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reception staff is perfect, kind and also helpfull it's more a business hotel than a vacation one. Far from the sea but it was just for a short trip. so our lease car, all was parfect. Just one thing, parking should be free and take care about the breakfast charge. Adult or children, it's the same price :-(
Opposite to the railway station, and a ten minute walk to the city centre Airconditioning was hardly working
Very close to the rail station
Rooms & bathrooms were very modern, clean & had good facilities. complimentary bath items always useful. plenty of space for storage etc.
Excellent job handling bencassim festival. beds are not super comfortable.
Very cheap, considering the facilities. Right next to the main train station, nice staff, very modern room. Wireless internet was 6 Euro per hour.
Friendly staff and cleanliness of all areas. Excellent choice of items for breakfast. Having to pay for overnight car parking. Hot items at breakfast were mainly cold.
The cleanlines and comfort the noise fromthe cleaners early in the morning
The air-conditioning actually worked well, without being noisy.
Very good hotel and the city itself. The personal in the hotel was very helpful. They helped to order a taxi remotely from the train station very late night
The staff were really friendly and the room was very clean. I had a very comfortable stay at the hotel and would stay there again. Most of the rooms had a balcony and, having requested one, I was a bit disappointed to be in one of the few rooms without.
The hotel was reasonable, however there was a champions league football match taking place locally at Villareal and so the room rates were hiked up. The previous evening we stayed at a much better hotel in Barcelona (Apolo Tryp) for 75% of the cost!!
The staff were very helpful, excellent food, rooms spotless, great facilities Very hard to find the hotel, spent 1 1/2 hrs driving around
Rooms were comfortable, location was great, breakfast was very good, staff were helpfull the rooms and facilities were good, but not 4-star worthy (a little small, and old). didn´t try the gym/sauna facilities though.
Location, services Excepting the person from the reception...the stuff dose not speak English
Spacious layout of the accomodation, especially the separate door to the bedroom. Balcony and air conditioning very welcome. Streets were noisey outside (central location) and woodden floors inside with noisey footsteps. I slept with earplugs which is difficult for wake-up alarm.
Modern, comfortable, clean, helpful staff and generall a very nice place to stay!
Excellent value for money in a great location in the City Centre.Staff could not be faulted, the city itself is charming and people v. friendly with some good shops and a fairly new El Corte Ingles. The hotel is a couple of minutes walk to the bus stops for the Grau area with some good bar/restaurants and to Benicassim, well worth a visit.
noise between rooms was too much
Superb Staff and excellent facilities
I only stayed one night but the bed and pillows were very comfortable and it had a nice breakfast buffet.
Staff helpfulness, cleanliness of room, air conditioning, bathroom facilities, quietness of rooms.
directions from your website to Hotel were not very good - very difficult to read street signs (some non existent) - took me 1 hour to get to Hotel due to 1 way street system from outskirts of Castellon
Very friendly and helpfull hotelstaff.
Very good located hotel in the center of beautiful town. Clean rooms with plenty of space. Very narrow parking difficult to get in and out.
privacy and silent
The hotel lobby is nice and the room was pleasant. No service in the lobby with the luggage, little smile, the restaurant food was not very good.
A gorgeous hotel, very contemporary with high quality furnishings. Right next to the train station.
Well placed for the railway station,first class room Some distance from town centre,noisy street outside
golf tournament the beds are too hard
The staff were all very helpful. The hotel itself is very clean and contemporary. Our room was spacious. Secure underground parking was free. The breakfast buffet was better than average and well worth the 10 euros per person. The room rate of 50 euros for the night was terrific. We were just looking for a place to pull off the road on our trip to Southern Spain, and this was a perfect place to overnight.
El cuarto era excelente, y la atención también
The convenience to rail and bus and supermarket and walking distance to the old town area. Unable to work out TV . No instructions on how to use and how to get english subtitles
it was clean and airconditioned and that was its only good point the decor was very cold, the only restaurant menu was very poor and there was no other restaurants nearby.
fast check-in, friendly room service, excellent breakfast the view
new hotel distance from room to hotel entrance
Its a decent hotel with excellent location just opposite castellon railway station. The restaurant menu needs to be improved in terms of variety. The price i paid during 5th Sept to 9th Sept is very high considering i booked at similar rate (Euro 100 per night double occupancy) in a 4 star property in big city like Barcelona.
The location was perfect, at least for my needs, and that was the main reason for choosing this hotel, all of the other things were mostly good. the bed was a bit "overused", making sounds on almost every movement, but it wasn't the problem last time i was in the hotel
Newly refurbished hotel rooms with very nice large bathrooms. Very comfortable in all aspects and would use again. Breakfast should be included as standard.
A very modern hotel in the centre of town. Very clean and free mini bar!
personnel,location breakfast too expensive
Room was comfortable which had a balcony with a nice view of the port. Parking was not a problem. Friendly staff.
