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The personal aspect of the service. The wonderful design and the large range of features for such a small hotel. Its setting ina very pretty village. Shortage of good parking.
Location very good church bells
very nice place, nice people, great food !
We stayed at the hotel as a stop over on the way up from Biarritz to Cherbourg. It's a shame we only got to stay one night, the hotel was gorgeously decorated and great facilities. We had a meal there in the evening and breakfast, both of which were delicious. If you like chic, hip, boutique hotels then I'd definately recommend Francs! We'll go back one day.
Very quiet village, we enjoyed eating dinner by pool, Nicely designed hotel. No lift
Great service and friendliness , brilliant location, just a joy I could not fault it
Incredibly friendly staff and a beautifully designed hotel; someting really special
Fantastic Food, relaxed atmosphere. No sofa in room to sit on and relax or chairs only stools.
I liked everything - the service, the staff, and the evening meal was absolutely fabulous. I was made to feel very comfortable.
Nice room, friendly staff Meal on second night very disapointing for the price
Swimming pool was very nice after a long journey. Staff very friendly.
When we arrived there had been heavy snow and the car park which is down a slope had not been sanded and was very slippery for both walking and a car
Very quite and good to rest I think the information about driving to your hotel should be reviewed and GPS points given. The toilets next to your restaurant do give a the best smell, this was said to your staff but we only got a smile.
The pool and breakfast facilities were good. We were in the region for a wedding. We were supposed to receive a bottle of cognac from the couple who were getting marrie dbut these were never put in our room and never passed on to us. Unacceptable.
Rooms not bad Again this Mercure proved to be disappointing. The web-site claimed to have a restaurant - but this was an overprice snack bar. We were booked in for 2 nights but cancelled the second night
Friendly - good solid 3 star hotel. This is is excellent as a stop-over hotel as its in the business/industrial area I would not use it a main holiday hotel
pool wasdte in bins as we arrived in room. Insufficient toiletres
This was our second and more thorough visit to cognac. It is a beautiful town and we had several good meals in town with taxi back to the hotel. The hotel was very comfortable with excellent and helpful staff. The breakfast was very enjoyable and of good quality. The couple that we were travelling with would also agree. Slightly remote from the town therefore more conspicuous information is needed with regard to where buses or taxis can be obtained - especially for non french speakers. We have good french so this was not a problem for us but would be for non french speaking customers
Plastic as matresscover
The welcome provided by the host was very warm and genuine. The accommodation was spacious and spotelssly clean and the location beautiful. Although it was in the middle of the countryside it was easily accessible from main routes - just 2 minutes drive from the nearest. With only a few guest rooms you are made to feel like a member of the family. It is an ideal base for exploring the area.
very tranquil , stayed in a chalet in the grounds, our host was excellent ,a very warm person.
La Bribaudonnière is full of character, very comfortable and in a lovely peaceful setting. Nothing was too much trouble for Anna who was very helpful and paid great attention to detail. Perfect!
I loved the remoteness yet easy access back to the motorway. The owner was a wonderful lady called Anna, who made us so welcome. It was like home from home...thanks Anna. ps La Bribaudonniere is a Chambres D'Hotes thus the homeliness
lack of places to eat when you arrive after 6pm is a big negative lack of places to eat when you arrive after 6pm is a big negative
Loved Jonzac. Staff very good and friendly, and forgiving to our toddlers breaking a glass and clambering on the outdoor sofas.
The restaurant was very good
Friendliness and helpfulness of the staff Rooms were a little small and basic eg nowhere to put your suitcase
Good restauant, pleasant and helpful staff Room fairly small
Clean an comfy Toilet very small but not a problem
due to circumstances we are unable to make any good comments,facilities were limited,i.e. restaurant closed to guests on sunday evening although the service was open to guests who were taking " a cure ",parking was closed at 8.30pm so we were unable to drive to find a restaurant,access to hotel was closed on sunday between 2.30pm until 6.00pm
Staff were very hospitable, helpful and friendly, making for a relaxed and pleasant atmosphere in the hotel.
Easy access to town and facilities.