Madame Jean, is more like a hostess than the proprietor of the hotel. She is extremely helpful, most accommodating, and thoroughly charming! The hotel is well located and a very pleasant place with a "family" feeling. There is no elevator. However on our arrival Madame Jean insisted on taking our cases and carrying them up to the second floor herself. And when she heard me coming down the stairs with my suitcase bumping on each step, she immediately came up and brought it down for me.
I liked the hotel alot. I went for Omaha beach but it was too far away (entirely my fault obviously). Good place though
The owner and staff were excellent. They made you very welcome and nothing was too much trouble.
the staff were very friendly and helpful
Excellent location and friendly atmosphere. Pretty garden area.
Nice hotel, very close to the main street in Deauville and to the beach. Very thin walls, so you can hear what is going on in neighbouring room. Unpleasant smell in room coused by wrong working sewage system.
great romantic rooms. Good location near the beach. Parking was a little bit tricky, but at no cost. Nice little town. Rooms are clean, well decorated and big enough. English spoken !
the hostess was very welcoming and helpful.
Ok for one day stay. shortage of hotel staff.
Beautiful modern design bedrooms, stylish common rooms. Excellent free wifi, good tv. Separate wc. Of street parking for 8 euros/day (although not really necessary in off season). Booking.com price better value (although rooms are expensive noting the flaws). The lack of a showers in all rooms is unacceptable for a top quality hotel. No inner lock on room. No 'do not disturb' signs. No safe. No waste bin in bedroom. Your reviews warned that the basic breakfast for 14 euros is over-priced, so we did not take it. I chose a room a the rear,as your reviews warned me correctly that rooms at the front would be noisy.
Pleasant clean room in the heart of Deauville; convenient for racecourse, shops, restaurants and beach, with parking available. Breakfast charges are too high - so we didn't partake.
The hotel is really very French in decor, the staff are helpful and everywhere was very clean. The standard of housekeeping was excellent. The a/c in both the rooms where we stayed was very noisy, in very hot weather this would be a great disadvantage.
The hotel and location were perfect for our needs. The staff was very helpful. My only comment would be the price of breakfast -- I think that it was very expensive for a light continental breakfast.
the hotel was conveniently placed for the town and had the benefit of having its own private car park. the room was clean and comfortable & the air conditioning was a bonus the hotel promotes itself as "chic & contemporary" sadly it does not quite work and has a slightly awkward cold feel with the room we were in lacking any character .... even contemporary. I also feel the lack of a shower in any of the rooms doesn't sit well with the modern "contemporary" image the hotel seeks.
the location was very good and the staff was fair only the langque differance was a problem (not a lot of english)
The location of the Hotel is superb as it is one block back from a main road so nice and quiet, and the owners treated us very well. The beds are a little on the hard side, but we had no problems with this, but I'm sure other people might.
There was no toilet in the room
Very convenient location, close to Deauville’s high street and the beach. Rooms clean and tidy, owners very polite and helpful. Overall a very enjoyable stay at the Hotel du Polo, we look forward to coming back in our next trip to Deauville. It would be great to have some non-French channels in the bedroom's TV.
Breakfast was very good Dark room that smelled of stale tobacco smoke. No provision to hang shower head on wall in cshower cubicle.
The room was nice and clean. Houskeeper cleaned it in the morning, but didn't change the linen. The price was ridiculously high for a room with shared toilets
easy to find, relaxed, unfussy, very clean, pleasant dining room, very friendly and helpful staff. Also located in a quiet street just off the main boulevard quite near the race course. Excellent boulangerie just around the corner.
friendly staff, big room,clean and tidy. it is quite noisy, i'd improved the isolation
+staff, ambiance of a hotel -Breakfast was way too expensive for what it was, smell in a room
Good location, friendly staff The smell in the badroom
Room quite small and smelt of smoke (despite requesting a non-smoking room). Breakfast overpriced at 9 euros.
The hotel was quiet and pleasantly situated, convenient for Honfleur...It had no personality but was on the whole a pleasant place to stay. The furnishings and decor in the bedrooms would benefit from modernization and the stairs and halways need better lighting
This was an overnight stop on our way to Northern Brittany. As such it was an excellent choice with a good restaurant and friendly, helpful staff. It is impossible to answer the "classification" question above but there was nothing we didn't like about this hotel.
