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Not Much The Staff was very cold, the bar smell of cigarette smoked, the bath was dirty with hair from previous guest, the room decoration is dated. Not what i expected from a mercure hotel what so ever.
Comprehensive breakfast friendly staff. Comprehensive breakfast although rather expensive. If claiming on business expenses this is not an issue, but for non business travellers this is quite an expense over 4 days
Great food! Nice pool.
The hot tub and pool were clean and not full of kids for my use. Parking was not an extra cost and the parking lot was safe. Loved the location as well! A great hotel in a nice part of Hessen!
It is comfortable, quiet, clean and convinient. The breakfast was reasonably good. The front desk service was fast.
The room was very comfortable , the services & facilities of the hotel were very good . More then this , the food was tasteful .
there was a problem with the e-keys. they didn't work.
Very good breakfast, wide range of foods even fresh juice is available The beds are very uncomfortable, rooms are in need of a general overhaul
Very convenient to where we wanted to be! And the Front Desk Staff were wonderful. The pool was cold! The Whirlpool did not work!
The room size was good and the swimming pool, sauna and spa were great to relax in The only thing I would change is the payment for the slippers to have access to the swimming pool etc. It is ok to charge extra for those not staying at the hotel but for guests this should be included in the price of the room.
Beautiful room and facilities with a spa and restaurant. Located close to train station and the downtown area of shopping and touring.
The professionalism of the management and staff and the friendly approach to expatriates. Convenient location Difficult to criticise your performance
The room are wonderful and very big
very nice hotel, nice surrounding, just at ease
The location is excellent and the staff were all very friendly. The breakfast was delicious and the room to an excellent standard!
As a regular visitor on business by myself , I have a preference for Steigenberger. Always excellent service and friendly staff. This time I was with family for combined holiday/business trip and also for family it is a great hotel. Although no real kids facilities, the staff is very observant to a kid's needs by providing colouring books and pencils for dinner and lunch. The food was OK, but not so special. Steigenberger at Frankfurt Airport has a much better restaurant. Waiting for your drinks in the bar takes a little long as bar is not always occupied by staff.
Location, facilities Not really a five star hotel; more like 4 star
parking, cleanliness, good restaurant no pool inside the hotel
The location near the park Distance to reception from frontentry too far
Very efficient, clean, good parking. Souless, but it was only 6 days before christmas.
Very good fitness/leisure centre. Room was spacious and very quiet. Breakfast buffet was extensive and waitering staff were very good. Location (usually - see below) very good. Plumbing was of a surprisingly poor standard for such a brand new hotel; the bathroom floor was flooded on the first morning of our stay due to poor drainage and there was no curtain over the bath, meaning that taking a shower mean the room became flooded. What disappointed us most, though, was the fact that the Kurpark, which the details about the hotel had shown (correctly) as immediately adjacent to the hotel, was closed off and only accessible (at a cost of 14.00 Euros) as part of the Regional Garden Show running until October. This meant that one of the primary reasons we had chosen this hotel (its location) was much less in accordance with the actual situation than we had anticipated.
The Dolce is situated next to the park, is very quiet and has an excellent breakfast buffet. It is close to Frankfurt, so very easy to get there (40km by car)
Breakfast was very good. Room was large although beds were low to the Ground. No Shampoo, conditioner, etc. Only a dispenser on the wall. Not to be compared to business amenities at the Hilton.
We loved the location and enjoyed the traditional style, architecture and feeling of the hotel. Pool was a nice bonus.
Very nice location in the "Kurpark"
Location Tv channel were very limited, Internet should be supplied in the room as the hair dryer ( it is a must now), activities in the hotel were very limited ,
We had a very good overnightr stop at the Maritim and enjoyed our stay. Excellent Breakfast Buffet with very helpful staff. Secure parking in underground car-park (chargeable).
I have been staying at this hotel for the last ten years and I have always liked the hotel. It is in the centre and the view facing the park is exellent. No.
No sheets except fitted on mattress
The room was nice and comfortable. All hotel rooms have not air condition.
The hotel management were very cooperative and approach our needs. the location was excelent few minutes from the train station which took us 15 minutes to the fair ground. no.
Very comfortable room - Nice location - Parking in the hotel but also outside in the street (parcometers). Very good breakfast.
