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The architecture was amazing. A combination of old (built around the town wall) and modern. The old stone work, including visible pieces of the granite mountain that is unmoved by man, made it interesting and rustic. Modern conveniences, like elevators There was nothing that I did not like. The only things preventing it from top scores was that the room was a little small, had a table that was too short to use easily as a desk, and the staff spoke very little English. That said, the staff was friendly
This hotel provides us with a superbe overnight stay on our journey to the Algarve. We have used it many times and enjoy it even when it rains!
Good sized room & nice pool
It was a very short stay, but very pleasant and comfortable
the staff wre very friendly and helpful,the room very good,breakfast buffet was excellent only complaint is the difficulty in ffinding it
Very pleased generally not the best location as a holiday base
It was very comfortable and very good value. No
The ease of access by car. It was let down by the quality of the meat used in the restaurant and some of the restaurant staff.
Everything. This has got to be the deal of the decade.
Nice room; very good facilities;
noise in the room all night , we ear water in tubes!!!
Beautiful location, serenity of the place, food, comfortable bed, services, kind & helpful hotel staff.
Quality of hotel and service
The friendliness and professionalism of employees is the best in the house. Excellent design and comfort. Flawless. Dificult access to people with limited mobility.
Absolutely amazing!!! Great rooms, wonderful staff, excellent food, nice pool, sauna, relaxing area. No complaints at all. Its a remote location with fresh air and nature surroundings. Good for walks/hiking and especially good for relaxing. Highly recommended!
Everything has been all right. The people at the Reception have been very helpful and friendly. Wonderful historical premises and location. Accurate cleanliness. High class Special Dinner the first evening on 27th February. The Restaurant's Dinner the second evening. The cuisine has been slightly dull.
The food was excellent. The staff was very helpful. The Pousada is very nice
very lovely, comfortable, with several quite dramatic, romantic, and architecturally unusual common areas. the restaurant is very inventive and creative, good food. The rooms are quite nice, very modern. it is a bit of a distance from the main down - only a five or ten minute drive, but not accessible without a car if you just want a bit of the town flavor and to get away from the other tourists at the hotel.
Wonderful mountain view, the quietness, the staff is very efficient and nice, the hotel decor is perfect. We loved everything! Regarding breakfast a little more choice would be nice.
historical features with nice furnishings public areas and restauarant. Fantastic views. Pillows in rooms very hard. We booked a romantic package which showed a double fourposter bed on the website. We got a room with twin beds. Not very romantic but still very nice room.
Very nice hotel close to the Estrela mountains. Former monastery which makes the hotel very interesting. Very good dinner restaurant. Not walking distance for children in to Belmonte.
A very relaxing stay with an excelent restaurant
I loved the decor of the place, and the rooms , poolside, and the restaurant was also good! The downside was not much to see in Belmonte itself.I liked the idea of monks for each room too, very cute and original!
Nice location with beautiful views. Staff is very friendly Swimming pool area is small and not very attractive. Food in the restaurant is too expensive for the price. General atmosphere is probably better for older than for younger couples
The surroundings and the premises. The food in the restaurant. We thought the hotel doesn't justify the price.
The hotel is one of the best in Portugal. Despite it's location in the city center it has an open swimming pool, all day working restaurant and convenient parking lots. 3.60 euro/day Internet access in a room is suitable and better than in other Portuguese hotels. The staff is very friendly. The hotel exit is to the central narrow street. It took about 40 min to leave the hotel after check-out by car as the exit was blocked by two service trucks.
Friendliness of the staff - and in primary - the restaurant on the hotel - perfekt service - We felt wellcome - !
Staff always very helpful. Good sized clean rooms. Excellent Value
Central position, parking and clean No hair shampoo in bathroom!
Friendly staff, very clean rooms, near some local shops, free car parking little expensive
great staff and very helping,clean and very nice hotel
Central location, but tucked away off the main road, so you wouldn't know you were in the centre of town. Had character, was clean & comfortable and value for money - and had internet access & pool Yes - the pool was closed for cleaning, which I did not know when I booked, or I might have looked for somewhere to stay closer to the place I was visiting. (I was on a dual break where I was partly on business and partly relaxing.) Fancy cleaning a pool in july! That's why I have marked down the facilities. Also breakfast culd include a few extras like eggs, etc
I liked the 24 hour reception duties. The breakfast was lovely and all of the staff were very attentitive. I thought that there could of been more lighting in our bathroom around the bath area as i almost slipped as it is very dark.