Excellent food, excellent staff. Our room with lounge area quiet with lovely outlook. Would have been nice to have a shower as well as bath.
we have stopped here now 3 times over a 10 year period we were wowed on every occassion, just superb NONE
The breakfast was excellent (price 9 Euros) This is not a hotel, it's a motel. In other words, the bedroom door and window gives direct access to the "garden" or the parking lot. We booked a triple room for 3 adults but received a small twin room. After complaining we were told that there was a third small bed that had to be retrieved from under the other two beds. The room was not large enough to hold 3 beds so the third bed blocked the whole room. The twin beds were based on clean comforter but the third bed had an old blanket and was far from attractive to spend a night in. The amenities and towels were only provisioned for 2 persons. We also booked an additional double room and the bathroom wall was sticky and dirty.
beautiful location and very peaceful, value for money limited choice of menu
Location, restuarant, staff friendly and helpful, rooms good and well appointed and parking free. easy access and close to Honfleur centre No bar so after a long drive had to wait to gey abeer with my meal
Close to my appointment venue
Nothing Room size awful,not much bigger than a prison cell and three beds packed into it.Breakfast area too confined and for 6,50 euros for cheese-marmalade and bread a rip off,but hence I suppose you get what you pay for.
The position. A little run down.
Very friendly staff and relaxed atmosphere. Good food served in the restaurant.
Friendly helpful staff. On site restaurant.
We visited Honfleur and it was easy to come there and park in the city. We only slept and had breakfast. That was excellent. no
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
location is really good, calm place, park. Good swimming pool
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
Handy location for the coast No english spoken and not on the satnav so not too easy to find.still under construction but our room was fine.
Rather on the expensive side taking into consideration how basic it is and you have to clean it before you leave (as it is classified as the apartment). No cleaning products were provided at all !
it was great value for money and clean and comfortable
Good location, just outside from the bustling city centre. Apartment was brand new, clean and the kids could play in the back garden. It also had a swimming pool and breakfast if you preferred. Nothing bad.
price room really dirty
The rooms, clean and new The opening times of the reception. We couldnt get WIFI until the next day
Found facilitues weregood and room confortable and clean also good value for the breakfast inclusive. Arrived in the dark found that entrance was a bit difficult to see from the road, feel that illumination at the entrance could be better
Good price very clean pretty garden with 2bd apartment nice position
Despite the obvious teething problems, the staff did their best to solve them. The location is good and once the building works are complete, it should be a fine place to visit - if they had been done before opening, we would be recommending the place now. The English translation of the website indicates that there are 2 bedroom rooms currently available - there are actually studio or 1 bed apartments. The electrics weren't complete - totally safe, just not working - and the shower room floor wasn't angled properly to drain. There are no steps into the pool and the advertised children's play area does not exist. The reception area doesn't open til 9 a.m., which is very inconvenient for an early start.
The room and bathroom were very clean. The staff were very polite. Excellent value for money. Even the breakfast was good. There was plenty and good variety of foods. Location is difficult to find. New street and GPS could not locate it. Should have a sign at least. Went passed it twice. No sign to indicate hotel name.
The gardens,peaceful,relaxing.Proximity to Honfleur,Deauville.Breakfast very good.Lovely looking auberge. Room very basic.British TV didn't work.Dinner set menu and expensive.Can't get a meal unless you book. No tea or coffee in bedroom.
Friendliness of staff. very nice garden. No choice of Menu for Dinner. Bathroom rather small.
We made to feel at home in beautiful surroundings.
Magnificent, stylish hotel. All in a country house. Very nice, cozy and cute. Excellent facilities. 10 minutes drive to Honfleur.
Very nice scenery and relaxing atmosphere NO
Staff, comfort, food
Very stylish and big room with great bathroom. Very good breakfast. Big garden with small ponds and fountains - fantastic place for relaxation.
Pleasant surroundings and lovely garden with stream and ponds. Hotel was rustic and recently renovated and was in good condition. Our room was so small . no space even for a bedside table. Resteraunt doesn't have enough space to accomodate all guests for dinner so we didn't eat there.
The location was lovely the hotel was rustic but smart. Staff helpful and my dog was welcomed. Lovely walks and the area was super.
