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Elegantly restored house on quiet green, but just a very short walk from castle and cafes. Room was lovely, and our hostess was very gracious. A number of choices for breakfast. After being in tourist-central for a few days, it was relaxing to stay in a quiet residential area of historic homes.
Nice and clean hotel with very pleasant staff The lighting in the room was not very bright
my daughter in law had to halve her breakfast with her husband who had arrived at the last minute and the limited time for breakfast , all guests were at a wedding and could have done with a little bit more leeway , out for 10 is a disgrace ,
Nice modern Hotel in great location No hot water in the afternoon
The host was very welcoming and helpful. The rooms were clean and well furnished. Breakfast was excellent. If staying in the Callander area I would definitely recommend this hotel The room was quite small, little room to even put large suitcase on the floor
Friendly staff There had been a flood and the original en suite room booked was not available. We were give a double room with a separate private bathroom down the corridor, which was fine but I would have preferred the en suite.
This is a family run hotel and the welcome we received was second to none.The hotel was spotlessly clean and comfortable. The host was very forthcoming with information regarding places to eat and where to go in the area. Within walking distance to all amenities Would stay again if in the area. Private parking. I have no negative comments.
A beautiful Victorian house, superbly decorated and presented, with a lovely relaxed atmosphere. The en-suite facilities were excellent and the public rooms (lounge and breakfast room) would be hard to better, even at a considerably higher price. Wonderful hospitality too, always attentive but never obtrusive, and the cooked breakfasts were a highlight of every morning. A perfect, welcoming base for exploring this lovely area, and one we simply cannot fault.
NIce friendly reception, very helpful with regards to where to eat out. excellent breakfast and fast and efficient service. Well done.
The hospitality of the staff was fantastic and the accomodation was perfect and comfortable. No separate shower for the ensuite room we had.
The friendly welcome, helpful staff and the lovely decor in the rooms and in the lounge / breakfast area. The breakfast was lovely too. The only issue I have is that there was a handheld shower in the bathroon which wasn't very convenient.
Price Poor greeting on arrival - house rules read out with no welcome - a bit like going back to school
The location was the only positive. We didn't want to stay there. The service was a disgrace. The room was tiny and didnt look clean. The fact that im getting charged for a room I didnt feel was sanitory enough to stay in.
Staff were friendly and professional.
Nice area. The ceiling fell down on us in our room in the night!
nohot water in ensuit and either scolding hot or freezing cold in bathroom
The breakfast was good. There was no heat in the room. The handles to the heaters had been removed (obviously a budget concern). The blankets had pubic hairs stuck in them. The bed decor looked like it was used in a 70's porno movie.
Not much! There was no where to park and I had to park the car a quarter of mile down the road, the was no lift, the rooms where in a shabby condition and the shared bathroom facilities where disguisting and to it all off we saw a cockroach in the breakfast suite and when we complained the staff were rude to us. Do not stay at this hotel its horrible!!!!
dirty,damp,smelly rundown hostel,had to book out after 3 nights to find a real hotel.dont know how they get away with it.should be closed down,its a fire hassard to, no night staff its a joke
Staff was phenomenal!! Very helpful in every way, went, by far, the extra mile. Nothing
Clean, comfortable, efficient Breakfasts adequate but could be better. (Eg nicer bread, more variety) Would push up the cost I guess.
The room was quite big, It wasn't really clean and the breakfast was a little bit poor...
Lorraine&Derek are exactly the kind of personable, kind people who will help out and make recommendations for you that make sense. They even picked me up at the rail station since I got into Stirling as Derek was coming back home from town. not a thing ;)