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Best hotel ever. Clean - great pool - spa. Helpful staff. I'd stay here again. Loved it. Loved everything.
Te easy way to reach it, the quality of the hotel.
Room was very comfortable, perfect for a stay while traveling south Breakfast was very poor quality
it was close to Zenith the shower curtain was dirty and smelled, for €14 the breakfast was pretty poor. A basic chain hotel at 4* prices
its always very comfortable and quiet. Good safe parking with so many good restaurants and cafes nearby we would not pay the Holiday inn prices
Ease of parking, easy to find the Hotel without going into the town, next to shopping Centre.
The room was spacious and pleasant The location of the hotel was disappointing in that it was in a commercial complex most of which appeared to be closed down.
Friendly staff, clean rooms , nice restaurant , good value for money
Ideal for check in at any time. Great for long journey from UK to South of France as not in central city yet convenient to motorway and nice clean quiet room with en-suite. Air con was noisy. Cost of meal / drinks were high so we ate next door in the shopping arcade. Holiday Inn should provide food in line with their 3 stars. Breakfast was ideal - self service with a range of options - at a 3 star level
No hassle Outside parking not as secure as I would have liked.
Good value for money; large comfortable family room for four, helpful, friendly and efficient staff. Part of an out-of-town shopping complex with a very large supermarket, so useful for stocking up. No problems!
Quiet location, as long as you keep the windows shut in the early morning Very run down rooms, well worn, but hotel is undergoing a complete restoration at present
Right in the heart of town. Lovely room with a very clean, modern bathroom. Room was a litle cramped but that was because we had an extra bed. Beds confortable. Rooms heating. Staff very friendly. Free street parking on Sundays.
Great location. Friendly staff. Staff recommended a good restaurant. Facilities a bit old but clean.
The staff were very friendly and helpful. The tv was good, there were a lot of channels. The room was clean also. Maybe there could have been a kettle and some teabags, milk and sugar to make tea in our room. Also, some more pillows would have been nice. Everything else was perfect!
very good position in dijon and staff excellent no
Redecoreated, spacious, clean and confortable room. Non-smoking rooms have smell of cigarette (there were smoking gests on them)
Staff were very friendly, Hotel was ideally located, room was very good
Location and staff Room a little small but ok
In old town centre. On site secure car park.
I thought the hotel was excellent. The rooms are comfortable, clean and so charming. The staff was friendly and helpful, and I was impressed with the class of the establishment. The nights were quiet and peaceful, I truly was able to rest and relax during my stay. I highly recommend to everyone!!
Know what to expect, expect Sofitels to be excellent! Usually have great resturants - Dijon's had an excellent one. The staff were very helpful..
A great, clean, comfortable and central hotel and with free garage parking! Restaurant is well worth a try, also. Will stay again for sure!
Very convenient location to the old city, close to good restaurants, very friendly and knowledgeable staff .
the restaurant poor satellite TV
Nice location, close to city centre.
Luxurious room, friendly and helpful reception staff, good location Bar staff mostly absent and were not attentive
This is a lovely hotel in a lovely city. The hotel is in a great position for shopping and for seeing the sights of Dijon. I would highly recommend this hotel.
The staff were very accomodating and the location was great The lifts!!
Excellent location, friendly staff, the room is great (roomy, clean, nice lcd tv), esp. the beds, which are extremely comfortable (what they call "mybed"). Even though the price is not too cheap, we still find it's great value for the money.
Courteous and helpful staff The shower had very poor water pressure and the surface of the bath was extremely slippery and dangerous
very friendly staff & just a stone throw away from the city centre the room was clean but old, a renovation would be nice. the parking is quite narrow.
Needs upgrading to withstand their status.
Bar closed too early - we arived at 10:45pm and it was already closed
The room was very clean and quiet and we enjoyed a very nice continental breakfast served in the room - with no additional charge - Difficulty to open and/or close the windows and shutters
Very convenient very clean
Location is good. The room was very nice, but a litle oldfashioned. You have to ask for the parking lot key every time you need to park your car. And the entrance for the parking is in an other street, behind the hotel.
