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the fantastic views, friendlyness and helpfulness of the staff and the food in the restaurant The hot drinks machine we had to use at breakfast I could not get a decent cup of coffee
Nice position for a good breakfast on the nice balcony,the staff are very kind and the restaurant serve novell cusine, good and tasty, raccomended place!
Position,helpfulness of staff and restaurant
Very friendly staff, beautiful location overlooking the lake with views on the mountains. Need to book a lakeside room. Real Italien atmosphere. Staff speaks english, french and italien. Super hotel to relax without the children. Speedboot hire and watertaxi over the lake at the hotel. Super! No
beautiful location! good breakfast dated rooms
The setting is idyllic and the hotel very comfortable and spacious. The food is quite exceptional and the staff are all multi-lingual and attentive. The area lends itself to sightseeing while being itself quiet and peaceful. We had some reservations about safety in the bath.
this hotel had good reviews and it did not fail to deliver. The staff couldn't do enough for us, especially when we were delayed from the airport and arrived after midnight, the official closing time of reception. they not only stayed on until our arrival at 00.30 a.m. but offered to prepare us a supper of delicious hams, cheeses, bread and drinks for a midnight feast in our room. We insisted they added any cost to our bill but it was a life-saver. the hotel was ideally placed for access to the medieval town of Orta San Guillio, other towns on lake Orta and a half hour drive to Stresa on Lake Maggiore. Visitors would need a car as we did not see any public transport. We would certainly return here again!!
Staff very unwilling to give much site-seeing info. Our waiter in the restaurant was very rude. As a result of this, we chose to go elsewhere for dinner the 2nd evenign of our stay.
Location, Facilities, room & food No
too much/ too expensive/ lacks charm
The hotel staff was excellent, very friendly, polite and helpful. The service was also excellent. The breakfast buffet was very good. The hotel was charming and so was its location. A truly lovely place! Although the hotel and its facilities were very good, some of the rooms definitely need refurbishing, especially the bathrooms.
Great location with stunning views
Liked the classical decor and minimalist arrangement of the rooms. We had a beautiful lake view from the room.
Location; pool and terrace; on site parking (at a cost) Room was dark and over-priced; restaurant prices high;
Food and helpful staff Staff was unclear about whether or not service was included. [Service was included so it looked like staff was trying to increase their gratuities. Two of three rooms had some plumbing /electrical problems.
Nice hotel to relax and enjoy a small lakeside town. Nothing
The beds and pillows were extremely comfortable. Bathroom was modern and very well equipped. Everything was meticulously clean. Breakfast was delicious. Hard to find. Room was extremely small for the price we paid. Asked for room with lake view, but had to stand out on the very small balcony and lean over to really see the lake. Parking was extremely tight -- we worried about someone damaging our rental car. Staff seemed a bit indifferent.
beautiful location very quite
Excellent food and wine. Beautiful location. Hotel is a bit tired. Spa was not particulary impressive either.
Very friendly staff. Excellent location and beautiful accomodation.
A great place, clean nice and luxurious. Extremely friendly staff who gave us a lot of help by arranging transport to the ski resort when our car got stuck in the snow.
+ Room was large,very comfortable and clean.Hotel staff was helpful.Sound of river and nature was great. - There was no supermarket near the Hotel. It's better to go in whenever you find the supermarket along the street in ta way to the hotel.
Friendly and capable staff, good facilities
Nice Landscape! Enjoy the authentic mountain atmosphere in a very modern comfort!
The view on the lake is fantastic. Restaurant is excellent none
Staying on Lake Orta is stunning. The Hotel is in an excellent location, close to Orta.
Staff, Parking Paid for upgrade but not told of two weddings being held directly under our room for the whole weekend. Shower unit in bathroom far too small to shower properly. No fridge in room to keep water cold. Menu was very poor and hardly any vegetarian choice, staff member was told off in front of us for booking another restaurant so we could eat. Breakfast extremely poor and very little choice. Pool and area especially sun beds were in a filthy state and starting to look rundown. Not given air-conditioning remote till three days into stay. Hotel starting to look shabby and run down with plaster coming of walls and dirty carpets. All very poor for a 4 star hotel and a huge disappointment to spend a birthday celebration.
nice and comfortable swimming pool, wide garden, access to the lake. Everything very convenient. Lacks a little charm.
good location on the Lake. Nice pool and the service was very good and friendly. Wished we had booked another couple of days.
The distance from toe town and there was no local taxi services
great view, friendly 24 hours reception
A lovely relaxing holiday.
Check in, staff, near Lake Maggiore, parking Lack of vegetarian choice on menu, hotel in need of renovation, main area carpets and sun lounges very dirty, very small shower unit, no fridge in room which needed in high temperatures, breakfast was very poor for 4 star hotel, activities offered were far too expensive.
A great place to relax - nice view of Orta lake, clean swimming pool, 2 tennis courts. 3 minutes drive from Orta St. Julio - must see.
