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Food in the bar Reception understaffed, paper-based check-in/out. Breakfast could be earlier.
Very friendly, helpful staff. Service in dining room a bit slow.
Hotel nice and clean, staff very friendly,food very good.
Enjoyed our stay as we were attending thw war weekend The water pressure in the shower, Toliet and taps was very poor. Told the owner but no change.
One word....Quality. Nothing of note.
Rooms were lovely clean and you could sink your feet into the carpet. Staff always had a smile Sometimes pub music did come through the floorboards
Food was excellent
Attractive layout in the most fantastic location for access to either coast or Inland. Very child friendly. Excellent food both Breakfast and evening meals. When the bar closed at 11.00pm sharp, as residents we were not able to continue our conversation and finish our drinks in a relaxed manner, as in fact we had to leave the bar and depart to our rooms via a darkened restaurant.
Comfortable and friendly hotel. Good range and quality of food and "real" ale at reasonable price with a log fire to toast the cockles of your heart. Prepared to do early Breakfast which helped. None although the working space in the room was a little small. However there was plenty of room in the downstairs lounge.
Very friendly, helpful staff. The hotel room was beautiful and the building was fantastic to view. Nothing. Enjoyed my 2nights very much.
For the rate charged I would expect a full breakfast to be included. I thought that asking an extra £10 per head for a full breakfast to be mean on the part of the hotel.
its location, the yummy breakfast and the glass of wine I had when we got there - oh and the lovely whitel bath robes. my colleague was a bit worried by the lovely labrador as she doesn't like dogs .....
Clean and comfortable room. Pleasant and helpful staff. Great breakfast.
location good with parking
nice room for the price poor cheap ingreadients for breakfast. eg. an inedible sausage,too salty
room number 5 was in fact were two adjoining rooms both very clean and comfortable main room had double bed adjoining room 2 singles, ensuite and quiet plus television.
Staff very friendly, excellent breakfast! Room could have been a little warmer.
It needs updating
Friendly reception and good comfortable room. Excellent value for money. WOuld thoroughly recommend.Staff all very friendly.
The staff were extremely friendly,and helpful, the food was piping hot and well cooked.
I am familar with the Hotel and the area and it's location is great for all local attractions in and around York
good location friendly staff good breakfast good size room