Overview

Relais Hotel Centrale

Via Dei Conti 3, 50123 Florence, Tuscany, Italy
+39 055 215 761

$153+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 2,018 reviews
See all reviews

Review highlights

  • 9.7
  • 9.3
  • 9.2
  • 8.5

Good to know

  • Very quiet
  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Fully remodeled and renovated, the hotel is located in the heart of Florence, a stone's throw from the Cathedral and the city's main attractions. Just a few yards from Santa Maria Novella train station, the Fortezza da Basso (home of the most important exhibitions) and the conference center. Its ideal location within the prestigious Palazzo Malaspina and the Palazzo dei Conti is the framework for a fine and well-furnished hotel with a vibrant atmosphere

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 2,018 reviews
    • 9.7 "Terrific location."
    • 9.3 "Excellent breakfast."
    • 9.2 "World class service."
    • 8.5 "Food is delicious."
    • 5.9 "Rooms are ok."

    Overall Rating

    8.6 Excellent
    Based on 1,130 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "97% thought it was easy to get to the train station."
      9.3 "Easily accessible by car, said 93%."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.5 "Food is delicious."
      8.4 "Yummy desserts, said 84%."
    • 6.1 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.8 "68% thought the bathroom was big enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."

    Overall Rating

    8.7 Excellent
    Based on 343 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      8.1 "81% said the reception staff was great."
    • 9.1 "Excellent breakfast."
    • 8.7 "Food is delicious."
    • 6.8 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.3 "Internet is average."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
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    Overall Rating

    7.5 Good
    Based on 544 reviews
    • 9.5 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
    • 8.9 "Breakfast is good."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.9 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 4.5 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      4.2 "58% said the bathroom was dirty."
      4.3 "57% thought they were poorly maintained."
      0.0 "100% were unsatisfied with the kitchenette."
      2.6 "For 74%, the rooms looked old."
      3.2 "68% found problems with the furniture."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Very quiet"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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