We arrived by car. You can get to downtown Madrid by Metro in aprox. 50min. Good-value for 4* with breakfast. Breakfast isn't 4*, although it was adequate. We got a bit depressed, being in the uninteresting outskirts of Madrid.
Good price relation. The location e is in the middle of car shops.Breakfast is a little limited for a 4 star hotel
Very friendly staff. Excellent accommodations for a very good price. New hotel, very clean. I highly recommend it. Hard to find
The room smelt of cigarette smoke
the hotel staff was very friendly Maybe they should put something to have breakfast...
The room was quite clean. This was specifically about the hotel itself but about the location. We booked this hotel as we were attending a wedding that was outside of Madrid. It took almost three hours by train from the airport and we only found our way around because my friend speaks the language.
Very nice kitchen - any dishes are given when you ask. Extremely helpful hotel staff. We had a very hard time finding it the first time - make sure you get an excellent map if unfamiliar with the area.
Everything was very good We found it very difficult to find as roads were not on our sat nav.
own kitchen facilities restaurant pricy
Conveiant location Small shower
it was in the town centre and shops, cinema and swimming pool were all within walking distance. staff were friendly and helpful. it was quite a distance from parque warner where we were basing our holiday. taxi cost to the park varied between 20 and 35 euros. it is most unfortunate that there is not a taxi base in parla.
The staff was very friendly, efficient and helpful.The suite was very nice. The telephone in my room would not call out of the hotel. I reported it but it did not get repaired during my stay.
The price was absolutely great in compare with the level of hotel. We expected something nice but the reality was better than our expectation. In standart room we had living room and bedroom, bathroom was large and everything was very comfortable. Personal was very helpful. Breakfast was OK, nothing special. No
Surprised of poor breakfast quality (was in restaurant at 8:45!) practically nor more food and only one person to serve (no more clean dishes, only spanish speaking peronnel!!!) really deceived.Geeral confort: very good, big and clean rooms TV: have sone engish or french speaking channels Breakfast: more staff to help the only waiter and some english speaking one
nice suburb, shopping mall nearby, cosy comfortable rooms use of kitchenette cost EUR 30+ per day!!!! unbelievable. Parking and use of Wi-fi were expensive, too. Wi-fi not available in room, but in the corridors where there is little air condition.
The bed was comfortable and the room well appointed. There was NO HOT WATER. It was tepid. Therefore we were unable to have a bath or a hot shower. After travelling we only want a HOT bath, a COMFORTABLE bed and a QUIET room. We were allocated another room BUT although the water in that room was warmer it was still NOT WARM ENOUGH for us to have a comfortable bath. An engineer was called out to no avail. Water was still cool in the morning!!
No noice, big room, big bad, big TV... No hot water (max 40C') No internet if you have no laptop.
Location (near Warner Park) Front Office personel.
No place to smoke Non smoking hotel
The staff where very friendly and helpful, booked for 2 nights and stayed 14, very peaceful location and hotel, easy access to transport systems
Large and airy Breakfast buffet not worth the money.
We were travelling with our two dogs & found your hotel to be ideal. Your staff were extremely pleasant & helpful.We would certainly recommend it to our friends & would be very happy to stay again should we be close to Madrid.
Expensive for what it is - but ok for an overnight stop
Very pleasant room with good facilities Breakfast although cheap was disappointing in quality and choice
the beds are huge and comfortable!!! no-one spoke english
its location, near Madrid and nice little town to walk around in. Nice friendly receptionist no
The bath-room design. The smell of cigarettes in non-smoking room was way too strong.
Clean room, good tv and air-con
closed car parking (no need to get all the bags out of the car), decent rooms, decent breakfast Staff only speaks spanish (no english, no french, no german).
Have stayed before and like the location, room & facilities for a convenient overnight stop while travelling between Southern Spain and the UK
The Weather There was no Bar open until 20:30hrs. had to go out to get something to drink. Dining room only opened at 20:30
decoration, style, comfort, restaurant food and service.
We choose this hotel because the location is excellent for us. This is the third time we have stayed at this hotel, the two times before have been excellent, however this stay was not so good, we were charged an extra 25euros for an extra bed for a child, which we did not mind but the bathroom had only 2 small hand towels and we had only 2 pillows in the room between four of us, luckily we had brought our own. The hotel staff were quite unfriendly and did not seem to be very child friendly. I do not think that I will stay again.
the service, like the free minibar. the breakfast was not included and it cost 9 euros. anyway, its a good breakfast.
the details... price ....
