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Food was delicious and excellent value for money.
I liked it all, the staff were very friendly and helpful, the room was small yet perfectly adequate and very clean. The food was brilliant. I'll be back again. Nothing to put here. Even the locals were very friendly.
Its location near to Sellafield and leaving The room was tiny, cold, damp, smelled and the shower was difficult to make work (known fault as notice on door).
Rang ahead at 7:45 PM to advise hotel we were running late and would not arrive until 10:00 PM. An answer phone message stated they were away from the phone but to leave a message and number for them to ring back. Arrived at hotel at 10:00 PM without having heard from them. The reception was closed and nobody in sight. Found a phone with a sign above it and five phone numbers listed. The sign advised that late arrivals should ring the first three numbers first. We did this and all three were not working. The sign further stated that if no answer on the first three numbers then try the fourth. This number rang on for ever. The sign finally stated that in the event the fourth number did not answer then try the last one. This number also rang on for ever. After 30 minutes of searching the hotel and trying numbers we gave up. Outrageous! We did find the Hotel Pennington in Ravenglass an absolute salvation and surprising discovery. Not only did they honour the Muncaster booking they gave us two rooms as they had no twins left. The rooms were a high standard and recently refitted. WIFI throughout the hotel and a superb breakfast. Don't bother with the Muncaster - go straight to the Pennington!
Situated on castle grounds, amazing amenities, so much to explore! Rooms are basic and small, as they are in a refurbished medieval building.
Impressive building, very comfortable wel appointed rooms, very clean, friendly staff, very good breakfast. Great value for money. We stayed here for access to Scafell Pike but otherwise I think it's quite out of the way for anything else. Te bar/dining area lacks ambience which is a shame given the overall standard of the hotel.
Room and food was excellent. Very modern room in old building. Large & well appointed. Excellent bathroom en suite. Heating went off during (bitterly cold) night. Used hotel wifi and was 'virus' attacked (my software stopped attack). Superb food but slightly overpriced?
friendly staff made us most welcome
The friendliness and helpfulness of the staff, and the overall comfort of the hotel. No, the stay was perfect.
An Excellent hotel with excellent helpful staff, very nice food. A good place to relax, and what a location. no complaints
Very welcoming friendly staff. Clean modern room. Excelent food and service. Relaxed atmosphere. nothing, everything was perfect
everything it was fantastic
Size of room, decor was fresh and gave the whole place a light, airy feel. Bed extremely comfortable. Dining room lovely and fresh looking. Whole place felt comfortable and pleasant to be in. Staff were helpful and friendly. Thought the hotel filled a much needed niche in accomodation for the area.We enjoyed our stay very much and would certainly return. Resturant did not have anything on the menu for vegetarians. Limited choice of continental breakfast for the price. Flooring in entrance very shabby and did not give good first impression whereas the rest of the hotel was excellent. Needs a good cleaning, but to be fair, renovation work was ongoing and had not been completely finished so this may be on the schedule.
recently refurbished. friendly staff, good customer service. the food was excellent nothing
This was an excellent hotel, location fantastic, the view of the esturary was brilliant, I was tempted to go for a walk, but it was -2 outside. Stayed on business, will return with my partner to really enjoy hotel and location It look a bit less than ideal from the outside, but inside 5 star.
Large modern room well above our expectations. Pleasant friendly staff. Modern bar area with little atmosphere, more a waiting area for dining
the piece and quiet .
The setting and the comfort Having to climb stairs to the top of the house
We were very pleased with this B & B.
Excellent location, comfortable and spacious rooms, friendly staff.
The fact that the staff gladly cooked the mushrooms we had picked the day before. and served it for our breakfast!
We were very impressed with the management and staff . nothing
very comfortable with friendly staff, excellent breakfasts
Very well appointed. Friendliness and helpfulness of staff. Relaxed atmosphere. I occupied a double room (which was the last available) and found it adequate but it would have been compact for two people.
Great fire and comfortable lounges to relax in. Excellent breakfast area with lovely views. Ideally situated for walking and exploring Eskale Strange entry system where we had to phone up to be let in initially.