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The design of Hotel. The breakfast. The location of the Hotel and the nature of vicinity. The design of Vilas.The manner of the staff. The resturant working time and capacity was very limited and strange for a 5 star hotel. Internet was available in the room but not WiFi and the cable to connect to the laptop was not available. The menu of room service was very poor. There were no shelter for parking.
The quietness of the place combined with excellent service and friendly personell. Also the possiblity to explore the Pyrenees.
The position and tranquilty of the hotel, such an impressive building One of the best hotels I have visited
This is a superb hotel. The rooms were excellent, the public areas also, The cafeteria was very relaxing, the staff very good. Breakfast was excellent. TYhe downside was the restaurant. We had dinner there and althought the staff were very good indeed, the actual meal was disappointing. There was something not freshly cooked about it. Dinner, as above. That is all. This is a special hotel.
Lovely building and decor. Bar and dining room staff great. Where do I start? 202 euros per night and all apparently to pay for the renovation costs and works of art. Had to pay 22 euros each just to use the jacuzzi pools-couldn,t this be included in the huge room price? Also swimming hats compulsory-another 7 euros each! Had to book a time and have an hour. Had to change in room and go through hotel in bathrobes even though there are changing rooms in the spa. Had to use pools, showers and saunas in the order and manner dictated by staff. You are stuck at the hotel as it is a long walk into Boltano, which looks horrible. Kept waiting to check in and out by sole receptionist being constantly on phone
The building is very nice and unique in its design. We stayed in 1 bedroom villa which was very spacious and comfortable. The person in the front desk told us that we dont need to reserve a place in the hotel's restaurant for dinner, but in the end we were very dissapointed because there was no place for us.
Peace and quiet. Lack of help for non spanish speaking customers. We speak english and french
This is a stylish and relaxing hotel enjoying excellent views amongst beautiful countryside. Ainsa is a pretty nearby town.
Being originally a monastery the building was most interesting and had been converted to a good standard of comfort. There was no porterage so we had to manage our suitcases without assistance although there was a luggage lift which we required assitance from the staff to know how to work. Also, the meal in the dining room was so unsatisfactory we sent it back. To be fair we were not charged for it and were offerred an altrnative which we declined as the first two courses were so unacceptable we could not believe that any other would be any better. The people at the next table had also not eaten their meal as they found it unsatisfactory too.
I appreciate that tourists should try to speak some of the lingo but some English menus would have been very helpful.
Bad acoustics, ew heard every word spoken in the next room. Shower head broken
good hotel with very good bedroom
Helpful staff. Could not get WiFi to work.
Location and standard of room were excellent
Good, generous breakfast before headed off hiking for 2 days. Staff not friendly at all. Also a dead mouse in the pool for over 3 days shows a lack of attention to detail! Torla is a great place but also a travelator for trekking tourism to the Pyrenees. Hotel Ordesa it seems does not have to engage with tourists to operate a successful hotel business. Would stay in another hotel closer to Torla next time.
Beautiful location; comfortable hotel; good food.
Big and clean rooms, quiet, free wireless Internet, great location
We liked the surroundings very much and the pool was nice. We also liked the breakfast buffet. We thought the staff, especially at the reception was not friendly. There was no greeting and we thought the staff was friendly to the Spanish guests but not to us. We felt quite unwelcome.
the view and th way the hotel looks.the stuff. I didn't check first so... there is no one to blame . the spa was close during my visit
Quiet location with delightful views. Good country walks. Lavatories off bathroom were a bit small. Rooms got stuffy quite quickly even using the thermostatically controlled room- conditioning facility.
A lovely place, very peaceful, Good food and service, The air conditioning was not that good. it could have been better.
My in-laws stayed there at the end of August. Very happy with it. Very relaxing. For people having difficulty with a lot of steps: getting to the lower ground restaurant for evening meals means they have to take the lift to that level then follow a short route through the Banqueting room. (Not in use that night) The staff were very helpful about this but it did seem to be a flaw in the design.
Excellent hotel -great food, very friendly staff and beuatiful little village
Friendly staff, excellent dinner, fun fitness suite/pool, great views, good location. a bit pricey at £200 for one night.
The design of the hotel and rooms is beautiful. We had a double room which was too small. The bathroom was in the same space as the bedroom with only a glass partition. The fitness room is joke - it is situated in a corridor leading to the sauna and is not airconditioned so the heat makes it impossible to use. The restaurant is unpleasnat and the food was disappointing. It could be a very good 3 star hotel but doesn't justify 4 stars.
Location Simpele otel
Lovely hotel. Great restaurant. Lovely areas for reading both in and outside. Stayed 2 nights could have stayed longer! No.
Clean room, breakfast buffet ok. Tierra de Biescas is a rather big hotel, somewhat impersonal. The materials used inside have a somewhat cheap look. For us the hotel lacks some character, de dining room is not very cosy. The employees are doing there job but a bit on an unresponsive way. No aircondintioning and this for a 4 star hotel.One can also hear the neigbours talking trough the wall!
the swimming pools, the rooms and the hotel. The restaurant has a good quality / price ratio. The staff was very helpful and nice. Gym not so great (hot, not great machines).
