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The quality, cleanliness and architectural elementes of the hotel. The hotel looks like a four star hotel.
Pleasant reception staff. Good stopover location. Modern and clean The dinner/breakfast room was thick with cigarette smoke. Breakfast staff not very friendly.
The room was very nice and spacious. We were en route from Santander to Barcelona and wanted to look around Pamplona. This hotel was able to accommodate three in a bedroom (my daughter has learning disabilities) and it was reasonable close by although I am not sure we would have found anywhere much to eat if we did not go into Pamplona. This hotel is more of an en route stop off rather than a destination but as such I recommend it.
The hotel is beautiful. The restaurant is lovely and the food delicious. The little cafe is great too, good value for your money. The front desk staff were extremely helpful and willing to go out of their way to accomodate. It's a little too expensive and far away from everything. We spent a lot of money on cabs.
The hotel was conveinient for access from the nearby motorway and was modern and well equiped. The restaurant was closed (mid November) and the cafeteria was filled with smokers
Very modern hotel with luxury features. Secure gated parking free on premises. Staff helpful. Supermarket short walk from hotel. Signage for hotel very poor. In the middle of industrial area and attached to garage with large roll up doors for trucks which made it hard to recognize the stark modern looking building. Easily mistaken for an office complex.. Sign on building was neutral color which did not show up easily.
the location was perfect for exploring the area
clean, functional, well-priced, well-located, good parking illuminated sign in bedroom made sleep difficult.
very poor breakfast
This is a favorite Hotel of ours. It operates way above its 2 star rating and the value for money rates amoung the best we have ever enjoyed The bar is full of smoke
Excellent location, ideal for walking and exploring. Great choice of meals including a good menu of the day with wine included at 9 euros! Spotlessly clean and full choice very good breakfast included - extremely good value and very hard to beat
Hotel was easily accessible. The staff were helpful. The buffet breakfast was excellent and the menu of the day for 10 euros was amazing. We were disappointed that the information about the hotel stated it had a pool but this was not in operation and would have been very welcome on the very hot day.
The hotel staff were friendly, the cooking good and the room comfortable. It is also very easy to locate, notwithstanding the fact that is in the countryside.
Friendly personal at front desk, air conditioning, cleanliness, wifi for free **Breakfast: no employee in restaurant, empty tables, guests have to guess where to find what and set up their table (no tray)! Employee comes every 30 min. To clean the tables and disappears. Beside the door serving trolley with garbage bag! You feel like they feed animals! Quality of the food is bad.**location: direct on the national road between irun and pamplona, very loud, nothing around, the village is situated 5km away. A big construction area on the way and in the front of the hotel for the extension of the road : loud, dusty and no information about this in booking.com/in the hotel....really disappointing
The receptionist was very helpfull, the evening meal at €9 including a bottle of wine between two was sastisfactory and the self service breakfast was excellent.We have stayed at this hotel several times before as it iss on one of the routes we use whilst travelling between the UK and the Costa Blanca in Spain.
Clean. Very modern. A very long way from the parking to the room. Not live enough.
Dinner and breakfast buffet is good. Very peaceful location. You pay for a SPA resort, but you only get a room. They charge like 25 euro for 20 mins' staying in the pool.. Staff does not speak any English or French. You hear the noise from the technical installation of the spa in the bedrooms.
It was a lovely peaceful and relaxing setting. The woman at reception(forgive me I forget her name) was absolutely wonderful- professional, knowledgeable, extremely accommodating, hard working and quite simply Lovely! Aside from being a little difficult to find I cannot say anything negative.
Excellent hotel, very good dinner at a very reasonable price
the hotel and its area is very beautiful, the room was very comfortable and beautifull ,the staff were very friendly and helpfull. the breakfast wasn't suitable to the price and to the level of the hotel (we were dissapointed)
The location was excellent. A lovely remote location. Was hard to communicate to the stalf as only one member spoke fairly good english and she was only on in the morning when we checked out. The access road to the hotel was a bit rough and hard on the car. Due to a technical fault there was at the time no Wi-Fi access in the rooms.
the very sympathetic reception staff goes out of its way with touristic tips, route description, etc. They even called me to notify that I left my mobile charger in my room (and luckily I was still close enough to drive back). the rooms feature a lot of space, and are stylishly decorated. wonderful green environment around the hotel. the breakfast was okay, but could have been better (fresh juice would have been nice, and some more choice). staff wasn't around to help choose the right table (some are for the restaurant). watch out: it is best to have a car to get to this hotel.
Setting, views, room comfort, food, calm.
It was very very near motorway service area -- very very noisey in the room we could hear people in the next room -- & the kitchen staff below our room--- this is not 4 star bed uncomfortable & loo not fixed to the wall -- I was going to write to separately -- We go on a lot of holidays and have used you before & this hotel was not good --Breakfast very poor
Staff friendly and helpful. The room was lovely The walls are paper thin. You can hear other guests showering, walking around their room talking etc. We didn't like being within view of a Toxic Chemical Dump
Staff was very nice and helpful, contacted us in advance to warn about the wedding celebration taking place at the same date. Very romantic, excellent restaurant and views. Location is a bit not that close to San-Sebastian as stated and not that easy to find.
we enjoy this beaitiful place and go to San Sebastian and Hondarribia Everything was super
Clean and comfortable Basic Hostel rather than a hotel
The view of the countryside from the private patio of our room was amazing. The room itself was clean and comfortable and the washroom facilities were excellent. The staff were very helpful and pleasant.
Great staff.Nice town,friendly people.Glad we didn't miss this area.
Comfortable room with balcony and quite good food. Quiet rural setting. Convenient as an overnight stop and for Pamplona
Very friendly staff (owner) and gourmet food.
Exceptional friendly leners, Exceptional interior design Exceptional service Absolutely worth the detour from Pamplona
Rooms clean and comfortable, although bolsters very firm and no alternative pillows. Bathroom facilities very good. Located close to unappealing town and little of interest in very close proximity. Very basic breakfast and Restaurant closed on Sunday evening.
We looked for a transit hotel close to the Spanish border Very thin walls !
Easy check-in, big comfortable rooms, very good breakfast and very child friendly. Excellent value for money. Helpful staff.
Nice out in the countryside. Fresh air.
nice big room No lift. Staff not very friendly