Nice, clean, good value for money, the hotel staff, the cleanliness. The 'rush' for breakfast. Closed at 10 AM sharp... :-)
The food, the daily available free newspaper
Bonne étape entre Portugal et France ! Personnel agréable, chambre propre et confortable ! Très bon rapport qualité prix ! Restaurant a éviter !
room, panoramic view from restaurant food was not bad but almost cold
it is brand new and modern hotel, easy to find, the food was excellent and 20% discount on the evening meal. no
The secure underground garage. Adequate facilities for an overnight stop on the way from the Algarve to Santander.
Clean comfortable room with view, secure parking, well located for break in my journey from Santander to the Algarve
Staff were very helpful. View was amazing. Location was great. Restaurant was also great, nice staff.
The location is convenient if you want to explore the little villages around. The buffet dinner was excelent and also breakfast was very good, with a big variety of food,
scenic view a little out of the way of the main centre of the town
Wonderful location, food was gorgeous in this family run hotel. Staff were very hospitable. Good value for money. Bed was firm.
The hotel is situated in the beautiful valley. The room was spacious and comfortable. The staff was friendly and helpful. Good place to spend a night if you travel across Portugal. I saw big ants in the flakes when had my breakfast.
Comfortable, clean, good value. The hotel restaurant was also very good.
Situated across from the town and in the foothills of beautiful mountains. Peaceful and quiet. Very friendly staff and excellent food. All at a very reasonable price. On site parking and free. No safe in the room, bathrooms need updating
Friendly reception, hospitality, beautiful environment, excellent restaurant and breakfast, very beautiful swimming pool
Friendly & helpfull staff
A very pleasant hotel near the centre of Manteigas. Close enough to walk, far enough fro tranquility.The atmosphere is real Swiss but befits the surrounding mountains.Nice rooms with balconies with a great view over the West side of the valley. Bathrooms are not too spacy and hotel staff could be more forthcoming and less stiff.
It was a most pleasant - but all too short - stay. The staff were frienndly & welcoming. The room was immaculately clean and the food was truly excellent and overall, real value for money. Wi-Fi connection was a bit sketchy
Staff was very friendly and helpful. Restaurant was fabulous. Beautiful area.
Friendly,family run facility, good location close to beautiful hiking in the Serra do Estrella, great dinners and breakfasts in on-site restaurant with lovely view of town/mountains. Convenient to have internet access on-site. Hosts were very helpful with info about local hiking trails and places of interest. Lovely swimming pool!
location comfortable staff friendly reasonably priced en suites a bit dated,maybe fixtures and fittings showing their age breakfast very limited
Location of hotel allowed easy access to Estrela mountains. Staff were as helpful as possible and nothing was too much trouble. Very accomodating.
Large, comfortable, pleasant room with balcony. Good location and decent breakfast. Chain hotel so rather impersonal. It took ten minutes to get my key from the rececptionist on one occasion as she was on the phone.
Clean and comfortable rooms, great location, very nice stuff! There's no fault to be find!
Is a great hotel!
Small friendly hotel in a quiet scenic location but convenient for main roads
It was a very convenient stop over for us en route from Santander to the Algarve and close to the motorway. It provided everything that we needed at a realistic price. I asked when booking if there was suitable parking for our car in which our dogs were to sleep. We did not receive a reply to this query, although in fact parking was fine and we were offered a garage. It would have given me peace of mind to have had a reply.
Buen hotel, muy limpio y cuidadado, personal muy amable. Buenas vistas de las habitaciones que da a la carretera. Estancia agradable. Buen desayuno. Nice hotel, very clean and well kept, nice staff and good breakfast. Good views from the front rooms. There is nothing negative to say.
The greeting at the hotel after a long drive was warm and friendly. The reception staff were very helpful, the room comfortable and dinner was excellent.
Peaceful location, comfortable bed, excellent buffet breakfast
Beautiful setting with views over the valley. Exellent friendly service. Easy access on/off motorway for our one night stop en route Santander/Algarve
The swimming pool was excellent. All facilities (food and room) were of high standard. The location (in relation to centre of Belsol) was some distance and would been difficult without a car.
Friendliness of staff, value for money of food
hotel staff entertainment
It is a quiet place, where you can rest and see the mountain view and shop for local souvenirs
Brand new hotel. Pool & patio not finished. Little English but we each could understand each other. Couldn't do more for us. Changed our room when our first room didn't pick up the internet access. Very very helpful. Had to drive 10 mins into Seia as it was up on its own in the hills. But we found parking each time in town. Excellent.
friendly staff Feezing temperature in the room on arrival, restaurant closed, poor breakfast (late october - offseason - probably only guests).
nice new standard hotel, good location not finished, fitness and pool weren't open yet