Clen hotel, perfect location for my purposes Overpriced Internet and breakfast, no carage
Having used the hotel around the same time each year for the last ten years we obviously are satisfied
Well located opposite marina with its bars and restaurants. Ambiance- quiet, businesslike. Well maintained rooms and facilities. No private parking, but plenty of public and on-street parking very close. Drop-off point on street in front of reception.
We had a great room facing the port nice view. Staff friendly, helpful. Spoke English and French. Rooms very nice, modern, clean. Main entrance and breakfast room missing ambiance, would take little to put this downstairs area more attractive with a little color coordinated deco and attention. Miscellaneous pieces of furniture are distributed (dirty blue chair in front of beautiful tile mural. Overgrown plants in pots on stairs. Curtains do not hang straight in dining room, rather cold atmosphere, breakfast bar looks like an after thought, baby chair pushed up against the window. Vending machine pushed into a corner on upper level (not sure why this is needed, there are mini bars in rooms and and a supermarket+cafeteria around the corner). This place has a great view on the new port, and is in a very attractive older building. Lots of opportunity here!!!!
We found the hotel to be comfortable and enjoyed our stay. thank you
Good locatioin and worth its 4 stars No
Close to the centre The underground car park was pretty hairy to get into.
incredible value, nice room and bathroom, lovely breakfast
nice hotel, big rooms. they changed our room immediately after we complained about broken bed, so no problem at all. the city Castellon is totaly dead in august. go and try to find a hotel at the port of Castellon, where is at least some night life, restaurants and. The hotel itself was OK, besides the small capacity of restaurant/breakfast area.
The receptionist was very helpful. In our hotel search, we had requested a room for 2 adults, 3 children, and understood that an extra cot could be rolled in for free. However, that was not the case. The room could only accommodate 4. The receptionist allowed the third child, and provided the necessary blankets and pillows. He also recommended a couple of restaurants to us, as well as a plaza the children might find entertaininig.
The ability of the staff to look after non spanish speaking visitors. The size of the room and tidiness of the hotel all over. The basement parking, essential in city centre.
Exeptionally nice, clean hotel with friendly staff
Helpfulness of the staff Directions to the hotel could have been better.
This hotel is in the center of the city.
A true four star hotel......very clean and good......staff very helpful.....price range affordable. Ideally located for shopping and restaurants.
There was no social area. Food and Drink were availble by room service. Check in was strange. You have to ring the speaker phone to get a member of staff to admit you. Once in, you can't get out!! Bit like Hotel California - you can check out any time you like but you can never leave! Garage security excellent - access to rooms is via your garage. The staff were dressed in clinical white - more like a private clinic than hotel/motel! An experience we would not have missed - food and drink very reasonably priced. The staff speak no English and we only had a little Spanish but we managed ok. We had a great night.
clean modern room no english speaking staff,no information in english.no access codes given to gain access to hotel on arrival,no key for room.this hotel is designed for 'romantic couples' not wishing to leave there room.
Food and price Check-in was very bad. It is an automated system that relies on a reservation number which was not provided by the booking.com system
The room was clean and modern. The room service was reasonably priced If you don't go with your partner, it's a strange place to be. We selected it because of the good price and it beeing close to the highway where we passing. It's no turist or family hotel.
Rooms were very clean. Minimalizm. Jacuzzi in each room. 42" tv, but no English channels. Good sound system. Illumination in the room. Nobody speaks English! Only Spanish! Be aware! The system doesn't work properly: the self check-in does not work, very strange system entering your room: no keys, no cards -only a button by the door. But it didn't work, I had to call the lady to open my room -so it's not safe,if you don't know,who will enter your room while you're away. No descriptions how to use the system of the hotel, however it's made very originally. The idea is good, the performance - Spanish. Hotel is outside of any village of city-commercial district. Not suitable for old people or people with children. One-night-stay - ok.
Convenient private parking. Only slow WiFi internet on the ground floor.
The hotel is located in the central of Castellon, Our room (224) was I think one of the biggest with 2 TV's and with a huge bathroom. The parking underneath the Hotel is a little tricky since it is very small. The (optional) breakfast is also quite good. We wanted to use the safe box, but the receptionist could not find the key. She asked to come down the next day. Next day there was still no key but then she offered us to change room, which we did not do we could live without it. The other thing is when we arrived the elevator did not work, but was fixed not much after I brought up all the luggages :) from -1 to +2.
The lovely room and the air conditioning. It was nice to return to the hotel during the hottest part of the day for a siesta.The Catering staff were excellent especially on the night of the World Cup. they kept on serving and looking after the guest even though it was late at night. A bit noisy during the renovations on the second floor but it was not a huge problem.
nice tidy clean rooms, friendly staff and pleasant setting. very central but away from the drinking zone!!!