Good location, very close to the train station and to the city centre. Quiet room. Internet works well. We were two people but several days staff only left one bath towel!
The breakfast was very good and the desk staff was excellent
nothing accept for sleeping - breakfast was ok they were not rude but unhelpful and it was a bit old shabby it didn't feel as though it had been thoughly cleaned for a while but it was tidy and neat
Location is excellent, kitchenette is convenient for travel with young children, good and helpful staff. Parking is public, so need to walk from parking to hotel that may be inconvenient if you have luggage.
The very comfortable large rooms with kitchen facilties, great location, very helpful staff. There was a problem one night with loud noises from the plumbing which we realized is a problem with certain rooms. We were very helpfully assiged a different room for that night.
Great central location, friendly helpful staff, clean & tidy, value for money, good facilities - jug, microwave, etc. Room smelt of smoke.
Centrally located. Large rooms. Flexible about requests. The Air conditioning did not work properly in one of the two rooms I booked.
Great location in the heart of Dijon. not a great view, but nice rooftops.
Excellent location, adequate cuisinette so that you can have your breakfast in your room, spacious rooms This time the staff was not able to help me with ordering a pizza...
Great location right in the heart of town. Small but nice rooms with big windows and views. First room was not clean and had drapes ripped off the wall. Was quickly given a second room but card key system for electricity wasn't explained so I didn't have power the first night. Great potential for this place but not very user friendly.
Central, large room, well priced Dated bedding/beds, carpet, due for tlc
We loved this little place! It's situated in the heart of the historical area and has a view of historical alleys. It has a kitchenette and we were able to make some home cooked meals. The room was roomy, comfortable and very pleasant! Nothing to complain about!
The location ... The room stunk of cigarrette smoke. It was stale and had permeated everything. We left the window open all the time and the air conditioning but the smell was so strong that it never disappeared. It was a disgusting room. The beds are fold away, sofa style. The toilet was like one that is found on trains and areoplanes. The bathroom smelt mouldy. It was a disgusting hotel and I would not recommend it to anyone,. We moved onto the Ibis which cost us less and offered outstanding value. It was immaculate.
The staff were welcoming, the room was clean and very comfortable. The bathrooom was modern and very well equiped.
nothing to mention
Please write at leastThe decor is very attractive and the staff super helpful by driving us to the train station during a strike.
Good situation in the center of Dijon Hotel sart renovation, restorant was closed
Great location. Amazing restaurant. Helpful staff. Quiet room Outlook from window
The helpfulness of the staff. The central location. The first and more expensive suite we had was dark, no views very noisy if you opened the window due the air conditioner units operating. There were faults with curtains not well hung and not closing and the bathroom fittings were not all working. We did request a change of room and this was quickly done and the second and cheaper room was very good.
The location-it's in the center I didn't ike, that I had to wait for the morning coffee for 10 minutes and the breakfast selection was poor. The room was a bit worn and it was difficult with a child to get upstairs as the elevator didn't go to the floor the room was located on. And also some of the reception ladies had a bit arrogant attitude.
Excellent location and accommodating staff. The only things I didn't like were that the room did not have a comfortable chair to read in, and the bathroom wasn't supplied with soap. I like to sit up while I am reading, and not at a desk chair. And I don't like to wash with shower gel.
Very modern, clean rooms. 10-15 minute walk to the historic centre.
Good location, lovely room and wonderful staff None
The hotel is clean and the staff is kind A bit far from the city center more expensive compared to other hotels of the same level where we have been in France
My partner and I are vegetarians and while in France we found it very difficult to find any food that did not involve meat. However, the restaurant manager at this hotel was very sympathetic and arranged for a meal to me made that was not on the menu. Fantastic! The only complaint I have is that the room smelt slightly of damp.