Balcony was great; Breakfast was great
Big and nice room facing the beatiful park (a little noisy because of the street traffic). Good breakfast. The bed sheet and pillows covers were not changed at time.
The service by the staff at the checking desk. For a small town, the area is very nice and a lot to do.
the room was very hot, had to keep the door to the balcony fully opened
The quiet and the central location of the hotel.
Spacious & generally very quiet. Central location opposite park. Excellent breakfast which was served over a long period. Kitchenette Bedroom of Suite 114 directly above breakfast kitchen - noisy from 6.30 onwards. Kitchenette had no pans or utensils of any kind
Location was great in my case, needed to be near to center. Breakfast was very nice and staff attentive. Only stayed 1 night but overall quality and facilitys of the Hotel would make me come back for more...
Nice place for business trip
convenient location, easy parking, good restaurant, friendly staff air conditioning non-functonal - not good for my allergies; pillows are definitely not designed for americans
Quiet hotel and good location
A good centre for my needs and a very good breakfast
Value, location Staff not that friendly
The room was comfortable. I had requested a non smoking room but the room on the second floor was for smokers and reeked of smoke even with the window open. I didn't find the staff very friendly.
the breakfast the diner was very bad
The room was perfect, a bed set up for our toddler and a crib for our infact on our arrival. Great price if you book early enough. Breakfast was quite expensive, 17 Euro per person, it was good food but didn't really warrant such a high price tag.
They charged additional for breakfest!
Supermarket "toom" is just nearby the hotel. Quite convenient to buy something no free wifi
I liked the fact that is strategically located, close to the Taunus Valley and Frankfurt. Breakfast is rich, but expensive.
I thought the buffet breakfast at 15 euros was a bit expensive.
I liked the this hotel because it gave me a very relaxed safe feeling. There was alot of road construction going on, but when that's done, this is a perfect hotel.
Extremely good restaurant (especially for breakfast).
Great Hotel, very very clean, good breakfast Unless you are with a car the location is somwhat out of the way.
Butiful room. The restaurant. Some noise from the road and the terass in the late evening/night.
Nice hotel very easy to be found and familiar ambient Although the weather condition of the area allowed to sleep during the night without air conditioner, in the summer it would be not so nice spend a whole day in the room. I would suggest to install an air conditioned system.
The hotel was in a very nice spot. The restaurant was very very good, the service as well as the meal.The room was spacious and clean.
The restaurant was closed- we had a rather long way to go to find another!
Friendly personnel at the front desk
10 minute walk from the train station
The Hotel Rosenau is a very nice hotel, all rooms with good comfort, free internet in the rooms, nice warm bathrooms, good breakfast. Also the city is very nice with nice shops and good selection of restaurants, Parking area is too small.
Helpfullness of staff
Good service, easy parkingg, excellent breakfast, easy to find if you are driving. The third bed (additional) for a child was not comfortable.
This was one of the most pleasant places we stayed. The room was immaculate, Frau Siegsmund, the owner, was extremely accommodating. She even offered to go to town with me to help me buy presents for my daughters. The meals were good and the dining room let us eat even after we overslept .
kindness of staff see before
Very comfortable historical hotel in the center of the city
I didn't like the fact that there was a smelly dog lying in reception when I got there that refused to move. The receptionist - an aged gentleman wasn't very forthcoming with information or of any assistance, parking was horrendous. The 'shower room' was an after thought within the bedroom, which was little more than a trickle. I was kept awake by the television in the next room being too loud, and was woken at 5.45 once again by the tv next door!! All in all I would neither stay there again or recommmend the hotel.
Historical very lovely guiet hotel with friendly staff . Good location.
Friendly staff and good location near shopping area No english TV or newspapers. Pillows very hard (foam) - I prefer soft pillows (feather).
Hotel lies about Airport shuttle service, cost $100 to get to the airport, not worth it!
employees were extremely helpful and nice, i had a very nice room 201 with beautiful view of course the toilet in the middle of the room is not ideal
The hotel's germany traditional style and location (near to station) were good.
Very friendly staff, hotel room is very clean... very high value for money
The pretty surroundings and quiet nights were so impressive. Hotel staff is very nice. Michael lent us a book when we wanted to explore the Hessenpark. No.