Good - Clean - Quiet hotel. Reasonbly easy to find but could be better signposted. Restuarant not open until 21.00 hrs. Many bars in city centre but few Restuarants
about the hotel itself, not much, it was an adequate place to spend the night, with a very cheap and nice restaurant downstairs the staff were at first a little pushy to clean the rooms, one morning they knocked and woke us up, despite the fact that the do not disturd sign was up. the rooms were a little bit small, but we never intended to spend the whole day in them, so it didn't really matter, oh and our air con was noisy (room 205), so at night we could either be kept up by the noise or the heat. it was very ovrepriced, during the week of the FIB festival, but all other hotels had also increased their rates, so i shall not hold this against them
very bad internet connection in foyer none in rooms very bad internet connection in foyer none in rooms
Stopped off here on a road trip to Barcelona, Georgeous stylish hotel with an Itallian restaurant with brilliant service. Very modern, clean, spacious rooms. Only stayed one night as a stop off during a road trip, not sure if the location of the hotel would be suitable for a vacation
nice room, big! verry good price. Well lokated in the center! Near busstop. Telefon in room was not working. Small TV, but who looks at it anyway...
Welcome and assistance from staff was 5 star. I will be back in the future
It was a welcoming place with clean rooms and a secure car park, overall good value for money
Extremely helpfull staff, very clean and more like 4 star than 3.
Clean hotel. Friendly staff. Good value for money.
Brand new hotel well located GPS systems does not find it !
clean comfy rooms with excellent black out blinds. friendly efficient staff the web pages say you have wifi and hairdryers . you only have internet connection not wifi and hairdryers on 2nd floor only
The gentleman on reception on the morning we checked in (17 july) was exceptionally helpful. Booking.com had indicated that we could check in anytime after 7am and this was not so, the hotel checkin time was midday onwards. He appreciated that we had been misled and made an extra effort to accommodate us.
The location is fine but otherwise it no longer has a lot going for it. There is no free internet as advertised. Private parking is not free - it is 8 Euros a day. The cafeteria did not sell food only drinks.
Room was clean Food was terrible and hotel badly in need of refurbishment. Only one other bar in the vicinity
Excellent entrecote in the café.
It was easy and mostly the staff could be helpful-english was sometimes a problem. Very affordable-could choose breakfast or not. One staff member was not as friendly as the others. It was also quite a distance from the beach-fine with a car. For a beach holiday, would look for something closer next time.
Excellent, helpful staff, good accomodation, food was very reasonably priced. Restaurant was not open in the evening, so we were restricted to the cafeteria, food was good but basic surroundings and busy with drivers from the lorry park next door.
clean and tidy truck stop type hotel/motel,good pool.food ok only the rate you charged me, i was talking to the truck drivers and it so cheep for them to stay ther thay do no us ther sleeper cabs. the rate is 29 euro p/night.
Staff ok, Cleanliness ok No taxi service. Majority of taxi drivers are unable to find this Hotel. Very inconvenient for people who have not been to Spain before.
it provided, ata reasonable price, the minimum level of facilities that were needed to make a long commute more comfortable the hotel had a weeding reception with many guests staying over. It seems that such events in Spain are noisy and that was tolerable for a while but guests partying in hall ways at 3am is not. Staff took little action that I could see and it was left up to guests to induce revellers to take their party elsewhere
The hotel was ok. Restaurant is closed in the evening. We had to eat in the cafeteria. The food was uneatable. Plates were banged down on the table in front of you. At 6 in the morning there was no hot water for a shower. we even let the tap run for more than 5 minutes. Not a good way to end a day or start a new one with a long days drive ahead.
Good position close to the motorway.Pleasant helpful staff,nice room and bathroom. Restaurant not open in the evening,so you had to eat in the cafeteria with the lorry drivers.The meal of the day came up quickly for them but although we some of the first people in the cafeteria we had to wait almost 50 minutes for a dish from the a la carte menu.Not good at all and the buffet breakfast was dreadful.
Very decent hotel on the highway. People were smoking at the coffee shop.
Dogs were allowed in the room. It was very difficult to find as there are major road works in the area. The restaurant was not open so we ate in the bar, where the food was mediocre and the surroundings were basic. Smoking was allowed in the bar. The beds were very uncomfortable.
The staff was very kind and was of great help for me during the stay with providing informations about the city for my purposes in Castellon.It's an excellent deal and it sure worths the money.I will use again when will have a trip in Castellon.
close to the city center, open 24 hours.
The hotel is situated near the town's best feature the park and is close to the town centre.The staff were friendly and helpful and the hotel room comfortable. The work desk was directly underneath the cupboard and so useless unless you are a small child.Lack of drawer space means there is no point unpacking.
good noted that the breakfast was a "gift" from the hotel!!
Don't expect too much and you'll be fine. The rooms are VERYsmall, no luxury whatsoever. Cleaned every day though. Personeel doesn't speak much English. Please note: continental breakfast includes juice, coffee, cup cakes ans croissants only. Forget about butter, jam, cheese and ham... Dry croissants and cup cakes it is.
- localization in centre of town, nice personnel small breakfest, old room, stinky bathroom, no view (on wall), high price, personnel can't speak english fluently
The hotel is reasonably well kept and provided fair value for money and was close to the city centre. The hotel is in a very shabby area although safe. The rooms are very basic and the "breakfast" was extremely poor. 2 choices of warm juice, dry bun or dry croissant with no butter/marg jam or marmalade etc