Free mini bar, free internet, great spa, absolutely no complaints You market this as a 4 star, but it is officially registered as a 3 Star (even though it probably deserves 4), so my complaint is with you rather than with the hotel
modern hotel. Excelent relation quality/price
new hotel /convenient for a business trip in the area / quiet also / very good in general I was given a large room but which was smelling tobacco. I asked for a new one and was given a ...much smaller one...kind of punishment as the hotel seemed far away to be full....at the restarant also empty when I arrived because I was alone I was given a single table ...the closest to the kithen entrance...
cleanliness of hotel.immaculate. very few english speaking staff
very comfortable room excellent bathroom facities and very cleen good parking facilities although we were very comfortable other guests were very inconsiderate and rather noise having loud conversations in the hallways.language battier in hotel was quite hard and no allowance for vegetarian diets
Hotel is modern with nicely designed rooms. Great location for Warner Bros park and easy commute to Madrid by car. Large shopping complex 5 minutes drive. If you don't have a car this is not a place you would want to stay.
Ease of access. Breakfast buffet was inconsistently maintained.
Overall it's a very good hotel, very clean spacious, well equiped rooms. Downside is the location, if you got a car then it's worth staying otherwise it's too far from everything especially from centre Madrid.
clean, bed was comfy. We booked here thinking we were getting a good deal compared to the last time we stayed in Getafe but it kind of wasn't. When it comes to basics, yes they were good but based on the little extras I wouldn't stay there again. We could never get the AC to work in the room and when we opened the window, the outside traffic was too loud to keep it open for long. We had a fridge in the room but no minibar to purchase. And that usually wouldn't bother me but we were so thirsty in the middle of the night and I had to go down to the lobby to ask if they had anything available. I put the do not disturb sign on the door before we left for the day and when we returned, the maid had entered and cleaned everything. Again, appreciated but we had left our stuff everywhere and what's the point of putting that on the door then. There was no safe in the room. Also, not close to any means of transportation. You'd have to take a bus or taxi to get you to the closest metro or train station which isn't within walking distance.
The staff, the silence and comfort. the restaurant with a good ratio price/quality The cleanliness could be improved in the rooms
Rooms are ok Restaurant service is terrible, food is even worse.
Its location suited me well for visiting the Airbus site (courtesy bus was provided and only a 20 minutes walk if wished). The building was new, modern and clean.The WiFi was effective, fast and free. Some TV channels were available in English and reception was good. The breakfast buffet was varied and plentiful. The aircon in the room did not work. When asked for the instructions I was told it only heated anyway (would have not been good for a Spanish summer). I found the room too hot when I returned, and opening the window did not help much. The hotel lacked character and although built in 2009 there seemed lots of minor things were showing signs of wear - I therefore think the quality of build was not very good.
the silence and the location
Perfect hotel if you are a business traveler with appointments in the getafe area.
Noise from traffic at a4 could not be heard! Swimming pool opens only during the afternoon from 13h to 18h. This is very uncommon and the information was not published here intentionally as staff at reception admitted. lcd tv had no signal (only blue screen). No air conditioned remote control was available nor any way to control the unit unless using the disconnector next to it.
The hotel was slightly dated, but very clean and the food and service in the resturant was very excellent. Its is very hard to find and you need a car to visit any attractions as the only access to the city is via a bus then the metro. Buses stop at 9.20pm. There is no where to go on foot from the hotel.
Very friendly staff and very helpful in getting around a new city, the room was more than comfortable and had a good range of amenities. It was only the location of the window and that it was not able to be opened up fully ( or if it was, I could not figure it out) to enjoy a better view from the window.
The hotel took me in although I came before check in time by a few hours, it is centrally located in Getaffe near the market and the food outlets and is yet very quiet as a hotel. It was newly renovated and the rooms and bathroom were great with hot jet water and the cleaners did a great job.
I'm glad to meet the owners brother,George and one of the employee,John who speak English fluently and are able to assist us in many ways.Thanks to them I have a great trip to Spain
Internet is for free, the room was nice,... Parking is to expensive, the garage its to small to park,...
The rooms were spacious and the bathrooms were great! The hotel staff were very friendly and accomodating, and the food from the restaurant was delicious! Also the close proximity to Getafe Central...5 minutes or less by foot! The say they offer daily cleaning, but it's really just tossing the trash and making the bed. There was hair from someone other than me from the moment I got there to when I left...from either a previous guest or someone who cleaned. The breakfast buffet was very limited for 6 euros...could have probably eaten somewhere else for much cheaper with more options. Also was far from the city centre: about and hour or so from Getafe Central to Sol on the metro.
