Clean and friendly, very good breckfast and spa. Very noisy and very hot. Right on main road and very difficult to sleep.
Great staff, beautiful position in Velden (next to the Woerthersee lake and shopping-center) clean room but in the first week of August 2009 the breakfast is normal not "imperial"
The location,staff,breakfast,the comfort of the room. Sometimes it was a bit noisy due to motocyclists in the area.
The hotel is really nice, the location is amazing, the price-quality ratio is at the highest (at Velden). Always stay there when going to Velden. Highly recommend!
Room was big enough, we did enjoyed the classic furniture, and the bath design which was almost new but still mantained the former design. The hotel is not what we expected to be, the bathroom wasn't cleaned, there was a used soap on the shower.
cleanliness of our room and the view nothing
The kind excellent, but to lake of the approach isn't present, it is necessary to go by the car to the nearest cities, go foot don't descend anywhere Not where to descend
the hotel is in center for gaz-stion and food so many peopl came and go and it not qoiut
excellent location with view over Worthersee, good ratio price/quality compared with other Austrian motorway hotels
Great location for an overnight stop on our way to Tirol. Nice and helpful staff. Nice view on the lake, good breakfast. Could hear the train a little but nothing to wake us up at night (in October we had the window closed). Maybe a bit noisy in summer if you leave the window opened.
beatiful views/landscape, very nice buffet restaurant (Marche) in place simple rooms - standard does not comply with pricing
location is very good, 24-our check-in, nice staff
beautiful view on the lake, on the motorway, but not noisy
Service and courtesy
Very helpful reception staff who had no problems about ringing the airport to find out if my flight would be OK.
Warm welcome, very helpful staff (who spoke great English!), clean room, modern bathrom, and great breakfast.
Clean. Good food at reasonable prices. Helpful staff.
Calm place, good staff
it's a very quite hotel, clean and confortable, near highgways as well as the city center. good for one/two nights. good meal and breakfast smell of fried stuff in the restaurant and stairway. electric plugs and lightning in the room was not good
The hospitality Lack of balconies
hotel post wrann was very welcoming and clean hotel and was situated brillantley for my needs no
everything - could not fault a thing. Staff were excellent, cleanliness was superb & the position of the hotel in Velden was great for getting about. absolutely nothing
Nice location. Sauna. Breakfast. Single use rooms to small.
location and comfort
Bed linens were exquisite and bathroom was outstanding quality
The room was excellent, clean and nice and comfortable, the staff is friendly. The kitchen is excellent, good food and wines.They have a Michelin stars too. A bit close to the main rood and the weekend was noisy.
very good hotel, great balcony overlooking the street, freindly staff and good food..
Using it as a base to attend Ironman Austria in Klagenfurt which is only 20 mins away by road. Very good choice of restaurants and the hotel's was one of the best. Very clean, very polite and helpful staff Car park at the rear is open to both hotel guests and the public which, during the summer with the need to keep windows open, made it noisy at times especially at night for rooms facing the car park.
I like the lake view from the room. The train is passing every 5 min, this information never mentioned, the walking to the lake is quite far,
the possibility to go to the see directly from the hotel and the fitness center. But it closes too early. I would like to go to swimmen or in the sauna till 22.00 because it is very relaxing before sleeping.
The only thing I liked was nature and breakfast. The view is very nice if you take a room with view to the lake!! The hotel is very noisy. A railway is just a few meters from the hotel. Take care and don’t take rooms on the north side of the lake!!! All day and night trains are running up and down.
Nothing. This hotel, by price, belongs to the luxury category. By comfort, it is substandard. Our expensive rooms were about 50 meters from the railway tracks -- the main line from Salzburg to Klagenfurt, with frequent trains through the night. It sounded and felt as though the trains were coming through our room After the second night of this my wife felt quite ill from lack of sleep and demanded that we check out immediately. This we did but the hotel refused any refund for the second two nights we had reserved. The said that because we had booked through booking.com they could not refund the money. We chose this hotel because our son was in the International Brahms Competition (piano) in Poertschach so we felt that he needed rest. Mistake!
Reception staff were extremely friendly, good-humoured and obliging and we were given a free upgrade to an apartment upon our arrival. The rooms and setting were beautiful and the hotel had excellent facilities.
Excelent breakfast, very clean and comfortable. Staff nice. View is awsome. Its a little bit expensive. Unbeliveble, but reception close at 10 pm, no one told us, we arrive after 11pm and we cant get in. By lucky we find an open door in the back and we could circulate in all hotel with no one seeing us! We could get drunk in the bar for free!
They sent me my dress shoes which I had accidentally left under the bed by mail. Excellent after sales
Very nice and good. I hope we back again soon.
the seeview from the balcony was amazing, the swimming pool is very big and comfortable, the appartement was really good and big enough the train passing every 15 minutes under the balcony:) the staff speaks English very bad; the hotel is located far from the city centre
the food, the helfool staff aircondition in the room or aposibility to get a vintelator in hot days
The hotel is very nice and clean, the staff are friendly. It is good located, just few kilometers away from city Klagenfurt and lake and good base for exploring the surrounding area. The hotel has it's own beach on river close by that is very nice.
