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Large rooms, full size business hotel, flat screen TV with very good channel selection, convenient location. Room needs renovations, basic room amenities missing, carpets in need of cleaning, few amenities, small swimming pool, room service and cafeteria hours limited for a business hotel.
Position and good service
You pay for what you get!!
Staff was helpful and good for international travelers no negatives to comment on
A very spacious hotel with good service. Menu del Dia in the restaurant was very good quality and value for money. Some noise coming through wall from adjoining rooms
Proximity to centre, air conditioned room
Clean and staff were very helpful very good location.Should advertise their menu a little more aggressively no
Room was very clean and comfortable, reception staff very helpful and breakfast offered a wide choice.
delighted with NH also stayed in NH hotel in Eindhoven
Easy access and parking; helpful staff; convenience for city centre/restaurants; value for money no
To visit Lugo and to travel to the local countryside and villages
Great location, nice rooms
It's not clear when booking that the facilities are at extra cost.
Very clean hotel parking spaces to small. Hire car damaged in car park
Very helpful staff, great location Room was somewhat smallish, and the spa was closed on Sunday
Extremely noisy hotel - don't go here unless you are a heavy sleeper
Close to town that has many interesting and authentic bars and restaurants. Rooms were a bit tired looking , but clean. No tea/coffee making facilities in room.
Ideally situated for the camino
Cheap, nice room, clotheswashiong facilities, good food A bit cold in autumn, should be possible to put on some heat
Rustique atmosphere, friendly staff, good food
After spending 7 hours walking in the driving rain the hot shower and warm room was so welcoming. The bathroom smelt damp and could do with a little tlc.
It was comfortable clean and friendly. Easy to book, and just what we needed.
The friendly staff, easy to find, as i was walking the Canino de Santiago and it was right on the trail, pleasent surroundings, just really good throughtout.
Staff at reception excellent---- Would have liked breakfast earlier----cool drinks dispenser in lobby would have been nice
No guidance given to guests departing early to have consideration for those who were not doing so.Not clear when the pool was available.
the staff were so welcoming and accommodating. Anything we needed, they went above and beyond to make sure we could have it done, including booking our albergue for the next night, washing and drying our clothes for us, etc. Amazing! nothing - excellent, above and beyond our expectations!
While it is actually a Hostel, we had a private room right near the Roman Wall of Lugo. The staff was very kind and it was very affordable for what we needed. The room was very small and the television was very old. The only AC you got was from opening the windows and there was no way to signal that you didn't want your room to be cleaned while you're away.
Pleasant staff. The apartment arrangement with two bedrooms and kitchen/ living room suited us well as a couple with a grown up son. Nice to have bit of space.The garage was was very handy as would not like to park nearby. Area round about was a bit rundown. garage was accessed by lift which was a tight fit for our Galaxy, manoevering round the actual garage was even tighter. There was no restaurant as such but the attached cafe was useful. Breakfast seemed dear for limited range. We ate in our apartment.
Spacious room; helpful reception It should be clear tht it is an apartment (albeit without cooking gacilities) that you are renting The location is somewhat deceptive. : Altough very close to city centre, goint to town entails climbing a steep, tiring and ugly street; also, due to one way street system, getting to the hotel by car and without the help of Google and a gps must be quite an adventure.
The apartment was fully equipped giving the chance to cook. The hotel personnel was friendly and efficient, they promptly changed us to a non smoking room. The garage is small as well as the car lift that takes you there. However, this is great as parking in Lugo is extremely difficult.
Everything was more than expected! The parking inside of the hotel - littlebit awkward, better sayd clumsy or clumped.
Very good location for city centre. Secure parking especially when travelling by motorcycle, first class. Very spacious room /appartment, with all facillities.
Spacious suites / modern the lift and particularly the car park are extremly small - it was very difficult to park the car as the layout was very tight
A breakfast better !! Sometime ,at the bar,nobody to serve you .
Good location near city Walls if a hill isn't a problem. Parking a bit tight in hotel garage but well worth taking. Bedroom plus sitting area spacious and comfortable. Breakfast good value.
Functional but not much Too clinical
large and well appointed bedroom and lounge, centrally situated, secure parking, polite and friendly staff
near the bus station- friendly staff- value for money
The hotel was very close to city center and the bus station. The service offered by the husa chain are very good. Antena , no matrimonial bed (they just put together 2 beds)
close to old town for sightseeing. parking was awalk away.
It has a great location very near bus station and old city.
The reception was welcoming. The hotel was perfectly clean. It was very comfortable. No. Everything was perfect.
Good location to Historic centre
Great location. Good view from room.
Walked the Roman wall.
Right next to bus station. Very good value for money.
