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restaurant is too small for number of rooms and guests, lack of place and staff there, failed to get both dinner and breakfast
We really liked the localization and the confort . Everything was perfect.
Expensive breakfast that was not included in hotel price was not markedly better than many other hotels where breakfast was included.
In the midst of it all
We requested a non-smoking room but were given a smoking room which was very smoky.
Being inside the walled city. Wish the hotel had washclothes instead of sponges.
Fantastic location in the heart of a beautiful town with a very professional and welcoming front desk. Room was clean, decent sized and wonderful to have breakfast in the morning Church bells ringing woke us up and no air conditioning however can understand the difficulties in such a historical building
Modern facilities Limited dining in Nordlingen (not the hotel's fault)
The hotel was a little bit disapointing, the room was not clean.
very nice sized room and bathroom. helpful staff
Location close to city wall
The hotel staff is fantastic, great, the best and the hotel is wonderful in all respects
The staff is always nice, this was my 7th visit in the hotel, and everyone every time turns to you with a smile. The smoking area is the entrance, that makes non-smokers go through the smoke.
The hotel was clean and had very good facilities and a very large Car Park . The staff were friendly and helpful the breakfast excellent with a wide choice of items . It was located close to the Steiff Summer Festival ( the reason for the stay ) and to the German motorway network . The room was spacious and fresh towels were provided every day . I hope to return sometime in the future and would not hesitate to stay at this hotel again No complaints of any kind .
Kindliness of service. Here and there it was a bit dated.
The staff is extremely nice, smiling and helpful. The rooms are large and nice, breakfast has good selection, and the hotel´s restaurant is excellent. No minibar in the rooms. At the breakfast there's no option to have other coffee than the German black soup.
Staff is extremely friendly, the hotel is very neat.
enviroment, staff, good location for my business contact food selection at the restaurant is poor
It is in a beautiful location. Our room had an excellent view. Close to the center - a quick and easy drive.
The staff was very gracious and accomodating. The room was clean and well appointed. The location was in close proximity to the city and Eurocopter (for business travelers). A limited amount (100-200MB) of free internet would have been nice. This would have allowed me to check and send email without using much data bandwidth. As an American, the absence of air conditioning was noticeable, but not unpleasant. This was due to cooler weather at the time of my stay.
staff were extremely helpful,friendly and efficient.Hotel was modern, clean and ideally situated.
Excellent room and meals well cooked /presented. Staff very attentive and all spoke good english. Felt mislead about the swimming pool which was thought to be in hotel but is in fact a lido down the road and very busy with little shade.
Large rooms, beautiful bathroom
Not so luxury but cleanly, warm hospitality Nothing.
Very good location with excellent service.comfortable rooms and good food The balconies were unusable because of their construction but the views were very good
Staff were very helpful and the room and bathroom were very clean. The food was excellent
Courteous service The room reeked of cigarette smoke
Extremely help-full, despite "Ruhetag"; price for single-room was charged, despite I ordered (and selected) a double-bed-room
Very good position - only 10 min from Legolend. Big rooms, new furniture.
All of the helpful staff came with a smile :) We felt very welcome. Our room was very clean & comfortable. In the morning, they had a Very Generous breakfast buffet (included)! We ate dinner in the restaurant. The generous portions of food was Great & Very reasonably priced. We'll definitely stay here again when we visit Legoland, Gunzburg.
Rich breakfast, nice service
Excently kind staff and good breakfast
The manager was nice, when he knew we had a complaint he treated to a bottle of champagne There was a party in the hotel that night, fireworks went off right out of our window at around 12MN and then kids ran up and down the hall causing lots of noise. I have heard the apartments are a better deal, only 20 Euro more a night and lots more space. The apartments are off site in a residential area.
Excellent freindly hotel and services for breakfast was very helpful.
Great choice for families, good restaurant for family dinner. Very friendly staff, smiling 24x7.
didn't have tea/coffee making facilities in rooms. was a disappoinment.
Childrens play areas (inside & outside). Great breakfasts
This hotel was different to what we had expected but we thoroughly enjoyed it. Very much a family hotel with a holiday camp with many children attending while we were there but they were well behaved and didn't disturb us at all. Loved walking "the wall" (many times), close to the bus station and the weather was great. Breakfast was fun and plentiful.
good accommodation just next to the town. the room was excellent and it was good value for the price. Breakfast was good if you picked the right time as it is a bit "youth hostelish" .but don't be distracted by that. an excellent place to stay if you have kids with you.
Spacious, clean and comfortable room, large bathroom, separate toilet, very good breakfast. Situated at the edge of the medieaval town walls. No soap or shower gel. Reception closed (area locked) after 11pm. Unusable (very weak) wireless internet access in the room; available only in the reception area. Limited parking facilities.
The room was very clean. The free parking was a plus. The hotel was hard for us to find, we missed it several times. It sounds like a small thing but the pillows were terrible. Bring your own pillows if you plan on staying here! My neck hurt for days after our stay. There was also a lot of noise. There were a good number of teenagers staying there and they were up late/running around.
Good price and friendly helpful staff. Didn't realize when we booked that it is a hotel aimed at young people and families. We were possibly their oldest guests but that didn't affect our stay.
Very clean and comfortable, the free wi-fi in the reception area worked well. The breakfast included a great selection, but..... The woman preparing the breakfast had a cold and was coughing and sneezing on everything. Yuck! Laundry facilities would have been nice,
Very comfortable, spacious room. Amazing that you get a discount when you have children! The breakfast buffet could have been better. In every way.
Nice hotel close to the the town. Hotel staf is very friendly.
Proximity to the centre, seperate room for large parties staying at the hotel to eat No evening meal option
The very friendly staff,the food and the bier was superb.
Good and quited location!
very hot place,good food and price, my copliments to the chef,good brekfast bufet. waiter mast speak english?
The hotel facilities were well above the price I paid for this room. Service was excellent. Good restaurant and bar in hotel Shared shower facility
Everything was just right. I was staying for 2 nights and from arrival I was made welcome by the owner nothing was any trouble.The breakfast supplied in with the price more than enough and the food in the restaraunt was excellent. Overall a realy good experience and will stay again. There was nothing you couldnt like.
close to the place I needed to be for work the staff had forgotten about me and closed the breakfast at 08:00 h. all doors were locked in the hotel. I couldn't have any breakfast nor pay for my room. I had to return later to find someone.
Very friendly people, I stayed to short to give a proper judgement.(One night). We arrived in the dark and the distance from the highway was a bit to far for a through travel.We were on hour way to Kroatie.
The hotel personnel does the effort to keep your family in comfort, the size of the room (triple room) was good No
Hotel staff was very accommodating. The family room/apartment was one of the biggest we have stayed at in Europe, with 2 large rooms and a private bath. It was perfect for our family of 4 and dog. This hotel is an easy 20 minute drive to Legoland. The hotel was great and the food at the restaurant was great. The waitress had trouble managing all the tables at the restaurant during dinner and it took her a long time to take our dinner order.
very nice surroundings the quiltcovers were very thin
The position in the countryside was very pleasant, as was the room itself Having booked in Janury and asked for a ground floor room, we were disappointed to be offered a room on the second floor, or when we commented, a room on the first floor for an extra 16euros which we declined. The hotel appeared to have no other clients. No consideration was shown for disabled guests.
the smell from the bathroom, they should repair the suage
excellent accomodation, modern, clean, unexpected in a small vilage.Definitely return agian.
I liked pleasant atmosphere, cosy room, helpful staff, beautiful decorations placed everywhere... No