Clean hotel in a nice setting No choice evening meals , breakfast poor , no lounge / no bar to relax in
Very nice Motel good decoration inside and out, good parking helpful and friendly staff, excellent value made us very welcome, we will certainly return.
the cleanliness of the room, the welcome of the owner, the nearness to the town and motorway network.
The hotel owners were exceptionally helpful and welcoming. Generously offered to drive me to and from town (unsolicited). Very comfortable speaking English. Rooms are good-sized, well-lit, and tile floors throughout give room clean, fresh feel. Special touches like towel warming rack, WiFi internet access, and a small table and chairs outside each room so guests can enjoy the beautiful gardens.
the welcome and friendliness of the manager and staff
Spotlessly clean, with new furniture, comfortable bed and a good-sized bathroom. It's a 3 minute drive away from the charming Honfleur touristic centre (where parking costs just €3 per day). I'd also very much recommend the generous breakfast. Staff was very welcoming and bicycles are provided for free. All in all, this hotel is extremely good value for money and we definitely would go again.
Very friendly welcome, English spoken well.
Comfortable night's sleep
very helpful manager-clean modern room
Excellent breakfast, with lots of variety and choice
Le professionalisme du proprio. L'acceuil. La grandeur de la chambre. La propreté. Le petit déjeuner. De loin le meilleur qualité-rapport prix. Le fait de pouvoir garer la voiture directement à la porte de la chambre. Les vélos de haute qualité. Most professional owner. - The atmosphere. Space of room. Cleanness. Best deal for our money. Park the car right at the door of the room. Bicycles.
The view, and the excellent meal we had at you top micelin resturant. No
everything was perfect, service, restaurants nothing found
nothing as the price of drinks totally spolied my stay The price of 4 drinks at the pool gin & tonic, vodka & coke, martini & lemonade 26 euro each and a cognac & coke 27 euro total cost of 4 drink 105 euro. This is robbery. We also stayed this week at the Victoria Jugfrau 5 * 7 similar drinks came to 62 euros(85 CHF) & The Hilton Evian les Bain 4*, the same 4 drinks 42 euros.
The atmosphere of the bigginings of the 20th century Everything was perfect
The spacious accomodation, especially the well apppinted bathroom Menu choice for evening meal was limited if not dining in the Etrier
very nice beautiful hotel
Very good staff with a friendly and not at all stuffy approach. Excellent concierge staff (large gentleman with moustache been with the hotel for 16 years) who parked my Bristol with the care it deserves and aranged for a valet! Good location within easy walking distance of the beach and the many restaurants in the town. Nice lounge area for a drink before dinner. Good spa which gave a nice facial for my lady friend on one of the mornings. Overall a really great hotel for a short break. Nothing at all. Some might say it is not cheap, but then you are staying in the nicest hotel in the town.
An all-around great place to stay when in Deauville!
Had a sea view which was nice. Very friendly and polite staff. Spacious room. Outdoor swimming pool. Fitness room way too small. No kettle in the rooms so no possibility to make a cup of coffee/tea. Rooms need some fixing, a few scratches on the wall, at the bottom of the doors, etc...This is disapointing for a luxury hotel. Breakfast far too expensive (30 euros!!).
Very central, comfortable hotel with car parking
Good basic accomodation, value for money Breakfast was a little dissapointing
Good location at a reasonable price
Situation idéale et personnel vraiment agréable, plus une piscine très appréciable pour se détendre : simplement parfait.
The hotel was basic but friendly and accomodating. The room was clean and a good size with a walk-in shower as opposed to a bath. (Which I prefer) No private parking and this can mean expensive street parking on a meter or a considerable walk to find a free space on busy days. They had WIFI but charged 5€ for 45min. The bed was a standard double as opposed to king size. No visible staff after 11pm.
Well designed comfortable room. Central location in Deauville. Nice small pool. Modern ambience, so not a lot of character. Comfortable.
Good clean room There was no air-conditioning & the staff spoke very little in english
Wonderful central location, within 5 minute walk from the main shopping area, and 10 minutes from the beach. Friendly staff and spacious family room.
balcony of room, pool, location no space for clothes! room needed a dresser; needed a lamp by the area of large leather chairs; some balconies had no chairs, but we requested two chairs and a table, and they provided them.
Very cheery staff, and good location.