By far the cleanest hotel on our trip & location convenient if traveling with a car.
Hotel Turmo is set in a quiet countryside location with fabulous mountain views. The rooms are spacious, well-equipped and spotlessly clean. The staff are very helpful and friendly and the food is good country cooking and plenty of it. No
Second visit confirms 'Excellence' and 'Conviviality' are the keywords here for cleanliness; bed size and comfort; meals quality, variety & value and staff delivery. Ample free parking. Will return! Nada, solo demasiado lejos de Almeria.
The hotel has a cafe/bar that is open to non-residents. It appears to be a popular place for the locals but wasn't too noisy. First impression when arriving was that this is an average hotel but the room exceeded this and is one of the better ones I've stayed in. An the bed was enormous and easily big enough for three - its a pity I was alone. At first, there was a little difficulty finding someone who spoke English but I partly blame myself - I should have learnt more than just 'Hola'. As a result nobody explained when and where breakfast would be served.
The room was basic but equipped with all we needed. very clean. excellent value for money. Close to Ainsa, to the ordesa national park (about an hour to Torla). The room was a bit cold but the staff immediatly brought a radiator to our room.
Excellent value for money, the meals were huge and the hotel and bar very comfortable. Private garage supplied for the motorbikes at no extra charge. Not much English spoken, but the staff tried very hard. Very difficult to find fault with this budget hotel.
Comfortable room, with nice balcony overlooking the hills off the Pyrenees. Very peaceful. Great initiative to make the room soundproof from hallway noise: there is an extra door before entering the actual bedroom. We were by motorbike and the hotel made at our disposal a spot for free in a safe big underground garage. Cleaning staff has tried to enter the room a couple of times before check out time.
More than lived up to it's review rating - modern & spotless, big comfortable bed, excellent menu - in quality, variety in courses and price, with amiable staff. Safe parking. Hearty breakfast - sets you up for the day. Excellent location to tour the region. Less cigarette smoke in the bar would be good - but also used by locals.
good value. warm welcome .good food. comfortable room
The cleanliness and the friendly staff
A very atmospheric hotel in a beautifull location and good accessability. Lovely resteraunt with mountain views and excellent food.
Nice and pleasant hotel outside the lovely town of Ainsa . Ideal for both visiting the city and travelling around the great region. Our room was on the noisy side and the air condition was not very effective so when we oppened the door to the balcony the frogs and traffic did not let us sleep .
Very friendly and helpful staff, The resturant offered very good food at reasonable prices.The Hotel is very well positioned for trips in to some fantastic countryside. Have already recommend this hotel to several friends and we will be returning ourselves.
Great food, service, position and the indoor pool and jacuzzi is great , will definitely go back no
Nice pool, very quite, room and bed were very nice and comfortable Don't eat there!!! Breakfast or evening!!! Prices are high for a very low standard food and cooking quality. Also air conditioning was not working in room
Everything about this hotel was very good. The attic room was beautifully finished in wood. Ample cupboards. Lovely balcony with excellent view. Good pool and sunbathing area. Ainsa is a must see place and the whole area is wonderful. Fixed price dinner was good. On the main road to the hotel there is a big works (sand and gravel?). We could hear it slightly from the garden on the Friday afternoon but obviously not during the weekend.
lovely postion,and nice to have indoor pool and sauna no
Friendly staff very relaxed atmosphere the hotel is very much part of the community ,large public bar/cafeteria and while the description says it has no parking there is parking
Cleanliness, convenience, attitude and helpfulness of staf and price None
The accommodation was above average, loved the duplex layout.
In the centre of Ainsa. It provided a comfortable bed for the night. Breakfast was basic but adequate. Plenty of Restaurants nearby. The entrance to the supposedly secure Car Park managed to damage 2 out of 3 bikes in our party because of the severe camber on either side of the gate track. They were so badly damaged our friends couldn't continue their holiday. The Air Conditioning unit in my room leaked so badly it flooded the bedroom within one hour. Only one member of Staff really tried to help and liaise with us. The Bar / Cafe within the hotel (open to the public) was very rough & ready.
Clean and modern rooms
Nothing partcicularly. The open smoking policy. The entire hotel reeked of cigarette smoke. In addition, to have a breakfast included in the hotel price that was held in an open smoking public bar was unacceptable in the extreme. Spain needs to get themselves out of the middle ages in smoking policy.
Good for older part of Isaba. Map of where this was hopelessly out as to where the hotel actually is
Nice room with good view of river No restaurant, bar is smokey
we found it had very helpful staff, the room was very clean, warm and comfortable. secure car parking. ideal stop over for France/Spain.
Staff very helpful and friendly. We arrived on a motorbike and we were not charged to park the bike in their secure garage (bike slipped into a corner so did not utalise a car parking space). Breakfast was excellent. Beds were a bit firm for us
Staff very welcoming. Room comfortable and hotel perfectly situated near old city. Nice restaurant for dinner. Overall, very happy with our stay.
Very nice and plesent hotel. Very good and clean facilities. excelent value for money. great location for traveling in the Pyrenees.
