With a stay at Relais Santa Croce in Florence (Santa Croce), you'll be minutes from Casa Buonarroti and Basilica of Santa Croce. This 5-star hotel is close to Cathedral of Santa Maria del Fiore and Ponte Vecchio.
Make yourself at home in one of the 24 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare. Additional features include wedding services, a fireplace in the lobby, and tour/ticket assistance.
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.
Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Event facilities at this hotel consist of meeting rooms and a meeting room. A roundtrip airport shuttle is available for a surcharge.
Very poor conditions in the rooms. Poor bedding and pillows are very hard. The windows overlook the bustling street, so it is impossible to sleep at night. In the shower is growing mold.
Location, the palace is really nice, fresh nice rooms, nice views on the city and surroundings.
Corridor is noisy ( no carpets in the corridor ).Contemporary furniture in the common rooms is a bit cheap, one would expect a more opulent interior.
Excellent service from an outstanding staff.
We were completely satisfied !
The best hotel in the world!
Staff is not as competent as expected. We asked for several recommendations and weren't directed to good places. We spent 4 nights there; on the last day I asked for a late checkout at 2 pm and was met with resistance. Meanwhile the hotel was relatively empty! For such a reputed establishment, extending the checkout shouldn't be such a big deal. Staff was rather disappointing.
It is an elegant hotel, and nicely located.
Location is very good (center of Florence's historic district, next to Santa Croce). Nice views from our room of Santa Croce. Historic building. Room was quite spacious for Italian standards. Free internet.
Price was a little high. Cost of breakfast (not included) is 25 Euros. You need to walk some dark corridors and go up an elevator to walk from the lobby of the hotel to reception.
The porters were extremely helpful and the decor beautiful.
I paid top dollar for a suite at Relais Santa Croce to make our stay in Florence special for our honeymoon. Although they were made aware it was our honeymoon prior to and upon arrival no effort was made by any of the staff to acknowledge this fact. From a five star hotel I expected at least a congratulations or welcome but felt we were just another guest to make money from.
Excellent staff, lovely clean rooms, very good bed, nice shower too
The staff were friendly. A beautiful building in a good location.
The breakfast at 25 euros is a rip-off!!!! - go somewhere else.