The location is perfect, it's located in the heart of the city. The staff are cooperative and very helpful.
The bathroom showers should be enclosed so it won't wet the whole bathroom when you take a shower.
The hotel is good, the rooms are clean
good location in the city centre, walking distance from major Florence interests; nice and welcoming staff, clean and comfortable room (single use - big bed! :-) I had window giving on the inner yard so quiet and calm one; buffet breakfast with real italian coffee was ok. I had my PC so got a 24h internet access card for free.
no really negative points to make; just shower cabin was an old type
Everything. The hotel team was great!
Perfect choice for being as close to Galleria Academia as possible. Great room, large bathroom, overall very clean, and most importantly the most helpful and friendly staff. Not to forget, they make excellent cappuccino in the lobby and at any time of day and night! Just most wonderful experience! If we go back to Florence we would likely stay at hotel Gioia again.
We liked everything.
The staff and location were outstanding
front rooms on street are noisy
staff was especially excelent
Perfect central location still a quite room, no disturbing traffic noise. Very friendly and helpfull staff.
Small lift helpful for check-in and out. Easy access to historic sites yet not too noisey for sleeping.
Wireless never worked despite numerous visits to the desk. View outside window trashy.