The food was good. We were put in the annexe and there was no lift; unfortunately, our visit co-incided with a conference and the hotel was very busy.
Very friendly atmosphere
Friendly in a beautiful location - just 1hrs walk form the city. I have no complaints
A very nice place, the restaurant was very good, and the food excellent, staff friendly and helpfull.
Location without a car is a problem, expensive in taxi fares. Knowing this now, I would have chosen a higher price for a more convenient location
friendly staff, nice restaurant. prety far from center of the town
Good food. Very clean facilities, Friendly staff. Pet Friendly.
excellent location, excellent food, very good service. short distance from the lake
The staff was very helpful, especially Gerald! All staff spoken English, this is not regular thing in Austria. There wasn't air condition in the room...
This hotel is set on the hill side in a very picturesque little town. We loved being away form the hussle and bustle of the tourist scene, while still being provided with the luxuries of a nice hotel. Worth the short drive up the hill. Staff was very hospitable and the room was spotless. Wished we would have stayed longer. No
the warm welcoming hospitality of the hauptmann family and real interest in the comfort of their guests with meals and rooms beautifully presented.
family run and awesome hospitality a little hard to find~ but it was at night and we don't speak German
We had a very nice stay at the Das Landhaus Hauptman. The owners were great and helped us with maps of the district and suggested where we could drive and see churches and castles. The food was excellent. WE felt very "at home" there. The room was very clean and the bed very comfortble. We had averandah with a nice view of the lake. I would certainly recommend this hotel to anyone. One of the best things was, it was a non smoking hotel which meant the rooms did not smell of cigarette smoke.
Very friendly and most helpful staff; location, that is close to town, the lake and to the autobahn; clean and comforable room; excellent and generous breakfast; very attractive grounds. Not applicable.
Good personal service by staff in small boutique style hotel.
The location of the hotel. the friendliness of the staff.
+ free access to internet + friendly staff + free rent of bicycles - bad access to lake for children - not problem of hotel but of location -
The hotel is nestled above Worthersee with only a 5 minute walk to the lakefront and center of Velden. Our room had a large deck overlooking the nicely landscaped grounds and pool of the hotel. It is a great place to relax and enjoy the surroundings. Staff were very friendly and helpful. Breakfast and dinner at the hotel was very good.
Quiet place, very friendly staff
The personal reception & service upon my late arrival. Except for that I was out for business all the time. Also the prompt accept of keeping my room till departure late afternoon without additional price No
Services and facilities
We stayed a week and found everyone extremely friendly and the food was excellent. Our room was very comfortable with a lovely balcony. The dailly menu and hotel newspaper were specially printed in English for us. We really enjoyed our stay. There was a bit of a climb up a hill from the lake which I found slightly difficult as I suffer from Asthma.
Everything was OK. Bach is far from the hotel and passage is not comfortabable for children and older adults.
Friendliness of staff, Excellent starting point for hiking & cycling trips, Relaxed atmosphere, good food
outstanding staff, location on lake, large modern rooms no
the best hotel i ever visited in my honeymoon trip in Europe :) the room service at that time was a bit slow but it's not a big deal with me.
staff and location
An excelent experience...everything was excelent. I was very impressed about this location no
The atmosfeer, quality of finishing works and the commitment of staff for services Restaurant within the schloss with no ala cart, but menu only
everything is a perfect,briliant,top of the world....best... Nothing ......everything is a perfect...see you soon again..
exellent hotel in every way everything was top notch
everything, specialy comfor and luxury style.Bathroom is like from the dream.
friendly staff, luxury rooms, great food, great spa, excellent location. Great place to stay.
Professionalism in all. Spa, architecture, employees, the nature - it is excellent.
The Location and Hotel is simply perfect - brand new and THE upcoming hot spot on the lake including their beach club, bar and lounge! Thanks to the whole team of Lake's and sunshine!
very friendly staff we normally prefer buffet breakfasts with eggs served. in the lakes everything is "just" served - therefore the choice is limited
The extremely helpful, active young staff and efficient service. The phantastic view, the nice relaxing seaside construction.
Everything was grate, the hotel keeper was very helpful and friendly, we enjoyed also very much the austrian breakfast
To our surprise, they only accepted cash. This should be clearly stated on the booking.com pages where it seems that it is possible to pay also with credit cards. Instead, cash only.
Very quiet location. Good for stressed people. Friendly hosts. Good price for that area. A little away from the motorway, less recommended for people hurry in transit.
good breakfast and very nice room
Nice personnel, clean rooms.
Very friendly staff, excellent breakfast, quiet and clean rooms, free parking. Generaly, we were very satisfied.
A clean and well designed hotel resort, offering all kinds of ammenities you might need and expect for a great time away from home. Especially the customerorientedness of the hotel staff is worth an extra remark as they are really striving to make you enjoy your stay. Everything was excellent, a must stay when you are in the region
It was great The only problem was the Televison did not work on the first night, I notified the reception desk of the problem and said they would notify the maint. personnel. However the following night it still was'nt fixed.