The staff were very friendly and welcoming, particuarly one English speaking receptionist.
very friendly staff - clean rooms - only a short walk to the town wall (Unesco cultural heritage) - park garage - always like to return
The hotel staff were very friendly and helpful, and the cost was very good value. It was rather noisy, but that was unavoidable given its location.
The quiet ambience indoor probably derived from a low occupation level. But this matter is not frequent on saturday of August in Spain
Good location near center of town. Possibility to park car under building. Friendly staff. Internet worked with a cable. Nice cafetaria under hotel. We had the appartment. There was almost no kitchen equipment and furniture. No "cosy" atmosphere. In the bedroom there was no window with direct light.
staff were extra helpful and lovely and friendly, lift available to rooms
The hotel was very clean, the staff were friendly and helpful and the manager called Pedro was extremely helpful and made us feel very welcome. There was not any kitchen utensils in the kitchen of the apartment and a shelve in the bathroom for my toiletries would of been useful.
muy agradable, cerca del casco viejo (200 m de la muralla), limpio Nice hotel very close to the old town (200 m from the roman walls), clean
The care and concern expressed by the manager. He even drove out in front of us in his car as we left, to make sure that we found petrol and the right road out of Lugo! Not easy to find in the one way streets of a strange town. Sat-nav did not help much in this case as it did not seem to be up to date.
This place is fantastic. Old restored building and the suite we had was awesome. The value for money is perfect and the staff is very helpfull. Parking is just around the corner and after callling them it was easy to find. The location just inside the roman wall is also a big benefit for exploring the City of Lugo. The continental breakfast is good and the cafe next door is also very nice with a unique showing of collection items. Clear score of 10. Nothing at all. All positive.
Very positive and attentive staff. Great position. Modern facilities.
Friendly staff. Hotel has recently been opened. Facilities were new and consistently top quality
Staff were very hospitable.The location was excellent and the room was comfortable menu could have been more extensive
Excellent service and amenities in a beautiful restored building. This hotel is a mini parador . Will give a better overallimpression of the hotel once the restoration work surrounding the hotel is complete.
outstanding value for money.classy and well appointed large room.best hotel room we have stayed in for a long time.
Wonderful staff, excellent location Make sure you have detailed instructions for finding the hotel if coming by car. Staff were great once we located them. Very complex old walled city location.
I enjoyed a lovely stay at this hotel. The hotel a was a family Pazo (palace) and has been refurbished with care and beauty in the large airy rooms and public spaces. The staff gave excellent service and help Nothing, except some difficulties wih the Unesco excavations in the ancient walled city of Lugo. The staff understood these problems and were very helpful in parking and collecting our car
The wonderful and helpful owners of the hotel,The position of the Hotel
I've stayed before - beautiful rooms, spotlessly clean & very friendly staff. Can be noisy due to nearby construction. Not their fault!
Receptionist on duty was very helpful and obliging. We were walking the camino and better signage for the hotel could have cut our extra walking time spent looking for it.
Excellent and very helpful staff
One of the very few places that understood english. They went out of their way to help us to find our friends. the photos on the website are very misleading. the hotel doesn't look like that at all.
Pleasant, friendly staff. Relaxed atmosphere. Good value for money.
Great location, friendly staff, clean rooms
convenience to camino de santiago, quiet room .
Very friendly staff at reception , extremley helpful on morning we were leaving regarding booking taxi and information on public transport as we had completed our walk on the camino
While walking on the comeno trail this hotel provided an ideal starting point and all five of us were delighted to have it available on the first noght before commencing the walk We had a slight problem in locating the hotel on the night . It would be ideal if it was closer to the bus s tation
the location mostly,. and the rich buffet breakfast
The staff was curtious and very helpful. We had two double rooms, which were very comfortalbe and clean. The bathroom was adequate in size and very clean. The shower had fabulous water pressure and plenty of hot water for a long shower. I would not hesitate to recommend this hotel to anyone who wishes to visit Lugo. It was a five minute car ride to town. No. We were satisfied with everything.
The hotel staff were pleasant and welcoming. On the day of departure there was a problem with the electronic lock on our door and following breakfast we could not get into our room. It took the staff two hours to solve this problem. Finally someone had to climb through our window which luckily we had left open. Had the window not been open I am not sure how long we would have been delayed. This accounts for the fair rating on hotel staff.
The Hotel was in good condition and have friendly personal, the breakfast was amazing ! less English knowings
Leisure trip to Lugo, eg., Roman Wall, Cathedral, Municipal Museum. No
City center in just a few miles, jacuzzi, pool and sauna for free are great values for a one night stay after long driving. No.
The room was spacious, very clean and comfortable. The staff didnt speak english but were all polite, welcoming and helpful. My three course meal was served together on one plate! Very strange.
the 50% discount location