Satisfied with the service and the people who worked in the hotel.Recommended
the staff the room and location
Poor location on very noisy road across from steel factory. Traffic and people noise until past midnight. Did not have elevator. Breakfast poor. Would rate as 6.5.
I liked the location and price. The continental breakfast was very nice. The room was nice and clean. The air conditioning was a bonus, even though the weather was pleasant. I would stay here again. The only thing that I did not like was the placement of the shower plumbing. The shower space was small, and the controls for the hot/cold water reduced the available space.
Good location for train and bus stations and not far to centre. Poor breakfast.
good location for town center, easy access to Valle D'Aosta, nice cheap and cheerful hotel.
Breakfast only fair,no fresh fuit,cofee out of machine
Near to lovely town. Pleasant hotel. No
Parking available. No elevators to help carry heavy luggage.
Peace and quiet People judge by appearances, I felt I wasn't the type of client they were looking for but I don't care what people think. They get on with their perceptions, I get on with my life.
Very friendly staff. Good location with parking for people with their own transport. Well organised, clean tidy and spacious room. Near a road but little traffic and little noise. Nothing really, we would and will return again.
Very friendly people, expensive to get there expensive tolls.
tranquility and courtesy
small, friendly and safe. Helpful staff, central location for driving around valle d'aosta. Parking is within the hotel yard adn free. not really, however the hotel is detached from the main town so there is not much to do in the evening, if you still have the energy !
clean, friendly staff, good position to visit the town center.
beautiful locatation, very helpful staff, great breakfast, would stay again
Beautiful hotel, warm atmosphere, comfortable rooms and nice and helpfull staff The road nearby the hotel is a bit noisy so we had to keep the windows closed during the night
Warm welcome, spotless interior, brand new rooms and hallways. Speaking English is not good enough for communication. It's good that they have PC in the reception area and we used Google.translate to talk :) It was quite funny, though.
Good and responsive personnel, clean rooms, very very good breakfast with local cheese.
The room was perfect: a place for everything and very comfortable. Bathroom immaculate and modern. Buffet breakfast was excellent and the warm welcome in this family establishment was very nice. A good stop-over or a nature trip.
The hostess was very friendly and made us feel welcome. She gave us all the information she could about the area.
Staff was very nice. Friendly and helpful. There was a lot of street noise even though this was not a large city. Noisy tourists talking loudly in the street late at night.
Excellent staff, V. helpful and pleasant. Central position close to railway/bus station which was useful for me as I arrived by train and departed by bus. Yes, I do not like being charged to link to wi-fi with my own laptop. This service should be offered free to hotel guests using their own laptops.
Central location in Aosta, within walking distance of all major sights within the town. Room was spacious. Was a little expensive for a fairly basic room.
it was very close to transport; it was clean and quiet; always felt welcome douring my stay
Very friendly reception and breakfast staff.
The location was very good, close to the shopping area of Aosta and the train/bus stations. We were 3 adults, and we were given a quadruple room, which was basically 2 connected rooms, which were comfortable. The lady at the reception was very helpful and gave a lot of tourist info. Breakfast was good, with a little variety, but not much compared to some other hotels in Italy. The view from the room was amazing. There was no air-conditioning and so we had to keep the window open at night. The street below had a lot of traffic and pedestrians, even until the early hours of the morning, so sleep was very disturbed.The gentleman at the reception is a bit rude and does not try to understand English.
Close to city centre, clean and warm, freindly staff.
Staff were very cheerful and helpful, especially in the breakfast room. View of the mountains from the bedroom was fantastic. Maybe a little bit pricy, but the town does not seem to have many cheaper alternatives
Great location, staff, price and breakfast. Comfortable, clean hotel.
friendly and helpful desk clerks. great breakfast. and wonderful location. thanks. no
Amazing value for money, set in a nice ski resort. One decent pizzeria in the basement.