Extremely friendly staff, lovely location, everyone most accommodating.
confortable beds and good heating more like a motel than a hotel but without room facilities of a motel
the room was comfortable and clean , parking private and free as was wfi if you want to leave early morning before 8am you have to make arrangements the night before as there is no night reception. the walk back from Honfluer is up hill and a hard slog
The owners were wonderful. The price was very reasonable and the room was small but clean. The bathroom was large and very nice. It was a short walk down the hill to town - perfect for us.
The location is within easy walking distance of St Catherine's and the Old Port, the room we stayed in was large and the bed I slept in was the most comfortable I've found (so far) in France! The pillows were firm - just as I like them! Breakfast (additional cost) was served in our room when we wanted it, which was nice too. Because the room was large, it took a while for the heating to warm the whole area, but once it did, the room was very comfortable.
Charming appearance of hotel Self contained rooms
Friendly & informative staff. Breakfast served in room on request.
peaceful, welcoming and excellent value, 2nd visit in 6 months, but definately not the last.
Great location,quite area,away from the noise when you tired and would love a good night sleep Absence of tee or coffee favilities in your room for the price paid-82EU per night
Clean,Comfortable.Superb position.Excellent breakfast.Secure Parking worth the reassurance at 10euro.Front room overlooking outer harbour.Efficient lift.
Easy to locate on road into town but not far from centre. Tea and coffee available in room. Handy parking.
The hotel location is near the harbor where all the action is taking place. The room is well aquipped and comfortable.
close proximity to the town
Good position, just 5 minutes walk to the old harbour where there are a wide selection of restaurants, bars etc. which serve both evening meals and breakfasts. Rooms were absolutely fine. Rooms at the front are noisy due to traffic. Not clear that there was secure parking to the rear of the hotel but the public car park just over the road was fine.
Close to town centre
friendly staff and good service, well positioned for Honfluer centre with good car parking facilities.
The hotel enjoys a good location for the centre of Honfleur and has good facilities in the room as well asthe hotel in general.The breakfasts were excellent value for money.
Friendly staff, good location Parking was not included and needed to be paid for by the day
Its closeness to everything that matters in honfleur The hotel staff were first rate
relaxing in room price of food.drink
relaxing fact that the reception did not tell us about two nights of filming and that we should have been told when booking not on arrival bit underhanded. by the hotel if we had known probably would have gone a week later.
I love the ambience of the place and the garden and bar were such relaxing places to have a drink. The little plates of canapes were delicious and the miniature cakes served with a cup of tea, to die for! It is a beautiful hotel in a fantastic location. The price of breakfast is a little high considering it is the same for continental or cooked. I think there could and should be a price differential. I couldn't book room with breakfast, it was room only on offer (not just your site). Swimming pool could do with a refurbishment.
Service and the food!
The location is amazing! The hotel is beautiful. The staff is too slow to respond.
Casino Drink/Wine is extremely expensive
perfect location, friendly staff
Great location and reception upon arrival, nice and spacious room & bathroom, good food A bit pricey
The room was of a nice size, the facilities very good, and the hotel location is excellent. We intend to return there later in the year, but spend more time. When we booked we wanted half board, but we could not book this on line. they should offer it for weekend breaks or make it inclusive for a given period.
Old school luxuryvibe on Saterday evening. Bathroom was not in line with the rest.
Nice bathrooms - big shower and centrally located for old town. Free internet. Pleasant staff. Very noisy in the mornings! Although if you choose to stay in the old town, anywhere will be noisy as there are so many restaurants requiring their rubbish bins to be emptied early a.m. Not a lot of space in the room but adequate. Breakfast could be better for 11 Euros.
position expensive breakfast
Ambience and location Very hot. No air conditioning but fans helped. Narrow steps, difficult for the infirm. No car parking at hotel, but public open parking close by. Breakfast expensive for what you could have compared with other hotels we stayed at this time, no cheese, eggs or ham .
Location, price, confort, food, staff, view No elevator
The Restaurant Terre et Mer
Rooms were comfortable, shower was amazing - often not in French hotels. Food was good. No tea making facilities for the morning. No extra pillows.
Very central and close to the harbour and its restaurants. Our room was noisy in late into the evening. Parking is a bit remote from the hotel.
The location and the appearance and comfort. I could not get an extension of check out from 12:00 to 12:30 to make a local visit easier.
Very central location and couteous staff, room decour good and very comfotable bed. Bedrooms a little small, and no parking!