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clean and comfortable rooms
The standard of cooking is pretty poor and quirky -and consequently the cost of eating is overpriced for what you get. The internet pin code system did not work when I tried it although I have a Mac ! The local youths running and shouting through the hotel at 03:00 was not very impressive either !
It was a good clean hotel and had tea making facilities. Very thun walls
Comfortable, cle, conveniently close to rer station.
Internet works well and is free, parking and central position The restaurant is closed on Sundays night and the they offer only salads.
Everything was 5 star comparing to the prices best value for money place. Literally 50 meters from rer station then a 30 min ride to Paris- Les Halles. I think I found the place for our long weekend in Paris!
Location in city centre near shopping mall with onsite parking and large rooms. Restuarant was closed on friday night, am not sure if this is normal.
Very colourful and nice breakfast included
beautiful hotel, clean, parking available, very good to excellent price/quality ratio, comfortable rooms and facilities
The restaurant is good. The Airconditioning is noisy and can't be turned off.
Location Shower / bath was not comfortable
A pair of bathroom slipper
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
The staff, Paying for Internet
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
Good romm. Good brekfeast.
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
Proximity to the airport and shutle bus No minibar in the room
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
Room, shuttle service was excellent, staff elevators frequently out of service
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
Very clean, friendly staff, all staff spoke very good english.
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
proximity to airport.courteseous staff.
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
Location. Was close to airport for next day early flight. Free shuttles Sheets were itchy. They only gave one individual sized water bottle per room even if you have two people. An extra bottle would be 3€. Our room was not prepared well. There were no soap in both hand soap or body wash dispenser. We were also only given two bath towels. There were no hand towels. All in all, I don't think this room was worth its price of 187€ per night.
Loved the beautiful hotel. Staff was wonderful & room was perfect
Internet doesn' t work
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
yes, a short business stay no
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Spacious rooms, very well serviced. Helpful staff. Hotel is situated out in the countryside but within easy reach of Autoroutes to avoid the centre of Paris. Good for overnight stops.
Good pool for the kids, food good for the kids, pong pong, x box, all good for the kids. Didn't get to play golf cos of the kids! Coffee cups full of mold upon entering the room, how lovely. Trying to get coffee/tea/ cups for the room very tricky. Good price though, avoid food, unless they let you have the kids menu!
Went there to relax after daughters wedding. Enjoyed long walks near golfcourse and pool. on arrival receptionist said they had no booking in my name (despite my printed booking.com confirmation) and that they were full. Was eventually resolved and we spent two pleasant nights there.
everything was ok no
Nothing Dirty...dirty ditry. Not even worth a 1 star
I loved its quite environment and the on time shuttle bus to tha airport.
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
Reasonably close to airport
Location near Orly and excellent restaurant. Receptionist very kind.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
I was not there very long - but the breakfast was excellent
difficult to get to the city
rooms had terrible petrol/plastic smell. Impossible to sleep.
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
breakfast buffet quite poor
Proximity to Orly Aeroport, despite this there was no disturbance from aircraft noise. Not a great deal of character to the hotel, however it is very functional. Better map of the surrounding road system would help, this was the first time I have used Orly Aeroport and the road system is quite complicated.
The position and the staff Maybe a little expensive for the given facilities
the location is very convenient to airport....we ate dinner there and the food was very good....freee shuttle to airport water leaked onto the floor during shower
mveryy good no
Had good service from the staff. The shuttle service is very good too. The furniture in the room is very old , blankets and carpets are dirty
Close to the airport. Nice shuttle service. Cosy restaurant. Many rooms are without any view, which is OK if you spend one NIGHT. No Room Service available.
Hotel is closed the airport. The bed, too small.
the restaurant was ok the reception staff was uncommercial people.
Very large room with top furniture, very large and comfortable bed, large screen TV, kitchen corner and very modern bathroom. An excellent deal in term of price and quality for such a room. Very convenient location for business trip to Paris south, very close to the highway and a large shopping center. The maintenance of the hotel is quite poor, some durty carpets in the walkways to the rooms, some damaged equipments have not been repaired like in the bathroom, etc. A pity for such a nice and new building !
The rooms are spacious and offer very comfortable beds... You have a small kitchen with a fridge inside in a separate room, so you don't suffer from the fridge noise while sleeping... a nice leather sofa completes the deal, quite a good room! It is too bad many things are not functionning... the clim was not running, the two jaccuzi out of two were not working at the spa, so pretty much nothing was working there (only 60 degrees sauna, the pool is located on the back = no sun combined with cold water, design yet unconfortable seats...)
Excellent value for money. Actually worth its 4 stars. Not really a problem, but wifi in the room would be nice, instead of wired.
This is a new modern beautiful designed hotel. I particularly liked how quiet it is, and the size of our family room was fantastic. we had to ask to have our room cleaned when we returned to it at 6pm as the only thing they had done was empty the bins. This was not acceptable. And we had to ask 3 times for the cotbed after our arrival, as our little one was very tired and ready for bed. There was no safety on the windows and it would be easy for either a child or an adult to jump.
This is the best Hotel in France i have seen so far. quite new, stylish and with a very friendly stall. The rooms are big and very nice designed There is a gap between the bed and the wall and during the night the pillows fall down
The room was great: large bed hudge tv, beautiful bath room. I will go again.
Restaurant was good and food well prepared in variety. The rooms were very spacious and well appointed, with free internet in the room.
Excelent room ... huge space, nice design and ambience. Light everywhere and all that in an unbeatable price!
Excellent check in and rooms. Good parking facilities. All staff were attentive and very pleasant, wishing to help. Food in the restaurant is very 'rich', but fairly priced. Would have liked towel hooks in bathrooms. Also, the shower could have been positioned better in the extremely large cubicle, instead of directly in front of opening door,
The staff were extrermely helpful. The hotel was being renovated and the room was excellent.
It was well taken care of by the staff but sometimes they were a little insensitive as to when to clean. The mattresses are much too soft. My back was not happy at all they next day. A little harder mattress would be better.
The very clean room. refrigerator in the room
Nothing went wrong Staff very good No
The staff were very, very helpful.
the staff were so nice .. and the facilities were so good the location was far to Paris (more than 30 mins) but it s good to have quiet stay...
the fact that it was in its own grounds and secure - nice to feel that we could leave our car and trailer without worrying too much about it
Using it as a base enabling us to visit many chateau's in the area. There was a mosquito in the room, which could well have been caused by us opening the window, so got bitten a bit.
proximity to airport/prompt shuttle service It was difficult to get a snack...resturant next door was full of people [1 May], leaving McDonalds as our only option...tea making facilities in our room would have been most welcome.
Ease of reception and the helpfulness of staff
We stayed for 7 hours, overnight, after a long haul flight from Singapore (CDG-Air France bus to Orly). There was plenty of hot water and a clean bed. Up and out for an early onward flight. Perfect. Breakfast did not start early enough for us. We had a spare half an hour to wait for the free bus to the airport and we could have filled it with a quick hot coffee and pan au chocolate. The mis-timing was my own fault, we just missed the 6am bus, otherwise, no complaints.
location , staff
very friendly staff, great support in all questions, very clean, very good infrastructure, the quality is higher as two stars.
The navette picked me up from the airport and delivered me back there the next morning
Free internet, Location. Hotel is old.
Confort and location (near to the orly's aeroport)