Outstanding place for sking (about. 1 km to Pila slopes) located a bit distant from many other hotels in the town, beatiful views, own terrace and kitchen are adding taste and freedom to your stay, it's very clean and the furniture is in a very good condition, big parking and own garage are free for the guests. Studio room is compact but very smarty designed. In general we enjoyed our stay much and we will consider this place the next time. By nature it's a big sport hotel from the 80th. but public areas are a bit outdated. They are not providing Spa facilities etc. But if your primary target is sking - this is a right choise. Consider it is probable that you will need wheel chains if it's snowing (alternatively a bus stop is located in front of the hotel).
Nice plase Far from the city
The accommodation was as expected and we had a good nigjts sleep, but the distance to the city was misleading and we would never have chosen this place if we knew how far we had to drive
Nice skiing lodge in the mountains. Great views & value for money especially in summer months Dificult to find if one have no SAT NAV
beautiful views, the comfort/ease of having multiple bedrooms, kitchen, living area (especially when traveling with young children), and on-site playground were great elements for us. it was quite clean and well stocked with dishes, etc. would be a great base for hiking, skiing, mountain biking. though the claim that it could sleep eight was true, the quality of the mattresses would mean that two or more of those eight wouldn't actually sleep much. seems like this was a privately owned condo in the ski resort and the owners don't go to too much trouble to keep it up (mattresses barely there, bathroom taps impossible to close well). the drive up from Aoste is long and windy - it's a ski resort and well out of town up the mountain, which makes it a somewhat inconvenient base for sightseeing in the area (half an hour down to the autoroute). we chose it for the price/availability, so we were alright with all of this, but it might be useful for others to know when planning a vacation.
The views were fantastic.
Nice south position of the room and balkony Too comlicated to get out or in, I meen the lifts.
Visited Aosta and it was beautiful.
They claim that they have wifi in the rooms, but they do not.
we had problem to find the hotel, the gps didnt find the adress
Found hotel was not what it use to be and has changed ownership staff not interested in customers needsnothing else to say poor everything
Convenient location for transit, next to highway. Large room, clean. Very unpersonal look and feel. Very average breakfast. Noisy area (highway, aerodrome), opening a window is not an option. I wanted to work a few hours and the wifi was not working ("we had heavy rains 2 days ago...").
good for the overnight stop we required, excellent views of Aosta valley, could see it as excellent for skiers as next to ski-lift station difficult to find as 9km up hairpins from Gressan village
Terrrific views, super staff
Would always use if in the area Shower unit a bit too small
Friendly staff, nice room, lovely view over the mountains, good food.Nice hotel n/a
Helpful staff and very nice room
We thought the food in the restaurant excellent and the room was very comfortable.
A typical Italian resort Hotel C
Pleasant and clean
The view from the balcony was wonderful, the room was extremely comfortable and well furnished, the staff were welcoming, friendly and helpful
A very pleasing hotel with a beautiful garden. Parking available. Beautiful views from the room balcony to the snow capped mountains. Breakfast was rather meagre and disappointing.
The location, the room, the cleanliness, staff, breakfast, mountain view, environment, value for money, parking
The room was spacious with a balcony (with a lovely view). The continental breakfast was good and the staff were all friendly and helpful. The beautiful old town of Aosta, as the crow flies, is very close - but because of the train line, the walk to Aosta takes quite a long time (2km min) - but the walk is easy and enjoyable so don't let that put you off. The wifi was good and there was one English channel on the TV. This is not a luxury hotel and could do with a face lift - but it was comfortable and warm.
Very nice design-hotel with great rooms and one of the best breakfasts I have had. A little bit outside of the city of Aosta but convenient location next to the main roads, but stil very quiet.
Very friendly and helpful staff.Recommended!
The atmosphere was great and we believe that it is even greater during the winter months when the landscape is all covered in snow. Furthermore parking was very convenient as we could literally step out of the front door of the chalet directly into the driver's seat of the car. This applies to all chalets at this hotel and not just to the one we were given. Breakfast was a typical continental cold buffet with ample amounts of food and a decent selection of foods to choose from. Overall it was a great stay, pity we were to stay for only one night as we had to move on.
Staff were very friendly and helpful.
