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Staff was very nice and very helpful - far above and beyond expectations.
The bed was very comfortable and the bar/restaurant staff were lovely. The proximity and airport shuttle make it convenient for early morning flights. The air conditioning unit was extremely noisy. My husband and I had a terrible sleep. For the price of the hotel and the Hilton name we were very disappointed!!
Clean, adjustable firmness mattress. Good menu at restaurant with reasonable price. Free shuttle to airport. Convenience items for sale 24 hours, for that late night aloe, allergy meds, or upset stomach. English spoken by all staff I talked to. Nothing was bad about our stay.
Clean, nice pool, great food in the dining area The city is far from the hotel.
Comfortable beds, and great service. The air conditioning is loud, and the windows don't open.
The grounds were impeccable. The staff was professional, amiable and well groomed. They treated every one like they owned the Casa Conde Del Mar.
Beautiful Resort/Food was excellent No gym
We liked everything about our stay. Our only disappointment was that we did not stay longer. The property was perfectly maintained, the food was excellent and the service was fantastic. We would definitely recommend this hotel to friends and family. Nice calm quiet beach and a beautiful large pool area. Perfect getaway! No complaints. Everything was perfect!
The place is beatiful and nice There were many people using the pool who were not guests of the hotel, which caused me a bit of mistrust and insecurity.
Nice simple, elegant design. I liked our room with a balcony designed around a tree, and the room was very convenient. We had monkeys nearly every day all around us in the mornings and evenings and it was relatively quiet. Very relaxing and comfortable. Staff was very very nice. Great value for money, would come back if ever returning to north Guanacaste. Housekeeping was very late nearly each day, around 4pm. A bit later than would have liked. The hotel needs just a few simple touches to really amp it up - a simple potted cacti or flower on restaurant tables as well as a votive candle would significantly enhance the dining experience. Dinner quality was relatively poor, but breakfast was pretty good at a great value. After the first night we never ate in restaurant for lunch/dinner. Skimpy on coffee bags in room, had to ask for more.
thick lush beach towels, room cleanliness, room design, animal bridges, energy saving methods, staff, restaurant, beach front, lights at night, lush landscaping, service. The room is gorgeous and well taken care of, balcony, suites with living rooms. Honestly EVERYTHING was amazing....everything single detail I think this might be one of the top two places I've ever stayed. Example: We ordered room service. A guy came to the door with hot food, came in and upcapped the pop and set it up as if you were in restaurant plus brought bonus extra coffee for morning. This might be the most amazing customer service I have ever witness. I seriously could not believe it! Can't think of anything at all.
Very clean and upgraded rooms, very quiet and peaceful. This is a great place for a tranquil stay.
Very good value for money. Good location, clean, helpful and friendly staff
At the top of my list is the hotel staff. Warm smiles and generous service. Friendship. They responded quickly to meet my needs and expanded beyond what I asked for and made suggestions that enriched my experience. Suggestions for excursions came unprompted and they made arrangements for travel with taxi drivers they knew and had confidence in. I also greatly enjoyed the open air restaurant's cuisine. I wish I had some Aguacate de la Reina in from me right now. The whole experience left me with a permanent smile.
Excellent staff and great safe feel. Hot as hell, loud external city at night, no hot water in shower.
The internal patio and The restaurant The room didn't have ventilation and it smell really bad. They tried to make The smell better with candles but it was really strong. They gave us a free breakfast after we complained
Nothing and om being dead honest. If I had to pick anything is pick the food. Rooms are a dump !! I cannot express this any stronger, I paid 70 and I got ripped. Blankets were non existent, no a/c, no service, front desk guy was rude. Laughing and joking on a personal phone call while I was trying go check in. Not to mention the music that goes till 10pm, than fireworks. Screaming and music again at 5 am. No thanks !!
Nice oasis in the otherwise forgettable Liberia WiFi didn't work, need to go to McDonalds but no biggie
Restaurant was okay, close to bus station, central location Very noisy, rooms do not have carpet, no hot water in any rooms, hot at night, airport shuttle is a rip off at $25 when you can walk across the park and catch the public bus for $2
Cate and I came here for our first few days of our 15 day Honeymoon in Costa Rica. Everything about Hotel Casa Villa Blanca was perfect for us!! Quaint and beautiful grounds within walking distance to the beach, incredibly helpful and happy Staff (Lis and Gabriel are the Best...felt like friends for Life), delicious and authentic breakfast (fresh fruit, hand blended juices, eggs, rice and beans, and coffee) to get your day off to a perfect start on their covered patio (which is also a magnificent place to have a couple drinks and watch the thunderstorms and rain during Green a season. We are so blessed to have found this place and would love to come back soon. Pura Vida
The beach was only a few minutes drive/walk away. The staff, especially the front desk guy, was very nice and helpful. Breakfast is pretty good as well.
Great hotel if you need to be close to the airport. It's about a 15 minute drive with traffic. Only thing is they don't offer an airport shuttle which would've been nice. We had to pay a $20 cab ride. It had a great pool for kids. Very clean. No shuttle to airport
Loved the pool and hot tub. Excellent walking access to downtown area and restaurants. Air conditioning didn't work.