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friendly staff. I have rarely if ever met a nicer more hospitable bunch. n/a
The hotel has a beautiful lobby and a friendly and efficient front desk. The rooms are spacious and very clean. Nearby is Coole Park which is nice for a stroll.
Genuine friendleness and courtesy of the staff. Would consider this & facilities,though not availed of, most highly. Also food and the service of same excellent.
Good location and good value for money Shower did not work, got a smoking room when I'd asked for non smoking, no room service
Lovely location, convenient to centre Windows dirty. Bathroom grotty
The Staff This Hotel is outdated cold Room had to get a heater, no double glazed windows with catches broken, no hot water when we needed it, Alarm went off at 6am and again at 9am, 1.5 to 2 Star. would not go back. It was a city break out of Hell
Spacious bedrooms (126 & 300) Very good dinner & dinner-menu Good breakfast selection A lady singer with a rather unattractive voice with the volume on her equipment turned up far too high penetrated all rooms near the bar. Maybe she was performing for a private party, but her voice penetrated the ground floor.
Nice location, close to town. Comfortable and good value for money. Was satisfactory as a 1 night stopover. Hotel is showing too many signs of wear. Needs a major refurbishment. Bedrooms are on the small side. Didn't use leisure facilities so cannot comment on these.
Beautiful Location and staff very helpful
Lovely location good food friendly staff View from bedroom window not great, it was a big wheelie bin depot
The hotel is in a lovely setting within easy walking distance of the town centre, in an easy to find location, surrounded by many cosy pubs, and it also caters in-house. The staff are very polite, wireless internet access is included and a very filling buffet breakfast. Rooms are comfortable and well appointed. This is very suitable for both business and leisure travellers. Overall very good value. I will be staying again. The only thing to watch out for is the car parking, which appears substantial but the hotel is very popular, so it’s very busy.
The staff were very friendly and went out there way to help in any way they could. The location was fantastic. It ticked all the boxes for us. Will definatley be coming back.
Beautiful location, welcoming & efficient staff and lovely ambience!!
perfect for the occasion of the christening. Good staff, nice layout.