Perhaps, this is the best 4* hotel in Poertschach. Staff is very kind. Breakfast in lake-view open-air restaurant is excellent. The hotel has its own tidy beach. Hotel's spa is rather spacious.
nice view , good and reluxing mood and good price! Recommend you to reserve a lake-side rooms.
The view was awesome, and the staff was great. Confusion over price per person vice per room.
They really tried to provide convenience in many aspects and it was very well ordered. The atmosphere was a bit old but I did not have any problem with that.
I am more than pleased with my stay and it was more then I expected. Miss Katia at the reception was more than pleasant, even familiar. Welcome drink, polite and friendly staff, eastern chocolate eggs...Breakfast very good, wide variaty of home made cutleries, Food in the restaurant was exceptional - gourmet, deer cotlet,quality wine and beer; waiters - simpy great! Quitness, pillow and madrace was superb, I slept like a baby, sauna, swimming pool super. Decoration is from 70s, but it doesn't matter. So, my wife, two kids and I simply enjoyed every minute. Nothing.
Peacefull location Slightly dated decor and no residents ! Restaurant situated away from main hotel.
Staff were really friendly, helpful and professional. Typical Austrian Hotel. Very high standard of cleaniness. Although decorations slightly dated Hotel very charming. Had use of bicycles which was very good. There was no air conditioning in our room which was in the roof and it was so hot it made us really uncomfortable.
Beautiful landscape, very helpful staff including the Restaurant staff.
Large space in the apartment
Furniture, carpet, decoration is old fashioned.
helpfull friendly staff to far from town
Excellent facilities with pool, very comfortable rooms, great breakfast with a large selection of different foods. Staff were kind and friendly.
The pictures were a bit misleading -- nowhere on the property can you sit outside and have the lake in the background but the location was excellent -- close to the downtown, Minimundus, etc. No
friendly welcome and very comfortable rooms. Well situated in the centre of town Breakfast staff somewhat off-hand and orange juice a bit watery.
Access to internet available only in reception lounge
Location at the center of the city is a big plus. Also, the stuff was very friendly and there was a piano play during a breakfast and it sounded excellent. Room was not so clean. Underneath our bed, there was a big chunk of bread, probably from someone who was in that room before us. Cleaning stuff hadn't noticed this during our stay there (2 nights).
Fantastic, spacious rooms with unique designs across all areas of the hotel. Very friendly staff. 1 minute walk to centre of Klagenfurt.
Central location The rooms we were originally allocated were very noisy at night. They were at the front and there were building works going on which disturbed us. We asked to move to a quieter room and this was better. The staff were helpful in trying to solve our complaint.
close to the city breakfast
Location Service at breakfast - no one even said hello
front staff were very helpful and nice
The hotel is beautiful and very well situated. It was one of the nicest hotels we have stayed in and very reasonably priced. The staff were very helpful
It was in the city center.
the lack of warmth, to artificial.a sense off the more you spend the more we like you
good service, staff was very friendly, hotel beach at lake, very quiet, bathrooms A+ no service after 10 pm
Great location on the lakeside
playground for the kids, beautiful location small rooms
Staff were absolutely fantastic and made us feel really welcome. We felt that the reviews were broadly fair, but that the negative review was somewhat misleading, particularly the comment about the bathroom.
staff was very friendly, helpful, and accommodating; rooms were comfortable and clean; rollaway bed for child was extremely comfortable with a thick mattress; hotel provides beach towels for guest's use; separate toilet and wash area toilet room had no sink to wash hands in; restaurant not open on a nightly basis and reservations need to be made ahead of time on days when dining is available; though each room has its own private terrace, 1/2 partitions are used to separate areas causing smoke from a neighboring guest to drift into the room - closing the door/window to the terrace, the room's only ventilation, leaves the room uncomfortably warm; some women choose to sunbathe topless, which can present an awkward situation for families with younger children
Room wasn't air-conditioned but was located on the sunny side so it was way too hot there.
in the internet looks good
an excellent sized room with great facilities only served breakfast,did not serve dinner or lunch.
beauitiful and highly styled modern rooms, nice staff. no private beach; breakfast rather ordinary; breakfast room simple; not suiable for families. no lounge. Overpriced.
Proximity to the lake; friendly staff. The motorway and railway behind are a little noisy, but not too bad
Location; friendly, helpful staff Card key entry to car park and hotel at night - no staff on duty at night.
Close to the lake and bus stop, good stuff, breakfast, rooms, wi-fi, free bicycles, free parking. Very noisy at night because it stays at a crossroads and 100m from the railroad. It seems that trains go through the room.
The staff (family of owner) was very polite and ready to assits with any detail request. Had the upscale room which is very large and comfortable. Breakfast is in a pleasant large room and quite complete.
You must stay at least one night to feel the charme! It is the money worth! Do not take the cheapest room! The location is ideal in the summer time!