Nice design interior. Beautiful mountain view. Good access to Cervino and mont blanc. Access to the hotel was not so easy from freeway. No restaurant nearby.
decoration and village spirit near the highway
Friendly staff, quiet, nice bathroom, nice view of the mountains.
the staff were excellent and friendly and very very helpful with giving tourist information.
Very convenient, comfortable and design rooms, nice staff, nice rooms like mountain individual chalets in a little park Too close to the main road
Excellent service and just off the motorway but peaceful. Chalets tastefully decorated and furnished. Insufficient lighting in the chalet
Very stylish and cosy hotel. Exceptional architecture.
Very helpful staff, clean, calm enviroment, plenty of public lounge space, good sized rooms. As we were staying for 7 nights we were upgraded which made a real difference to our stay and was a welcomed gesture. There is building going on adjacent to the hotel which spoilt our view. This will impact on the view of many rooms. The breakfasts were truly awful and not what we expect from a 4 star hotel though they improved slightly towards the end of our stay.
excellent staff, good sized room, well designed and clean hotel, good breakfast. Access to the underground car park could be better organised and signed
IT'S ALL REALLY GOOD Maybe the swimming pool could be enlarged a little bit, and the hotel, even if it's really beautiful, could seem a little expensive
Very warm welcome, room fine. Location (after Mont Blanc tunnel) ideal for travelers heading for central Italy from Cherbourg. Pet friendly: of particular value to us because we were traveling with a cat. Ease of making a reservation for our return journey to Cherbourg in September. It is a pity (see about cat) that there is so much construction work around the hotel that encroaches on the grounds.
Secure free underground garage. Super room. Good food and service. Needs a bigger sign on the main road as it is set back and easy to miss. Bathroom was a triumph of design over practicality. However it was spotlessly clean and large.
Hotel was clean and warm and staff were friendly. Location was further out of the town than expected. Breakfast service was slow and frustrating - kept running out of clean tables, bowls, cutlery, food on the buffet.
The room was a good size and comfortable Unenthusiastic welcome as reception - limited restaurant menu - food average quality
A nice hotel, parking was actually free, not the 8 Euros advertised, clean and tidy quite large room Jacuzi was cold so not what I expected, a good 15 min walk to the town centre, a nice hotel, but just not 4 star quality. only 1 person on the reception, happy to do thier job but not over friendly, and the room faced the train line a few meters away, so was quite noisy at night. Still, a "nice" hotel, nothing special.
Clean rooms, pleasant staff and good location to access the gondolo for Pila. Also very nice to get back to hotel after a hard days sking and chill out in the warm waters of the pool and jacuzzi.
THe excellent waiter. Closing the pool at 8 p.m. seems restrictive.
The staff was very nice, the parking facility, the room very clean and confortable; the location.
The staff were pleasant and helpful and most of them spoke English. Transport to the opera was very good and we were very pleased that the hotel organised for the driver to pick us up two hours early when the opera was abandoned due to a horrific thunderstorm. Meals were very good. useful advice was given about buses in the area which, although the bus stop was a short walk away, ran every ten minutes and were only 1 euro 20 however long the journey.
Good food in the restaurant, comfortable room, short walk to the old town.
Good location, 10 min to city centre, parking area in front of the hotel, good breakfast, rooms very clean, good hotel for city trip
The staff were extremely helpful and friendly. The place was clean and the rooms a good size.
commodious rooms, hotel close to the city center. clean but not in details (see hotel entrance with many human imprint on the lift wall :((( , unwashed tv telecomande; poor break-fast; the romms faced to the main street are a little bit noise. Summarizing is a not a 4 stars hotel in all details.
Very poor selection (all cakes and biscuits!!) for breakfast. What little bread there was, was stale.
Enjoyed the stay at Hotel Norden Palace very much. Stay was part of our nine weeks away from Australia visiting our youngest son and his family in Milan. Aosta was a delightful City, and the bus service excellent. Well worth a visit. Safe didn't work
It's location and cost make it ideal for a stop over between Geneva and central Italy The room was a bit musty when we arived but it didn't detract from our stay
views were stunning ,breakfast which was included in the price was excellent ,able to walk to centre of town