superb setting and a beautiful room.
Atmosphere of this Chateau and room are excellent, wine is also great. We really want to come back to this hotel in someday. Nothing.
Cery friendly staff Nothing
The location is great, The bathroom is majestic and the atmosphere is easy and great. well...only the pouring rain...
Close to the highway Employee that is on the evening shift does not speaks anymore languages other than French and is not a nice person.
to rest few towels and some staff only speak French.
Clean, basic, good value for money. Rooms are soundproof. Nearby supermarket and restaurants with easy access to motorway & public transport. Not 24 hour check-in which is not a really a problem if you are aware of this before. Receptionist spoke no English not a problem either if you show your booking form.
very convenient en route hotel nothing
The room was clean and the hotel was adjacent to the highway. The hotel was understaffed and was abandoned at check-in time. The room design was impractical - in particular the bathroom. Poorly thought out room design was an annoyance during our stay.
The restaurant meals were excellent. They obviously have a very good chef - for a budget hotel this was very unexpected. We ate at the restaurant for three nights in a row and every meal was top class. The yound waitress was very efficient and helpful. Her wind and food suggestions were spot on. The Manager was also very helpful. The hotel is almost new and the rooms were spacvious and clean. La Brede is a good central location for both bordeaux aiport and the vineyards. Nothing really
Good reception staff, pleasant & polite restaurant staff. Clean facilities Bar prices too high - 10.50euros for 2 large beers that were not completely full - we thought was excessive & poor value for money
It was close to the motorway and a nice quiet location. Hotel was good and staff friendly. The bar/restaurant does not open Sunday evenings like most of the restaurants in the area
The location on the ring road meant that there was easy to get to the city and the beaches - good location for what we wanted although traffic noise not good. Traffic noise and shabbyness of room.
easy to reach Much noice from the "rocade" and neighbours
The tea and coffee. Extremely uncomfortable and noisy.
Late arrival check in procedure. Could of been a little cleaner - had a triple room - found animal hairs all over the top bunk bed sheets and blanket - yak. Would of been nice if there was a vending machine for refreshments and snacks.
Close to restaurants and secure parking The road noise did not stop all night
It was very easy to find and well located
Cheap,clean,comfortable bed,air conditioning very good unhelpful staff,decor,location(after 7pm. or on sundays the taxi into town costs over 30 euros)
I accept that it was a reasonable cheap hotel and so i accept it as it was. However having said that, the rooms are understandable small and hard to ventilate for a visitor, and so heating and air conditioning are required as you know. In our case the room 34 was extremely hot and we could not turn the air conditioner down . It needs a service. Otherwise the hotel was as is, a reasonablly cheap lodging. My complaint is definately fixable. Also the range of bread at breakfast is not in keeping with a French Continental brreakfast and very uninteresting. Need a bitof creativity.
It was cheap And not too far from the beach and the centre of Bordeaux the room was comfy and the shower was good the air conditioning was a great The fact that we couldn't have a bbq in the grounds and the soap dispenser was mouldy
Ideally situated after a long drive to walk to the restaraunts Yes the rock hard beds
The restaurant is good. Rooms are quiet and confortable
Very kind people and good looking grounds adjacent to the lovely village of Cadillac. Restaurant closed on Sunday - when we were there!
Lack of a proper shower. There was only a hand held shower available not a pleasant view from our room
Nice rooms & friendly staff. Nice outside terasse and pool. The hotel is om these pages advertised as a "gourmet hotel" which is a bit exaggerated.
The hotel is very charming and old world. Staff was very nice and friendly. Rooms to my surprise, were spacious and of a good size compared to other French hotels.
Location near Bourdeaux and the Wine Area. Carpet old and Decor not French but Far Eastern. Air unit did not cool.
Good swimming pool and lovely gardens. Spacious room. Good location in Cadillac. Friendly and helpful staff. It did not have the tennis court that was advertised! The corridors were very dark and gloomy - you had to keep pressing timed switches.
The hotel is well situated onlty a short distance from the autoroute (10 mins) on the edge of a very pleasnt village with excellent countrtside all around and Cadillac had much more to it than we expected. The hotel itself was well appointed, clean and comfortable. We felt that the restaurant menu was a little too limited for our tastes; the "gourmet" dishes were well presented but were very rich and some simpler plainer options would have been welcome.
The cuisine was superb and the service was both attentive and charming. My food allergies were addressed with carefully chosen modifications ,not just omitting items. Best wishes to the newly wed chef and his wife and please give Coco a little treat.
Comfortable be. Charming host. Ideal stopover en route. Conveniently close to motorway.
Owner very friendly, cheerful and helpful. Room large, bathroom super size especially with double sink. Great to have free Wifi. Lovely large comfortable bed. Man made duvet too hot, man made pillow uncomfortable - too over filled and again too hot. No tea and coffee making facilities in room. Couldn't recommend hotel due to man made duvet and pillows.