It is unique with its 18th century design. Felt like you were transported into the past. Do not miss a tour in the park. The mattresses are too narrow.
The staff knew exactly whom we were and were very helpful.
Extreme noise during the night hours due to local traffic on the street side of the building.
No unpleasant surprises. very good bed. The neighbour had the TV on most of the night - not much to do about it
i was unexpectedly upgraded to a suite, which was very comfortable. Rooms are quite spacious in comparison with many German hotels. Also, the combination of both shower and bathtub was exceptional. Small and high window (I am a short person!) gave me no view of outside.
very friendly staff,next to kurpark and city.
Spacious room in quiet location with a very freindly staff for a great price! Convenient to the spas and downtown...etc. We will return again. none
central situation, nice staff, good bathroom, good breakfast uneven floors (easy to trip), would have liked an indoor swimmingpool
Receptionnist very friendly and helpful. Room was very clean and large which is not European standard. Usually in Europe, hotel rooms are very small, but in this hotel I was very satisfied with room and receptionist. Also breakfast was very nice. Price is a bit higher than other hotels around but it's worth of it
Very nice place, very friendly service. Only one extra pillow in the room, only one bottle of shampoo, very disapointed to be moved to a different hotel, even so this one was confirmed, I did not enjoy having to pack up and move for one night.
Good breakfast Good beds with clean bedding No-one on reception. All doors locked by 7pm - very unwelcoming. Necessary to call on mobile and wait 30 minutes before anyone arrived. Not secure parking as gates didn't close
The location is great, access to the train station and shopping is in walking distance.
The location in the middle of old Butzbach is great. The breakfast area is unique, as it one level up from the street, with large windows overlooking a lovely patio, and part of the town. Good selection of food for breakfast. My room was lovely, updated, airy, and clean, mini frig. with mini bar. and large TV. Parking is no problem, in an indoor garage. The entrance for parking is behind the hotel
great location and perfect for what we needed that night. Would recommend it to anyone.
Very clean, big rooms, very good breakfast, parking at the door of the hotel WiFi in rooms, now only in lobby
spacious, clean bedrooms no tea/coffee facility available in bedroom
Pleasant, helpful staff.
Helpful reception loaned me a map. Rip off internet charges in the rooms
The hotel was very peaceful and relaxing. The staff were very helpful. Booking website said that the hotel was 7.5km from Kronberg - it was more than double this distance.
This was advertizet as ski hotel but there was no skiing
Excellent location in centre of Wetzlar. Hotel restaurant above average.
we liked to stay there, good food and good breakfast
Very convenient for the center of Wetzlar. Nice rooms. Good restaurant.
Close to the old part of the cuty. Not expensive. Ratio price/quality is ok.
good situated, friendly staff, very functional rooms = just what you want
Some of the staff spoke english, friendly service and relaxing atmosphere There was no secure parking for a motorcycle as requested, had to leave it on forecourt at front of hotel (ideal for cars).
Helpfulness of staff
the staff was very friendly. I was a quick walk to the city center and the the german dinner was really good!
. The hotel itself was just fine--breakfast was lovely, the room was lovely. We needed the window open for the breeze and outside was quite noisy. Also, parking was tight but it was available free of charge.
It was close to the town Not enoough parking space had to park out in the street and pay
clean, good location, next to the univercity, good prices
Overall, the room was good with a good sized bathroom for Germany and the breakfast was good. Staff was friendly and helpful. The hotel could use carpeting in the hallways as they could be loud. Parking lot was much smaller than seemed to be advertised, but staff was helpful about street parking.
Convenient to railway station and shops,rooms clean and tidy,breakfast set you up for the day,plenty of choice. None
Only good is it is near the train station, Good breakfast. To much noisy, the room was absolutely crazy, the bathroom door did not open due to the wash basin. The bath entry was too narrow and say to slip. One had to sneak into the bathroom. The room to was noisy as soon as you open the windows. During breakfast noboady was there to attend or to give coffee.
The staff was very nice. And we had a quiet room, as we asked. The room is a little bit crowded. Need some repairs.
breakfast the room (305)
Good location, close to the train station and a few bars. Free wireless internet. Insufficient parking. Shampoo and soap were not provided.
Clean, good location, very nice breakfast included in price. Very very small.