Just a night stopover during journey
It was so easy, good food, internet access free, parking outside, A real treat.
An superb hotel with very friendly staff set in a most beautiful area of the Pyrenees. Be aware that their is no restaurant at the hotel for evening meals but there are numerous restaurants located in the nearby village of Torla some 15 minutes walking distance.
Owners were very helpful - even dried our hiking boots after we got caught in a heavy rain storm.
This was a delightful find! It is far enough off the beaten track that it is a destination, probably not a one-night stopover. Yet we found our one night there to be a treat.
The views, the location, the peace and quiet, and the possibility for our young children (3 and 5) to run around noisily without anybody objecting. The "double" bed was not in fact a double bed - it was two single beds on castors, which slid apart easily when one moved on the bed. This was a bit inconvenient...
Good location Hotel is a bit run down, small room. Better room ventilation and sound insulation is recommended.
Friendly staff, clean and comfortable, good breakfast. Decorated with objects of interest.Well placed for Ordesa. Poor sound insulation vis a vis neighbouring room.
Value for money. Excellent location for mountain walks.More then helpful staf.
Friendly, comfortable, efficient,clean
stuff is very helpful the bad is very poor
Excellent value for money, the hotel is very clean and the gardens are beautiful. Lovely position Its a pity they dont do evening meals (or they didn't the night we were there) but there are lots of restaurants in the town so it wasnt a problem
View of mountains, spacious room & bathroom, pleasant staff, lovely walled village with restaurants..
Due to our bad habits, we prefer to have the TV in the bedroom rather than in the living room
The location is excelent, the design of the hotel look pretty, the room was comfortable, the host were helpfull and the breakfast was good. we would like to stay more than one night
The Hotel was clean comfortable and tidy with spacious rooms. The staff were very helpfull and tried their best to please us, making us feel very welcome. The food was good and adequate.
Most of all the owners were very kind, attentive, charming.The hotel's location is near Parc Ordesa. It's cosy, pleasant and fine atmospher hotel. Nothing.
the location is excellent, and the staff is amazing especially Anna! we had great time there!!!
Very welcoming. Good view. Pleasant, helpful staff.
outstanding quality for 56 euros. fine design, excellent breakfast. not sure if pool was functional; was not an issue for us. also, a little strange being around the barely occupied (failing?) development -- hope they make it.
New hotel, large room, very clean, modern facilities. fantastic breakfast buffet. great views on golf course and mountains, easy access, free parking, friendly staff dinner was expensive and food not to par with price
The reception staff were very pleasant and the room was very well appointed and exceptional value for money. The evening meal in the restaurant was served a little bit too quick.
Staffs were really friendly and professional. The room was clean and well equipped. Both breakfast and dinner in the restaurant were very good.
It is brand new and well equipped
It is difficult to find the hotel. They need more signs and directions how to get there. only the technical difficulty to find its hidden location
The design is stunning. If playing golf is your object this is a good venue. For a tourist it is isolated. When we arrived the whole area was virtually disserted. We had a surrealistic feeling of being stuck in a medical research facility. This is a subjective impression though. The room was stunning with good value for money.
Fantastic location if you like mountain views. We enjoyed the golf course very much. Quite a difficult test, was in super condition and the views at every hole were spectacular. Will come back to stay and play again.
Excellent dining experience and staff. Good location base for visiting all interests of the Region. Internet wasn't able to be connected.
The staff could not have been more helpful & courteous in sorting out the swimming pool problem caused by the inaccurate information from Booking.com. This is how all hotel staff should be! We are very grateful and would love to return to Hotel Margas once your pool has been repaired. The swimming pool was closed (but they had informed all their agencies months ago).
Good food, friendly helpful staff, clean and well maintained. Building work across the road very noisy
Attractive, very clean hotel, inside and out. Near Ordesa Park, well placed for excursions and walking. Staff extremely friendly and efficient. Food very good and reasonably priced. We have no criticism of this hotel.
The desk clerk spoke English and she was very polite, free guest computer access, nice continental breakfast served to us in the dining room, rooms and hotel very attractive, attention to detail in furnishings. Dining room allowed smoking, so we did not eat there for dinner.
General ambiance; general friendliness and helpfulness of the staff; excellent food; comfort of the room. Smoking was allowed in the dining room which made breakfast time especailly very unpleasant.
very nice as a start point for Pyrenees discovery. Hotel is cozy, clean. Breakfast can be improved: toasts and jam, croissons and cofe are not enough especially if you are going for a long track.
Welcoming, spotless, well-equipped though simple, all in excellent condition. Food perfectly acceptable and all reasonably priced. Excellent secure garage. No
Seven (7) stars ******* service. Hotel staff very very friendly, always want to help. Large and comfortable rooms. Tasty breakfast.
The rooms are very nice and clean and the staff is perfect The continental breakfast is very poor and unattractive
We’ve stayed in bedroom with sitting room, it was cozy, clean and nice decorated with view to the mountains. The restaurant was good value for money. The people were kind and helpful. No
Great place to stay to explore Parque Nacional de Ordesa. Pleasant town to walk around. The dinner was excellent None.