Good wifi and nice staff. Ordinary breakfast but good value for money
Very good location in the center of Getafe, close to the train station (linking Getafe to Madrid in about 15 minutes) and shops. Only the lack of a lift, however we stayed at the first floor. A more practical (and feasible) improvement would be placing a small fridge in each room.
Room was clean. Friendly staff. Extremely noisy at all hours. Could hear loud conversations in other rooms, footsteps, excessive street noise.
The room and the bathroom were very nice and clean, everything was almost new. The price of the room was very good, the receptionist speaks English and it was very kind. It's outside Madrid. Although, in the metropolitan area of Madrid. By train you make 20 minutes to the City Center (by metro, around 1 hour). The railway station is very close. They had no curtains on the windows, only drapes, so you had to stay with the drapes and the lights on, or people on the street could easily see you in the room.
Firstly I liked that the staff of the hotel was always ready to help me with all the problems that could emerge; another positive moment was surely the cheap cost of the hotel while situated not too far from the metro station and other means of transportation.
Hotel design and the resturant design that are together are so nice. and breakfast and hotel staff were good. hotel is in the zone B of madrid and it is expensive and time consuming to reach it especially from airport, therefore it is not good place for who wants to visit the city.
Room was very nice. Staff were friendly. Location for us was good as we did not want to drive into Madrid and instead we were able to drive to the nearby train station and caught the train into Madrid which was convenient. Shower head was awesome but ended up flooding the bathroom. Air conditioning was working which was great because it was 38 degrees in Madrid while we were there. Can't really understand why they charge for parking when other hotels with similar parking garages do not. Shower cubicle still had hair clips from the previous guest which made us question the cleanliness of the shower. Shower ended up flooding the entire bathroom because the drain wasn't draining well enough.
Comfortable overnight stop with good facilities and easy access to good value restaurant 50 metres away
Great room, nice restaurant and very good structure. Great value for the price.
Dinner buffet, huge and delicious. The stuff doesn't speek English at all.
nothing really Staff not professional, toilet was not cleaned, wifi connection poor or not working, food in restaurant the worst I have experienced for a too high price (16 euros buffet incl.drink), noise from the restaurant, bar was not open. This hotel is like a chinese tool, it looks good from the outside but the quality is very poor.
The weekend rate is very good value for a good room and good service
poor layout of the reception, limited availability of sauna
Quiet, clean, close to train/metro
Nothing The staff are distance, no food available, no room service, no Gideon Bible in room, no tea/coffee in room
The modern, simple elegant furnishings and fittings. Quiet location yet convenient for station and Carrefour. The staff all of whom were friendly, helpful and professional. Not being able to get a coffee before 7am. The bar area was not really conducive to enjoying a drink, being just an extension of the reception space.
it was my seknd time in this hotel.first was perfect,this time not everything was how i want bat was not so bad.its good hotel.
The parking was secure and free. The train station to take you into the city was just up the road and only took about 25 minutes. The bed was very comfortable It was right on the train line, however the room had shutters which blocked out the noise and it was hardly noticeable.
We booked two rooms without breakfast, we arrived in the evening but one room was not ready. We had to wait while the room was cleaned. The manager appologized and we get free breakfast next morning and free parking.
Room and bathroom both very clean. Normally do not use too much amenities in bathroom but this time it was a must as my own were forgotten to home. It was good to have razor, toothbrush etc. readily available. Stayed just overnight, did not have time to explore very well.
very good hotel.everything perfectly:service,room and all hotel very neat and quiet,
perfect interior of rooms, excellent clean , very quiet , excellent bathroom restaurant employees
Although restaurant closed, the meal the Cafe provided was very good. Staff al very helpful. Difficult to access off a 4 lane motorway. If you missed the turning which we did because it was off a slip road, it was a bit hairy turning round.
the cafeteria staff were very rude and arrogant, i chose to eat else where because of this. the room smelt like cigarets which was disgusting
Despite the location near the highway, i never noticed any noise in the hotel interior. I also liked the fact that it was sorrounded by tall vegetation fact that transmited a sense of privacy. Good and free parking, each room as a parking space. The hotel website could have the map with the directions to the hotel, for example the map that they have in the reception, because we found dificult to acess it eventhought we saw it.
Very pleased with Hotel. Dissapointed to find that the restarunt was closed.
Very good option for a short stay like i did.Confortable and quiet. The advantage of having a free garage under the room is a plus. Good, spacious room. The breakfeast is basic but fair.Good if you traveling and equal nice if you want to visit Madrid. Very good price / confort relation.
Parked under the room, motel style. Comfortable, but AC did not work. Restaurant not open but cafeteria was, with the restaurant Maitre D in charge. A cafe with a Maitre D ??? Food absolute rubbish