Would you like to save as your currency permanently or for this visit only?
The location from the airport was good and they were able to accommodate our vehicle for the week that we were gone. The bed was way too soft and uncomfortable. We had our room right above the front door and heard all the traffic all night long. There was questionable activity in the hallway most of the night and into early morning.
The price and customer service 0
it was just OK nothing really special. Waited an hour for the airport shuttle for pick upoutside from the airport. Staff not very helpul.
Absolutely nothing! They left my wife and I stranded at the airport for over an hour. Desk never told the driver. Hotel is ten minutes from the airport. Front desk staff not a people person. Do yourself a favor...never stay there.
All of the desk staff and Joey the van transporter!!! Very good!
I booked the super 8 20 minutes before we arrived. check in was easy and the staff were friendly. The bed was so comfy and the bathroom/shower was perfect for a quick rinse and to get ready in the morning. We could only get a smoking room and the smell stayed on our clothes after our visit.
The location of the hotel from Ikea and The mall of America. The room that was given to me was next to the elevator and whenever someone used it, it would make a sound which could be heard in the room which disturbed my sleep the whole night. Guests were smoking in the corridor and could smell it inside the room. Guests were washing clothes at night in the machine exactly opposite the room. We wanted to extend our stay in the hotel, instead we moved to another hotel. Staff was less bothered with the feedback given.
That it was pet friendly! The breakfast was good and the staff were very friendly. The bed was too soft and actually felt like the mattress should be replaced :( It would be nice if the breakfast room could be left open other than at breakfast (with all the food, etc. put away of course), just so people have somewhere to sit and work or read, other than just their room.
The hotel was very close to the Mall of America, the airport and has a cross walk over to the Taco Bell across the freeway which was great! My friend and I also really liked that there was a bus route that stops at the front of the hotel and took us right to the convention center in Minneapolis for our conference! Pretty decent continental breakfast and comfy pillows! The room did not have a mini-fridge which did not help the fact that we had a fruit and veggie plate which went bad after a night or two. We were given the handicapped hotel room which was great for space but the shower handle did not stay put or hang high enough to use as a shower head. As well, the bathroom was not cleaned out very well and this room was right beside the freeway so every night my friend and I slept with ear plugs, which helped block out the sounds.
Location Just about everything. I won't stay there again.
Airport shuttle Noise, craftsmen hotel
Good location, gym on site, free breakfast, airport shuttle, friendly and courteous staff. The room I was assigned had bedbugs. I saw one crawling across my bed after a blood meal. I thought it was something I brought in my luggage at first and crushed it, but in the morning, I woke up with 20-some bites over my arms and chest. Looking back at reviews, there have been bedbug problems since at least 2011.
Slept good, beds were comfortable and staff was friendly The bathroom door was broke in my room The pool was gross I couldn't even see the bottom of the pool cause it was so cloudy and dirty, it was worse than my backyard pool
One employee.. just one! It was dirty and gross! I had white crusty stuff on my blankets I asked for clean ones abd was told no! And this was at the beginning of my stay I had not slept in that bed yet, I pulled the blanket back and there it was!!! Gross NEVER EVER AGAIN!
It was everything it was advertised to be. I don't like places that build themselves up and then are much less. Nothing that distracted from the stay.
The location. The room was small and the bed and bedding was old.
The manager!!!! He complained to me that he was only making xxx/night because I booked it through Priceline! So he charged me xxx night addl to request a smoking room which I paid. Then hecontinued complaining about how cheap I got the room!
location the bed was like sleeping on plywood. the staff was rude and when i was packing my car i went back in to get some other things he had been watching me he shut off my card key. it was nowhere near checkout time. i do not reccommend staying there.
Right in Chaska, close to where I needed to be Staff not always, shall we say, overexuberant Breakfast was what was expected for the price; primarily carbohydrates; would have liked to see maybe a hard boiled egg or some fresh fruit
We had a smoking room, I am a smoker but have never smelled someplace like this before. It was so bad within an hour our eyes were watering and irritated. We had to crank the ac and open the window, we also doused the whole room in febreze still stunk..
I booked this room for my 20 year old son who had to travel to this area. I didnt realize that there was an age restriction of 21 years of age to stay in this area. Using Priceline to obtain it!
It was a place to rest . This place is not kept up! Even the candy in the vending machine was expired! I would never stay here again nor would I recommend it to anyone!
It was small and peace full so I could sleep . staff was quick and to the point no time for any question or to help you with area infortion.
This guest did not leave comments about this hotel.
The locations was convenient for where I had my work conference. It was definitely out-dated and older. I think that there could be some updates.
Good clean rooms. Breakfast area is pretty small with seating for about 6
It was quite, comfortable No. Literally mins from downtown Waconia.. Exactly what I was looking for.
The front desk lady was very helpful for all of our needs. She tried her best to correct all of the errors we encountered. The keys did not work each day we were there. We had to call to get assistance as there was no one at the front desk. The room did not get cleaned, bed made, or towels replaced with clean ones. The cleaning lady made the mistake. We got clean towels.