Reception team is really kind
The hotel was clean and the breakfast was very good The walk back up from the central square. There are no footpaths, therefore late at night it can be dodgy.
the breakfast was execelent, there was a good variety of food. the hotel has a good restorant at the sity, "Olina", recommended to visit
for italy excellent breakfast , accomodation ok friendly staff no complaints , only thing ; maybe lakeview only from the toprooms
A clean, functional and spartan room.Breakfast was excellent and the restaurant they hotel suggested was also very good. Could not get wi fi to work at al with my netbook (nor could other guests)l but could use the hotel computer.
Superb breakfast facilities - biggest selection ever seen! Hotel's restaurant in Orta was also superb.
Very comfortable, great breakfast, close to train station.
Service and breakfast The rooms were not excellent. Furniture on the veranda a little broken, would be nice with a good sitting chair in the room for reading.
Excellent variety of local produce available every morning for breakfast.The staff were all very friendly and helpfull. The free coffee and cakes was a thoughtful and well used facility. Having to pay for parking at the hotel was poor particularly staying for a week.
Comfortable bed; good-sized bathroom with great shower; unbelievable breakfasts - the most variety I have ever seen! Nothing
Friendly staff, clean room, free parking
The staff were friendly and the hotel was located in beautiful area, ideal for relaxing. No
Very friendly and helpful staff and clean, quiet, modern accommodation You needed a car!
Hotel situated next to nature trail, so nice for short walks through the forest. Close to Lago d'Orta. Great coffee from the bar. Hotel faced directly onto main road. Some decoration very "70s English hotel" so didn't go with the modern building or furniture - doilies under everything, plastic flowers, yellow floor-length table cloths, cloth bows on chair covers. Rooms very nice, but could do with some pictures or photos on walls as a bit sparse.
everything exceeded our expectations .. the resturant offered v good food and service. hehe the shower holded did not work well ....room 212 but its a small thing.
the view from our balcony was magnificent..a great place to stay while visiting Orta
The situation overlooking the lake, the quality of the internal maintenance and decoration, and the fact that we didn't have to put up with anybody else's taste in pictures on the walls of our room. Nothing except that, in the five days we stayed there, we didn't get to see the sun even once!
The owners were very helpful,the staff very good(gave us hot water for tea making -wish Europeans would include this service).Sadly the lovely pool could not be used as it rained.
The owners were incredibly helpful and were completely welcoming. There was not one question they couldn't answer. This hotel is definitely international as well. The owner speaks English, Italian, FGrench and German fluently. I would most definitely stay here again!!
Position overlooking Lake Orta, Island of Orta and Orta San Guilio itself. A very family run hotel with attentive staff which always makes a holiday memorable.
Location- adjacent to the town square, on the lake. Restaurant- very good food at reasonable prices overlooking the lake. Room- average size but a small balcony and a view of the lake. Sun decks on 2 floors overlooking the lake You have to pay for WiFi and it only works near the lobby. At breakfast, you have to pay extra for eggs and a refill on hot drinks. Though you can swim in the lake from the hotel, the access was poor.
Lovely location, beautifully decorated, clean as could be, a wonderful breakfast, good beds...and totally charming!
We found Micheal very helpful, warm and friendly. The rooms were nice, the location is fabulous. The reception staff were very helpful and friendly.The food was delicious. A part from the lovely smiley girl at breakfast time, we felt the staff in the restaurant were rather surly and not very approachable compared to other michelain starred restaurants we have been to.
The Villa Crespi is an architectural masterpiece and a joy to stay at. Sop well appointed and comfortable Slightly too laid back at times so that they took the eye off the needs of the client and a bit pompous in the restaurant
A stunning piece of architecture with a real wow factor. Posh without being pretentious. We were told that the very expensive restaurant catered for vegetarians when in reality they tolerated them only. Had a very disappointing main course as part of an otherwise lovely meal.
Very elegant and comfortable hotel. Excellent breakfast. Hotel is situated ca 10 minutes walking far from the village.
Well priced room rates. Good hotel restaurant with 15 Euro 3 course menu. Train Station is Omegna 7 - 10 min walk from station Had a room overlooking the town square with the backdrop of the mountains.
Friendly Staff, Good food, excellent location right by side of lake, good views of lake and town from hotel room and restaurant. little noisy as haloween was on during stay.
very relaxing phone in room did not work
View from room. Very helpful staff. Good breakfast. No air conditioning.
The night guard wasn't very serious with handing out the keys of the room. It would be easy for strangers to use our keys... Not safe to leave your belongings in the room!
The location was excellent and as described at bookings.com. The breakfast was delicious. The apricot croissant were fabulous.
Silent, nice, small hotel N/A
Location on the lake, very affordable and great quality prix fix menu in the in house restaurant.
