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Staff ok, however the room, the lobby, the location and "view" were all disappointing. Well below average. Don't know how it got good ratings until now. On the plus side, Italians from that area are some of the nicest people I met lobby, room, cleanliness
Staff at Reception were extremely friendly and helpful. Housekeeping staff very good.The rooms were clean and comfortable. The food in the restaurant was good. The hotel shuttle service was very good. I have to say our driver was excellent, he was very reliable and always prompt. The only problem we encountered at the hotel restaurant was the service or lack of!! The service was poor especially when conferences were held and large groups of people dined in the restaurant. There wasn't enough staff to handle large groups. It is not the fault of the waiters, but the management need to look into this. We often helped ourselves to the condiments etc. as the staff were far too busy! We had the same problem with breakfast - although this was self service, we had to ask and wait for empty trays of fruit, ham, cheese etc. to be filled up.
It is situated right near autostrade
All staff were very helpful and courtious. I really enjoyed my stay due to the staff being very very patient with our request. The river of your shuttle was very helpful and friendly. I would recomend your hotel to anyone who is traveling to the area. None
This hotel was extremely close to the highway exit and therefore easy to find. The room was clean and comfortable. The staff was really helpful and courteous.
Very comfortable hotel with modern, renovated rooms, excellent breakfast buffet, lots of parking spaces. There even is a small swimming pool with terace. Price/quality was excellent. Locations is not very nice, however close to Autostrada.
Good quality for the price with very helpful, friendly staff. Very good pastries for breakfast.
The hotel was nicer than expected. The price we paid was good value. The staff was excellent and rooms were very clean and well appointed.
At 100 m. for this hotel it's a great barbeque-pizza-pub, with very good beer and food. I think is called Gambrinus. Enjoy it. The staff (except one of the girl from reception) is miserable.
The hotel was convenient for Pescara, Montesilvano, Pineto and Rosseto provided you have a car. The room was very spacious and the facilities provided very good. The breakfast included in the price was also varied and a good starter for the day. The staff were a little distant and impersonal however I think this was due to the language barrier rather than anything else.
The authenticity of the restoration of this ancient poor mountaintop town. This was not a Hollywood version of what it should have been like, but rather a respectful approach to restoring enough of the town to make it habitable for 21st century sensibilities. No.
Excellent staff in a unique location. Not like any other hotel as it is spread around the town. Like living in a former time.At night the village is yours. The restaurant is very good. It is more an experience than a hotel stay. The rooms are dark in keeping with the theme. A little more lighting would be good. Not for everybody - the disabled would not cope.Relatively expensive.
MAGICAL. This place is like going back in time in Abruzzo, fascinating restoration of an ancient way of life with a working fireplace in your room and yet radient heat in the ancient-seeming tile floors - diffused electric lighting supplemented by candles, a lovely medieval village to expolore, castles and mountains at your door - so lovely. Be sure to eat in their restaurant at night - authentic hand-made food, excellent wines and a knowledgable staff proud to share their offerings with you. The furnishings are all quite authentic - the beds are snug and comfortable but there was no snug comfy chair to sit in while watching the fire ( this kind of furnishing not authentic to the period) but only small hard very authentic ladder-back chairs. I ended up improvising with a bed pillow on the radient-heated tile.
Hotel is located amid the National Parks of Abruzzo with surrounding scenes superior to filming locations in "The Sound of Music" (Salzburg area). Medieval town partially restored with attention to minimal and true historical character but an overlay of unpretentious elegance. Staff is over-the-top friendly and helpful in genuine way. Room is rustic but ultra-modern in toilet/tub plumbing etc. Bed is large but you need to like a very firm mattress. Many details stay true to local, historical character from the artisan foods served to the shampoo provided. A once in a lifetime experience.
outstanding appearance of the hotel (which is actually the village itself), excellent customer service, staff is attentive to every detail, nice restaurant, perfect and very cosy breakfast, gourmet project overall
Such a beautiful building in a charming town.
Due to very positive feedback on booking.com we had high expectations on this hotel which did not come true. A pity because we really were looking forward to have a great time at this hotel. Positive things are the hotel/castle which is beautifully restored, situated on a hill overlooking the village. Fresh fruit during breakfast. Friendly cleaning staff. Unfriendly and unpersonal approach upon arrival at the reception desk. Due to a wedding we were not allowed to use the swimmingpool (no excuses or compensation were offered). It took more than three minutes before the shower water was somewhat tepid. Very bad reception at satellite tv. Very hard beds.
Beautiful hotel, rooms, included breakfasts and overall value. Truely a great and memorable experience. The hotel is used for business functions and weddings, especially on weekends, so be prepared for the hotel to focus on these events somewhat at he expense of guests.
This place is beautiful. It really is a castle and our room was enormous with a very comfortable bed. The staff were very friendly and helpful and spoke English very well. This place really is a castle and every inch of the place feels like you are staying in an castle of old. Very fun.
stunning hotel, very large room, very good restaurant. Staff extremely helpful. Wonderful view. I would have liked sky TV in the room
The Castello was an enchanting experience, the room was superb and the staff helpful and efficient, and the views stunning. I would highly recommend it to anybody visiting that part of Italy.
the room fodd not wonderful
This is a beautiful castle to stay at. The views are fantastic and the room stunning. We will stay there again.
The hotel had a lot of character (castle dating back to the 8th century) and was one of the nicest ones I have been to in a while. The staff was very friendly and aiming to make our stay a good one.
It is real luxury hotel for reasonable price. Staff was excellent. The room size and furniture was just great. They also have very good restaurant and common areas too. Highly recommended.
Excellent value. Friendly staff. Great food. Clean, bright room.
It was a bit far from the highway but the location was very nice, in a middle of the olive fields and there are some very nice small towns to stop by. The room was big and very clean, Italian styled breakfast was just perfect ! The hotel staffs were very plite but not so friendly.
Quiet, very clean. Good value for the price. No safe for valuables at front desk or in room. But staff accommodated me anyways.
Roberta and Manuel were generous, warm and hospitable. We felt welcomed and appreciated. There was no question how proud they are about the area of Italy they live in. The food in the hotle restaurant was fabulous, our accommodation comfortable. We loved staying with you/ Nothing toadd to above
Very practical and good value for money hotel in the region.
Friendly professional staff, good food and breakfasts, nice decor and very clean. Could have been more information in the room re hotel and local attractions.
Very friendly and helpful staff, food was excellent and reasonably priced. Stayed on 2 separate occasions, the second time the room was not as good as the first time as we had a disabled toilet!
Value for money. Restaurant. The situation is not good. how have the developments around the hotel been allowed to happen?
The hotel was pleasant and the apartment gave the kids and us space.
Anti pasti and pasta course in restaurant superb. Room and bathroom spacious and bed comfortable. Meat course overcooked and the wine a disappointment considering the first 2 courses. Breakfast only ok if you like sweet things.
Great food at reasonable cost, spacious, good base for touring
We had a wonderful time. The Country House is a perfect vacation spot for families or for a quiet getaway. The staff was very friendly and helpful. The food in the restaurant was amazing - defintiely have to eat there if you stay in the House. Highly recommended!
Nice Location, friendly management, and very good food ( half board) Bed did not suit me, quite hard
Friendly staff, good food, location
the location, the people the food and the general atmosphere. They have wonderful restaurant (we had a gourmet dinner!!) , so why not to "taste" it's performances for breakfast??
Very attractive country environment. Staff very friendly. Homely atmosphere.