The location and the friendliness of staff
Excellent Restaurant Rooms were dull and in need of updating.
More or less central, City-Ticket included, staff very friendly and helpful, room not too small, gratis parking. Interior fairly outdated and needs some renovation. Breakfast is not usual quality you will find in Mercure. Would only recommend if not charged full price. Otherwise you find reasonable and comparable room for less.
Swimming pool was just the thing needed after warm trip Restaurant very costly
The restaurant There was no indoor pool as stated on booking.com and was the whole reason for us booking this particular hotel - so we were extremely disappointed.
Comfortable room, good facilities The only drawback: the parking of hte hotel is in a different place.
We apreciated the kindness of the staff and the cleanliness of our room. The only thing that we dind´t like is that the hotel is not so close to city center as we´ve imagined. It´s about a 10 min. walk.
Very clean. Decent pool. Strong WiFi in lobby. Reception switched us to a room that received the WiFi signal. Across the street from the gare train station. Walkable to sights in Dijon. Most rooms don't receive WiFi signal. Rooms are very small. We stayed July 2010 and there was loud road construction just outside.
Close to rail station and city centre. Hotel was excelent for the price. Nothing specific.
Very close to the city center. The hotel has no parking but the have and agreement and you can park 24h for 6.5 EUR.
This is a good hotel very close to the main train station - less than a 1 block walk. Also convenient to stroll to the historic downtown. The tram that circles the city stops right in front. Marvelously helpful clerk at the front desk. The breakfast is the bare minimum that one might expect.
The location - this hotel was two minutes walk from the bus/railway station (which was convenient) and five minutes walk into the town centre. Shops and restaurants nearby. I requested on the booking form "A room with a view (if possible)" but was given a room with partially opening frosted windows. The room was gloomy and smelt of cigarette smoke. The 'view' was of the fire escape of the adjacent unoccupied building. I asked at the reception to change rooms, which they did. The second room was bright and airy, with double opening windows, small balcony and a good view. The breakfast was expensive for a cold buffet. €8.50
The town was alive with a music festival, when usually Sunday nights are very quiet. Also friendly and helpful staff. Turning the power switch on, that just looks like another light switch was not obvious.
Big room, friendly receptionist. Leaky shower, shabby breakfast room, broken coffee/tea machine at breakfast.
Large room; comfortable; staff very helpful Street noise
Location to the Train Station. The furniture in the room had been updated but shame the walls were not painted, they looked cracked and dirty , plus mould on the shower door. Also the walls are so thin I could hear the person in the next room thinking!
The outside of the hotel is stunning, beautiful grounds, which makes the experience special. The staff are welcoming and gave us a room upgrade. The rooms felt a bit dingy and not perfectly clean, which you would expect at a four star hotel.
The building, grounds and peace and quiet bed was not very comfortable, choice at breakfast was very poor, dinner and wine prices too high for the quality.
Loved the historic feel Wait staff could be more attentive.
Location, surroundings and external appearance moldy bathroom (flies, moisture, broken tile and no water in the bathtube). Room not so clean either ... No air conditioning. Restaurant: low/med standard. No sommelier service (astonishing for such an otherwise large choice of wine.) Poor service: dining and breakfast (Dining: no desert unless order provided at the begining - information received after the main course- Breakfast: coffee after 15mn, bread after 30 mn, cutlery after 1h and cups and glasses after 1h15). During breakfast time, also departure time, staff uses elevator (customers have to wait).Food: very inequal (dining: 3 starters tested 1: good, 1:average, 1 poor, 2 main courses tested:1 ok, 1 poor, no desert. Price: high . Breakfast: poor quality and choice. Price: very high.
The food and rooms! We could not have a shower as it was broken. We had to have a bath!!!!!
We thought that it was the worst value for money of any hotel we have stayed in. We paid for a DeLUXE room and are put at the top floor with no lift and needed 60 stairs to reach the room. The aircon did not work and have one small dormer window. The room was sparley furnished and old and tired. We would never recommend this place to anyone.
