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services were definately Best western ambiance was east german and none the worst for it. we thoroughly enjoyed our stay. the staff were great very friendly and helpful and the food was simple, good and very well cooked. We went onto a 5star in Berlin of onlythe same standard.
Coming from busy district of highrise buildings, considering this like country side, quiet and fresh hotel stay. From airport to Hotel, we came with the public transport which was well organised in Berlin system Euro6.10. Ofcourse is better to have light luggage to drag along, otherwise by taxi will be Euro 40 if you fixed the rate, otherwise, by taxi meter reading to hotel can come to Euro 75! Everything was fine.
Strictly speaking all was found to be perfect on highest level at quite reasonable price.
Very good value for money.
Everything was nice, no faults at all N/A
Friendly staff, car park at rear, room quiet when windows closed, loggia outside room, reasonable breakfast, street plan and recommended restaurants list in room. Traffic noise from rail and road when on loggia.
Clean and large room A guy from hotel tried to fix the channels in TV at the time we were in the room. There was only day time curtains in the bathroom.
Cheap price, nice breakfast The volume control of our TV was not work....
Good breakfast. Helpful staff. Slightly remote location in a poorly lit street. The nearest station, Bernau Friedenstal, is a fair distance away over indifferent footpaths with poor lighting.
The lake view was beautiful, the rooms were large and very comfortable. The staff were very accommodating and friendly. The wireless internet did not work.
The area is calm, the terrasse is nice, food was good, and the room was clean
Nice location next to a beautiful lake. The family room was spacious. It was a bit hot in the upper sleeping area.
The three-bed apartment (actually two adjoining rooms: one with two beds, one with one bed) is large, quiet (at the back of the hotel) and has a nice view on the lake. The breakfast-room is comfortable, the breakfast good and sufficient. Parking is free. There is no elevator - which was a bit difficult for my 86 year old mother. Workers were busy to make a terrace (?) next to the hotel, so the garden was unusable. "Private beach" really does not fit the actual situation.
The family that runs the hotel are nice and helpful people. The building is an old farm with a parking lot within the property gates. Nice fresh countryside air in the evening. The room was noisy. The cracking of the wooden floor above us, was keeping us awake. Also the walls were quite thin, for the wake-up alarm in the next room was just as loud as the one in our room.
Was a good relaxing stay
Calm, nice and green place in Berlin neighborhood. Good to stay en route.
Very pleasant reception, excellent room, amazing value for money in a an area which really deserves more visitors.
Nice owners. They care, they take it personal. You feel like invited to their home.
Staff were extremely friendly and helpful. The hotel is very quiet and the room is very comfortable. Yes it was too far away from the centre of Berlin. The directions to the hotel by public transport are not clear at all.
Pleasant and helpfull staff. Hotel in quiet and peacefull location. Good value at price we paid. No
Room was clean, fairly comfortable, nice staff, restaurant with decent prices and quality
Value for money. Good location close to Berlin and to the Autobahn.
This hotel was great - a good standard and not too expensive - would definitely go back! Would be good to have a kettle in the room for tea and coffee
It is now the third time I have stayed at this hotel and every time the service is excellent. I use it when I am visiting a local business and always enjoy my stay. One day I would like to go back and stay there as part of a vacation. It is very convenient for getting into Berlin but I would love to see some of the surrounding countryside as it looks wonderful. One day I hope.
Very nice location, near Berlin and low price.
I was unfortunately only there for a short time but the service was superb, the food good and the ambience of the hotel very pleasant. Definitley one that I will go back to if I get the chance
nice location close by a lake single room too small.
Beautiful surroundings, quiet; good place to use as base for walking and cycling trips; train station nearby (Berlin 45 minutes away) Curtains let through to much light and were not long enough; room rather warm with only a big window to open
The hotel is located in a beautiful region,it's right next to a lake. The hotel advertises free wireless internet, but that's not really true. It's a paying service. There is a free service but that redirect you to use yahoo.com. The cleanness of the room is also an issue: the room had a smell (moisture ?) and there were many mosquitoes and spiders.
This was a nice, clean, well run business class hotel. Good Breakfast. Bar on site. Not near other services like food, gas, store.
Nice, quiet localisation. Kind staff. Good breakfast.
The rooms were very clean and in top shape. I mean the bathroom looked brandnew. The breakfast was very nice. It was a big selection but a cold breakfast. The staff did not speak english. They did not have any information even in english about where we should go our first night for dinner. Their hotel kitchen is not open past breakfast so you have to go into town and find somewhere to eat. We've never been there before so it was confusing not to mention a little scary area. No toletries or ice even though we asked.
Peaceful hotel in a bit aside. Good breakfast.
The helpfulness and friendliness of the staff, in particular Sylvia Adam. Sylvia went out her way to provide good, helpful advice in relation to a number of questions I had. Sylvia also possesses a useful working knowledge of English which the Hotel would be wise to further develop. We had to carry out suitcases up two flights of stairs. While this did not present me with a problem, it may be difficult for people of more advanced years or people with a disability.