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Very clean hotel. Excellent staff, very helpfull, vey good breakfast. I would have liked a kettle to make a drink in our room.
easy and friendly athmosphere yet professional
They did not have a room availabel for 2 plus a small child so they put us in a suite. They were very accomodating. A very tight garage.
very comfortable, in the middle of the city. I stayed in the hotel because of a special price by booking over internet. Normally it is too expensive.
It was a wonderful location, with easy parking across the street. It was a short walk to the Grand Place and the center of Mons. The room was attractive and cheerful.
Excellent location for access to Mons centre.Spacious modern spotlessly clean bedroom,and all other areas of the hotel likewise.Good buffet breakfast in comfortable modern room. Nothing to complain about,this is our 3rd visit.The hotel provides a no frills,but extremely comfortable stay in Mons.
Location OK Room very hot. Laundry took 4 days to come back!!
I really enjoyed the Jacuzzi, It could have been a little hotter though.
Location and staff Friendly staff
Nice spacious room, good comfortable bed, good breakfast
The hotel is very close to the airport. The staff is kind and helpful, rooms are quiet. The address of the hotel is difficult to be reached by private car even with a GPS navigator. The area where the hotel is located is still developping and presently rather desolate.
Clean and service staff The hotel is 500 meters from the airport that could go away by feet but they managed to taxi you need to go and we must pay.
the room including the bathroom the bar and barsupply
very convenient as it is located very close to the airport. Quick in and out, just for an early rise to catch the plane is perfect. very basic comfort, similar to F1
The room was nice, bed very comfortable. The shower was also very ok. But the location seems to be close, but you must take the shuttle to get there as it is pretty complicated to get there. I was staying in this hotel only for 1 night and I did not like that the administrator took a copy of my passport. He explained that it is due to a legislation in Belgium, which is not true. 4 days before I stayed in Brussels for several nights and nobody needed to take a copy of my passport.
Close to the airport, shuttle service
Was near airport No menu for kids staff had no English,surprising considering location, order food from snack bar menu and @ $10.95 each and were handed small bad quality microwave dinners , bill soared from $130 to $240 for two room one night stay (food bill) , never again.
Great location,Friendly staff Ordered room with double bed,got 2 single beds
Friendly reception; clean and efficient; excellent bathroom/shower; easy parking. In common with most continental hotels, lack of tea-making facilities in room. Bar area too bright and totally lacking cosiness. Tricky to find from airport
Food in the resturant
Ease of parking, and room facilities No
location good no food available on sunday night a bit isolated
Kindness of the personnel, possibility to have breakfast in very early morning (before 5 a.m.)
Park,sleep and Fly.Very Good.Even breakfast at 5 AM. Nothing
Good service. Also liked the wooden decor very much, really nice. no
The receptionist was very nice and helpful. Good level of english . The room was comfortable. Good choice if you want to stay for a stop for charleroi airport. just the waiting for the taxi ... but i suppose is normal and is not necessary the hotel fault
Restaurant staff friendly, good menu, good food, excellent wine. Free WiFi internet Shuttle service from airport atrocious - if I stay there again I will not use shuttle, would rather pay extra for taxi
Firendly hotel staff. Nice room and good shower. The bar was hardly ever attended by staff.
What i like is the proximity of the hotel to the airport. The staff was really helpful. There's not restaurant around and the restaurant was close the day we was there.
very clean. The room was great.
The room was big and the location very convinient The matresses are a bit worn out
Facility for the airport Too expensive and no insonorisation
The location The standard of the food in the restaurant
parking faility for the airport
Closeby, good comfort
An elegant hotel, with brilliant service, amenities, and the most comfortable beds in Europe...surely! The restaurant was good and the ambiance was very comfortable and invited you to stay in the hotel all day and all night. You had to stay in the hotel or face a €30 taxi fare (return) to anywhere. There is no shuttle, and the taxis are on a fixed price €15, so you must add €30 to the daily room price if you want to go to/from the airport or to/from Charleroi. There is nothing interesting that you can walk to from the hotel, so you have to take the taxis to go anywhere. The guest would benefit mightily from a free or even cheap bus/shuttle to/from Charleroi centre and the airport.
very easy to find free parking the pure brekfast
How nice the barman was to us, eventhough the kitchen was closed he prepared a plate of cheese. There were 2 bugs in the bed!!!!!!!!!!!!! And the beds were very uncomfortable.
Nice, comfortable and clean room, good parking facilities, perfect location near the airport. Temperature in the room was higher than needed, no possibility to adjust it. Free wifi only in hotel lounge, should be free also in the room.
very close to city centre and the staff were very polite and extremely helpful
we only stay one day, and sleep ther
Ideally located in the heart of Mons; friendly, helpful and polite staff
great service and easy access room was a little too small...