Very restful environment. Room was very comfortable The meals were very expensive and marginal in terms of value. Breakfast at €22 was a lot. Tea/coffee making facilities in the room would have been nice. Room was quite noisy from people upstairs - not their fault just very noisy plumbing
Superb setting, wonderful buildings, great food and wine. Nothing
Ambiance, Style, Accommodation Staff distracted by a large wedding: Impersonal service in dining room; late arrival of breakfast; Failure of bath plug;
Great position in wine country, though not a particularly nice village. Impressive chateau and lovely rooms Dinner was very disappointing with poor service and very ordinary steaks
The hotel was very nice and very comfortable with very helpful staff. The breakfast was very good.
We found the hotel ideal for exploring Dijon, the location being on the free bus route is a bonus. breakfast was adequate but could be improved by using a local boulangerie.
The room was quiet, clean and comfortable. We arrived around 21:00 and was looking forward to eating in the restaurant but it had closed minutes before.
Location and parking The room was far from what I anticipated a 'superior' room to be. It was cramped and dated with a small double bed. Glad I was staying for only one night.
Located very close to the old centre of Dijon where sightseeing opportunities are best. Restaurants were in abundance.
Good central location, but in one way system. Attractive central courtyard. Room much smaller than expected, overlooking busy street; took upgraded room overlooking courtyard. Dinner: food over complicated and not wonderful.
Free easy parking; cheerful breakfast staff. Small room (called Superior); outdated bathroom; stained lavatory
Hotel was spotless and staff were extremely friendly and helpful. Restaurant was not cheap but prix fixe was very good value for money. Well situated for old Dijon and very pleasant courtyard garden. Very quiet. Only previous point about needing better map or directions from station.
Excellent room, good location and parking.
Staff very helpful. Disappointed that the bar closed early Saturday evening and didn't open at all on Sunday.Charged 9 euros per head more than quoted.
we had a hire car and parking was close and train station also close to retrurn car no tea/coffee making. no frig, hand held showerhead without curtin water goes everywhere
Superb location of the hotel in central Dijon: everything is within easy walking distance. The room was smaller than in many Ibis hotels, the bed just adequate, and the bathroom facilities needed a revamp.
The hotel is ideally situated for exploring the centre of Dijon. Underground parking available right next door. Really good value for money.
Loacation excellent for local amenities
Beds v comfy . Clean and modern inside . v well placed Would've liked a kettle for a tea and coffee like you get at the campanile
Hotel location was very central and ideal for our stay for a family wedding, within walking distance of train station, catheral and shopping area Rooms very basic and bathroom is tiny. Double rooms were actually twins
Had a 4 person (three bed) room. Very spacious and very clean. about 10 - 15minutes form town centre and very close to auto route. Granny has a single room. Again basic but clean. air conditioning made the room feel a little damp - but not a big problem for one night.
perfect location when you're travelling from italy to belgium. very clean and modern rooms.
the room for 4 people was spacious, clean and comfortable. The hotel was ideal for an overnight stopover. the bathroom needs a proper shower with shower curtain and the breakfast was expensive considering what was on offer. Although the hotel is ideal for 1 night, it is too basic for a longer stay.
Everythinga dn Caroline the receptionist was very helpful and polite
Gerard was an absolute star in night reception. Caroline on reception was extremely helpful and friendly and the lady in the morning, whose name i did not catch was very polite and helpful too. We retuned to this hotel two weeks later after our holidaysl purely on the basis of Gerards customer service skills. Continental breakfast was great, good quality and plentiful, The hotel is located 15 minutes from the main route south and as a hotel manager of a national four/five star brand in the UK, i can thoroughly recommend this hotel as being peaceful, quiet, clean and with great levels of service. The food in the Chinese restaurant is poor and very bland, although i have seen the concept work well elsewhere Food in the Chinese restaurant was bland and poor, satay sauce was tastless and watery, no taste of peanuts!!