Fine a bit difficult to get first time - one way traffic
A comfortable room at a good price. Good food in the dining room.The hotel is central with a good view of town and lake Some fittings in the bathroom needed repair, in particular the door. Unfortunately the central position means ltraffic noise at night
I liked the interior of the hotel with a nice combination of classic and modern. It was very easy to find. There should be a sign on the gate. The reception should be manned. We have to search the hotel for staff.
the pleasant surrounding areas, and the staff were/are fantastic..
the hotel has been restored in a very good way : excellent combination of "old" and "modern"
breakfast, rooms, helpfulness of staff, communal areas, individual and unique hotel
Everything was just perfect. We had lovely room, nice staff at the hotel and a fantastic restaurant. We thank you so much for some great holidays.
Very nice staff, good service, excellent food. Rooms very noisy, because there are no curtains, carpets or something like that to reduce it.Toilet was very smelly.
decoration, location. street noise
The place is located at a small village near a lovely lack surrounded with mountains, very calm and relaxing (the nearest city is 15 mini drive) . and the restaurant at the hotel is one of the amazing restaurant i got to eat in during my stay at italy nothing the place was perfect
The hotel is in a beautiful quite position on Lake Mergozzo we were lucky to get one of the apartments with it's own patio, it was nicely furnished and included a kitchen which we were not expecting. Great breakfast, friendly staff. Rather expensive, but good value for Italy.
Good location on the lakeside within a few minutes walk of the very nice town of Megozzo, and only a short drive to the central western shore resorts of Lake Maggiore, friendly service, excellent food.
Helpful staff, comfortable and pleasant room with lovely views, delicious freshly-cooked food using local produce, good wine list.
Our stay at Hotel Ristorante La Quartina was definitely a highlight of our stay in Mergozzo Italy. The location was fantastic and the ambience was very comfortable and homey.
Very comfortable hotel in lovely position close to small town and on the shore of a lake with a beach frontage. Excellent dinner and friendly helpful staff. I had a noisy room overlooking the road --making it hard to fall asleep before midnight.
Superb and large room overlooking the lake (in the main building); very well equipped and large bathroom - well worth the small extra price. Very helpful and attentive staff. Good food in the restaurant although relatively expensive - again worthwhile.
The location, view and the funky room Bed low and no reading light
It was right on the lake. This wasn't like a hotel more but more like a block of apartments. Noisy ones with paper thin walls. The floor was made entirely of rough concrete and we had a young baby crawling around. He cut his toes on the floor. The cot provided was a travel cot and broken on one side and the mattress was so thin we had to layer it with several blankets for the babys comfort.
Wonderful location overlooking the square and lake, incredible selection of food at the breakfast buffet, rooms spacious and staff very friendly and helpful. Showers are a bit overly modern and tended to leak water into room if not careful.
Reception, restaurant staff excellent. Breakfast truly international, and generous. Bed not exactly comfortable. Cleaning staff cleaned well but forgot to replace towels and other things in the room. Had a free bar fridge but it remained empty the entire time. Powdered milk only for your tea and coffee. However location is excellent. The associated restaurant Hotel Olina was the best restaurant we ate in. Very nice front of house and restaurant staff work hard to ensure you are well nourished. Great food. Easy walking access to lake and village. Remember to leave your car at entrance to village and take the free train down the hill. Or if you are travelling light you can stroll into town very beautiful location. The 'free' bar fridge which was empty ;-). Lack of UHT or fresh milk in room for a cup of tea. Both of which I asked about but was not followed up on.
Location of hotel; room was adequate but had a fantastic shower Hotel was very noisy; breakfast was poor; struggled to get an iron, when we did get one, they didn't have an ironing board to go with it. Hotel did not have its own reception - this was based in a separate building - therefore there was rarely any staff around if you needed anything
The hotel stuff were very friendly and helpful.The location of the hotel was a right side of the old Piazza. We had difficulties in access to the hotel by our car. The access street was very narrow with a lot of people during summer time. You have to go thought the street for unloading your luggage and drive back the street to designated parking lot where was far from the hotel. And you have to do the same things again when you leave. Addition to this, the reception of the hotel is apart from the hotel building. With my poor Italian, I could not understand where the reception was.
The proximity to the square and the lake was fantastic. I loved the views from our loft room. Apart from the breakfast staff the hotel staff were very nice, friendly and helpful. Unfortunatley i didn't like the breakfast staff. They were not very friendly. I tried to order a cooked breakfast but it was inedible as it wasn't anywhere near cooked. New breakfast staff who actually like their jobs will only enhance the hotel.
Interesting design elements, nice location, except for the comment below. The lady who greeted us and checked us in was charming, but the man who was setting up the breakfast was rude. Difficult to get to. Only window opened on to the main square right above the most popular bar in town. Very noisey late at night, even though it was a Thursday.
The shower and the amazing view from the balcony. Shower needed a better/ deeper tray to collect the water.
Incredible breakfast, nice view It should have clear guidance for the method of transport to the hotel from the train station and clear indication to where to check in