Just simple, regular hotel. Breakfast very light (small choices)
location of hotel, friendliness and helpfulness of reception staff
Good functional room on a quiet area, very close to the Mons Grand Place Price was relatively expensive (for 3 star), since it did not even include breakfast.
Proximity to the centre of city. Limited breakfast choice.
It was a very good room, friendly owners and wonderful, tasty breakfast
Room only two years old; very clean; excellent breakfast of homemade farm items in their home; centrally located and owners very helpful to get you to where you want to go; free wireless internet worked great and loved the deck where you could sit in the sun and watch the animals It is a farm so you will have farm noises - roosters crowing early and sometimes the cats get in fights in the middle of the night
Friendly helpful staff and a clean and comfortable room very close to the airport.
Very friendly helpfull staff. Excellent hotel for getting early flights from the Charleroi Airport.
We loved the hotel! The staff (I assume the owner of the hotel) was friendly and extremely helpful! We really appreciated the shuttle to the airport in the morning.
Excellent service and proximity tothe airport
This was a very pleasant surprise. Nice small hotel with plenty of individual service. Friendliest staff ever. Owner takes great pride in his establishment.
The owner was extremely pleasant and hospitable. He wrote us out a day tour of Brussels on a map and gave us great information for being new to the area. Hotel was modern, clean, and rooms had plenty of space. Breakfast was great and you even get a taste of the famous Belgian chocolate right off the bat if desired.
Clean hotel and friendly staff. Free shuttle to airport was nice thing, because it's not so close to the airport as you can imagine while reading reviews. Internet was working via cable. Quiet place. So you get what is promised. No free Wifi. Some hot food would be nice in the morning.
Personnel of the hotel is very friendly. Transfer to/from airport is provided
The close proximity of the Hotel South is its best feature as its only a 7 min. drive to Charleroi Airport. Really suited me as I was getting a 7 am flight the following morning. The hotel is run by the owner, a man. He drives a shuttle bus (7 seater) over and back to the airport. This same man also covered reception. No breakfast is available prior to 7am.There is nothing to do at this hotel, - just stay in your room which has a T.V. The small shop is a few steps away and has its door locked, access by ringing the door bell - I just thought the neighbourhood maybe bad. The free drive from the airport and back the following morning is the only selling point for me. Should add a new box to Q. 1 - Beside Airport. My reservation said breakfast would be 8 euros., but it did not say - there is no breakfast before 7 am. a buffet breakfast of juice etc could be easily organized.
very smart and stylish room with safe car parking. polite and helpful staff
location. friendly staff
near to grand place
Very noisy fan in bathroom! And no tea/coffee making facilities!
Room was nice, comfortable, in convenient location
Close to city centre with parking Quite noisy from traffic as on the ring road
Very helpful staff. Lovely green outlook from our room.
Clean, big room. Polite and professional staff. Internet is not available in all rooms
Staff is very nice & friendly, speaking english. Big bath, good heating. Thin walls, very noisy. My room was close to the entrance, but I guess in all rooms could be same noisy, as walls and door is very thin. Single bed is small, however it was ok for 1 night.
good bed - good breakfast room and breakfast it would have been better to have fitted shower door rather than curtain
Very comfortable and well-appointed room. Excellent breakfast. Quiet location. Restaurant shut on a Sunday - information not on the web-site. Could find nowhere to eat in the area, inspite of being given a list of restaurants as there was no map.
Very friendly staff and good value for money breakfast
Very Friendly staff with personal touch(they even make you an egg in the morning for breakfast). Bikes available for cycling in the green area.
very quite lack of the english language
The hotel was a little away from any towns, but was in a peacefull surroundings , and perfect for what we were looking for. A couple of miles away from Lobbes, teh nearest town, but with easy access to the main roads, a perfect hideaway.
Excellent value. A refrigerator was provided not usual at this price. Rooms have direct access to outdoors. Would think a young family would find it very good. Signing on site could be better - the site is multi-purpose and the reception is not obvious from the entrance.
friendly helpful staff very quiet hotel a few words of english on the restaurant notice boards would help
Free in-house-parking, free Wifi (and fast, too), well-equipped rooms, friendly and helpful staff, good location, nice view from some rooms Rooms to the Place Albert 1er can be a bit noisy on weekends
Hotel for one night stay before early morning flight.
Good weekend until I arrived home I received an email to inform me the hotel had used my credit without my consent to pay for clients who were not part of our party. I request a refund of €130 we have stayed in this hotel ten years and if this is not resolved it will be our last time to use your hotel. Regards Sean Bissett, President of the Motorcycling Union of Ireland. The location
Good restaurant in hotel with meals at competitive prices. Staff were both friendly and very helpful.
friendly and helpfull staff
this hotel was really nothing special but it was right downtown and close to the bus station. also just a 20 euro ride by taxi to the charleroi airport. it was really a cute little hotel.
