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Friendly helpful staff. Very clean. Enclosed car park. Excellent food. Very good value for money
The room was clean and comfortable, and after several issues, the staff finally did try to be helpful. The food in the restaurant. It was of a very poor standard, hot dishes were served cold, the meat was too tough to eat.
Helpful and friendly staff. Super dinner and breakfast. Comfortable room despite not being able to control the air conditioning which was regulated by the hotel staff.
Kindness and Elegance.
Only stayed one night but staff very friendly, room newly renovated. Walls very thin, Girl on reception in evening only spoke Italian but there was someone who spoke a little english and was very helpful.
Nice location on a quiet street, with a lovely mountain view and a picturesque church at the top of its hill. Olyx itself is a nice town to walk through and is in easy driving distance to ski slopes and a myriad of valley and mountain villages. This small hotel is nicely decorated, very clean and well maintained. Good breakfast, and the restaurant is excellent for dinner. Service was friendly and helpful. Convenient, ample, and free parking is provided half a block away. It would have been nice to have lobby computer available for guest use.
Very pleasant hotel, the big and spacious room, cleanliness, an order and service at very good level.
We only stayed over night on our way somewhere else - arrived very late (just before they went home for the night 23.00) and had breakfast in the morning. The beds were very comfortable, the rooms spotless. The hotel had a cosy feel to it and is newly refurbished. The girl on reception in the evening didn't speak anything but Italian, so it was a little difficult to communicate. Last possible check-in is 11pm, as the staff go home then, so make sure not tobe late.
Small, friendly, off the beaten track
Superb service attitude of staff; very helpful at every turn; couldn't do enough for you. Lovely dining room and great food!
We very much appreciated the splendid hospitality offered by the manager, Francesca Buono, who in fact did the design for the interesting renovations that were completed shortly before the Olympics in Torino. She gave us a sampling of regional specialties, as well as information on restaurants and attractions, and she even found us an excellent local mechanic for our rental car. The hotel is nestled high in the Italian Alps above Torino, a perfect location for outdoor activities all year long. We were there only for an overnight on our way from Tuscany back to France, but we would certainly enjoy staying there much longer on another occasion.
Quite and peacefull pleasant staff
Excellent service by friendly staff. Good hotel-ski pass deal. Very comfortable and clean rooms and facilities. Good food.
Exceedingly helpful and friendly staff. Excellent food.
Staff was very friendly. Bus service to skipiste was very well organised. Good skipas discount via hotel Breakfast was very poor
Modern fixtures and furnishings. Well maintained. Friendly staff. Staff failed to provide breakfast on time two of the four days of our stay (breakfast room was locked and lights were off). Room a little too warm; no air circulation without opening balcony doors which allowed noise and insects into room.
The Manager - was the rudest women I have ever come across. If you made your own arrangements outside of the Hotel and she wasn't going to make a Euro or two out of it she turned into a beast. Never in my life have I been spoken to like that from someone whom was meant to be looking after us in our stay.
Pleasant atmosphere, excellent hotel
the staff were brilliantly helpful; they had a minibus and driver to get us to and from the slopes, and even gave us a lift to the train station in Oulx, free of charge.
Quite a large hotel and very friendly and obliging. For example we asked for late check out and we were allowed to keep the room up to 6 pm. We even exceeded that and it was no problem for the hotel staff and we were happy. Huge dinner at night was very reasonable price. Lobby area cosy and relaxing. My two children loved it - so did I. Our room for 3 was not so big and the third bed (mine) was not so comfortable and some chill air was getting in at night (it was minus 15 outside though). But the bedding was good. If I could have had a room with a bath tub I would have taken it!
Very friendly staff, family run with excellent food. Transport to and from slopes. English speaking manager.
friendliness and helpfulness of staff; the good food; perhaps more information re day to day events.I missed the afternoon tea, so often associated with skiing holidays - perhaps a less formal eating 'cafe`' where one could get a single course and coffee, might be worth thinking about.
Small but nice SPA - ideal after skiing. no blanket only bed sheet so you have to sleep with full heating on, WiFi did not work, had to go to Irish pub in the village
The staff at the hotel were warm and very helpful. The spa: very relaxing, very welcoming staff; excellent after exercising on the slopes. The dishes on the a la carte menu were delicious. I'd stay here again.
Staff were fun and extra pleasent. Great spa.
bus to the ski lift everyday was like a personal taxi-excellent extra. no walking up that steep hill! room was a little too hot and could not ajust this
Friendly service, good food, great jacuzzi in the room ..
Superb location, great staff
The external hot tub with a view of the alps and the breakfast!
Any extra is really expensive: coffee 2 euro, 500ml water 2 euro, wine bottle 18 euro.
very nice for this resort the spa was poorly run and quite dirty in places, we all came out with coughs after a few days and would not use the spa after this.