Like Charleroi itself the hotel has seen better days, but like Charleroi the friendliness of the people and staff make up for it. Very spacious rooms but the carpet has seen better days.
coffe and tea in the room, taxi transfer to the airport old bathroom
central position room dirty.
Found the reception staff very helpful.Also to get shuttle service from the hotel to airport was really appreciated as taxi drivers in Charleroi are very rude and and a law to themselves.Also the room was very quiet. We travel to Cyprus via Brussels regularly and would probably use the hotel as stopover.
it's very convenient to have such a hotel near the railway station and so early breakfast.
Good position, close to the airport Stuff not willing to help early in the morning. But real disapoitment came when we arrived home - despite the fact we paid everything at reception desk the hotel without any info blocked our credit card - 100 EUR - and it is still blocked (5th day after the stay)..Hotel management does not replay on our e-mails..
The hotelroom was clean and comfortable. The location is excellent right across the railwaystation. Taxi to Charleroi Airport was also good value and can be booked in the reception of the hotel.
The friendly service offered by reception staff. helpful, imformative . the location of the hotel offered a pleasant view and as located within easy reach of shopping and transport services. the room was clean. comfortable and with a good choice of television channels. lacking tea/coffee making
very slow checking in - although we had 5 rooms in total the service was slow considering we checked in after 21.00 hours!!!
the night clerk was very pleasant and helpful size of the room!
Hotel staff was very helpful! The location was excellent. It's just a short walk to catch an A-bus to Charleroi airport.
Easy to reach, not too far from the airport, nice bars and restaurants at walking distance. Coffee and croissants were made available, although I had to leave very early.
Room was OK. Breakfast selection was poor - poor cereals selection, no real fruit, no hot food. The restaurant in the evening was most uninviting. No toilet brush in the bedroom.
Excellent Room, very good athmosphere. Surrounding grounds were very nice The food or lack of it
The quality of the room and the available space Bathroom are not completely closed off from the rest of the room
Great design (every room is different): but some rooms don't have a view (window in the roof). We asked to change and got what we wanted. The little town and whereabouts are very boring. We enjoyed the visit of the mask museum in Binche. Car is a must.
Clean comfortable room. Under floor heating on, making the room very hot.
It is very confortable and charming
Desig, desig, design. Hotel is very nice and it is located very close to Mons - just 20 min driving. Free parking lot. It smells a little bit, there is no restaurant.
Good Atmosphere, Good Hotel, Very Quiet No-one else staying in hotel
I liked quietness, space for privacy, cosiness, natural surrounding.
The location is very nice. The rooms were excellent. The lack of a restaurant for an evening meal. The choice at breakfast was very poor.
The hotel is new.Everything has been perfect. Staff very friendly and helpfull.I recomend this hotel.
Restaurant good. nice to have papers to read in both French and English
The man at the reception desk was very helpful and spoke very good English. He changed our room immediately when we said that someone had been smoking in it, for which we were grateful. The bedroom was very comfortable as was the bed in particular.The garaging was very secure. The breakfasts were very expensive. It would have been nice to have had a choice of a 'full breakfast' or just a simple coffee and croisant. We had our breakfast in a local Cafe at a much reduced price to that which was offered by the Hotel.
The most important for me was location in Mons. Ibis Mons Centre Gare have perfect location. Room was nice. Overbooking happen-but they should be more flexible.They offered room in other Hotel - but location was bad, so I agree to look at not cleaned room(I told that if the room will be ok I can change sheets, and towels by myself and it will be not a problem for me)- but they didn't want to agree for this. After 1h standing in front of reception desk, and when about 5 other guest talked with receptionist he went to the room clean it and I receive room at 1 A.M. So nice :/ it was possible from beginning - why I had to wait for this 1h in the middle of the night? For a finale price I had wait till morning. First discount it was 6 Euro ?!!! Even club partner paying less. It finished on 10 Euro - it's not much for room sold twice during one night.
The hotel was close to all local amenities and the breakfast was good value.
Good Parking Area, Good for access to Mons Centre and motorways
we only booked at the last minute and the staff were very helpful. very comfortable room, with a lovely shower ensuite. we didnt bother with breakfast. not really. breakfast is usually included in the price but we didnt have time for it anyway.
It was very close to the train station and just down the hill from the main square of Mons. There was on site parking for five Euro a night which was well lit. The breakfast bar is typical continental and was above average. Like a majority of European hotels, no Air Conditioning and the occasional noise from motorcyle speeding in front of the hotel came into the room. A room facing towards the back parking lot would solve this problem.
Excellent location. Typical rooms. Very friendly staff.
Very basic for the price - and miles from the Town Centre. Staff very helpful and friendly, but I will not stay there again - there are better quality hotels in Mons in a better location for more or less the same price.